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From Frustration to Innovation: RevOps in the Age of AI
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Вміст надано Jesse Morris. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Jesse Morris або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Welcome to another episode of RevOps Revolution! This episode, Jesse Morris sits down with Elio Narciso, a serial entrepreneur and the co-founder of Scalestack, to dive deep into the world of agentic AI and how it’s transforming revenue operations. Elio shares his journey from frustration with messy go-to-market processes—even at Amazon—to building a company dedicated to cleaning up the data chaos and automating “boring but critical” RevOps work.
What You’ll Hear in this Episode:
The Origin Story:
- Elio discusses the personal frustration that originated ScaleStack—discovering that even top companies like AWS struggle with messy, untrustworthy CRM data and inefficient processes.
Early Challenges in AI Adoption:
- Lessons learned from trying to automate the “last mile” (SDR and outbound email) with agentic AI, and why true impact comes from targeting foundational, backend processes first.
Data Quality & ‘Busy Work’:
- The pitfalls of bad data in CRMs and why agentic AI is best applied to tasks that teams typically avoid—cleaning, enriching, and prioritizing data—so humans can focus on higher-value work.
RevOps as a Strategic Partner:
- Why companies that empower their RevOps/Go-to-Market operations teams win with AI, and the risks of relegating ops roles to “ticket handlers” without strategic influence.
- The Rapid Evolution of AI:
- Elio predicts what’s ahead for agentic AI in the next 1, 3, and 5 years, drawing parallels to the mobile revolution. He foresees fully-automated backend workflows, AI agents managing other agents, and the need for every team member to embrace building with AI for true competitive advantage.
Lessons from a Serial Founder:
- Build “painkillers,” not “vitamins.”
- Always start from the customer’s pain, not just a love for technology.
- Find (and appreciate) great co-founders.
- Be very strategic about fundraising—take only what you need.
Links & Resources:
- Elio Narciso on LinkedIn
- Scalestack
- Elio’s Podcast: Revenue Engine Masters by Scalestack
Enjoyed the episode?
Please remember to subscribe, leave a review, and connect with both Jesse and Elio on LinkedIn.
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