590: Streamlining Business with Addigy: A Strategic Shift

Command Control Power: Apple Tech Support & Business Talk

In this episode of Command Control Power, the hosts discuss leveraging Addigy to replicate some features of Watchman Monitoring, particularly focusing on business efficiency. Jerry initiates the topic by sharing his experience of transitioning from Watchman to Addigy due to development and costs. He highlights the useful features of Addigy, such as disk space alerts, and its Zendesk integration, while also acknowledging the development effort required to fully replace Watchman's reporting and alerting capabilities. The conversation includes a brief discussion on alternative tools like Malwarebytes. Additionally, the hosts reflect on client management challenges, specifically in dealing with tech support scams and rogue banking interactions. They close with a note on experimenting with social media marketing for new client acquisition.

00:00 Introduction and Episode Overview

00:05 Exploring Addigy and Watchman Monitoring

00:59 Jerry's Experience with Watchman Monitoring

02:15 Support Menu and Deployment

04:01 Evaluating Watchman Monitoring Features

04:29 Transitioning from Watchman to Addigy

04:50 Addigy Integration and Alternatives

11:59 PC Management Solutions

17:43 Reporting and Visualization Tools

30:31 Virtual Happy Hour Begins

30:42 Client's Printer Troubles

32:04 Remote Access Issues

32:56 Bank Troubles and Security Concerns

41:34 Keyboard and Mouse Mysteries

45:05 Marketing Experiment Results

49:28 Concluding Thoughts and Patreon Plug