924: Leading With Purpose: Transforming Hospitality For Impact No Vacancy Live! podcast

1:01:27

Welcome to Friday Night Audit, the show that takes hotel industry networking, adds tequila, and lets the chaos unfold! This week, we’re hosting our first-ever Friday Night Audit Awards, where we recognize the most questionable achievements in our show’s history. 🏆 👀 What’s in this episode? 🍹 Worst Cocktail of the Year – A drink so bad, it deserves an intervention. 🎣 Best Remote Episode – Because fishing in NYC led to something legendary. 🤡 Glutton for Punishment Award – For that one guest who just won’t stop coming back. 🍌 Top Banana Moment – Who went completely off the rails (in the best way)? 💨 Fastest Guest Escape – Someone who couldn’t get out of here fast enough! 🎤 Best Impersonation – A surprise guest shows up with a yuuuge announcement. 🔥 And SO MUCH MORE hilarious, unfiltered nonsense! Grab a drink (hopefully not vodka mixed with vodka 🤢) and join Glenn, Craig, and the FNA All-Stars as they celebrate, roast, and attempt to survive a night of epic absurdity. 👉 Subscribe now for more hotel industry laughs, insider shenanigans, and the occasional award that nobody asked for! hashtag#FridayNightAudit hashtag#HospitalityComedy hashtag#HotelLife hashtag#NetworkingWithDrinks hashtag#TequilaTime hashtag#ComedyPodcast hashtag#HotelIndustry hashtag#BusinessNetworking hashtag#CocktailFails hashtag#AwardShowMadness hashtag#FNA…

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936: 💰 Chaos, Cash & The Hospitality Rollercoaster – Michael Schindler Returns! 🎢 34:01

3 дні тому34:01

34:01

The hospitality investment world is a whirlwind, and no one knows it better than Michael Shindler, ISHC of Four Corners Advisors. In his 11th (!) appearance, we tackle the biggest mysteries in the industry today. Is money really coming off the sidelines? Are interest rates going anywhere? And what’s up with tariffs shaking up the market? 🤯 In This Episode: 🔥 Executive orders, lawsuits, and the chaos factor in hospitality 💵 Why everyone keeps saying there’s money on the sidelines—do we believe them? 🏨 The fate of PIPs, debt maturities, and refinancing struggles 📉 Are hoteliers finally hitting the ceiling on rate hikes? 🛠️ How smart owners are stretching renovation dollars with better R&M 🎶 Live music as a guest experience boost? (Hint: Yes!) We’re breaking down the real talk in hospitality finance, investment, and strategy—without the sugarcoating. If you’re in the biz, this is one episode you cannot afford to miss. 💬 Agree? Disagree? Have your own take? Drop a comment below! And don’t forget to subscribe for more deep dives into hospitality’s biggest trends. 👉 Text HOTEL to 66866 to get the latest insights straight to your inbox!…

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935: From Old Mills to Stunning Hotels: The Art of Adaptive Reuse in Hospitality Design 32:26

4 дні тому32:26

32:26

Join No Vacancy Live host Glenn Haussman as he explores the magic behind adaptive reuse and hotel design with industry leaders Sharon Bilbeisi AIA LEED AP (SVP of Design, IIG Design) and Jocelyn Lurie (VP of Procurement, Throughline by IIG ). This episode uncovers how old structures—from historic mills to outdated hotels—are being turned into extraordinary hospitality experiences. 📌 What You’ll Discover in This Episode: The Art of Adaptive Reuse – How IIG Design transforms overlooked spaces into unforgettable hotels The Balladeer Hotel Story – A deep dive into revitalizing a historic textile mill in Mount Airy, NC Secrets of Hotel Procurement – The challenges of sourcing custom designs, from chandeliers to furniture Designing for Guests’ Needs – Why great hotel rooms anticipate what you need before you know you need it Lessons from Park City, Utah – Reinventing a ski-country property into a Tribute Portfolio gem The Power of Local Storytelling – How IIG Design weaves history, community, and creativity into every project project See the hotels we disucss here: https://www.dropbox.com/scl/fi/8drjkso2ewok57em0jsqo/02-25-2025_No-Vacancy-Podcast-Tribute-Portfolio-TL-and-IIG-Design-2.pdf?rlkey=jjdx8pop1g55894p7a8h1qcs9&dl=0 🔗 Watch the full episode now and see how great hotels come to life! 📌 Timestamps: 0:00 – Welcome & Introduction 3:15 – When Sharon and Jocelyn fell in love with design & procurement 6:45 – Why adaptive reuse is the future of hospitality 12:30 – The Balladeer Hotel transformation 19:10 – Inside the procurement process: Turning ideas into reality 25:45 – The importance of a model room in hotel design 31:00 – Park City, Utah project: Reimagining an existing property 37:20 – Designing hotel rooms to anticipate guests’ needs 45:10 – Fun surprises in adaptive reuse projects 50:00 – Final thoughts & how to connect with IG Design 🔥 Subscribe for More Hospitality Insights! 🔥…

