FIRM Leadership- Strengthening Teams through Mindful Communication | Susan Nelson

CTRL+ALT+DELETE with Lisa Duerre™

Welcome to the latest episode of CTRL+ALT+DELETE with Lisa Duerre™ LIVE, where we tackle a critical issue affecting tech leaders everywhere: preventing burnout through mindful communication. In today’s fast-paced environment, where back-to-back meetings and constant digital distractions have become the norm, leaders must ask: how do we communicate effectively without losing ourselves in the process?

Lisa Duerre, along with her guest Susan Nelson, a Chief People Strategist & Integrative Leadership Coach, who brings a wealth of experience in guiding leaders to cultivate people-first cultures in start-ups and SMBs, dive deep into the power of FIRM leadership, focusing on the “M” – Mindfulness. Together, they explore how mindful communication can transform team dynamics, improve employee engagement, and strengthen leadership resilience.

The episode highlights the staggering statistic that 86% of employees and executives attribute workplace failures to poor communication (from a Fierce Conversations survey). With real-world examples, personal stories, and expert insights, Lisa and Susan discuss how leaders can foster stronger relationships with their teams by practicing active listening and creating intentional pauses. Whether it's taking a "mindfulness moment" before a big meeting or simply asking better questions, the episode provides practical tools for communicating with clarity and compassion, even under pressure.

Listeners will hear actionable strategies like using pattern interrupts, facilitating better team meetings with mindful grounding exercises, and the importance of creating space for others to be heard. You'll learn how to avoid reactivity and foster alignment in team goals—ultimately leading to a more productive, engaged, and resilient workforce.

Mentioned in this episode:

• Fierce Conversations and Quantum Workplace Survey: https://fierceinc.com/wp-content/uploads/2020/06/PR___2011_Workplace_Collaboration_Survey___Fierce_Inc__.pdf

• American Psychological Association: https://www.apa.org/

• McKinsey & Company: https://www.mckinsey.com/

Tune in to this must-listen episode to get inspired on how to lead with intention, avoid burnout, and ensure your team thrives in today's demanding tech industry!

This episode is brought to you by RLD Group

Let’s Connect:

RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠

RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupll⁠c

RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠

Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠

⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