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Leading Your RevOps Team To Success - Heidi Thompson - RevOps Rockstars - Episode #1
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Вміст надано RevOps Rockstars. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією RevOps Rockstars або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Join us for our inaugural episode of OpFocus’s podcast RevOps Rockstars! Today’s guest has a history of working in hyper-growth SaaS companies. She’s a strong revenue leader skilled in Business Planning, Strategy, Operations Management, and Reporting & Analytics across the entire GTM funnel. Heidi Thompson is the VP of GTM Strategy & Revenue Operations at Unqork. Heidi joins hosts David Carnes and Jarin Chu to dive into some RevOps topics. On this episode we smash a RevOps myth, share Heidi’s strategies for RevOps leaders, and learn about her role at Unqork.
Takeaways:
- When you first start your RevOps career, it can be easy to just be an order taker. What you really need to do is be a question asker. Ask what problems are trying to be solved, or what success looks like.
- Projects can be tough to track quantifiably, but the STAR method can help. Ask yourself, what are the Situations, the Tasks, the Actions completed, and the Results?
- Just because something is quantifiable does not mean it is impactful. You can set a goal to produce 50 RFP’s, but what does that entail?
- It is important to have a clearly delineated list of what the RevOps team is and isn’t responsible for. Without one, you will become the “get stuff done” department with extra responsibilities.
- Offshoring responsibilities as a small startup may save you some cash in the immediate future but will end up costing you in the long run.
- When dealing with the board, your number one goal is to anticipate what they are going to ask.
- While the future is uncertain and may lead to turbulence, it also provides a good opportunity for focus. Focus on what goals you and your team are trying to achieve, and establish a plan.
Quote of the Show:
- “At the end of the day, if we're not providing impact and ultimately driving revenue, I don't know why else I would be here.” - Heidi Thompson
Shoutouts:
- Managing Up: How to Forge an Effective Relationship With Those Above You - Rosanne Badowski
- Channeling Robert Glazer Elevate wisdom at 28:48
- Recognizing the brilliance of the one & only Dana Therrien at 31:32
- Huge respect and gratitude for Rosalyn Santa Elena at 32:09
Links:
- LinkedIn: https://www.linkedin.com/in/heidi-thompson-rawding/
- Website: https://www.unqork.com/
Ways to Tune In:
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