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LifeLine Ep 39 - Leadership Expectations
Manage episode 448483628 series 3552647
Вміст надано LifeLine. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією LifeLine або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Regardless of what kind of industry that you work in, there are going to be people who have positions of leadership within the organization to help ensure the success of the group and of the individuals. It is very important for these leaders to be clear and consistent in the organization's goals, and also important is the feedback they receive from subordinates on how to better serve them. An emergency call center is no different in this aspect, save for the very real fact that poor performance does not hurt a bottom line, but can be deadly. Joining us this week to discuss the topic is Justin Prescott from American Emergency Preparedness, as well as an emergency communications supervisor in Waltham.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.
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