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Federal Tech Podcast: for innovators, entrepreneurs, and CEOs who want to increase reach and improve brand awareness
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Ep. 243 From Bottlenecks to Breakthroughs: Boosting Federal Efficiency with Automation
Manage episode 486674042 series 3610832
Вміст надано The Oakmont Group and John Gilroy. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією The Oakmont Group and John Gilroy або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Connect to John Gilroy on LinkedIn https://www.linkedin.com/in/john-gilroy/
Want to listen to other episodes? www.Federaltechpodcast.com
Automation is a two-edged sword. On the one hand, it promises greater efficiency; on the other hand, it can pose inherent risks, such as maliciously modified data, bias, and even data poisoning.
During today's interview, Mia Jordan from Salesforce offers a solution. She is an experienced federal executive with a long-standing involvement in the federal technology community.
She has identified bottlenecks that can be solved with a structured approach that offers flexibility. Rather than grabbing any data set off the shelf, when the data has been curated, it can avoid many of the issues with creating specialized data sets.
Secondly, a company like Salesforce may have seen similar processes and have a store of code that can solve an agency's problem. Re-purposing code that has worked before in a secure environment is a way to accelerate solving vexing federal issues.
The conversation also highlights the importance of collaboration and community within the federal government in enhancing efficiency and service delivery.
During the interview, Mia Jordan reviewed Agentforce and gave guidance on deploying a process called Role, Knowledge, Action, and Guardrails.
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