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Inside Track

Chiltern Railways

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Inside Track is a new podcast from Chiltern Railways. Chiltern Railways runs services from London Marylebone to Birmingham, Oxford, Aylesbury and Stratford-upon-Avon. This programme discusses questions from customers and gives insights into the company. Episode 1 - Operations - airs on 13th November Episode 2 - Infrastructure - airs on 20th November Episode 3 - Engineering - airs on 4 December Episode 4 - Ticketing - airs on 18 December Episode 5 - Improvements - airs on 10 January 2020 Epis ...
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Episode 3 - Engineering This episode features Phil Andrews, Interim Engineering Director and Alan Riley, Customer Services Director. The show answers your questions around engineering such as what are hybrid trains? We also go behind the scenes with the Train Presentation Manager, Denis O'Sullivan.Time stamps:[00:00 - 2:51] We are introduced to Phi…
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Episode 2 - Infrastructure Alan Riley, Customer Service Director and Martin Talbot, Head of Health, Safety, Security and the Environment answer customer questions on infrastructure for example: -Why can't a train can’t go through flood water?- What is Chiltern Railways doing about the theft of copper on the railway?- How do you stop wildlife gettin…
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Episode 1 -Operations Welcome to the first episode of Inside Track. This week, Emma is joined by Dave Penney, MD of Chiltern Railways and Alan Riley, Customer Service Director of Chiltern Railways to answer your questions about Operations.Time stamps:[1:04] - Emma asks Dave Penney why Chiltern Railways is doing a podcast. [1:32] - Dave explains wha…
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