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934: 🎙️The Hotel Dining Revolution with José Andrés Group’s CEO Bakhshandehpour 28:34

5 днів тому28:34

28:34

Today’s a special one! I’m talking to Sam Bakhshandehpour, CEO of one of the most influential hotel restaurant companies, José Andrés Group. He shares insights on pricing, expansion strategies, and why restaurants inside hotels are thriving again. Plus: 🔹 Why upscale hotel dining is facing both growth and headwinds 🔹 The impact of rising food prices and how some restaurants are pricing themselves out 🔹 Why hotel restaurants are making a comeback as destination dining 🔹 The secret to balancing affordability, quality, and profitability in hospitality 🔹 How partnerships with luxury hotel brands like Ritz-Carlton drive success 🔹 The power of guest experience: service, ambiance, and making people feel at home 🔹 Sam’s advice for young hospitality professionals looking to break into the industry 🎧 Listen now and get the real story behind the numbers, the experience, and the future of hotel dining!…

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933: Mid-Century Modern Vibes & Hospitality Innovation at the Dream Inn! 🏨 15:23

12 днів тому15:23

15:23

Today’s a special one! I’m talking to Sam Bakhshandehpour , CEO of one of the most influential hotel restaurant companies, José Andrés Group . He shares insights on pricing, expansion strategies, and why restaurants inside hotels are thriving again. Plus: 🔹 Why upscale hotel dining is facing both growth and headwinds 🔹 The impact of rising food prices and how some restaurants are pricing themselves out 🔹 Why hotel restaurants are making a comeback as destination dining 🔹 The secret to balancing affordability, quality, and profitability in hospitality 🔹 How partnerships with luxury hotel brands like Ritz-Carlton drive success 🔹 The power of guest experience: service, ambiance, and making people feel at home 🔹 Sam’s advice for young hospitality professionals looking to break into the industry 🎧 Listen now and get the real story behind the numbers, the experience, and the future of hotel dining! hashtag#Hospitality hashtag#Hotels hashtag#FineDining hashtag#RestaurantIndustry hashtag#HotelBusiness hashtag#FoodAndBeverage hashtag#LuxuryHotels hashtag#BusinessGrowth hashtag#NoVacancyLive hashtag#TravelIndustry…

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932: Inside the Mind of a Hospitality Design Legend: Adam Tihany on Innovation, Struggles & Success 54:20

13 днів тому54:20

54:20

🚀 What does it take to revolutionize restaurant and hotel design? Find out as we sit down with the legendary Adam Tihany, the creative force behind some of the most iconic hospitality spaces in the world! From working with Thomas Keller and designing world-class restaurants to shaping the future of luxury cruise ships, Tihany shares an unfiltered look at his journey, creative process, and the struggles behind the success. 🔹 Highlights from this can't-miss episode: ✔️ How a chance encounter at Studio 54 led to his first big break in restaurant design ✔️ The struggles of starting out—nearly going broke before making it big ✔️ The wild story behind Mandalay Bay’s famous flying wine angels 🍷😇 ✔️ Why today’s design world lacks originality and how true creatives stand out ✔️ The unexpected challenges of redesigning the legendary Per Se restaurant ✔️ What inspires his designs—from movies to global culture ✔️ How he’s now giving back by shaping the next generation of hospitality designers 🔥 If you love restaurants, hotels, or just great stories about innovation, you won’t want to miss this one! 🎧 Listen now and don’t forget to subscribe for more insider conversations on hospitality, design, and business!…

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Getting to Know AHLA’s New President & CEO Rosanna Maietta 5:48

14 днів тому5:48

5:48

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FNA 167: The Berkey to Excellence 1:01:20

16 днів тому1:01:20

1:01:20

In this high-energy, laugh-filled episode of Friday Night Audit, Glenn Haussman and Craig Sullivan welcome hospitality executive, keynote speaker, and podcaster Bart Berkey, host of Most People Don’t… But You Do. Buckle up for a wild ride filled with ridiculous banter, thought-provoking insights, and, of course, cocktails. 🔹 Inside This Episode: The power of doing what most people don’t—how small actions can set you apart in business and life. 🚀 Why bubble-wrapping your windows (or your cats?) might be the best winter hack ever. 🏠🐱 Bart’s journey from Ritz-Carlton executive to full-time speaker & podcaster—with a life-changing twist. 🎤 Ghost jobs & corporate nonsense—why companies post jobs that don’t really exist. 👻💼 Glenn’s legendary business card strategy—why having a deck of hilarious cards makes you unforgettable. 🤯🎴 And of course… what’s in the mysterious black box? 🕵️‍♂️🎁 It’s an episode packed with laughs, real talk, and no B.S.—so grab a drink, kick back, and enjoy! 🍹🔥 🎙 Guest: Bart Berkey | Host of Most People Don’t… But You Do 📍 Hosts: Glenn Haussman & Craig Sullivan 💬 Drop a comment below—what’s one thing most people don’t do that YOU think makes a difference? ⬇️ 🔔 Subscribe for more hotel industry fun, insights, and absurdity!…

