a visual summary of how to listen - the most comprehensive book on listening in the workplace based on research with over 28,000 people

Deep Listening - Impact beyond words - Oscar Trimboli

#Business #Howtolisten #Howtolistenbetter #Improvemylistening #Listening #MBA #Oscar Trimboli #Careers #Public Speaking #Self-Improvement #Podcasting Education

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Join us for the launch of Season 6 of Biscuits & Jam on Tuesday, March 4th, 2025 with The War and Treaty’s Michael and Tanya Trotter. Learn more about your ad choices. Visit podcastchoices.com/adchoices

рік тому 45:17

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To celebrate the first anniversary of how to listen: discover the hidden key to better communication, the most comprehensive and awarded book about listening in the workplace, we have created a visual summary of the book. Each of the eight chapters is distilled into an illustration from each key concept within that chapter. This video is an interview with Rebecca Lazenby, the illustrator of visual summary. We discuss the process of listening before, during and after the project of creating the visual summary. If you would like to watch - visit https://youtu.be/iKYMwnK8VNk?si=W_znu7YGNDirENFT

199 епізодів

Deep Listening - Impact beyond words - Oscar Trimboli

a visual summary of how to listen - the most comprehensive book on listening in the workplace based on research with over 28,000 people

Deep Listening - Impact beyond words - Oscar Trimboli

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MP4•Головна епізоду

199 епізодів

#Business #Howtolisten #Howtolistenbetter #Improvemylistening #Listening #MBA #Oscar Trimboli #Careers #Public Speaking #Self-Improvement #Podcasting Education

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Deep Listening - Impact beyond words - Oscar Trimboli

1
Listening Masterclass - how to listen to what emerges in between - Part III of III 49:10

10 weeks тому49:10

49:10

Claire Pedrick, Shaney Crawford and Oscar Trimboli explore the nuances and dynamics of workplace listening, including the importance of presence, flexibility, and curiosity. Key insights include: Listening is about creating shared meaning, not just exchanging information. Meaning only emerges in a collaborative space. Second languages and their musicality can provide insights into how we communicate and connect. Effective listening requires letting go of preconceptions and being willing to have your mind changed. Observing and sensing beyond just hearing is a critical aspect of workplace listening that is often overlooked. The process of noticing HOW people listen can be as enlightening as the content being discussed. A masterclass of the art and science of workplace listening, with valuable lessons for anyone seeking to improve their communication skills. Audio Format - S4 Episode 21: How to Listen with Oscar Trimboli Wednesday, May 01, 2024 - The Coaching Inn from 3D Coaching Video Format - S4 Episode 21: How to Listen with Oscar Trimboli Wednesday, May 01, 2024 - The Coaching Inn from 3D Coaching Podcast Episode 127: how to listen to what emerges in between - Part I of III Podcast Episode 128: how to listen to what emerges in between - Part II of III Podcast Episode 129: how to listen to what emerges in between - Part III of III S3 Episode 06: Listening - with Kathryn Mannix how to listen – fundamentals – workplace edition…

Deep Listening - Impact beyond words - Oscar Trimboli

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Listening Masterclass - how to listen to what emerges in between - Part II of III 53:47

11 weeks тому53:47

53:47

In the previous episode 127, Claire Pedrick and I discussed listening through many dimensions, including the role of pause and silence, the influence of the backstory and its impact on workplace change. Now we are at Part Two of Three, you're about to hear is the reflections from 16 different listeners who initially emailed Claire with their feedback and were open enough to agree to record their perspectives. Some were recorded on audio, and some were video. I invite you to notice what these 16 listeners heard that was similar and different to you. What I loved exploring was listening to the wide variety of adjectives and verbs. They used to describe their insights, how they explained what they saw, and their thoughtful reflections about HOW it was said and WHAT was said. Audio Format - S4 Episode 21: How to Listen with Oscar Trimboli Wednesday May 01, 2024 - The Coaching Inn from 3D Coaching Video Format - S4 Episode 21: How to Listen with Oscar Trimboli Wednesday May 01, 2024 - The Coaching Inn from 3D Coaching how to listen – fundamentals – workplace edition…

