Listening In (With Permission): Conversations About Today's Pressing Health Care Topics podcast

#Fitness #Health Care #Listening In With Permission #Catalyst For Payment Reform

24:10

Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Listen in as Catalyst for Payment Reform dials up health care leaders to discuss some of the biggest questions we face today.

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Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

updated 10 днів тому

Поширити

Головна серій•Feed

Listen in as Catalyst for Payment Reform dials up health care leaders to discuss some of the biggest questions we face today.

141 епізодів

#Fitness #Health Care #Listening In With Permission #Catalyst For Payment Reform

All episodes

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

1
Episode 143: Kristof Stremikis on Medicaid’s Future—and Why Employers Should Care 22:47

10 днів тому22:47

22:47

In this episode of Listening In (With Permission), Andréa connects with Kristof Stremikis, Director, Market Analysis and Insights at the California Healthcare Foundation, for a candid exploration of Medicaid’s evolving landscape and its surprising relevance to the employer-sponsored insurance market.…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 142: Beyond Pie Charts: Mike Hanlon on Real-Time Data, Carve Outs, and Employer Power 20:52

17 днів тому20:52

20:52

Episode 142: Beyond Pie Charts: Mike Hanlon on Real-Time Data, Carve Outs, and Employer Power by Catalyst for Payment Reform

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 141: Don’t Mess with Texas Employers: Chris Skisak on State Policy for Affordable Healthcare 26:19

5 weeks тому26:19

26:19

In this episode of Listening In (With Permission), Ryan Olmstead sits down with Mike Hanlon, founder and CEO of Abbet, to unpack some of the boldest ideas in health benefits management—and why they might not be so radical after all. Hanlon, whose company builds automation tools for large employer plan sponsors, offers a candid look at why traditional approaches to benefits data and cost management have failed to move the needle, and what it will take to finally deliver better outcomes at lower costs. From real-time data to market-based carve-outs, Hanlon shares practical insights and hard-won lessons for employers ready to challenge the status quo.…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 140: Shawn Gremminger on the Hidden Costs of the 340B Drug Pricing Program 28:33

7 weeks тому28:33

28:33

In this episode of Listening In (With Permission), Shawn Gremminger, President and CEO of the National Alliance of Healthcare Purchaser Coalitions, joins Andréa Caballero of Catalyst for Payment Reform to dive into a pressing but often overlooked issue: the impact of the 340B Drug Pricing Program on pharmacy costs for employers and healthcare purchasers. The 340B program, originally intended to support safety-net hospitals and community health centers, has expanded drastically over the years. Today, it's the second-largest drug purchasing program in the U.S., with an explosive $65 billion price tag. But what does this mean for employers and employees in the commercial market?…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 139: Navigating PBM State Policy Changes in Tennessee with Kendra Gipson 20:43

10 weeks тому20:43

20:43

In this episode of LIWP's Healthcare Highway, Ryan Olmstead of Catalyst for Payment Reform speaks with Kendra Gipson, Director, Vendor Services & Contracts at State of Tennessee. Kendra oversees health plans for over 300,000 employees, and in this engaging conversation, she delves into the impact of recent pharmacy and PBM (Pharmacy Benefit Manager) bills being considered at the Tennessee State House. Kendra provides an insightful overview of two pivotal bills making their way through the legislature: one involving the use of 340B drug pricing programs and another focusing on alternative funding plans for prescription drugs. These legislative changes could significantly affect the state’s ability to manage healthcare costs and offer meaningful savings to both the state and its members. She also highlights the financial ramifications of recent laws impacting low-volume pharmacies and member cost-sharing accumulators.…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 138: No Extra Care, Just Extra Costs: Facility Fees with Patricia Kelmar. 15:47

12 weeks тому15:47

15:47

Patricia Kelmar, Senior Healthcare Campaigns Director for USPIRG, sits down with Andrea Caballero from Catalyst for Payment Reform to discuss one of the most pressing issues in healthcare affordability: facility fees. These hidden charges are adding significant costs to medical bills, even for routine visits and telehealth appointments. With her extensive background in patient safety and healthcare advocacy, Patricia shares her insights on how these fees are becoming more widespread and the policy efforts underway to combat them.…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 138: Hospital Consolidation Across Geographic Markets with Katie Gudiksen and Brent Fulton 38:54

14 weeks тому38:54

38:54

Episode 138: Hospital Consolidation Across Geographic Markets with Katie Gudiksen and Brent Fulton by Catalyst for Payment Reform

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 137: Employer and Union Health Policy Advocacy with Misha Sharp 18:36

