It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
Вміст надано Magnus Sundemo. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Magnus Sundemo або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
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91. Einar Gudmundsson and the revolution at the dealer Rejmes
Manage episode 218238015 series 119241
Вміст надано Magnus Sundemo. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Magnus Sundemo або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Einar Gudmundsson and the revolution at the dealer Rejmes
Einar was appointed CEO at Rejmes five years ago and since then the company has made an unbelievable journey from worse to best in class in a lot of different aspects. Rejmes is now number one dealer in Sweden in most of the customers surveys that Volvo Cars runs to measure customer satisfaction. We talk about this journey and what the drivers are. A main reason is that management has focused on supporting all the employees in their daily work and Einar as CEO meets and talk with all the 100 employee in three sites every week. There is a huge interest in the revolution at Rejmes and Volvo Cars Sweden has assigned Rejmes to be benchmark when it comes to customers satisfaction. Please welcome to the conversation.
101 епізодів
Поширити
Manage episode 218238015 series 119241
Вміст надано Magnus Sundemo. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Magnus Sundemo або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Einar Gudmundsson and the revolution at the dealer Rejmes
Einar was appointed CEO at Rejmes five years ago and since then the company has made an unbelievable journey from worse to best in class in a lot of different aspects. Rejmes is now number one dealer in Sweden in most of the customers surveys that Volvo Cars runs to measure customer satisfaction. We talk about this journey and what the drivers are. A main reason is that management has focused on supporting all the employees in their daily work and Einar as CEO meets and talk with all the 100 employee in three sites every week. There is a huge interest in the revolution at Rejmes and Volvo Cars Sweden has assigned Rejmes to be benchmark when it comes to customers satisfaction. Please welcome to the conversation.
101 епізодів
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Схожі до Garaget International - A Podcast with Magnus Sundemo
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Best Business Podcast (Gold), British Podcast Awards 2023 How do you build a fully electric motorcycle with no compromises on performance? How can we truly experience what the virtual world feels like? What does it take to design the first commercially available flying car? And how do you build a lightsaber? These are some of the questions this podcast answers as we share the moments where digital transforms physical, and meet the brilliant minds behind some of the most innovative products a ...
…
continue reading
CarCast is twice weekly automotive podcast hosted by Matt “The Motorator” D’Andria, former NFL and WWE superstar, Bill Goldberg, and Vice President Editorial & Editor-in-Chief at Edmunds.com, Alistair Weaver. CarCast explores all aspects of the automotive space from the performance aftermarket to new car buying and the future of the automotive industry. The guys answer your questions, offer advice and feature guests from the automotive industry and celebrity car enthusiasts.
…
continue reading
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the unbelievable “What are we gonna do now?” moments that changed everything for small business owners. From mom-and-pop coffee shops to auto-detailing garages, every small business owner knows that the journey is full of the unexpected. A single make-or-break experience can change the course of your business forever. Those who stand firm in their resolve have a special name. We call them The Unshakeabl ...
…
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The latest news from the world of personal finance plus advice for those trying to make the most of their money.
…
continue reading
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…
continue reading
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…
continue reading
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Переходьте в офлайн за допомогою програми Player FM !
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