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🌍 Global Hotel Alliance CEO on Its $2.7B Loyalty Boom & 20A25 Growth 4:11

16 днів тому4:11

4:11

🚀 Big news! Still a bit more ALIS 2025 coverage! Here, Glenn chats with Christopher Hartley , CEO of Global Hotel Alliance (GHA), to discuss their record-breaking year, new brands, and the future of global travel. 🎉 Key Takeaways: GHA’s Best Year Ever! 💰 $2.7 billion in loyalty program revenue—up 17% from 2023. Hotels Cashing In! 💸 $400 million in cross-brand bookings, proving the power of independent hotels uniting. Global Expansion! 🌍 New brands in Sri Lanka 🇱🇰, Malaysia 🇲🇾, Dubai 🇦🇪, and the UK 🇬🇧—with more coming soon! Americans Are Driving Travel! ✈️ The U.S. market is fueling international travel demand like never before. What’s Next? 🔮 Growth in China, India, Indonesia, and Brazil as these markets mature and expand outbound travel. A Lifeline for Independent Hotels! 🏨 If you're a boutique or independent brand, GHA’s loyalty program could be a game-changer. 🔥 If you're in hospitality, you can’t afford to miss this! Hit that LIKE button, SUBSCRIBE, and SHARE this with your network. 🙌 Special thanks to Unifocus for sponsoring this conversation. Learn more at unifocus.com…

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931: Why Las Vegas’ Serviced Residences Are Changing the Game! 🏠🎲 27:00

17 днів тому27:00

27:00

Las Vegas isn't just about casinos and bright lights—it's also home to a game-changing way to stay! On this episode of No Vacancy Live, Glenn Haussman and Anthony Melchiorri sit down with Laura Goldberg of Ariva Serviced Residences, Las Vegas to uncover why long-term travelers, business professionals, and even poker players are choosing this extended-stay experience over traditional hotels. 🚀 What You’ll Learn: 🏡 What Ariva Serviced Residences Are Really About – More than just an apartment, it's a fully furnished home with hotel-style amenities. 🎯 Who Benefits Most – From relocating professionals to F1 teams, poker players, and entertainers’ crews, see why Ariva is the ultimate stay. 💰 The Hidden Cost Savings – How skipping nightly hotel fees, parking charges, and eating out makes extended stays more affordable. 🌟 Luxury Meets Convenience – Four pools, a full gym, yoga studio, and even weekly resident events. 🤝 The Power of Sales & Networking – Laura shares insider secrets on how relationship-building drives success in hospitality. 📍 Visit Areva: https://lnkd.in/ec4QAHK7 🔔 Subscribe for more hospitality insights: https://lnkd.in/eVpHR8fA…

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🎙️ How WorldHotels is Changing Luxury Travel in 2025 5:29

18 днів тому5:29

5:29

Luxury travel is evolving, and WorldHotels is leveraging this trend. A couple weeks ago I spoke with Gregory G. Habeeb , Chief Development Officer with WorldHotels during ALIS 2025. We discussed: 🔹 Five years after Best Western's acquisition—how has WorldHotels grown? 🔹 Soft brands & the power of choice—why travelers are loving unique, story-driven experiences 🔹 The rise of alternative hospitality—from glamping to luxury Airstream retreats in Tennessee 🔹 $1.7 trillion in luxury travel spending—what’s fueling the high-end market boom? 🔹 Travel trends shaping 2025—mocktails, wellness experiences, and the push for independence 🚨 Don’t miss this insider look at the future of luxury hospitality! Hit LIKE & SUBSCRIBE for more top-tier hotel industry insights.…

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930: Behind the Deals: Dave Johnstone on Hotel Investments, Luxury Trends & Wild Stories 44:23

