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20 Minutes Max

Max Clark

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Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of lessons learned over 2+ decades in IT If you're looking for quick tips on optimizing tech, managing suppliers, and growing a business, 20 Minutes Max is the space for you. Join me as I talk about things that come up during my day and share insights on taking your business to the next level. In less than 20 minutes, you'll walk away with actionable advice and strategies for success. Take advantage of this valuable re ...
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Experience seamless communication with Microsoft Teams' unified software stack. Enjoy consistent interfaces across all devices, enhancing productivity and ease of use. Share your thoughts on Microsoft Teams in the comments!👇👇👇 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of lessons learned over 2+ decades in I.T. If…
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The Danger of Indefinite Data Storage: Avoid Legal Hassles Using platforms with indefinite data storage like free versions of Slack can be risky. In the event of a lawsuit, you'll need to upgrade to access old data, costing you time and money. Solution: Opt for a plan that only stores data for a year, automatically applying retention policies. This…
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Need help finding the Right IT Service Provider? Here's the Solution! At ITBroker.com, we've built a comprehensive database to understand the subtle differences between providers. This allows us to match your company with the right IT services based on industry, geography, size, technology integrations, and maturity. Whether you're a large enterpri…
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Struggling with the classic buy vs. build dilemma? Engineers often lean towards building for control and customization, but is it always the best choice? Discover the key factors to consider for your next project. Share your thoughts below👇 👇 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of lessons learned over 2+ de…
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Struggling with a complex security stack? Meet SSE and SASE: The Cloud-Delivered Solution! Traditional security functions are cumbersome and inefficient. Secure Service Edge (SSE) modernizes them into cloud-delivered applications like Secure Web Gateway, ZTNA, CASB, and Firewall as a Service. But what about seamless access? That's where SASE comes …
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This detailed discussion touches on the evolution of networking, particularly the transition from traditional methods to modern solutions like SD-WAN, SSE, and SASE. The key takeaway is that understanding these modern technologies can help businesses navigate the complexities of networking and optimize their infrastructure for better performance an…
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Are Big Firewalls Still Essential in Modern Offices? Discover why firewalls aren't as critical as they were 25 years ago in today's cloud-based environments. Learn about the changes in network address translation, policy enforcement, and VPN needs for modern enterprises. Has your office shifted away from traditional firewall use? Share your thought…
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Choosing the right office space is crucial for your business. Managed riser companies, while intended to help, can cause more problems than they solve. They often lead to tangled telecom setups and increased costs. These companies manage the building’s telecom risers, which can become cluttered and outdated. This results in higher fees and complex …
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In the fast-paced world of tech, SecOps teams are essential for maintaining security and operations. Yet, when executive leaders withhold necessary support, the heads of these teams face a daunting reality. Without the resources they need, it's only a matter of time before a cybersecurity breach occurs, potentially making them the scapegoats for la…
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Are you stuck in endless debates about which tech tools to use? This constant back-and-forth can waste valuable time and energy. Instead, the first question you should be asking is: should you even be doing it in the first place? Does this actually benefit the business? Watch the full episode to learn how to evaluate tools based on their actual imp…
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Struggling with choosing the right data center location for your business? Location is more than just a spot for your servers; it's a strategic asset! Proximity can save your team valuable time and resources, but distance can also mean lower costs and other benefits. Weighing these trade-offs is essential for maximizing efficiency and gaining a com…
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Is your company overspending on Amazon Web Services (AWS)? Discover how some businesses save $12 million annually by switching to Bare Metal servers! Learn how to optimize your infrastructure and extend your runway. Comment below to find out how much you can save 👇👇👇 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of l…
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Finding the right network solution can be a challenge. While Ubiquiti offers reliable performance at a lower cost, other brands like Ruckus, Meraki, and Aruba excel in specific areas like antenna design, device handoff, and advanced switch control. If you're looking for a budget-friendly option and can compromise on some features, Ubiquiti is your …
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CEOs, are you aware of the unknown apps your employees might be using? Hidden tools can pose significant risks to your business, from compliance issues to security threats. Here's the solution: start with asset and vulnerability management to identify all installed applications. Leverage SaaS tools and secure web gateways with CASB functionality to…
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CircleCI, a leading continuous integration and deployment (CI/CD) platform, faced a breach detected by a vigilant customer, involving compromised tokens. This incident underscores the critical need for robust security measures. Tune in to our latest episode to discover how CircleCI could have prevented this breach, its impact on stakeholders, and h…
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Explore how Secure Service Edge (SSE) and Secure Access Service Edge (SASE) revolutionize your network security! Let’s discuss the key differences and benefits, highlighting why SASE might be your next big move for seamless, secure connectivity. Tune in to learn more and share your thoughts in the comments 👇 *** Billions & Billions of eyeballs, six…