Deep Listening - Impact beyond words - Oscar Trimboli

1
Listening Masterclass - how to listen to what emerges in between - Part I of III 48:36

11 weeks тому48:36

48:36

What emerges in between? This episode is an 'experiment' between Claire Pedrick and Oscar Trimboli as a result of an introduction by Shaney Crawford from Japan. They explore the role of second languages, the value of silence, and the importance of understanding the past. What does a group listening audit sound and look like? The experiment will continue for the next few episodes as they see what emerges in between episodes. Audio Format - S4 Episode 21: How to Listen with Oscar Trimboli Wednesday May 01, 2024 - The Coaching Inn from 3D Coaching Video Format - S4 Episode 21: How to Listen with Oscar Trimboli Wednesday May 01, 2024 - The Coaching Inn from 3D Coaching how to listen – fundamentals – workplace edition…

Deep Listening - Impact beyond words - Oscar Trimboli

1
how to effectively listen when you debate at work 40:11

29 weeks тому40:11

40:11

This episode delves into the critical role of listening, particularly in the context of debates and the competitive advantage provided to participants. Sasan Kisravi explains the significance of preparation in debate, especially when preparing both sides of the argument. When preparing both sides of an argument, you can discover and anticipate the counterpoints that will help you discover multiple approaches to the same issue. The concept of "competitive listening" is emphasized, and it is important to understand an opponent's argument and analyze its impact on the judge and audience. Note-taking is a crucial tool for effective listening, but there is a difference between traditional note-taking and a more strategic approach. The latter involves creating a visual map of arguments, identifying key points, and tracking the flow of the discussion. This method allows listeners to maintain focus, identify unaddressed points, and ultimately gain a clearer understanding of the debate. The conversation also touches on the psychological aspects of listening, highlighting the importance of motivation and purpose. By understanding the nuances of effective listening, individuals can improve their communication skills, build stronger relationships, and achieve greater success at work. Listening is a competitive advantage: Effective Listening is crucial for success in debates and workplace communication. Preparation is key: Understanding both sides of an argument and anticipating counterpoints is essential for effective listening and responding. Note-taking is a strategic tool: Creating visual maps of arguments helps maintain focus, identify key points, and analyze the flow of the discussion. www.listening.com Where to start? Start here How to listen like a High Court Judge with Justice Michael Kirby Listen like World Memory Champion Dr Boris Konrad Brooklyn Debate League 01:38:00 - The complete Munk Debate - Mainstream Media featuring Douglas Murray, Matt Taibbi, Malcolm Gladwell, Michelle Goldberg November 30, 2022 00:47:36 The original Phuskin Industries Revisionist History Podcast Episode - Malcolm goes to debate school – complete audio episode April 13, 2023 00:10:10 Douglas Murray on Malcolm Gladwell: "I Still Don't Feel Pity"…

Deep Listening - Impact beyond words - Oscar Trimboli

1
the significant consequences when you can decode non-verbal cues 21:50

33 weeks тому21:50

21:50

The importance of listening at Level II, which is three-dimensional hear, see, and sense Noticing nonverbal cues and their congruence with their words is a vital skill toward becoming a deeper listener. While these cues can be informative, it's crucial to interpret them accurately and consider the context. During this episode we explore noticing the face, posture and breathing As we delve into the world of nonverbal cues, we are guided by Susan Constantine, Robin Dreeke, Michael Grinder and Andre Agassi. These four perspectives will create a deeper understanding by noticing, baseline and interpreting a range of non-verbals Finally, Agassi shares a secret about decoding Boris Becker's non-verbal signals which led to an eight-match winning streak in the 1990s. 066: Listening to body language with Susan Constantine 077: The secrets of listening like a spy with Robin Dreeke 085: Hidden Secrets of how to Listen for non-verbals with Michael Grinder…

