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070 How to Build and Maintain Trust as a Leader
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BUILDING TRUST IN THE WORKPLACE: A LEADER'S GUIDE TO CREATING SAFE SPACES
Introduction:
Join hosts Dennis Collins and Leah Bumphrey as they explore the crucial elements of building workplace trust through a compelling real-world case study. In this episode, they examine why traditional approaches like "open door policies" often fall short and introduce practical tools for measuring and improving trust within organizations, including the invaluable TORI assessment.
Key Takeaways:
- Simply having an open door policy doesn't create trust - leaders must actively demonstrate they're safe to approach and will support their team
- The TORI assessment (Trust, Openness, Realization, Interdependence) provides a framework for evaluating and improving organizational trust
- Multiple strategies are needed when addressing trust issues, as direct confrontation isn't always possible or safe in certain power dynamics
- Documentation and proper escalation channels are crucial when addressing workplace trust issues
Timestamps:
00:00:00 - Introduction and discussion of discovery calls
00:04:15 - Case study: Trust breakdown in education setting
00:08:30 - TORI Assessment explanation and implementation
00:12:45 - Creating safe spaces at work
00:18:20 - Strategic approaches to building trust
00:22:30 - Closing thoughts and contact information
Connect with Our Hosts:
Dennis Collins
Leah Bumphrey
Featured Expert:
Producer Paul brings his expertise in organizational development and assessment tools to the conversation, sharing valuable insights about the TORI assessment and its practical applications in building workplace trust.
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