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55: Grocery eCommerce: Post-pandemic insights and strategy with Zac Wilson, Raley's Supermarkets
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Grocery eCommerce: Post-pandemic insights and strategy with Zac Wilson, Raley's Supermarkets
Mark and Sylvain are joined by Zac Wilson, Director of eCommerce at Raley's Supermarkets. Throughout the episode, they discuss: Geopolitical challenges, the Federal reserve raising the interest rates, the shift in how the pandemic has evolved how consumers experience and interact with grocery ecommerce, changing consumer expectations and demand in post-pandemic environment, how inflation has impacted basket sizes, and overall changes in customer grocery fulfillment preferences.
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