Deep Listening - Impact beyond words - Oscar Trimboli

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What can you learn from over 33,519 workplace listeners? 32:16

37 weeks тому32:16

32:16

Insights from 33,519 people about what gets in their way of listening and practical tips about what will imrpove your listening. An update on the fourth generation www.listeningquiz.com including; aggregate listening profiles for more than 10 people cross-industry benchmarking administration features to track progress of completion volume discounts for organizations volume discounts for accredited consultants Where to start? Start here Podcast Episodes Categorized by the Five Levels of Listening Podcast Episodes Categorized By Korn Ferry Leadership Architect™ Competencies Podcast Episode 046: Listen to your audience like SXSW How to speak so my audience will listen Danish Dhamani How to effectively listen to someone who is suicidal Kevin Briggs Zoom fatigue and exhaustion - how it negatively impacts women more with Dr Anna Carolina Muller Queiroz One move ahead, how to listen like a chess grandmaster - Scott Sandland the hidden value in your contact center and how to listen at scale with Authenticx’s Amy Brown Learn how to listen with the patience of a neuroscientist Dr Alison J. Barker Supercommunicators How to Unlock the Secret Language of Connection…

Deep Listening - Impact beyond words - Oscar Trimboli

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the hidden clues when you listen well in low trust group meetings 16:34

1 year тому16:34

16:34

This episode of Deep Listening Impact Beyond Words explores the art of listening in diplomatic cross-cultural meetings, drawing insights from British Foreign Secretary James Cleverly's discussion with Cindy Yu on The Spectator's Chinese Whisper Podcast. Key takeaways: Focus on non-verbal cues: Ambassador Cleverly emphasizes that what people don't say, their body language, note-taking, and response delays are often more revealing than their spoken words. This applies not just to high-stakes diplomacy but also to everyday workplace meetings. Team listening: Effective listening involves individual attentiveness and collaboration within your team. The power of silence: Pay attention to pauses in the conversation. Their length, frequency, and placement can signal reflection, emphasis, cultural differences, or the weight of potential responses. Longitudinal listening: Notice subtle changes in language, body language, and overall tone over time during extended negotiations or repeated meetings. Actionable insights: Reflect on your listening habits: How much attention do you pay to non-verbal cues? Practice team listening: Discuss group observations and interpretations after meetings to gain a more comprehensive understanding. Refine your pause awareness: Observe how others use pauses and experiment with your own pausing to enhance meaning and impact. By applying these insights from diplomatic listening to your own workplace interactions, you can improve communication, build trust, and navigate complex situations more effectively. Additional Resources "Does China Care What Britain Thinks?" from The Spectator's Chinese Whisper Podcast hosted by Cindy Yu. "Ambassadors: Thinking About Diplomacy From Machiavelli To Modern Times" by Robert Cooper.…

Deep Listening - Impact beyond words - Oscar Trimboli

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adaptive workplace listening and why its different from active listening 39:01

1 year тому39:01

39:01

Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace. They introduce the SAID listening model, which stands for Support, Advance, Immerse, and Discern, each representing a specific listening style and goal. They emphasize that everyone has a unique listening style and good intentions but may not always meet the speaker's needs. Nicole, a content director, and executive speaker coach, highlights the necessity of adapting your listening style based on the speaker's requirements. Maegan, a senior director of communication services, shares her experiences in coaching executives and the challenges of listening and providing feedback tailored to executive leaders. They delve into their three-year journey of writing the book, emphasizing the need for detailed, actionable steps and memorable models for effective communication. They discuss the complexities of discernment in the workplace and offer insights into guiding others to listen effectively and seek the right type of listening in different situations. S A I D Support Advance Immerse Discern As a bonus, listen to Nicole, Maegan, and Oscar debrief on the process of listening during the recording of this discussion.…

