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Creating a Better Customer Experience (Mike Nutter) - A Doubleheader Episode
Manage episode 433117097 series 3468079
Вміст надано Casey Cavell. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Casey Cavell або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Today, we are joined by Mike Nutter, President Fort Wayne TinCaps baseball team, 2022 minor league executive of the year that was named by Major league baseball, and a 32-year veteran of minor league baseball. We explore key principles that can transform your team into customer experience champions. We discussed the importance of attention to detail, problem-solving skills, and learning all aspects of the business. Join us on this exciting episode of the Dugout CEO!
TOPICS FROM THIS EPISODE:
- Enhancing the fan experience and increasing attendance
- Innovative strategies and initiatives implemented by Mike Nutter
- Leveraging technology, community partnerships, and marketing campaigns
- Building strong community connections
- Achievements and milestones during Mike Nutter's tenure
Connect with Mike Nutter: https://www.linkedin.com/in/mike-nutter-84758814/
Mentioned on the episode: Email from a lady who bump a curb and popped a tire. Shout to Dave L, two young concession workers, and two more workers that selflessly helped her.
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www.CaseyCavell.com
Follow Casey on LinkedIn: https://www.linkedin.com/in/caseycavell/
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