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How to Build Customer Success as the First CS Hire in a Startup
Manage episode 485146255 series 3598254
Вміст надано CS RevSpeak. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією CS RevSpeak або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In this episode, I’m pulling back the curtain on what it’s really like to build from scratch based on my own experience and the CS leaders I’ve coached.
We’ll walk through:
- What to prioritize in your first 90 days
- The three foundational pillars to focus on when you’re a team of one
- How to avoid burnout and build scrappy systems that actually scale
- How to prove the value of CS internally without fancy tools or dashboards
- When (and how) to make the case for your first hire
This episode is practical, honest, and full of real-world tactics that you can put into play immediately especially if you’re juggling onboarding, renewals, internal fire drills, and everything in between.
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- Visit Our Website: Explore more resources and insights. CS RevSpeak
Until next time, keep driving success and speaking the language of revenue!
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