18 днів тому44:23

44:23

Hotel deals don’t happen overnight, and today, we’re pulling back the curtain! 🏨💰 Join Glenn Haussman and Anthony Melchiorri as they sit down with David Johnstone , a hotel investment legend, to talk about: ✅ Hotel Investment Realities: Why development is stalling and where the real opportunities are. ✅ Luxury Boom: Why high-end hotels have more profit potential while mid-tier properties struggle. ✅ The $10,000 Martini Proposal: A story so wild, it made headlines. ✅ How to Succeed in Hospitality Real Estate: Dave’s top advice for young professionals. ✅ A Multi-Million Dollar Car Ride: How one bold move sealed a major hotel sale. Plus, Anthony shares how one unexpected paycheck made him cry and why today’s hotel managers have less control than ever. If you love the business of hotels, epic behind-the-scenes stories, and real talk about where the industry is heading, this episode is a must-watch! 📌 Like, Comment & Subscribe for More Insider Hospitality Content!…

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Is the Hospitality Investment Market Ready to Surge? 2:59

19 днів тому2:59

2:59

📢 The hotel investment world is buzzing with cautious optimism—but what does that really mean for deals, transactions, and the future of hospitality? I’ve still got more from ALIS, and for today I chatted with Adam Suleman of Equinox Hospitality and Equinox Hotels to break it all down! 🔹 The Investment Climate: With inflation cooling and market stability improving, is it finally time for sidelined capital to flow? 🔹 Deals on the Horizon: Why properties that have been sitting idle may soon hit the market. 🔹 The Big Pivot: How investors navigate rapid changes and decide when to go all in. 🔹 The Waiting Game: Why money is always "on the sidelines" and what finally pushes it into play. 🎧 Don’t miss this conversation if you're in hospitality, investment, or just love the business of hotels! 📢 Special thanks to Unifocus for supporting this episode—check them out at Unifocus.com! 💡 Subscribe for more industry insights, hotel trends, and expert interviews! #HospitalityInvesting #HotelDeals #ALIS2025 #HotelInvestment #RealEstate #GlennHaussman #NoVacancyPodcast…

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929: How AI Can Enhance Hospitality—And What You Need to Know! 28:12

19 днів тому28:12

28:12

🚀 AI isn’t replacing hospitality — it’s enhancing it! In this episode of No Vacancy Live, Susan Graves (CEO, Experience Alive ) discuss how AI and machine learning are reshaping hotel operations while keeping the human in hospitality. 💡 Key Takeaways: AI as a Companion, Not a Replacement – Let tech handle the repetitive tasks so humans can create extraordinary guest experiences. Conversational AI is Here – No more outdated phone menus! AI-driven customer service means guests get instant answers. Solving the Labor Shortage – AI-powered hiring solutions helped one hotel process 320,000 applications in 90 days! How AI Can Increase Revenue – Stop losing sales due to missed calls and inefficient guest interactions. The Future of Hospitality – AI-driven automation, robotics, and smarter operations mean better experiences for guests and employees. 🎯 Want to future-proof your hotel? Tune in for insider insights and real-world solutions! 📢 Don’t forget to: 👍 Like this video 💬 Comment your thoughts 🔔 Subscribe for more hospitality insights!…

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📢 The Truth About Hotel Deals in 2025 – What You Need to Know! 4:25

21 день тому4:25

4:25

Yup, we still have more coverage from ALIS 2025. Today, I’m speaking with Brian Hughes of Twenty Four Seven Hotels and we’re breaking down the state of hotel transactions, management shifts, and what’s really happening behind the scenes in hospitality investment. 🔹 What’s the mood in the industry? Is optimism peeking through, or is everyone just waiting for a breakthrough moment? 🔹 Hotel deals are tough right now – but what factors are finally working in our favor? 🔹 How hotel transactions create big opportunities for management companies like Twenty Four Seven Hotels. 🔹 The art of hotel takeovers – from navigating renovations to boosting ADR with a fresh new product. 🔹 2025’s “Secret Sauce” – why industry insiders believe this is the year for transaction growth. 🔥 If you're in the hotel business (or just love industry insider talk), this is an episode you don’t want to miss! 📌 Hit that LIKE button, SHARE with your network, and SUBSCRIBE for more hospitality insights! #HotelInvesting #HospitalityIndustry #HotelManagement #ALIS2025 #RealEstate #HotelBusiness #NoVacancyLive #HotelDevelopment…

No Vacancy Live!

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FNA 166: They're All Alone Now 1:01:02

23 дні тому1:01:02

1:01:02

Welcome to another unfiltered, unhinged, and undeniably hilarious episode of Friday Night Audit ! This time, we’re tackling the most important issues of the day, like: Super Bowl Hype or Snooze Fest? 🏈 Is this year's big game the least exciting ever, or is Glenn just salty about it? Party Food Smackdown! 🍗 Who’s bringing the best game-day snacks, and who’s just showing up with sad chips? Snowpocalypse Survival Guide! ❄️ Heated debates over the sacred (or illegal?) act of saving a dug-out parking spot with lawn furniture. The True Cost of Being a Fan! 💰 Why are ticket prices insanely high, and who’s actually paying 10K for nosebleeds?! Pet Rats and Strange Investments! 🐀 Craig might be questioning everything after learning about Ed’s unusual choice in pets. Hot Tub Halftime?! 🛁 One viewer's Super Bowl setup raises important questions about game-watching comfort. 💥 This episode is chaos in the best way possible. Whether you're here for the laughs, the debates, or just to make sure Glenn doesn’t break another microphone, you’re in the right place. Grab a drink, hit play, and enjoy the madness! 👊 Subscribe for more hotel biz meets comedy gold! 📢 Drop a comment: What’s your ultimate game-day food lineup?…

No Vacancy Live!

