EP 72: How Clear Processes Add Value, with Marie Mills, Clear Solutions, LLC

Defenders of Business Value

Marie Mills, Owner of Clear Solutions, LLC, is an experienced business process analyst, and she joined host Ed Mysogland to talk about the value of documenting processes for a business. Marie discussed the importance of clear and efficient processes regardless of the industry or size of business. They also covered how to get started, why two weeks isn't enough time to create documentation, who should do it, the return on the investment, the impact on the sale of the business, and much more.

Clear Solutions, LLC

Whether you’re ready to scale, preparing to sell, or simply tired of putting out fires, clarifying your processes is key to success.

Clear Solutions works with you and your team to capture the knowledge and expertise that is key to running your business well. They show you how to shift from running your business out of your head to running it from clear and user-friendly instructions and information, written at the right level of detail.

Marie's method takes a structured approach to ensure your documentation and processes support you as your business grows and shifts. Most documentation efforts fail because they don’t include the framework to effectively build, manage, and maintain the work. Clear content is key and the framework will keep it going.

The process: Clear Solutions uses any existing documentation as the foundation. They focus on your top priority processes. They provide templates that will make the documents easy to find, easy to use, and easy to build upon. They transform your detailed knowledge and vision of how you want your business to run into clear instructions for everyone on your team.

As you work together, you can take on as much or little of the work as you want. They track the work and keep it moving forward.

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Marie Mills, Owner, Clear Solutions, LLC

Marie Mills has over 15 years of experience helping organizations capture and clarify their processes to create a shared understanding and improve efficiencies.

She has a passion for understanding the nuts and bolts of business operations. Launching two small businesses prior to starting Clear Solutions provided her with first-hand experience running a business and all the challenges that go with it.

As a business process analyst, Marie learned how to ask the right questions to understand the work at a detailed level. She worked with employees in a variety of roles, in small, medium, and large businesses, across different industries. She developed a practical approach to capturing the process details, in plain language, that worked every time.

Clear Solutions helps business owners succeed by freeing up their time for what they do best - running their business.

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Ed Mysogland, Host of Defenders of Business Value Podcast

The Defenders of Business Value Podcast combines 30 years of exit planning, valuation, and exit execution working with business owners. Ed Mysogland has a mission and vision to help business owners understand the value of their business and what makes it salable. Most of the small business owner’s net worth is locked in the company; to unlock it, a business owner has to sell it. Unfortunately, the odds are against business owners that they won’t be able to sell their companies because they don’t know what creates a saleable asset.

Ed interviews battle-tested experts who help business owners prepare, build, preserve, and one-day transfer value with the sale of the business for maximum value.

Ed is the Managing Partner of Indiana Business Advisors. He guides the development of the organization, its knowledge strategy, and the IBA initiative, which is to continue to be Indiana’s premier business brokerage by bringing investment-banker-caliber of transactional advisory services to small and mid-sized businesses. Over the last 29 years, Ed has been appraising and providing pre-sale consulting services for small and medium-size privately-held businesses as part of the brokerage process. He has worked with entrepreneurs of every pedigree and offers a unique insight into consulting with them toward a successful outcome.

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