Leading through change with John King

Retail Therapy

Joining us today on Retail Therapy to kick off Season 7 is John King, the outgoing CEO of Myer.

John has been instrumental in revitalising Myer, steering the company through strategic transformations with his extensive background in retail management.

With over 30 years of experience in the retail industry, John has brought a wealth of knowledge and a renewed focus on customer service and digital integration to one of Australia's most iconic department stores.

In this episode, ARA CEO Paul Zahra and John discuss:

• John's global career journey
• Driving change at Myer
• The importance of team diversity
• Maintaining morale during uncertainty
• Cultivating work-life balance at the CEO level
• The role of mentorship broadly within the team
• John's legacy and the best leadership advice he's received

To learn more about what we do at the ARA, head to retail.org.au.

ABOUT THE ARA: The Australian Retailers Association is the oldest, largest and most diverse national retail body. We represent a $420 billion sector that employs more than 1.4 million Australians and is the largest private sector employer in the country. As Australia’s peak retail body, representing more than 120,000 retail shop fronts and online stores, the ARA informs, advocates, educates, protects and unifies our independent, national and international retail community.