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Inside Mandarin Oriental’s Growth with Tiffany Cooper | Luxury Hotel Development Insights 4:22

24 дні тому4:22

4:22

Tiffany Cooper, Head of Development for the Americas at Mandarin Oriental Hotel Group, joined us at ALIS 2025 to share her journey, the brand’s expansion plans, and the exciting future of luxury hospitality. If you’ve ever wondered what goes into developing ultra-luxury hotels, this episode is packed with insights! 🔹 Tiffany’s journey with Mandarin Oriental – From a dream at 23 to leading development in the Americas 🔹 Where Mandarin Oriental is expanding next – Ambitious and achievable growth plans 🔹 The evolving luxury hotel market – Why demand is stronger than ever 🔹 Branded residential boom – How high-end residences are shaping hotel investments 🔹 The challenge of financing luxury projects – Creative solutions to make it work 📍 Recorded at ALIS 2025 in Los Angeles 👀 Don’t miss this deep dive into the world of luxury hospitality development! 📢 Special thanks to Unifocus for supporting this episode—check them out at Unifocus.com ! 👉 Like, comment, and subscribe for more insider conversations! #LuxuryHotels #MandarinOriental #HotelDevelopment #HospitalityIndustry #LuxuryTravel #HotelInvesting #HotelGrowth #BrandedResidences #ALIS2025 #HotelPodcast…

No Vacancy Live!

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🔍 Maximizing Hotel Profits in 2025 | Charles Oswald on Winning Management Strategies 3:49

25 днів тому3:49

3:49

💡 How can hotels boost profits in 2025? Aperture Hotels ' CEO Charles Oswald joined Glenn during ALIS 2025 to break it all down. From securing management contracts to finding hidden revenue streams, this conversation is packed with real insights hotel owners and operators can use today. 📌 Key Takeaways: 📉 Hotel transactions are slow, but asset managers are laser-focused on bottom-line results. What does this mean for management companies? 🔑 Aperture’s secret sauce: Big experience, small package—how their fresh approach is winning over owners. 💰 The biggest profit opportunity in 2025? Total RevPAR. If you're only chasing RevPAR, you're leaving money on the table. 🏨 Maximizing select-service hotel revenue: From strategic partnerships to smart risk management, every dollar counts. 🔥 A real-world case study: How a simple switch saved one hotel $70,000 in insurance costs. 🚀 Don’t miss these expert insights that could transform your hotel’s bottom line. 📢 Special thanks to Unifocus for supporting this episode—check them out at Unifocus.com ! 👍 Like, share, and subscribe for more game-changing hospitality insights. 🎥 Watch now and subscribe for more insider hospitality content!…

No Vacancy Live!

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928: 🔥 No Guests, No Limits: Inside the Hotel Industry’s Biggest Moves | No Vacancy Live 28:28

25 днів тому28:28

28:28

What happens when Glenn Haussman and Anthony Melchiorri go off-script with no guests? A raw, unfiltered conversation about the biggest trends in hospitality, from high-stakes investments to industry predictions you won’t hear anywhere else. 🚨 Inside this episode: ❄️ The brutal cold snap: Why even seasoned travelers are feeling it 🏨 ALIS Conference breakdown: What REALLY goes down behind closed doors 💰 Hotel investments in 2024: Who’s bullish, who’s nervous? 🏗️ New builds vs. conversions: What’s driving hotel development? 🏨 Hilton’s aggressive brand expansion—smart move or brand overload? 🏁 The high-speed train from LA to Vegas—is it finally happening? 💼 The work-from-home debate: Should office attendance be mandatory? 💵 Tipping culture: Billionaires who leave $0 and why tipping feels out of control 📉 Weekend pay surges: Should hotel workers get more for working Saturdays? 💡 Glenn and Anthony also dive into the future of AI in hospitality, wild industry predictions, and a serious (or not?) discussion about Anthony getting a hair transplant. 📺 Watch, laugh, and get the inside scoop from the pros who know. 🔔 Don’t forget to subscribe for more industry insights and straight talk! #Hospitality #Hotels #NoVacancyLive #Business #TravelIndustry #HotelInvestment #HospitalityTrends #TippingCulture #WorkFromHome #HotelManagement…

No Vacancy Live!

