131: Supply Chain Shenanigans

Refactored

#Tech #Chris Tonkinson #Frank Koehl

27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

рік тому 55:27

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Refactored #131: “Supply Chain Shenanigans”

On this episode of Refactored…

The XZ Utils library was compromised. Guys, this could have been very bad.
The guys talk supply chain security — the weak[est?] point in your infrastructure?
Frank makes a bold cliam; apparently “too many” is more than “some.” Breaking mathematical discoveries like this, you’ll only find on Refactored.
The guys debate open source funding models.
- Chris stumbles his way into one possible idea: the Open Source Endowment Fund. Crypto scheme or the future?
… and much more!

Don’t be shy! Reach out at feedback@refactored.work.

Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl.

Direct link to RSS feed

153 епізодів

131: Supply Chain Shenanigans

Refactored

published рік тому

Поширити

MP3•Головна епізоду

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on February 08, 2025 11:29 (24d ago)

Refactored #131: “Supply Chain Shenanigans”

On this episode of Refactored…

The XZ Utils library was compromised. Guys, this could have been very bad.
The guys talk supply chain security — the weak[est?] point in your infrastructure?
Frank makes a bold cliam; apparently “too many” is more than “some.” Breaking mathematical discoveries like this, you’ll only find on Refactored.
The guys debate open source funding models.
- Chris stumbles his way into one possible idea: the Open Source Endowment Fund. Crypto scheme or the future?
… and much more!

Don’t be shy! Reach out at feedback@refactored.work.

Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl.

Direct link to RSS feed

153 епізодів

#Tech #Chris Tonkinson #Frank Koehl

Усі епізоди

1
153: Clicking Up the Wrong Tree 1:02:31

7 weeks тому1:02:31

1:02:31

Refactored #153: “Clicking Up the Wrong Tree” On this episode of Refactored… Chris is in love with ClickUp on TikTok . Straight unhinged. But he’s not in love with ClickUp itself. The guys debate. All-in-one vs specialized tools? The classic debate. Chris tells a story about the wrong people being put in charge of the wrong “hard” things. Frank sees opportunity for SQLite in prod. Chris is skeptical af bruh. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

1
152: A Framework of Fear 58:02

8 weeks тому58:02

58:02

Refactored #152: “A Framework of Fear” On this episode of Refactored… Comment Block “With the explosion of AI tools I’m becoming more paranoid than ususal. How can I trust that any of these AI powered platforms are secure when I know how often we skip actual security reviews, and should I be worred that we’re prioritizing cool features over actual security?” The guys try to figure out what ‘security’ actually means here. LLMs: Not So Smart (PDF warning) after all. Shocking, I know. React Server Components : What’s old is new again. Can’t make this crap up. The pick of the week is … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

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151: Horse Massacre 59:40

17 weeks тому59:40

59:40

Refactored #151: “Horse Massacre” On this episode of Refactored… The guys debate risk and business context of “tech debt” and whether that term is even valid. Good luck getting management to care! Frank says microservices are just trendy, while Chris just complains about the operational complexity. Either way, maybe we can just… not?… for a while? Can you speak “business?” Sadly it’s a gate to efficacy, and not just for the ladder climbers. Quantifying risk, time-efficiency, and top-line numbers are all part of the game. The pick of the week is Donut — no it’s not a SoLoMo app changing the world for busy cops, but it can help engender a stronger sense of community through Slack. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

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150: Octo-Kimono 1:00:52

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1:00:52

Refactored #150: “Octo-Kimono” On this episode of Refactored… Chris has been demoted! He explains how he fell from supreme executive to mere sea urchin. Chris rants about AWS. Those unreliable, gaslighting sons of… well, he has a bit of a strong reaction to some recent challenges. Frank corroborates: Digial Ocean (as a proxy for one of a dozen different great services) offer what 98% of businesses actually need at a fraction of the headache. Apple: steadily declining in a super reliable way. So that’s… good? lmao Dude, do you know where salutes and handshakes came from? Frank does. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

1
149: WP Engine SHALL NOT Pass 1:00:04

22 weeks тому1:00:04

1:00:04

Refactored #149: “WP Engine SHALL NOT Pass” On this episode of Refactored… NIST SP 800-63B-4 is out, and Chris couldn’t be happier. They have now officially barred password rotations (along with some other super great updates)! Seriously, Chris is like, too excited by this. Frank brings the story about the (now legal and very public) battle between WordPress and WP Engine. The guys debate some of the business and technical implications. Will there be A Forkening? Frank predicts more nuanced, “open,” licenses in the future for business. Chris is skeptical. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

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148: DevOps: The Third Silo 52:28

23 weeks тому52:28

52:28

Refactored #148: “DevOps: The Third Silo” On this episode of Refactored… The guys discuss the evolution of DevOps Still a philosophy. Still not a job title. But also, now definitely a job title. Danger zone: Did we just create a new silo? That would be… not great. Why do people elect .NET for web dev? The guys are baffled. Comment: “Serverless sounds cool in theory, but now we’ve got a thousand different functions running everywhere, and I have no clue how to monitor or debug half of them. Did we just trade one set of problems for another?” Comment: “I’ve been managing a dev team for a while, but now everyone wants to use AI tools to ‘help code faster.’ How do I keep productivity up without turning my team into a bunch of over-reliant AI button-pushers?” … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

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147: Pro Consoles: Nothing to See Here 1:00:08