15 weeks тому18:36

18:36

In this inaugural episode of the Healthcare Highway, CPR's limited podcast series, Ryan Olmstead sits down with Misha Sharp, the Assistant Director of Policy at the 32BJ Health Fund, to explore the Fund's innovative approaches to tackling health care costs. In the episode Misha delves into the Fund’s active role in shaping health care policy, including its involvement in New York’s Fair Pricing Act and efforts to promote price transparency in hospital services. She also highlights 32BJ’s innovative purchasing strategies, such as contract-aligned vendor procurement and expanding direct contracting for specialized medical services like joint replacement surgeries.…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 136: The State of Healthcare feat. Karen van Caulil, Bret Jackson, and Chris Syverson 33:19

38 weeks тому33:19

33:19

In the latest episode of Listening In (With Permission), we dive deep into the challenges and potential solutions around high healthcare costs that employers face in states like Florida, Michigan, and Nevada. This conversation brings together Karen van Caulil, Bret Jackson, and Chris Syverson to discuss findings from CPR's recent research, reflecting on state-specific struggles and opportunities for policy intervention. They explore the implications of soaring insurance premiums—like the 16.9% increase facing nonprofits in Michigan—and the burden of surprise facility fees that can cost consumers and employers alike. This episode offers a thoughtful and urgent look at the healthcare crisis, with a focus on how businesses and policymakers can collaborate to create more sustainable solutions. Tune in to hear what’s working, what’s not, and how we can pave a path forward in the ongoing battle against rising healthcare prices.…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 135: Glen Tullman on Wayfinding with AI 22:30

1 year тому22:30

22:30

On this episode Ryan calls Glen Tullman, CEO of Transcarent, to discuss the untapped power of generative AI in revolutionizing healthcare accessibility and affordability. Glen describes the concept of "wayfinding", which integrates benefits navigation, clinical guidance, and care delivery into a seamless user experience using generative AI as the conductor. This new take on traditional "navigation" models could be poised to significantly disrupt the norm, consolidating fragmented services into a unified platform accessible via mobile devices. Listen In (With Permission) Now!…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 134: Paul Grady on the Power of Purchaser Activation 22:33

1 year тому22:33

22:33

In this episode, Ryan Olmsted from Catalyst for Payment Reform (CPR) sits down with Paul Grady, Principal at Alera Group to discuss the critical role of purchaser activation in mitigating rising costs in healthcare and improving value. Paul and Ryan also delve into the importance of purchasers' involvement in policy-making and how their participation in committees like the Connecticut Cost Growth Benchmark Advisory Board is essential for addressing healthcare cost increases. Paul shares real-life examples of how being actively involved in policy and marketplace initiatives can positively influence one's career.…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 133: Tackling the Healthcare Access Crisis with Ashok Subramanian 17:32

1 year тому17:32

17:32

Tune into our latest episode of Listening In (With Permission) as Ashok Subramanian, CEO and founder of Centivo, and Ryan Olmstead dive deep into the critical issues of healthcare affordability and access. Discover groundbreaking insights from Centivo's recent guide, "Breaking Down and Breaking Through the Healthcare Affordability and Access Crisis," which highlights the alarming statistic that 43% of working Americans earning under $50,000 regularly skip necessary care due to cost. Ashok and Ryan explore the human side of these challenges, emphasizing the urgency for disruptive strategies in healthcare reform. Learn about innovative solutions and practical steps employers can take to improve healthcare access and affordability for their employees. Don't miss this engaging discussion on how to achieve radical affordability and ensure a healthier future for all. Listen In (With Permission) now to stay informed and inspired!…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 132: Chris Chan on Empowering Employers with Claims Data 20:46

1 year тому20:46

20:46

Ryan calls Chris Chan, Chief Value Officer of finHealth, to discuss the pitfalls many self-insured employers face related to their claims review as they try to meet their fiduciary responsibilities. "We're seeing increased scrutiny and requests from employers to say, “Hey, we, we know we have this cycle in the past that we worked where we just automatically approve these things, but we need to be better stewards of our plan and really understand on a weekly basis whether the charges are appropriate or not.""…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 131: Dr. Matthew Resnick on the state of quality measurement 17:27

1 year тому17:27

17:27

In this episode of Listening In (With Permission) Dr. Matthew Resnick, Chief Medical Officer at Embold Health, discusses with Ryan the evolution of quality measurement and improvement in healthcare, emphasizing the importance of aligning care with evidence-based guidelines. He highlights the need for integrating quality and cost considerations to drive progress in the healthcare system and addresses the disparities in access to high-quality care, particularly in rural areas, and suggests short-term and long-term solutions to address these challenges. The episode underscores the significance of purchaser engagement in prioritizing healthcare quality alongside cost considerations to drive meaningful improvements in patient outcomes and reduce unnecessary care.…

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

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Episode 130: Tim Huke on Unlocking Value Through Diabetes Point Solutions Analysis 15:26

2 years тому15:26