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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX


Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Europe At War: A WW2 Podcast
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Вміст надано David Sumner. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією David Sumner або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
A weekly podcast exploring the lesser-known battles and stories of the Second World War, with a particular focus on the Eastern Front. Now: The Battle of Berlin. Next: The Battle of Leipzig. A weekly podcast exploring the lesser-known battles and stories of the Second World War, with a particular focus on the Eastern Front. Now: The Battle of Berlin. Next: The Battle of Leipzig. If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com or visit https://davidsumnerhistory.com/ You can also support me on Patreon via https://patreon.com/europeatwar
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37 епізодів
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Вміст надано David Sumner. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією David Sumner або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
A weekly podcast exploring the lesser-known battles and stories of the Second World War, with a particular focus on the Eastern Front. Now: The Battle of Berlin. Next: The Battle of Leipzig. A weekly podcast exploring the lesser-known battles and stories of the Second World War, with a particular focus on the Eastern Front. Now: The Battle of Berlin. Next: The Battle of Leipzig. If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com or visit https://davidsumnerhistory.com/ You can also support me on Patreon via https://patreon.com/europeatwar
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37 епізодів
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×With the Berlin garrison forces unable to stop the Soviet advance, the Red Army stands poised to launch a three-pronged assault on the Zitadelle district. The rivalry between Marshal Zhukov and Marshal Konev is also brought to a head when Moscow issues a new demarcation line between the 1st Belorussian and 1st Ukrainian Fronts in Berlin. Meanwhile, Hitler is treated to a new round of betrayal, when news reaches the bunker regarding Himmler’s negotiations with the West… Map: Here is a map giving an overview of the important locations featured in the series. Map : Here is a map of the Soviet assault on the Reichstag. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com You can also support me on Patreon via https://patreon.com/europeatwar…
Rumours circulate amongst the Berlin garrison forces regarding the possibility of General Wenck’s 12th Army coming to save the city. In the meantime, the Soviets creep ever closer to the centre of Berlin. Plus, in this week’s episode, we take a closer look at how the women of Berlin suffered during the battle. Map: Here is a map giving an overview of the important locations featured in the series. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com…
Join the ranks of the Europe At War supporters by visiting patreon.com/europeatwar . If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com
In a desperate attempt to resupply the beleaguered Berlin garrison, an airstrip is constructed in the Tiergarten park. However the airstrip fails to live up to expectations… Meanwhile, the Red Army drives deeper into Moabit and Neukölln, whilst also launching a renewed assault on the Tempelhof airport. Map: Here is a map giving an overview of the important locations featured in the series. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com…
Fighting rages throughout the city as the Berlin garrison struggles to counter the combined forces of two Red Army Fronts. The Soviets then lay siege to Tempelhof Airport… Map: Here is a map giving an overview of the important locations featured in the series. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com…
The Berlin garrison is bolstered by the deployment of the 56th Panzer Corps around the city, whilst more badly-needed reinforcements arrive in the city in the form of French SS volunteers. In the meantime, Marshal Konev launches his assault on the Teltow canal in the south of Berlin, plus units from Konev and Zhukov’s fronts link-up in the south-east of the capital… Map: Here is a map giving an overview of the important locations featured in the series. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com…
With the Berlin garrison unable to halt the Soviet advance, a new pie-in-the-sky counterattack plan to save Berlin is formulated involving General Wenck’s 12th Army. Meanwhile, General Weidling is “promoted” to Commander of the Berlin Defence Area… Map: Here is a map giving an overview of the important locations featured in the series. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com…
Marshal Zhukov sends some of his forces on a flanking manoeuvre to the north of Berlin in order to encircle the capital, unaware that Marshal Konev’s 1st Ukrainian Front is rapidly approaching Berlin from the south. Meanwhile, the Führerbunker eagerly awaits news of “Army Detachment Steiner’s” counterattack. Plus, General Weidling’s 56th Panzer Corps is pushed by the Red Army’s advance into the south-east of Berlin… Map: Here is a map giving an overview of the important locations featured in the series. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com…
The battle of Berlin begins in earnest when 1st Belorussian Front forces advance into the northern and eastern outskirts of the capital. In a desperate ploy to save Berlin, Hitler comes up with a preposterous counterattack plan involving Steiner’s forces to the north of the city. Map: Here is a map giving an overview of the important locations featured in the series. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com…
The Führer’s birthday celebrations are interrupted by a huge Allied bombing raid on the capital. Plus, Marshal Zhukov’s 1st Belorussian Front launches their first artillery barrages on Berlin from their positions just outside the city. Map: Here is a map giving an overview of the important locations featured in the series. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com…
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Europe At War: A WW2 Podcast