Deep Listening - Impact beyond words - Oscar Trimboli

1
the hidden value in your contact center and how to listen at scale with Authenticx’s Amy Brown 38:45

1 year тому38:45

38:45

Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown emphasizes the need for organizations to listen to the authentic voice of the customer in order to drive positive healthcare outcomes. She also highlights the barriers to effectively utilizing conversational data and the ethical considerations of AI technology. Brown provides insights into how Authenticx's platform helps organizations unlock valuable insights and drive innovation through listening. She concludes by offering three key questions that organizations should ask when evaluating suppliers of systems for listening at scale. Amy Bown Authenticx Authenticx's Eddy Effect how to listen – the most comprehensive book about listening in the workplace – visual edition – print & digital version how to listen - visual edition - the back story…

Deep Listening - Impact beyond words - Oscar Trimboli

1
how to think and listen like the team at pixar animation Heidi Rosenfelder Jamie Woolf 23:45

1 year тому23:45

23:45

Oscar Trimboli interviews Jamie Woolf and Heidi Rosenfelder, former employees of Pixar Animation Studios and founders of CreativityPartners, discussing the importance of listening in building connections and fostering innovation. Woolf and Rosenfelder emphasize the need to slow down the questioning process and ask better, more meaningful questions. They highlight the role of playback, curiosity, and emotional awareness in effective listening. We've got three copies of the book, Creativity, Inc, a behind the scenes story about creativity by the founder at Pixar, Ed Catmull. https://www.amazon.com/Creativity-Inc-Overcoming-Unseen-Inspiration/dp/0812993012 Email podcast@oscartrimboli.com with the subject Pixar and your reflections on this discussion between Jamie, Heidi and myself. The conversation touches on creating a safe and inclusive environment for all voices to be heard, as well as the impact of power dynamics on listening. Learn about advanced listening techniques including The playback Slowing down the process The importance of plussing The role of the environment Power dynamics Inside Pixar…

Deep Listening - Impact beyond words - Oscar Trimboli

1
a visual summary of how to listen - the most comprehensive book on listening in the workplace based on research with over 28,000 people 45:17

1 year тому45:17

45:17

To celebrate the first anniversary of how to listen: discover the hidden key to better communication, the most comprehensive and awarded book about listening in the workplace , we have created a visual summary of the book. Each of the eight chapters is distilled into an illustration from each key concept within that chapter. This video is an interview with Rebecca Lazenby, the illustrator of visual summary. We discuss the process of listening before, during and after the project of creating the visual summary. If you would like to watch - visit https://youtu.be/iKYMwnK8VNk?si=W_znu7YGNDirENFT…

Deep Listening - Impact beyond words - Oscar Trimboli

1
the significant ramifications of your work environment on listening 34:06

1 year тому34:06

34:06

Dr. Krishna Naineni works as a general practitioner in England. He's a member of the Royal College of General Practitioners and is a faculty at Brighton and Sussex Medical School. He's passionate about listening education, research, and practice. He's delivered structured and evidence-based listening education programs in the UK and in India to hundreds of healthcare professionals with practical strategies and the knowledge needed to enhance the way they engage with their patients through their listening practice. He has co-founded Glocal Academy , which has been instrumental in delivering custom-made clinical communication skills training programs to healthcare professionals and organizations across India and the United Kingdom. The academy delivered its first ever clinical communication skills training program in 2015 to healthcare professionals in India. He enjoys a long distance running and he hates cooking, but he loves eating food. During this discussion, Dr. Naineni change my mind about the impact of the environment in which you listen , education and your mindset, particularly in healthcare, but equally in workplaces all around the world. While you're listening today, reflect on the question about what does your physical or virtual environment contribute or detract from the effectiveness of your listening? I'd love to hear your answers, and for the first five people who send an email to podcast@oscartrimboli.com with a subject line Environment with an answer to these questions: 1. How does this conversation increase your awareness about the impact of your environment? 2. How does this play out in face-to-face environments? 3. How does it play out in virtual environments, 4. and what change will you make as a result of listening to this conversation? We'll send you a paperback copy of the award-winning book, how to Listen: discover the hidden key to better communication, the most comprehensive book about listening in the workplace , and we'll send it in the post for you. What's the cost of not listening?…

