Mike's Mind: Danny Meyer's 5 A's

How'd it Happen?

Вміст надано Mike Malatesta. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Mike Malatesta або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.

7M ago 10:22

MP3•Головна епізоду

When Mike first stepped into the world of Danny Meyer's Union Square Hospitality Group, he was struck by the sheer warmth and impeccable service that seemed to flow effortlessly throughout the establishment. It's this very essence of Meyer's enlightened hospitality that Mike is eager to discuss, celebrating the Five A's that have redefined customer service: Awareness, Anticipation, Acknowledgment, Action, and Accountability. Meyer's philosophy is not just about serving food with a smile; it's a testament to the power of genuine care and connection in every interaction. This episode is an ode to the man whose principles in hospitality extend beyond the dining room into our daily lives, touching everyone from employees to the community at large.

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#Business #Mike Malatesta #Entrepreneur #Podcasting Education #Self-Improvement #Howd That Happen