24 weeks тому1:00:08

1:00:08

Refactored #147: “Pro Consoles: Nothing to See Here” On this episode of Refactored… Chris becomes a camera snob while Frank warns against combination appliances. Nothing CEO Carl Pei issues Return-To-Office mandate; publishes on LinkedIn . It’s impassioned It sounds logical It’s unsubstantiated TLDR: GTFO Are smartphones commoditized? Are “Pro” consoles worth it? The guys debate. The guys wonder what “innovation” will come next to steal the limelight from LLMs. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

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146: Procedural Justice 1:15:45

25 weeks тому1:15:45

1:15:45

Refactored #146: “Procedural Justice” On this episode of Refactored… Chris has a new GPT power use case. It’s not new, and it’s not his, but he pretends like it is. The guys avoid a longer-form discussion about popular game dev algos, like Perlin Noise and Voronoi Diagrams . Frank brings up Pandora (yeah, it’s still a thing) and the guys talk ML “filter bubbles” and job security. The guys debate inconsistent messages coming out after a recent Columbus, Ohio data breach [ 1 ] [ 2 ]. TLDR: City officials lied. Then they retaliated against the whistleblower. Then they sued him. Then they lied some more. …….. jerks Maybe sometime the guys will share what they really think. ;) Streaming may revive a new wave of interactive fiction - Frank unpacks an example while Chris gets eaten by a giant spider. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

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145: Skibidi Rollbacks 1:07:34

28 weeks тому1:07:34

1:07:34

Refactored #145: “Skibidi Rollbacks” On this episode of Refactored… Chris grouses about his Logitech BRIO. Decent camera, until the autofocus goes haywire. The guys talk M&A: Elgato, Corsiar, and Origin PC. AI hype: Chris brings a stupid story about “AI” being shoved into toothbrushes . “Move fast and break things”: A debate. Also: do you actually build down-migrations? Frank talks streaming, WoW, and Roblox. The guys debate how different “generations” (levels of experience) approach software development. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

1
144: Ethics in 4K 1:00:53

29 weeks тому1:00:53

1:00:53

Refactored #144: “Ethics in 4K” On this episode of Refactored… Frank just can’t seem to win with his new streaming setup. It’s 2024, should 4K really be this hard? The guys admire VoiceMeeter , the kitchen sink of audio (for windows). Robin Williams approved! Chris explains how fickle users are with new systems - even when they are Provably better™ than the alternative. The guys discuss a possible Ritual Calling of the Engineer for software developers. There’s uh… there’s something to this, y’all. The pick of the week is the Elgato Marketplace audio store. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

1
143: 21 Parameter Salute 1:01:40

30 weeks тому1:01:40

1:01:40

Refactored #143: “21 Parameter Salute” On this episode of Refactored… The guys kick off with (probably the final) update on the CrowdStrike debacle. Spoiler: the proximal issue is code coverage, but the real villain is the lack of staged rollouts. External Technical Root Cause Analysis - PDF warning Is this a story of swiss cheese failure, or systemic risk? ADT “silently” files with the SEC about a breach. Frank is not having it. Do you even conspiracy, bro? Frank makes a call for greater transparency and sharing within infosec. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

1
142: Certified Paranoia Engineer 1:08:09

30 weeks тому1:08:09

1:08:09

Refactored #142: “Certified Paranoia Engineer” On this episode of Refactored… Surveillance capitalism: Is your phone listening to you? No. It’s not. But it doesn’t need to. Chris goes ona mini-rant about misdirected paranoia. The guys debate possible legal culpability for ClownStrike following their epic foible. Frank takes a more measured stance (see their Post Incident Review ) while Chris thinks maybe they should burn. Software “Engineer” certification and licensure. The guys debate. Is it theoretically advisable? Is it practically feasible? Is it financially viable? is it politically possible? More research required. This conversation will return. Major cliffhangr vibes! Yusuf Dikec enters the chat in the most badass way possible… though maybe the story is a bit too epic to be true. The pick of the week is Biscoff Cookie Butter Spread . This stuff is like, legit, dude. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

1
141: Gone Fishin' for BSODs 1:01:53

33 weeks тому1:01:53

1:01:53

Refactored #141: “Gone Fishin’ for BSODs” On this episode of Refactored… Azure goes down , but no one seems to care after CrowdStrike breaks the world . The guys talk at length about the dangers of monoculture. Frank reminisces about the Winchester Mystery House , drawing a parallel to Google’s cobbled-together cloud services. Frank’s fishing analogy steals the show: when you get a hit, reel in the other lines to avoid tangles. Focus, people! The guys debate the delicate balance of focus vs innovation in startups. The pick of the week is DigitalOcean : cheap and simple cloud hosting. … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

1
140: Streaming Interviews 1:00:29

33 weeks тому1:00:29

1:00:29

Refactored #140: “Streaming Interviews” On this episode of Refactored… Frank has a new streaming setup in anticipation of the upcoming WoW expansion. The guys talk about the accessibility of streaming and how kids are responding/adapting. Ghost Jobs : the next scourge we have to combat? Seriously? Like we don’t have enough nonsense in the market already? Chris is skeptical that pay transparency laws but the guys are both willing to try anything that reduces the salary negotiation dance. Job boards: just social media sites, with all the same cycles. Agree? … and much more! Don’t be shy! Reach out at feedback@refactored.work . Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl . Direct link to RSS feed…

1
139: Independently Procrastinating 1:05:19

35 weeks тому1:05:19