It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Вміст надано Josh Phegan and Featuring Josh Phegan - voted top real estate coach by REB online. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Josh Phegan and Featuring Josh Phegan - voted top real estate coach by REB online або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
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))
Service experience.
Manage episode 346897069 series 1081001
Вміст надано Josh Phegan and Featuring Josh Phegan - voted top real estate coach by REB online. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Josh Phegan and Featuring Josh Phegan - voted top real estate coach by REB online або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss defining and delivering a great service experience. It starts with defining what sellers and buyers find critically important and then setting delivery standards to meet and exceed those expectations.
152 епізодів
Поширити
Manage episode 346897069 series 1081001
Вміст надано Josh Phegan and Featuring Josh Phegan - voted top real estate coach by REB online. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Josh Phegan and Featuring Josh Phegan - voted top real estate coach by REB online або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss defining and delivering a great service experience. It starts with defining what sellers and buyers find critically important and then setting delivery standards to meet and exceed those expectations.
152 епізодів
Усі епізоди
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Схожі до High Performance with Josh Phegan and Alexander Phillips
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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…
continue reading
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…
continue reading
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…
continue reading
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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