It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Вміст надано Brilliant. and Justin Daab. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Brilliant. and Justin Daab або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
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Episode 20: It Gets Real!
Manage episode 244616261 series 2099713
Вміст надано Brilliant. and Justin Daab. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Brilliant. and Justin Daab або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Justin is joined by Thaddeus Wong, Co-CEO of @Properties (atproperties.com). Justin and Thad talk about employee and customer experience as a competitive advantage, using conversation as a framework for crafting a digital experience, integrating downstream services into the sales transaction, the growth of iBuyer organizations, and the emerging use of blockchain, video and machine learning in the transaction experience. They also talk about the stark market realities surrounding the failed WeWork IPO and the future of the real estate industry. Finally, we announce the publication of Justin’s new book, “Innovate. Activate. Accelerate. A 30-day boot camp for your business brain.” Now available on Amazon. LINKS: Magnani.com, atproperties.com
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21 епізодів
Поширити
Manage episode 244616261 series 2099713
Вміст надано Brilliant. and Justin Daab. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Brilliant. and Justin Daab або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Justin is joined by Thaddeus Wong, Co-CEO of @Properties (atproperties.com). Justin and Thad talk about employee and customer experience as a competitive advantage, using conversation as a framework for crafting a digital experience, integrating downstream services into the sales transaction, the growth of iBuyer organizations, and the emerging use of blockchain, video and machine learning in the transaction experience. They also talk about the stark market realities surrounding the failed WeWork IPO and the future of the real estate industry. Finally, we announce the publication of Justin’s new book, “Innovate. Activate. Accelerate. A 30-day boot camp for your business brain.” Now available on Amazon. LINKS: Magnani.com, atproperties.com
…
continue reading
21 епізодів
Усі епізоди
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Схожі до Brilliant. A Podcast About Innovation, Design, and Experience
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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…
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continue reading
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…
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continue reading
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Переходьте в офлайн за допомогою програми Player FM !
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