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Lesson 6: Dealing with Difficult People
Manage episode 457110851 series 3615920
In Lesson 6 of A Course In Mindfulness, we dive into the challenges of managing difficult interactions in senior living environments. Whether it's with residents, family members, or fellow staff, navigating tough conversations and behaviors is a crucial skill for maintaining a positive and supportive atmosphere. You'll learn practical strategies, valuable tips and a 3-step 'Stop, Drop, Roll' strategy, that you can implement immediately, to help you manage difficult people with confidence, ensuring a peaceful and caring environment for both staff and residents.
36 епізодів
Manage episode 457110851 series 3615920
In Lesson 6 of A Course In Mindfulness, we dive into the challenges of managing difficult interactions in senior living environments. Whether it's with residents, family members, or fellow staff, navigating tough conversations and behaviors is a crucial skill for maintaining a positive and supportive atmosphere. You'll learn practical strategies, valuable tips and a 3-step 'Stop, Drop, Roll' strategy, that you can implement immediately, to help you manage difficult people with confidence, ensuring a peaceful and caring environment for both staff and residents.
36 епізодів
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