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Best Western Wants You to Sleep Outdoors? 5:10

25 днів тому5:10

5:10

Glamping? Independent hotel booms? The next generation ditching mobile phones?! 🤯 Brad LeBlanc , Chief Development Officer of Best Western Hotels & Resorts , joins Glenn live-ish (that means recorded) from ALIS 2025 to talk about the MAJOR shifts happening in hospitality. 🔹 The Next Big Thing in Hotels? → Outdoor hospitality is exploding! Best Western’s new Wildflower Resort at Zion is just the beginning. 🔹 Why the “Locked Up” National Park Market Isn’t So Locked → There’s space for more players, and Best Western is jumping in. 🔹 Building a Brand Family → From economy stays to upscale experiences, Best Western is creating a diverse hospitality portfolio. 🔹 The Independent Hotel Takeover → Soft brands and unique stays are the future—Brad predicts an explosion of independent hotels in the next decade. 🔹 Future-Proofing Hotels → What happens when Gen Z and Alpha gets tired of using their parents’ tech? How hospitality will evolve for the next generation. Brad’s been in the business long enough to see trends come and go—now he’s calling the next BIG moves in hotels. Don’t miss this insightful (and fun) conversation! 📢 Special thanks to Unifocus for supporting this episode—check them out at Unifocus.com ! 👍 Like, share, and subscribe for more game-changing hospitality insights. hashtag#HospitalityTrends hashtag#BestWestern hashtag#Glamping hashtag#HotelDevelopment hashtag#HotelIndustry hashtag#IndependentHotels hashtag#HospitalityInnovation hashtag#TravelFuture hashtag#BusinessTravel…

No Vacancy Live!

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927: 🎙️ Exclusive Podcast with Grace Bay Resorts' Nikhil Advani | Passion, Leadership & Luxury Hospitality 35:48

26 днів тому35:48

35:48

🏝️ Ever wonder what makes a luxury resort unforgettable? In this episode, we sit down with Nikheel Advani, co-founder and COO of Grace Bay Resorts, to uncover the secrets behind creating world-class guest experiences in Turks and Caicos and beyond. But this isn’t your typical business pitch, this is a deep dive into passion-driven leadership, the power of hospitality, and the relentless pursuit of excellence. 🔥 What You’ll Learn in This Episode: 🌍 From Dishwasher to Luxury Hotelier – How Nikheel’s journey shaped his leadership philosophy. 🔥 Passion as a Superpower – Why true success in hospitality (or any industry) starts with passion. 🏖️ The Grace Bay Experience – What makes guests return to these stunning resorts year after year? 🚀 The Future of Luxury – How the evolving role of GMs and asset managers is changing hospitality. 🏆 Lessons from the World’s Best – Insights from mentors at Ritz-Carlton, Raffles, and beyond. 🤝 Building a Team that Thrives – Why emotional intelligence and leadership go hand in hand. 💡 Excellence in Every Detail – From the perfect towel size to world-class wine selections, how small touches make a big impact. 🎧 Why You Should Listen: This is more than a hospitality conversation—it’s a masterclass in leadership, resilience, and human connection. Whether you're in the hotel industry or just love hearing from passionate, driven leaders, this episode is packed with takeaways that will change how you think about business and life. 👉 Watch now and get inspired to bring excellence into everything you do! 🔗 Listen & Subscribe: https://podcasts.apple.com/us/podcast/no-vacancy-live/id1120881540 📺 Watch More Episodes: https://novacancynews.com/ 📢 Follow Us for More Hospitality Insights: https://www.linkedin.com/company/no-vacancy-podcast-rouse-media/ #Hospitality #Leadership #LuxuryHotels #HotelierLife #PassionForService #GraceBayResorts #TurksAndCaicos #HotelManagement #SuccessMindset #Excellence…

No Vacancy Live!

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🏨 Coast Hotels Expansion & Market Insights at ALIS 2025 2:32

27 днів тому2:32

2:32

I’m with Mark Hope of Coast Hotels during ALIS to discuss the company’s strategic expansion plans, market insights, and the economic factors shaping the hotel industry today. 🔹 Key Takeaways: ✔️ West Coast Growth Strategy – Why Coast Hotels is focusing on major U.S. West Coast cities like Seattle, LA, and San Francisco. ✔️ Economic Factors at Play – How the Canadian dollar and Japanese yen impact expansion decisions. ✔️ Profitability in a Challenging Market – The importance of rate increases when occupancy levels are maxed out. ✔️ Hub-and-Spoke Approach – How Coast Hotels is leveraging franchise locations to strengthen its network. ✔️ Hotel Industry Trends – Insights into rising operating costs and consumer spending shifts. 💡 Want to stay ahead of hospitality trends? Hit that subscribe button and don’t miss our ALIS 2025 coverage! 🔗 Sponsored by Unifocus – Technology that drives value. Check them out at unifocus.com . hashtag#Hospitality hashtag#HotelIndustry hashtag#ALIS2025 hashtag#CoastHotels hashtag#HotelGrowth hashtag#BusinessExpansion…

No Vacancy Live!

