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Gartner ThinkCast
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Manage series 2076989
Вміст надано Gartner. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Gartner або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/en/podcasts/thinkcast
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269 епізодів
Відзначити всі (не)відтворені ...
Manage series 2076989
Вміст надано Gartner. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Gartner або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/en/podcasts/thinkcast
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269 епізодів
Усі епізоди
×In this episode of Gartner ThinkCast, we dive back into one of the most urgent questions facing enterprise leaders in 2025: How can organizations turn GenAI initiatives into measurable business value? Recorded from a recent Gartner webinar, Gartner Senior Director Analyst Nate Suda walks through how productivity does not automatically equal value, and the often-misunderstood link between the two. From productivity leakage and task-level blindspots to bottlenecks, prioritization strategies and use case misfires, Suda delivers a clear framework for where to focus — and who to focus on — to get the most out of GenAI. Tune in to discover: Why productivity does not equal value What productivity leakage looks like and how to stop it How to match GenAI use cases to employee experience Four ways to define productivity beyond just speed or time saved Dig Deeper: Buy tickets to Gartner IT Symposium/Xpo Register to watch Beyond Productivity: How CIOs Can Cut Costs with Generative AI Read For AI Value, Focus on Your Use Cases The Conversation Rundown: 01:30 What Do We Really Mean by Productivity? 03:08 Understanding Productivity Leakage 06:01 Productivity Does Not Equal Value 08:55 Four Dimensions of Productivity 13:30 Why GenAI Gains Vary Across Workers 15:31 The GenAI Productivity Matrix 18:30 Wrap-Up and Further Resources…
In this episode of Gartner ThinkCast, we explore the challenges and opportunities around creating value with AI — especially as generative AI enters the Trough of Disillusionment. As part of our Top of Mind video series, Gartner Global Chief of Research Chris Howard is joined by Distinguished VP Analyst Rita Sallam to discuss how leaders should align investments with business priorities, manage productivity and balance risk with ambition in today’s AI environment. Dig Deeper Buy Tickets: Gartner IT Symposium/Xpo Download: Map Your AI Use Cases Watch Now: Top of Mind Video Series…
In this episode of Gartner ThinkCast, we return to the AI races with a mid-year reminder on how to keep setting your own pace. Where does your organization stand halfway through the year? And what do you need to keep pursuing? Just as we started the year laying out the AI races, we’ll once again hear from Gartner Distinguished VP Analysts Mary Mesaglio and Hung LeHong from their Gartner IT Symposium/Xpo Opening Keynote. They’ll expand on the AI tech sandwich framework, the 3 AI outcomes that matter, what happens when tools become our teammates and how to focus on your own AI race — whether it's AI-steady, or AI-accelerated. Tune in to discover: How to align your AI governance strategy with your current AI pace What makes a tech sandwich a smarter alternative to a tech stack Why TRiSM technologies are essential to mitigate risk in real time How to anticipate and manage AI tools becoming our teammates What agentic AI and guardian agents mean for the future of work Dig deeper: Register to attend Gartner IT Symposium/Xpo Watch the Opening Keynote: Pacing Yourself in the AI Races Learn more about the 3 Types of AI Tech Stacks…
In this episode of Gartner ThinkCast, we discuss the key trends shaping the future of work in 2025 and beyond. Gartner Senior Director Analyst Emily Rose McRae joins host Alexis Wierenga to examine how organizations are rethinking talent strategies, integrating AI into daily workflows and redefining the employee experience. Tune in to discover: Why AI investments may be falling short — and how to unlock greater value What the growing expertise gap means for entry-level and retiring talent How performance management is evolving as employees lean into AI feedback Why loneliness has evolved from a personal issue to a business risk Next steps leaders should take this quarter to future-proof their teams Dig deeper: Read all 9 Future of Work Trends for 2025 Register to attend Gartner HR Symposium/Xpo Watch the Opening Keynote: Making Work Better…
