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Digital vs. Physical Luxury Experience. Part 3.
Manage episode 375523887 series 2952211
Вміст надано Olivia Jane Steele. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Olivia Jane Steele або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Which is the difference between chat box and virtual appointment type experience? Shall companies have both? To be fully functioning they should work together in synchronicity, to create an outstanding experience for your customers. There are customers who come to your website and want to talk to someone and set up a virtual appointment with an in-store experience through live streaming. On the other side, there are customers that have a couple of questions and prefer a chat box conversation. Facilitating a luxurious experience on your website, offering help in every area is imperative to the success. When both virtual experience and chat box are available, the customer is able to select the avenue that they feel more comfortable having a conversation in.
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