Game-Changing Strategies for Scam Reimbursement with Jason Costain

Fraudology Podcast with Karisse Hendrick

Fraudology is presented by Persona.

In the latest episode of the Fraudology Podcast features an enlightening conversation between Karisse Hendrick and Jason Costain, founder of Javloc consultancy and a seasoned fraud prevention expert. Jason takes listeners on a journey through the transformation of the UK banking industry's approach to authorized push payment (APP) scams, offering a wealth of knowledge for fraud fighters worldwide.

Jason delves into the game-changing developments in fraud prevention triggered by the UK's voluntary reimbursement code. He explains how this shift led to groundbreaking innovations, including AI-driven risk assessment, real-time payment monitoring, and customer-centric security measures. The discussion covers the importance of understanding customer behavior, implementing effective warnings, and the power of data analytics in fraud detection.

One of the most compelling aspects of the episode is Jason's emphasis on the human element in fraud prevention. He shares poignant stories of scam victims and stresses the importance of empathy and education in protecting vulnerable customers. The conversation also explores the potential for global adoption of UK-style fraud prevention measures, offering valuable insights for banks and regulators in other countries.

Tune in now to arm yourself with the latest insights in the fight against financial fraud.

To Connect with Jason on LinkedIn:

https://www.linkedin.com/in/jason-costain-b529746/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.