Disruption doesn’t always arrive with a bang. Oftentimes, it’s the ripple effects that redefine industries. In this episode of Gartner ThinkCast, Distinguished VP Analyst Daryl Plummer joins host Karen Stokes Lockhart to explore how leaders can better recognize, prioritize and respond to disruption. From the rapid rise of generative AI to shifts in energy infrastructure and the emergence of guardian agents, Plummer shares key insights on how to decode the difference between hype and meaningful transformation. Tune in to discover: Why recognizing the secondary effects of disruption is key to long-term strategy How leaders can use self-disruption to overcome organizational inertia How to apply the framework of “Recognize, Prioritize, Respond” Dig deeper: Attend the Gartner IT Symposium/Xpo 2025 conference Watch the full 7 Disruptions Through 2029 You Might Not See Coming Explore Gartner Top 10 Strategic Technology Trends for 2025…
In this episode of Gartner ThinkCast, we explore how generative AI is moving from experimentation to everyday value — and what IT leaders must do to drive meaningful transformation at scale. Recorded live from Gartner IT Infrastructure, Operations & Cloud Strategies Conference, Gartner Director Analyst Autumn Stanish lays out a vision for the next year: one where generative AI enhances productivity, infrastructure is AI-ready and the digital employee experience (DEX) becomes a strategic priority. Tune in to discover: Why focusing on everyday generative AI use cases can unlock immediate value How to design AI-human workflows that drive productivity and build trust What top-performing organizations are doing to advance DEX maturity How to align your IT strategy with evolving CIO expectations Dig Deeper Read the 3 key trends for I&O leaders Register to attend Gartner IT Infrastructure, Operations & Cloud Strategies Conference Watch more from the Opening Keynote…
In this episode of Gartner ThinkCast, we explore how to build enterprise resilience amid economic headwinds, technological disruption and geopolitical uncertainty. Gartner Chief of Research Chris Howard returns with actionable insights from our Top of Mind video series. Drawing parallels between aviation and organizational strategy, he outlines how resilient enterprises forecast better, model smarter and architect for adaptability. Discover why AI is more than just a productivity tool and how leaders can use it to unlock transformational growth. Tune in to discover: Why architecture and simulation are essential for surviving disruptive forces How AI enables better decisions under pressure When complexity becomes an input to intelligence What “pilot purgatory” is and how to break free Why antifragile supply chains and talent strategies matter more than ever Dig Deeper: Download the 10 rules for rapid IT cost cuts Register to attend Gartner IT Symposium/Xpo™ Clients, read more on AI value beyond productivity Watch more Gartner Top of Mind episodes…
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Gartner ThinkCast


In this episode of Gartner ThinkCast, we explore what customer experience looks like in 2025 — a world where your most valuable customers might not even be human. Gartner Distinguished VP Analyst Don Scheibenreif joins host Alexis Wierenga to unpack how CEO perceptions, AI agents and machine customers are reshaping CX strategy. Drawing from Gartner’s latest CEO research, Don shares critical insights on the shift in customer expectations, the rapid emergence of autonomous buyers and the emotional impact of AI adoption. Whether you’re designing for humans, machines or both, this episode offers a roadmap for getting customer experience right in an AI-first future. Tune in to discover: • Why CEOs may not know their customers as well as they think • What machine customers are and why they matter now • The key blind spots in AI-driven CX strategies • How to balance automation and humanity to create trust Dig Deeper Attend the Conference: Gartner IT Symposium/Xpo™ https://gtnr.it/3UpD6Ei Register for the Webinar: Explore the Impact of AI on Customer Experience in Your Organization https://gtnr.it/4myNki0 Watch for More Insights: When Machines Become Customers https://gtnr.it/4mwGCsL…
In this episode of Gartner ThinkCast, we dive into what strong leadership really looks like when the path ahead is unclear. From economic disruption to AI-fueled transformation, uncertainty is becoming a defining feature of the business landscape. Gartner expert Mary Mesaglio returns with quick insights from her Top of Mind series to offer a timely playbook. Drawing from conversations with CEOs, CIOs and senior leadership around the globe, Mary shares three practical strategies for leading through volatility, ambiguity and change. Learn why clear communication, hyper-focused priorities and transparent guiding principles are the essential tools every executive and new leader needs today. Tune in to discover: • Why corporate-speak fails in times of change and what to say instead • The 10x10x10 rule for reinforcing priorities with your team • How guiding principles offer stability and direction Dig Deeper Read and Download Now: Disruptive Technologies You’re Probably Unprepared For Register to Attend: CIO Conferences and Events 2025 Watch More: Gartner Top of Mind…
