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5 Ways To Enhance The Client Experience
Manage episode 409057401 series 3556395
Вміст надано Jessica DeRose. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Jessica DeRose або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In this episode of the Digital Business Evolution Podcast, Jess is going over 5 ways to provide a better client experience, which in turn will give them better results and will help you get better testimonials and case studies. Everything starts with thinking about the end in mind for your clients. If you know where your clients want to go you can help them get there faster and more effectively.
It is your job to lead your clients through a safe journey, giving them small wins throughout and creating a roadmap so they are not going in blind and with fear. It's about the customer experience from the moment they come into your bubble and that expectations equal experience. So it is up to you to build and foster your relationship with your clients before, during and after your programs!
As always, cheers to your evolution!
Key Takeaways:
Learn how to clean up your onboarding process and not forget about your clients once they buy from you.
Learn how to make your clients feel supported once they are inside your container
Learn how to diversify your ways of teaching for different learners and create roadmaps for their journey.
Episode Resources
- Guides, templates, and downloads for our business all for FREE: https://www.jessglazer.com/freebies
Connect with Jess
Instagram: @iamjessicaderose
TikTok: @iamjessicaderose
YouTube: Jessica DeRose
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