1 BONUS Episode: A chat with Peter Graham from Berlin Battle Damage 1:00:03
1:00:03
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Peter Graham was born in Belfast, Northern Ireland, and he is an independent historian and researcher specialising in the history of Berlin during WW2. In 2018 Peter founded the popular Facebook page " Berlin Battle Damage " which currently has over 15,000 followers and focuses on the tangible remains of WW2 to be found in Berlin today. In 2023 Peter launched a series of specialised walking tours which deal with different aspects of Berlin during WW2 and the Soviet assault on the city in April 1945. Peter is based in Ireland and Berlin. You can find Peter on Bluesky and Twitter . You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com Support me on Patreon: https://patreon.com/europeatwar…
An in-depth look at Berlin in 1945, with a focus on how the city prepared itself physically and mentally for the impending Soviet assault. Plus, an outline of the Berlin defence strategy, the Berlin garrison forces, and the attacking Soviet forces. Map: Here is an overview of the German and Soviet forces on the eve of the assault on Berlin, including the various major offensives which are launched as part of ‘Operation Berlin’. Map: Here is a map giving an overview of the important locations featured in the series. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com…
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Europe At War: A WW2 Podcast

1 BONUS Episode: A Talk With Matthew Menneke From On The Front Tours 1:00:22
1:00:22
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Matthew Menneke is a military historian and former serviceman in the Australian Army. Matthew is also the founder of On The Front Tours , which is a tour guide company specialising solely in Second World War tours in and around Berlin. One of the tours Matthew runs is a tour of the Halbe Pocket, so naturally I was curious to hear his views on the battle, and to hear why he thinks the Halbe Pocket story has been so overlooked within the historiography of the Second World War - especially in the English-speaking world. You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com Support me on Patreon: https://patreon.com/europeatwar…
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Europe At War: A WW2 Podcast

Scott Bury, producer and host of the Beyond Barbarossa podcast, joins me for a chat about the peculiarities, vastness and horrors of the Eastern Front of the Second World War. If you want to learn about the history of the Eastern Front from start to finish then I highly recommend you check out the excellent Beyond Barbarossa podcast. You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com Support me on Patreon: https://patreon.com/europeatwar…
The fighting has ended, but who won? Plus, a look at how the legacy of the battle is still hotly-contested to this day. Map: Here is a map giving an overview of the important towns, cities, and locations featured in the series. Support me on Patreon: https://patreon.com/europeatwar If you have any comments or questions about the show, please get in touch via davidsumner.podcast@gmail.com You can also follow me on instagram at davidsumnerhistory or visit my site davidsumnerhistory.com Sources used for the series: Eberhard Berndt, Bautzen im April 1945, PDS, 1990. Eberhard Berndt, Die Kämpfe um Weißenberg und Bautzen im April 1945, Dörfler Verlag GmbH, 2012. Eberhard Berndt, Auf ein letztes Wort, Helios, 2020. Stefan Maximillian Brenner, Ein bedeutungsloser Sieg Die Kämpfe um Bautzen und Weißenberg, Militär Geschichte Magazin, 2024. Eduardo Gil Martinez, Bautzen 1945: The Last Victory of the Third Reich, Luca Cristini Editore (Soldiershop), 2021. Cover photo: picture alliance/ZB/Deutsche Fotothek…
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