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Discover why striving for top-tier hardware in your bare metal or colocation setup can derail your project with excessive costs. Learn the smarter way to transition from AWS to Bare Metal and save big. Share your thoughts and experiences in the comments below👇 You can also listen on your favorite podcast: *** Billions & Billions of eyeballs, six co…
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Are you facing challenges when buying IT services? In this episode, I'll share 25 years of experience to help you navigate the process with ease. Discover how to identify your business needs, narrow down options, evaluate quality, and master costs. I'll guide you to successful IT service acquisition. Comment below with your biggest IT service chall…
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Facing a cybersecurity incident can be a game-changer for any business. How prepared are you to handle a breach? Tune in to discuss the critical steps to prevent future incidents and the importance of layering people, processes, and tools. Begin your cybersecurity journey by reviewing and adhering to your cyber insurance policy requirements. This w…
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Struggling to stand out in business? Simplify your client interactions! Identify how you're making life easier for your clients. If you can't easily explain it, it's time to reevaluate your approach. Clear communication enhances understanding and showcases your value. What are you doing to simplify things for your clients? Share your thoughts in th…
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Struggling to choose the best internet service for your business? From broadband to dedicated fiber, fixed wireless, and satellite, the options can be overwhelming. The key is understanding what you're actually getting. Broadband might seem attractive, but is it fiber or DSL? Fiber offers higher bandwidth and symmetrical speeds, while DSL is slower…
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Beware of misleading telecom provisioning timelines! If a salesperson promises a 25-day circuit installation, they're not being truthful. Once you sign the order, they move on, leaving you waiting. The reality is that installation dates can't be guaranteed. In fact, make sure you advise the executive leaders that Just the legal negotiations before …
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Tired of high network bandwidth costs? Burstable billing could be your solution. This method measures bandwidth based on peak use, allowing you to exceed a specified threshold for brief periods without the financial penalty of purchasing a higher committed information rate (CIR) from an ISP. Most ISPs use a five-minute sampling and 95% usage when c…
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A Right of First Refusal (ROFR) lets you match any offer on an asset before it’s sold to someone else. Though it sounds beneficial, data center licenses often lead to more headaches than advantages. What are the real drawbacks of ROFR? Let's dive into the key issues and uncover why ROFR might not be the best choice. Share your thoughts on ROFRs in …
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Ever wondered what a data center's REIT status means for its tech offerings? If a data center provider operates as a REIT, they're restricted to earning no more than 1% of their gross income from non-real estate assets like bare metal services. That means despite boasting top-tier hardware capabilities, they're limited to a tiny fraction of potenti…
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Unveiling the Truth About Hostile Contract Clauses and How to Navigate Them! Navigating contract negotiations can be a minefield, especially with less-than-fair clauses. Example 1: Imagine your contract is nearing its end, and you’re negotiating a month-to-month extension. Suddenly, your provider states that they will discontinue services immediate…
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Are you tired of ineffective asynchronous messaging? The real solution is to focus on aligning communication types with the right tools. Whether it's Slack, Teams, or any other platform, prioritize the message's purpose over urgency. How do you manage your communication tools effectively? Share your strategies in the comments! *** Billions & Billio…
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Struggling to find a top-notch MSP for your small biz? The real secret lies in understanding their approach to standardization and scale. Top MSPs often avoid small clients because the amount of revenue that can be captured from a really small business as a client is the same amount of energy and work as if they were just going upmarket. They still…
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Navigating IT service contracts can be daunting, but tune in for insider tips to ensure you're not only selecting the right technology but also mastering the negotiation terms. Struggling with rigid service agreements or unexpected auto-renewals? Let’s reveal how to leverage standard addendums and secret phrases to secure favorable terms, ensuring …
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A lengthy vendor onboarding process can cripple your teams, leaving them unable to act effectively. When it takes a long time to onboard a vendor, projects stall, and new vendors are often rejected due to procurement resistance. This delay forces you to rely on existing vendors, limiting your options and slowing growth. Solution: Streamline your on…
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Feeling lost in your corporate culture? Building a high-trust workplace starts with core behaviors that prioritize trust, support, and accountability. Embracing a blameless culture allows room for innovation and growth without fear of repercussion. Foster an environment where trust is the foundation, enabling employees to experiment, learn, and thr…
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A significant credit card fraud issue emerged, and the CEO's response was shocking. Instead of enhancing verification for valid transactions, they disabled address verification to artificially boost revenue. This shady decision led to a surge in fake transactions and chargebacks, severely compromising the company's integrity and resulting in substa…
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Thinking of investing in a big, traditional firewall? Before you commit, consider the full impact: ongoing maintenance, complex updates, and costly support. Especially if you're managing multiple sites, the logistics alone can be a nightmare. Why not explore smarter alternatives? Virtual and cloud-based firewalls offer flexibility, easier managemen…
