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Applause Co-Founder: Do This To Get More Reviews and Build Culture! - Chris Anderson
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Вміст надано Danny Leibrandt. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Danny Leibrandt або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In this episode of Pest Control Legends, Danny Leibrandt is joined by Chris Anderson, co-founder and VP of Sales at Applause—the powerful platform helping pest control companies turn their technicians into five-star review machines. With a background in HR and operations, Chris shares how Applause is changing the game by incentivizing frontline techs, boosting customer satisfaction, and building high-performance company cultures.
We dive deep into how Applause works behind the scenes, from automating spiffs to AI-driven review generation, and why it's far more than just another review tool. Chris reveals how companies like Certus and White Knight Pest Control are seeing massive results—not just in reviews, but also in employee retention, customer loyalty, and revenue. We also talk about how to create a five-star culture, why technician behavior is the biggest driver of growth, and what pest control owners can do today to start rewarding their teams the right way.
If you're a pest control or home service business owner looking to get more reviews, retain more techs, and create a culture your team is proud of, this episode is a must-listen.
Chris Anderson, Co-Founder of Applause:
LinkedIn: https://www.linkedin.com/in/christodanderson/
Applause: https://applausehq.com/
Danny Leibrandt, Founder of Pest Control SEO:
Facebook: https://facebook.com/DannyLeibrandt
LinkedIn: https://linkedin.com/in/dannyleibrandt/
Twitter: https://twitter.com/DannyLeibrandt
Website: https://dannyleibrandt.com
Pest Control SEO: https://pestcontrolseo.com/
Pest Control Legends Platforms:
YouTube: https://www.youtube.com/@PestControlLegends
Spotify: https://open.spotify.com/show/46XRaco5nPWcqHWIoQ2eZ5
Apple Podcasts: https://podcasts.apple.com/us/podcast/pest-control-legends/id1768175212
Amazon Music: https://music.amazon.com/podcasts/b060991d-e5d5-4683-b83f-8db469714ba7/pest-control-legends
Podcast Chapters:
00:00 Introduction to Chris Anderson
03:08 Incentivizing Technicians For Reviews
12:00 Building a Five-Star Culture
18:08 How Applause Generates Reviews
23:10 Dynamic Customer Engagement and Upselling
31:52 The Impact of Incentives on Technician Satisfaction
40:48 The Ideal Customer Profile for Applause
46:02 Final Thoughts
#pestcontrol #pestcontrolmarketing #pestcontroladvertising #pestcontrolleads #pestcontrolbusiness #pestcontrolads #chrisanderson #applause #reviews #podcast #chrisanderson #applause #saas
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