Deep Listening - Impact beyond words - Oscar Trimboli

1
the power of effective listening in spontaneous conversations with Matt Abrahams 42:02

1 year тому42:02

42:02

Matt Abrahams is a leading expert in the field of communications. He's a lecturer in organizational behavior at Stanford University's Graduate School of Business. He teaches a very popular class in strategic communication and effective virtual presenting. He's so good, he's even won the school's alumni teaching award. Matt also co-teaches improvisational speaking in Stanford's Continuing Studies program. To relax and rejuvenate, Matt enjoys hiking with his wife, watching sport with his kids, hang out with his friends, and continually being humbled in the Karate Dojo. In Matt's new book, Think Faster, Talk Smarter , an important contribution to the field of communication in the workplace, he takes the time to unpack the role of listening in communication. He highlights this in one chapter, yet there's a thread throughout the entire book about the importance of listening to the audience. The book provides really tangible and actionable tips and techniques to help you as the speaker succeed for the majority of times speaking spontaneously. Matt provides science-based strategies for managing your anxiety, responding to the mood of the room, making content concise, relevant, compelling and memorable. He draws on his own stories, he draws on stories from his clients and his students. He offers ways to navigate Q&A sessions, successful job interviews, providing feedback, even making small talk and persuading others while handling those impromptu moments at work. I've read his book a few times and Matt's punchy 20-minute podcast Think Fast, Talk Smart, has been in my podcast feed since 2020. I strongly recommend Think Faster, Talk Smarter because Matt deals with the issues about communication in the workplace that I think are the crucial ones, not the planned presentation, the spontaneous speaking moments. I'm listening to you. If you'd like to be one of the first five people to receive a copy of Matt's book, Think Faster, Talk Smarter , send an email podcast at oscar trimboli dot com with the Subject, Smarter, and answer these three questions. What did you learn from Matt? What did you learn from our conversation? And what will you do differently as a result of listening to today's episode? Listen to how well Matt listens and spontaneously answers when I throw him a curveball question at the end of our discussion. Matt, what's the cost of not listening?…

Deep Listening - Impact beyond words - Oscar Trimboli

1
how to listen when you will never be able to fix it 47:45

2 years тому47:45

47:45

Kathryn Mannix has spent her medical career working with people who have incurable advanced illnesses. Starting in cancer care and changing career to become a pioneer of the new discipline of palliative medicine, she's worked with teams in hospices, hospitals, and in patients' own homes to deliver palliative care, optimizing quality of life even as death is approaching. Kathryn has worked with many thousands of dying people and has found their ability to deal with illness and death both fascinating and inspirational. She believes that a better public awareness about what happens as we die would reduce fear and enable people to discuss their hopes and plans with the people that matter to them. Her account of how people live while they're dying, in her book, With the End in Mind, was published to Universal acclaim and was shortlisted for the Wellcome Prize. Kathryn's next book, Listen: How to Find the Words for Tender Conversations, starts with a potent story about her early career encounter with Mrs. de Souza. I encourage you to listen to this discussion more than once. Kathryn's listening, it's well class and the way she explains listening is compelling. I have five copies of Kathryn's book to share. If you email podcast@Oscartrimboli.com with the subject "Tender" and your reflections of this conversation. You could reflect on the story of Mrs. de Souza. You might reflect on Dorothy and her listening, or how you think about dancing and listening, the difference between doing and being listening, the impact of listening via video versus face-to-face. This is such a rich and nuanced experience. Kathryn completely changed the way I think about listening.…

Deep Listening - Impact beyond words - Oscar Trimboli

1
The cost of NOT listening 7:45

2 years тому7:45