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Tune in as we navigate the intricate process of evaluating and integrating new data center providers into our portfolio. From geographic advantages to historical operator trends, discover what makes a data center stand out in competitive markets like Los Angeles. What do you think are the most critical factors when choosing a data center provider? …
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Finding the Right Service Provider for Your Company Size Can Be Tricky! Tune in to learn how matching service providers with businesses based on size and structure can optimize your operations. Getting the right fit matters to avoid bureaucracy and enhance efficiency, whether you're a small business or a large enterprise. Small business or global g…
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Are you familiar with 95th-percentile billing? This innovative billing structure allows you to order and install a circuit with a higher capacity than you typically use, making it ideal for backbone engineering or high-capacity data centers. Every 5 minutes, your bandwidth usage is sampled, and at the end of the month, the top 5% of your highest us…
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Struggling with email blocks? Boost your delivery rates now. Did you know that sending high volume of emails can land you in a digital penalty box unless you follow certain protocols? Ensuring your emails have SPF, DKIM, and DMARC configurations is crucial to avoid rejection. But don't worry, you might already be covered if you use a reputable emai…
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As Hewlett Packard Enterprise (HPE) merges with Juniper Networks and Broadcom takes over VMware, the ground of the technology sector is shifting dramatically. This merger not only signifies HPE's ambition to boost its networking capabilities with Juniper's top-notch routing solutions but also marks Broadcom's strategic move into the realm of cloud …
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Are you navigating the complex terrain of Microsoft E5 Security for your Microsoft 365 Enterprise? Boasting tools like EDR, email filtering, and the SIEM platform, E5 is a cornerstone for fortifying your security posture. But here's where caution is key: the market is awash with so-called 'E5 Security Experts.' Distinguishing the genuine experts fr…
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Diving deep into SASE providers left us shocked—so many promise much but deliver little. Tune in to learn the spicy truth: While SASE (Secure Access Service Edge) is the future, blending essential cybersecurity tools like SD-WAN and cloud-based firewalls, finding a provider who doesn't fall short is a rare gem. The landscape is littered with option…
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Do you need help with slow internet at your business? Let’s discover how to unlock high-fast speeds with a POP (Point-of-Presence) within a Data Center solution. Say goodbye to the frustration of outdated connections and hello to 10—or 100-gig service for any building, whether an office or a warehouse. From LTE to satellite, learn about high-speed …
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Ever felt like your technical team is constantly chasing new trends? As a non-technical leader, understanding the core issues beneath the tech talk is crucial. Engineers might push for unnecessary refactoring or migrations, driven by the allure of the latest tech. But before diving into the next big thing, let's ensure it aligns with our business g…
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It's smooth sailing until it's not. Here's the deal: Contracts become your lifeline when enforcing boundaries or navigating a breakup with a provider. Dive into the nitty-gritty of what truly matters in a contract - from reps and warranties to enforcement mechanics - and unlock the secrets to safeguarding your interests. Don't let the honeymoon pha…
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Remote or in-office, device security is a puzzle we all face. EDR (Endpoint Detection and Response) helps, but it's not enough. It's time to go on the offensive. Explore the world of SWG, SASE, ZTNA, and more! These acronyms are the keys to proactive device protection. Join me in decoding the Secure Internet Access landscape. Let's keep our digital…
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Are you facing blank stares when presenting tech ROI to clients? Explaining the true value of tech investments like disaster recovery and cybersecurity can be a struggle. But what if you’ve been framing ROI all wrong? It's not just about avoiding losses during downtimes; it's about ensuring uninterrupted success and securing a competitive edge. Thi…
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Are you stuck in the cycle of paying for software that's outdated, underutilized, or simply not meeting your needs? Don't let inertia keep you tied to platforms just because they've been around for a while. Take action today by closely examining your software licenses and usage. Are you licensed correctly? Could you be saving costs? Keep a watchful…
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Are you stuck in the cycle of paying for software that's outdated, underutilized, or simply not meeting your needs? Don't let inertia keep you tied to platforms just because they've been around for a while. Take action today by closely examining your software licenses and usage. Are you licensed correctly? Could you be saving costs? Keep a watchful…
  continue reading
 
Imagine the unimaginable – a remote employee wreaking havoc on your systems, infiltrating your code, and causing chaos. This nightmare became a reality for one bank, but it was 100% avoidable. Tune in to the latest episode of 20 Minutes Max to unravel this shocking story that unfolded in March 2020, culminating in a two-year prison sentence. Let's …
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Feeling lost in the sea of cybersecurity acronyms? I've got your back. Here are six essential ones to navigate the digital world safely: #1 IAM (Identity Access Management) #2 SSO (Single Sign-On) #3 MFA(Multifactor Authentication) #4 EDR (Endpoint Detection & Response) #5 SAT (Security Awareness Training) #6 SEG (Secure Email Gateway) Drop a comme…
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Dive into the world of proxy servers and their evolution. From past challenges to innovative solutions, discover how technology can create leverage for your business. Don't miss out on this insightful guide to networking solutions. Comment below and share your thoughts👇 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty o…
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