Life Lessons from the Funeral Home: A Woman's Journey

Behind the Dreamers

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Ever wondered what it's like to be a woman in the funeral industry? Meet our guest for today, Randi Goldstein Casey, a Vice President and Funeral Director of a five-generation family-owned funeral home in Philadelphia. Her journey in this industry has been nothing short of remarkable. Born into a business that deals with the existential facet of life, Randi decided to continue the family legacy post her graduation. Today, she is among the 35% of women who are funeral directors, a testament to the shifting gender roles in this business.
As we navigate through the nuances of a funeral business, Randi brings to light the unique characteristics that distinguish her establishment. It's not just their 24/7 availability, involvement in numerous organizations, or even their sensitivity to interfaith marriages that sets them apart. It's the power of listening that truly makes a difference. For Randi, listening isn't just about lending an ear, it's a tool that aids in providing the bereaved families the comfort they seek during a challenging phase of their lives.
As we journey further, Randi divulges the newest challenges and adjustments the funeral industry has had to confront in light of COVID-19. The pandemic has necessitated a shift towards technology, the inclusion of platforms like Zoom, and electronic document signing services like DocuSign. Randi also opens up about her personal life as a single parent and the life lessons she has gleaned from a profession that is deeply intertwined with the circle of life. The conversation ends on a strong note with an emphasis on the importance of teamwork, empathy, and the power of simply being heard. Tune in for an enlightening conversation full of profound insights about life, death, and the business that bridges the two.

For a transcript of this episode, go to www.behindthedreamers.com.

Розділи

1. Life Lessons from the Funeral Home: A Woman's Journey (00:00:00)

2. Legacy and Longevity (00:01:08)

3. Listening in Bereavement Services (00:12:36)

4. Business Adaptation During COVID (00:16:01)

5. Teamwork & Empathy in Funeral Industry (00:23:53)