In this episode of Gartner ThinkCast, we dive into the transformative impact of technology disruptors set to reshape business landscapes in 2025 and beyond. Straight from his recent webinar on the “12 Emerging Technologies That Will Redefine the Future of Business,” Gartner Distinguished VP Analyst Bill Ray explores a few of the most important of these disruptive technologies, and how leaders should begin to respond to both mitigate risk and roadmap for competitive advantage. Tune in to understand: • The shift towards specialized language models • The integration of generative AI in enterprise interactions • The evolution of cybersecurity strategies • Why polyfunctional robots are outpacing humanoid designs • The growing threat of disinformation and its implications for InfoSec strategies • How energy constraints might affect data center expansions Dig Deeper Watch the Full Webinar Now: 12 Emerging Technologies That Will Redefine the Future of Business Register and Attend: CIO Conferences and Events 2025 Watch Full Video Episodes: Gartner ThinkCast on YouTube…
In this episode of Gartner ThinkCast, we check in on one of the most unique and personal pieces of Gartner research: the annual CIO resolutions. Nearly midway through the year, are tech leaders still aligned with the ambitions they set in January? In a quick sampling pulled from our Top of Mind video insights, Gartner Distinguished VP Analyst Mary Mesaglio provides a timely update on how CIOs can stay grounded amid the whirlwind of 2025 priorities. From turning regret into growth and negotiating AI-infused vendor contracts, to defining personal AI ethics and staying close to emerging technologies, this episode is a powerful reminder of what good looks like — for your people, your business and yourself. Dig Deeper Read and Download Now: Resolutions for CIOs: What Good Looks Like in 2025 https://gtnr.it/4iLxIEL Register and Attend: CIO Conferences and Events 2025 https://gtnr.it/3UpD6Ei Be AI-Ready: What IT Leaders Need to Know and Do https://gtnr.it/4k2GLlE…
In this episode of Gartner ThinkCast, we tackle one of the most pressing questions facing executive leaders today: How should organizations approach AI deployment? Gartner Distinguished VP Analyst Whit Andrews joins host Karen Stokes Lockhart to help answer whether leaders should build, buy or blend when approaching their AI integration, while further exploring Gartner’s “AI technology sandwich” framework. Tune in to hear Whit and Karen discuss the multiple layers of enterprise AI, including embedded AI, bring-your-own AI and the critical governance decisions that support a responsible, scalable foundation for IT and tech leaders navigating a complex AI landscape. Dig Deeper Read and Download Now: Build, Buy or Blend? Deploying AI in Your Organization https://gtnr.it/4lS07M4…
In this episode of Gartner ThinkCast, we dive into the concept of counterfeit reality, where AI-generated content blurs the line between what’s real and what isn’t. Gartner Distinguished VP Analyst Daryl Plummer, who is not only an expert in the field but also coined the term “counterfeit reality,” explores the risks and opportunities that deepfakes, synthetic data and AI avatars will present in the coming years. From the potential for increased creativity and innovation to the pitfalls of reduced confidence in brand integrity, Daryl offers practical insights for executive leaders to navigate this quickly evolving landscape. This episode originally aired October 2024 Dig Deeper Read Now: Protect Your Organization From Disinformation Campaigns https://gtnr.it/3UcowA7 Watch Now: 7 Disruptions Through 2029 You Might Not See Coming https://gtnr.it/44yD9U2…
In this episode of Gartner ThinkCast, we dive into what it means for organizations as machine tools become our teammates. As the final part of our three-part Top of Mind series on the AI outcomes that matter, Distinguished VP Analyst Mary Mesaglio explores the evolving human-machine relationship, and why behavioral outcomes should be treated with the same attention and rigor as both business and technology outcomes. Tune in to learn how leaders and organizations can navigate the complexities of AI outcomes to succeed over the following year and beyond Dig Deeper Learn More: How AI Will Impact Your Workforce https://gtnr.it/4jsVTIN Watch Now: Gartner Top of Mind https://gtnr.it/4iCiAKT…
In this episode of Gartner ThinkCast, we explore the transformative AI technology outcomes that every executive leader needs to know for 2025. Tune in to hear Distinguished VP Analyst Mary Mesaglio break down what organizations need to understand to navigate a world of AI excess: from AI and data coming from everywhere to a new type of tech stack, the tech sandwich. Dig Deeper Learn more: 3 Ways CIOs Can Achieve Strong AI Outcomes https://gtnr.it/42cVJzP Watch now: Gartner Top of Mind https://gtnr.it/4iCiAKT…
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