Facilitating Seamless Patient Experiences and Joy in Healthcare Practice: A Case Study

CIO Talk Network Podcast

#Tech #MBA #Chief Information Officers #CIO Talk Network #Business Trends #Business #CIO Talk Network CTN

33:58

In this episode, we delve into the concept of being "qualified" in the workplace, examining who gets labeled as such, who doesn't, and the underlying reasons. We explore "competency checking"—the practice of scrutinizing individuals' abilities—and how it disproportionately affects underrepresented groups, often going unnoticed or unchallenged. Our discussion aims to redefine qualifications in a fair, equitable, and actionable manner. Our guest, Shari Dunn , is an accomplished journalist, former attorney, news anchor, CEO, university professor, and sought-after speaker. She has been recognized as Executive of the Year and a Woman of Influence, with her work appearing in Fortune Magazine, The Wall Street Journal, Ad Age, and more. Her new book, Qualified: How Competency Checking and Race Collide at Work , unpacks what it truly means to be deserving and capable—and why systemic barriers, not personal deficits, are often the real problem. Her insights challenge the narratives that hold so many of us back and offer practical solutions for building a more equitable future. Together, we can build workplaces and communities that don’t just reflect the world we live in, but the one we want to create. A world where being qualified is about recognizing the talent and potential that’s been overlooked for far too long. It’s not just about getting a seat at the table—it’s about building an entirely new table, one designed with space for all of us. Connect with Our Guest Shari Dunn Website& Book - Qualified: https://thesharidunn.com LI: https://www.linkedin.com/today/author/sharidunn TikTok: https://www.tiktok.com/@thesharidunn Related Podcast Episodes: How To Build Emotionally Mature Leaders with Dr. Christie Smith | 272 Holding It Together: Women As America's Safety Net with Jessica Calarco | 215 How To Defy Expectations with Dr. Sunita Sah | 271 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music…

2 роки тому 51:36

MP3•Головна епізоду

The NewYork-Presbyterian healthcare system is on a mission to maximize patient experience and outcomes, which requires creating an environment that facilitates seamless and connected experiences for patients and joy for its healthcare practitioners. From engaging with the local community to understand patients’ needs, providing tools to the practitioners, and leveraging modern technologies, including EHRs, secure messaging systems, and telemedicine for its patients, how is their Healthcare, Business, and IT leadership joining hands to deliver on the intended outcomes?

Guest 1: Leo Bodden, Group Vice President & Chief Digital and Technology Officer, NewYork-Presbyterian Hospital

Guest Bio: https://www.ciotalknetwork.com/contributor/leo-bodden/

Guest 2: Rick Evans, Senior Vice President and Chief Experience Officer , NewYork-Presbyterian Hospital

Guest Bio: https://www.ciotalknetwork.com/contributor/rick-evans/

More on this Episode: https://www.ciotalknetwork.com/facilitating-seamless-patient-experiences-and-joy-in-healthcare-practice-a-case-study/

More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/

More on Healthcare: https://www.ciotalknetwork.com/topics/healthcare/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

830 епізодів

Facilitating Seamless Patient Experiences and Joy in Healthcare Practice: A Case Study

CIO Talk Network Podcast

71 subscribers

published 2 роки тому

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MP3•Головна епізоду

Guest 1: Leo Bodden, Group Vice President & Chief Digital and Technology Officer, NewYork-Presbyterian Hospital

Guest Bio: https://www.ciotalknetwork.com/contributor/leo-bodden/

Guest 2: Rick Evans, Senior Vice President and Chief Experience Officer , NewYork-Presbyterian Hospital

Guest Bio: https://www.ciotalknetwork.com/contributor/rick-evans/

More on this Episode: https://www.ciotalknetwork.com/facilitating-seamless-patient-experiences-and-joy-in-healthcare-practice-a-case-study/

More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/

More on Healthcare: https://www.ciotalknetwork.com/topics/healthcare/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

830 епізодів

#Tech #MBA #Chief Information Officers #CIO Talk Network #Business Trends #Business #CIO Talk Network CTN

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