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ALIS 2025: 🌺 Inside Outrigger Hospitality: Cirque du Soleil, Hotel Renovations & Hawaii’s Future! 🌊 4:46

28 днів тому4:46

4:46

Join Glenn as he catches up with Jeff Wagoner , CEO of OUTRIGGER Hospitality Group , during ALIS 2025! This episode is packed with incredible insights on Outrigger’s latest moves, from game-changing entertainment to stunning hotel renovations and Hawaii’s tourism comeback. 🎙️ What’s Inside This Episode? Cirque du Soleil Entertainment Group Hits Hawaii! 🌟 Outrigger’s custom built 20,000 sq. ft. showroom is now home to 'Auana', a breathtaking Hawaiian-centric show. A Show for Locals & Tourists Alike – 35% of ticket sales are from locals, proving it’s more than just a tourist attraction. Hawaii’s Evolving Hotel Scene 🏨 Major renovations at Outrigger Kona and the transformation of Ohana East into Outrigger Waikiki Paradise Hotel – designed with local art and culture in mind. The Road to Tourism Recovery ✈️ Japan’s travel numbers are still recovering, but Hawaii is set for a strong second half of 2025. Expanding the Outrigger Brand 🌍 A potential new property in Thailand? 👉 Don’t miss this inside look at how Outrigger is shaping the future of Hawaiian hospitality while staying true to its roots. 🎙️ Presented by Unifocus – Technology that delivers value. Learn more at Unifocus.com. 🔔 Like, Subscribe & Hit the Bell! 🔔 📢 Who should we interview next? Drop your suggestions in the comments! #OutriggerHotels #HawaiiTravel #CirqueDuSoleil #HotelRenovation #TravelIndustry #LuxuryHotels #HospitalityBusiness #TourismRecovery #ALIS2025…

No Vacancy Live!

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🚀 Exclusive Interview: Best Western CEO Larry Cuculic at ALIS 2025! 6:24

5 weeks тому6:24

6:24

🔹 How is Best Western evolving in 2025? 🔹 Why is brand expansion key to success? 🔹 What role does AI and technology play in reshaping hospitality? Join No Vacancy Live host Glenn Haussman as he chats with Larry Cuculic , President & CEO of BWH Hotels during ALIS 2025! This conversation covers: ✅ Best Western’s 2025 Strategy – Growth, guest experience, and revenue optimization ✅ Brand Expansion & Development – New construction, soft brands, and repositioning assets ✅ Market Challenges & Opportunities – Adapting to interest rates, economic shifts, and consumer trends ✅ Reimagining Hospitality – How AI, technology, and fresh leadership perspectives are shaping the future ✅ What Excites Larry Most About 2025? – A bold vision for innovation and success 📢 Don’t miss this deep dive into the future of hospitality! 🎧 Watch now and stay ahead of the industry! 🔗 Subscribe for more exclusive hotel industry insights! 👍 Like | 💬 Comment | 🔄 Share hashtag#BestWestern hashtag#HospitalityLeadership hashtag#HotelIndustry hashtag#ALIS2025 hashtag#BusinessGrowth hashtag#TravelTrends hashtag#HotelDevelopment hashtag#NoVacancyLive…

No Vacancy Live!

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Reserved Optimism: Insights from Sloan Dean, CEO of Remington Hospitality, at ALIS 2025 4:02

5 weeks тому4:02

4:02

Sloan Dean , CEO of Remington Hospitality , and I break down the key trends shaping the hospitality industry in 2025 at during ALIS. 🔑 Key Takeaways: "Reserved Optimism" in the industry: What does it mean for hotel owners and operators in 2025? Economic impact on hotel performance: How inflation and wage growth affect different hotel categories. Group business is booming: Why group pace is up 9% and continues to drive the industry's recovery. Urban hotels are back: Discover why cities like New York and Washington, D.C., are seeing a resurgence in leisure travel. Luxury vs. Economy: How different customer bases respond to economic challenges. RevPAR Growth Predictions: Why 2025 could outpace 2024 for revenue per available room. ✨ Why Watch: Gain insider knowledge from two of the most experienced voices in hospitality. Whether you’re an industry veteran or just curious about what’s ahead, this podcast offers valuable perspectives on trends, challenges, and opportunities in the ever-evolving hotel landscape. A special thanks to Unifocus for supporting this episode. Explore how their technology drives value at Unifocus.com . hashtag#HospitalityInsights hashtag#ALIS2025 hashtag#HotelTrends hashtag#GroupBusiness hashtag#UrbanHotels hashtag#LuxuryTravel hashtag#HotelLeadership hashtag#HospitalityIndustry…

No Vacancy Live!

