In this episode of the Switchboard Podcast's series, "The Role of Technology in Resettlement," we delve into how artificial intelligence (AI) can play a pivotal role in enhancing digital literacy and improving outcomes for newly arrived refugees. Our expert guests share practical insights on integrating AI tools into resettlement programs, explorin…

Serving clients and providing case management is at the heart of refugee service provision. Providing client-centered services requires more than a certain attitude and an ethical stand; client-centered practices are also a skill set. But what does this term actually mean? What is the logic behind centering the client in our resettlement services, …

This podcast offers valuable resources, training, communities of practice, and programmatic assistance to programs funded by ORR and those serving ORR-eligible populations. This is part 2 of 4 digital inclusion episodes. In today's episode, host Krysti Nellermoe explores the topic of digital inclusion, emphasizing how service providers can help new…

Welcome to the Switchboard Podcast! Switchboard is a one-stop resource hub for organizations in the United States that provide services to Office of Refugee Resettlement (ORR)-eligible newcomers. Switchboard offers a library of learning resources, an online evidence database, on-demand self-paced e-learning courses, regular live learning opportunit…

Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, training, communities of practice, and programmatic assistance for programs funded by the ORR. This episode features a conversation with Nao Kabashima, co-…

Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, training, communities of practice, and programmatic assistance for programs funded by the ORR. This episode features a conversation with Carissa Chantiles …

Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, training, communities of practice, and programmatic assistance for programs funded by the ORR. This episode features a conversation with Megan Rafferty, Sw…

Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, trainings, communities of practice, and programmatic assistance for programs funded by the ORR. This episode features a conversation with Rob Callus and Ma…

Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, trainings, communities of practice, and programmatic assistance for programs funded by the ORR. This episode features a conversation with Meg Gibbon, Switc…

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This two-part podcast series features a conversation between Rishan Habte, Program Officer for Economic Empowerment at Switchboard and Khalid Ahmadzai, Director of Economic Advancement at Canopy Northwest Arkansas. In this episode, they discuss microlending; how participants are selected for the Canopy Northwest entrepreneurship program; success st…

This two-part podcast series features a conversation between Rishan Habte, Program Officer for Economic Empowerment at Switchboard and Khalid Ahmadzai, Director of Economic Advancement at Canopy Northwest Arkansas. Khalid shares his story of growing up in Kabul, Afghanistan; his own experiences of entrepreneurship; and how he created the existing m…

This episode features host Kay Bellor interviewing Henny Ohr, Founder and Executive Director, Ethnic Minorities of Burma Advocacy and Resource Center (EMBARC) Iowa. They discuss the challenges experienced by EMBARC during the COVID-19 pandemic including providing essential services to clients while protecting staff and how the refugee resettlement …

This episode features host Kay Bellor interviewing Dr. Hayder Allkenhfr, Refugee Health Coordinator at the Utah Department of Health. They discuss the COVID-19 pandemic and strategies used by Dr. Allkenhr and his team to build robust testing infrastructure, equitable access to vaccines, and effective communication approaches. This episode is part t…

This episode features host Kay Bellor interviewing Hans Van de Weerd, Vice President of Resettlement, Asylum, and Integration at the International Rescue Committee. They discuss challenges of the past few years including the dramatic reduction of the U.S. resettlement program, the COVID-19 pandemic, and the continuing reality of racial disparities.…

In this episode of the Switchboard podcast, Kristen Guskovict, Licensed Clinical Social Worker and Founder of Heart of Aid Work, and Aprile Andelle, Licensed Marriage and Family Therapist, discuss the importance of self-care for refugee service providers and respond to questions submitted by listeners. They offer advice for those living alone durin…

In this episode of the Switchboard podcast, Kristen Guskovict, Licensed Clinical Social Worker and Founder of Heart of Aid Work, and Aprile Andelle, Licensed Marriage and Family Therapist, discuss the importance of self-care for refugee service providers and respond to questions submitted by listeners. They offer advice for those living alone durin…

Are you experiencing increased stress, worry, or burnout during the COVID-19 pandemic? Stream Switchboard's latest podcast, where Kristen Guskovict, Licensed Clinical Social Worker and Founder of Heart of Aid Work, and Minal Giri, Medical Director of Melrose Park Pediatrics, share how they are feeling during the current situation. They discuss the …

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Stream Switchboard’s latest podcast, where Kelsey Chippeaux of the IRC in Silver Spring discusses the process of developing a gender analysis plan for a TANF employment program. She shares challenges, successes, and lessons learned as a recent graduate of Switchboard's online certificate course Introduction to Gender Equality in Service Programs.…

In this podcast, Switchboard Program Officer Margaret Gibbon is joined by Dr. Miriam Potocky, Author and Professor of Social Work at Florida International University, and Kristen Guscovict, Founder of HEART of Aid Work. They discuss motivational interviewing, an evidence-based intervention that can be used in refugee case management programs, and p…

In this podcast, Switchboard Director Jason Crislip and Program Officer Margaret Gibbon have a 7-minute discussion about how Switchboard’s national needs assessment survey is informing Switchboard’s work in FY19. To read the full needs assessment report, visit www.switchboardta.org/Resources.Switchboard