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DI 81: Prioritizing People Over Profit for Long-Term Success with Dr. Bruno Cignacco 🤑
Manage episode 428008899 series 3468773
Вміст надано Lisa Levy. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Lisa Levy або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Welcome to another insightful episode where we explore how to run a business with heart. Today I'm joined by renowned consultant Dr. Bruno Cignacco to discuss his book "The Art of Compassionate Business" and why prioritizing relationships is key to long-term success. Bruno shares lessons from decades of advising global companies on building cultures of trust and care.
Key Takeaways:
- The importance of measuring both quantitative and qualitative performance
- Building empathy and compassion especially benefited companies during the pandemic
- Trust is foundational to creating a loving workplace that boosts retention and innovation
- Generosity and serving real customer needs leads to loyalty, advocacy and growth
As Bruno emphasizes, when we give to our people and customers with care and respect, we tap into a spirit of reciprocity that nourishes all relationships. I hope these insights inspire you to bring more heart to your business!
How to Reach Bruno:
https://www.linkedin.com/in/dr-bruno-roque-cignacco-sfhea-0609317/
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