1
Inside the Future of Hospitality with CEO Raul Leal | Global Expansion, Innovation & Sustainability 3:45

5 weeks тому3:45

3:45

Glenn spoke with Raul Leal , CEO of SH Hotels & Resorts , during the Americas Lodging Investment Summit (ALIS). We’re discussing global expansion, brand innovation, and sustainability, all set against the backdrop of an evolving hotel landscape. And even a company name change!! Highlights: 🌍 Global Growth: New openings in Tokyo, Melbourne, Copenhagen, Manchester, Silicon Valley, Seattle, Dubai, Florence, and Rome. 🌿 Sustainability Focus: How eco-conscious values drive the vision behind 1 Hotels and SH Hotels' other brands. 🏨 Brand Innovation: The legacy of Starwood Hotels and its influence on modern hospitality. 🌟 Distinct Brand Identities: Why SH Hotels prioritizes unique personalities for each of its brands, including Baccarat, Treehouse, and 1 Hotels. 🌎 Cultural Respect: The importance of tailoring experiences to local cultures in global markets. 🎉 Vision for the Future: How SH Hotels is catering to the next generation of luxury travelers while honoring the planet and people. 🔗 Special Thanks to Unifocus: Technology that drives value in hospitality. Visit Unifocus .com for more. 💬 Join the Conversation: What do you think about the rise of eco-luxury hotels? Which city’s new hotel opening excites you the most? 📢 Don’t miss out! Like, comment, and subscribe to stay updated on more industry insights. Share this video with fellow hospitality enthusiasts! hashtag#Hospitality hashtag#LuxuryHotels hashtag#EcoSustainability hashtag#HotelInnovation hashtag#GlobalTravel hashtag#RaulLeal hashtag#SHHotels hashtag#1Hotels hashtag#TreehouseHotels hashtag#BaccaratHotels hashtag#HospitalityLeadership hashtag#TravelIndustry…

No Vacancy Live!

1
FNA 164: Hansen and Regretel 1:05:31

5 weeks тому1:05:31

1:05:31

James Hansen may be new to Reeco, but he's been in the industry for a while. Glenn, Craig and producer Dave attempt to get him to share stories that put his new gig in danger. Grab a drink and join us for some laughs as we kick off the weekend with Friday Night Audit!

No Vacancy Live!

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926: From Worst to First: Taking Your Team Culture to New Heights 27:36

5 weeks тому27:36

27:36

James Ferguson, author of "The Confetti Culture Playbook" gives updates on how his career journey has progressed over the last few years from being a GM to taking over as Corporate Director of Culture with Wurzak Hotel Group. In this role, he has taken the company from 2.5 on Glassdoor to 4.3! Find out how he was able to do this and what new projects James is coming out with.…

No Vacancy Live!

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🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan 19:03

6 weeks тому19:03

19:03

🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan On this episode of ESLA Icons & Experts we’ve got Ed Sullivan, Chief Strategy Officer at EntryReady. Glenn and Ed unravel the surprising complexities of hotel access control. It's not just about unlocking doors — it’s about guest experience, operational efficiency, and risk management in the digital age. 🚪🔒 🔑 What You'll Learn: Why access control is the backbone of a modern hotel tech stack. How digital keys and NFC technology are reshaping guest expectations. The critical role of analytics in ensuring security and improving operations. Innovative ways to reduce staff workload while enhancing efficiency. Real-world horror stories about outdated key systems—and how to avoid them. Why access control is a game-changer for managing risk, including human trafficking prevention. 🌟 Why Watch This Episode? This isn’t just a tech talk; it’s a roadmap to smarter hotel management. Whether you’re planning a new property or upgrading an existing one, this episode is packed with actionable insights and jaw-dropping revelations about the future of access control. Today’s episode is also sponsored by Entryready ( www.entryready.com ) Today’s episode is also sponsored by Dellisart Hospitality ( www.dellisart.com ) 📌 Don’t miss out on this eye-opening discussion! 📺 Watch, like and share this video now ! 🔗 Stay Connected: Find more episodes at No Vacancy News and explore resources from EntryReady for cutting-edge hotel solutions. #HotelTech #AccessControl #DigitalKeys #HospitalityInnovation #NFC #SmartHotels #ESLA #extendedstay…

No Vacancy Live!

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925: Designing Without Limits: Global Perspectives in Hospitality Design 42:10

6 weeks тому42:10