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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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#iloveprocurement because it puts customer in focus
Manage episode 179128902 series 1278521
Вміст надано Future Procurement. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Future Procurement або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
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26 епізодів
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Manage episode 179128902 series 1278521
Вміст надано Future Procurement. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Future Procurement або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Don’t forget to put yourself in the customer’s shoes. Try to think and act like your customer. Would you be happy to receive the product or service?.. And if you are not 100% satisfied – why should your customer be? Read the full article here: https://futureprocurement.net/customer-focus/ _______ You can follow us on Facebook or Twitter www.facebook.com/FutureProcurement/ twitter.com/FutrProcurement And more than welcome to become friends with me, Robert Freeman LinkedIn at.linkedin.com/in/robert-freeman-ba40a3122 Facebook www.facebook.com/profile.php?id=100014498196765 Our website www.futureprocurement.net #procurement #futureprocurement #robertfreeman
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26 епізодів
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Player FM - додаток Podcast
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