218 - Guest: Sophie Kleber, Human-AI Relationship Expert, part 1

Artificial Intelligence and You

This and all episodes at: https://aiandyou.net/ .

Virtually everything that’s difficult about getting computers to do work for us is in getting them to understand our question or request and in our understanding their answer. How we interact with them is the problem.

And that's where Sophie Kleber comes in. She is the UX – that’s User Experience – Director for the Future of Work at Google and an expert in ethical AI and future human-machine interaction. She deeply understands the emotional development of automated assistants, artificial intelligence, and physical spaces. Sophie develops technology that enables individuals to be their best selves. Before joining Google, Sophie held the Global Executive Creative Director role at Huge, collaborating with brands like IKEA and Thomson Reuters. She holds an MA in Communication Design and an MBA in Product Design, and is a Fulbright fellow.

We talk about the Uncanny Valley and how we relate to computers as though they were human or inhuman, and what if they looked like Bugs Bunny. We talk about the environments and situations where some people have intimate relationships with AIs, gender stereotyping in large language models, and where emotional interactions with computers help or hinder.

All this plus our usual look at today's AI headlines.

Transcript and URLs referenced at HumanCusp Blog.