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Episode 46 - Tom Spencer (Aviva)
Manage episode 312666368 series 3240868
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A first for episode 46, our first-ever Customer Insight Leader podcast Live! This interview with Tom Spencer was recorded live in front of a studio audience at the Big Data London 2021 event at Olympia, London.
Tom is the Head of Customer Data Science at Aviva. In our conversation, we hear his career story, including fourteen years’ front-line experience at Dunnhumby (yes another podcast guest who has been through that training). Tom’s career highlights include establishing Dunnhumby Korea as analytics lead, heading up the Asia region’s analyst teams, and leading the South Korea business as Country Head.
We also explore the critical topic of culture & how to create a great place to work. Given Tom’s team at Aviva have won the ‘Best Place to Work in Data‘ at the DataIQ Awards in 2019 & 2020 he is well qualified to advise us on a winning formula. There is so much to enjoy in our conversation & I hope you find our first foray into taking the podcast on the road delivers some really useful insights.
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