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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
S4 Ep.6 How to decide when the stakes are high with Chris Martin
Manage episode 347872573 series 2652992
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Today we’re talking decision-making with Chris Martin who is an independent trustee and Executive Chair at ITS with over 30 years of experience working with pensions boards and committees to make better decisions for members’ best interests. Chris shares some of the key ingredients to good decision-making in this setting drawing on his experience of advising schemes, particularly those in stressed situations. We cover the need to think live in the room, be mission-driven and prioritise functional working groups focused on outcomes rather than grand set-piece meetings. Chris also covers his key asks of consultants and asset managers.
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