“What Do You Know?” with Nick & Devin - a podcast discovering what you know about what we don’t! Weekly episodes exploring exciting topics across an array of nerdom.
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The Optimal Path is a podcast about user research and product decision-making, brought to you by Maze. Explore how today's leading organizations leverage user research to inform better product decisions. Each episode uncovers the ideas and approaches used to unlock continuous insights—and the optimal path for product success. We're taking a short summer break and will return this fall with new episodes. Subscribe to The Optimal Path newsletter to be the first to know when new episodes launch ...
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Welcome to Season 2!! Let's talk about Balls.
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Michael Margolis, UX Research Partner at Google Ventures, breaks down the Bullseye Customer Sprint methodology and how it helps startups quickly identify what to build and who to target. Learn how to use the “5 and 3 in 1 formula”—five bullseye customers, three prototypes, in one day—to accelerate learning and de-risk product decision-making. Gain …
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Devin Harold, former Head of Design Research for Financial Services at Capital One, joins host Ash Oliver to discuss the challenges of connecting user research to business outcomes, how to effectively track and communicate the value of research, and why the future of the industry lies in driving customer-centricity across the entire business. Disco…
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Nature's comeback episodeWhat Do You Know? with Nick & Devin
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History of Parties 102What Do You Know? with Nick & Devin
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History of Parties 101What Do You Know? with Nick & Devin
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It's a long violent history.What Do You Know? with Nick & Devin
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What's your number?What Do You Know? with Nick & Devin
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It's a war about nothing.What Do You Know? with Nick & Devin
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Sure the Olympics are cool, but have you heard about the Gay Games?!Shoutout to the audio technical difficulties testing my editing skills for this episode.What Do You Know? with Nick & Devin
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We do indeed take fan submissions, especially ones as crazy as the 1904 Olympic MarathonWhat Do You Know? with Nick & Devin
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They were just trying to have a good time.What Do You Know? with Nick & Devin
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There has been HOW many nuclear incidents in the United States?!What Do You Know? with Nick & Devin
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One crazy night. One crazy plan.What Do You Know? with Nick & Devin
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The original champion of Hell's Kitchen.What Do You Know? with Nick & Devin
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In this episode of The Optimal Path, Jehad Affoneh joins host Ash Oliver to discuss what it means to be customer-centric at Toast, the difference between being design-led and experience-led, and the role of UX research in shaping customer-centric cultures and experiences. The conversation covers cultural shifts towards empathy and curiosity, mechan…
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WDYK 55 - Evolution of Gay Dating
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The Creationists will also oppose this idea.Special Guest: Vinny Cavello!What Do You Know? with Nick & Devin
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The red headed, bisexual, cross-dressing, swordsman, opera singer that's burned down a convent and killed three menWhat Do You Know? with Nick & Devin
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In this episode of The Optimal Path, Hannah Anokye joins host Ash Oliver to discuss her work on the Intuit Futures Team and the role of qualitative research in exploring emerging technologies, understanding users' needs, and identifying opportunities for new product developments. Hannah shares best practices for conducting moderated user interviews…
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Tell me more about the trailblazing transgender doctor that fought tuberculosisWhat Do You Know? with Nick & Devin
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WDYK 52 - J.C. Leyendecker
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It's our 52nd episode and it's Pride Month! We get to celebrate so many things with this episode and we would just like to thank you for sticking around for a whole year. Now let's talk about some gay coded art!What Do You Know? with Nick & Devin
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Nick Stiles, User Researcher at IBM, discusses the power of secondary research, also known as desk research, in making informed decisions, and why it is the “unsung hero” of research. Nick shares strategies for synthesizing secondary research findings into actionable insights for product teams and emphasizes the importance of storytelling and journ…
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That's no missile defense system. It's a space station.What Do You Know? with Nick & Devin
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A psychological prison experiment? What could possibly go wrong?!What Do You Know? with Nick & Devin
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In this episode of The Optimal Path, Ravi Mehta talks to Maze about connecting user research to product strategy and integrating effective product decision-making frameworks. Ravi outlines the importance of visualizing product strategy—from the company's mission to defining specific product goals—and how to balance intuition, analytics, and user fe…
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Is anybody out there?What Do You Know? with Nick & Devin
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WDYK 48 - MKUltra
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Government crime - yay or nay?What Do You Know? with Nick & Devin
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In this episode of The Optimal Path, Reggie Murphy joins host Ash Oliver to discuss how Zendesk scaled UX research, elevating the practice from a supporting function to a strategic partner to the business. Reggie shares how he led the development of training programs, automated processes, and ResearchOps to enable cross-functional teams to conduct …
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"This episode is absolutely SMASHING" - Nigel Thornberry, c. 2024What Do You Know? with Nick & Devin
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Can you believe this was happening at the same time the Ferris Wheel was invented?What Do You Know? with Nick & Devin
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In this episode of The Optimal Path, Ash Oliver discusses the future of user research with expert Dave Hora. From his beginnings in research back in 2011 to his key roles at companies like Plangrid and Instacart, Dave has been at the forefront of driving innovation through research. Now, he's here to share his thoughts on what’s next for user resea…
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A different kind of British InvasionWhat Do You Know? with Nick & Devin
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Pretty sure this was when the Ferris Wheel was invented.What Do You Know? with Nick & Devin
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In this episode of The Optimal Path, host Ash Oliver and Senior User Research Manager Paige Bennett explore the vital role of workshops in product development. Paige shares her experience facilitating workshops in the fintech industry, plus best practices for measuring success and co-creating with cross-functional partners and customers. Join us to…
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"Never tell me the odds" - Andrew Jackson (Jan. 8, 1815)What Do You Know? with Nick & Devin
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War. War never changes.What Do You Know? with Nick & Devin
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The greatest betrayal in the industry gave birth to a titan. Kind of poetic, isn't it?What Do You Know? with Nick & Devin
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In this episode of The Optimal Path, host Ash Oliver welcomes Sander Viegers, VP of Design at Rabobank, to discuss the pivotal role of research and design in the digital transformation journey at Rabobank. Sander shares the principles that guide Rabobank's cooperative approach to a customer-centric design process, as well as practical examples of h…
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She read a whole book for this episode, please welcome our special guest Alcia Tebo! What better topic for Women's History Month than a story of two badass lady pirates striking fear in any who dare crossed them.What Do You Know? with Nick & Devin
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A podcast episode about a fake movie that was a real movie based off a true eventWhat Do You Know? with Nick & Devin
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In this episode of The Optimal Path, host Ash Oliver is joined by Amy Lima, formerly product designer at AMP @ Amazon Music and currently founder of Diversify Design. Together, they discuss the role of user research in building community products and how to start and scale a research practice inside design teams. About Amy: Amy Lima is a first-gene…
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Not all heroes stand on two legsWhat Do You Know? with Nick & Devin
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A Spy's Tale: The Origin StoryWhat Do You Know? with Nick & Devin
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In this episode of The Optimal Path, host Ash Oliver welcomes Marcus Brandford to discuss the transformative power of research in marketing and product development. Delving into how research can inform creative campaigns and marketing decisions, Marcus shares how Figma harnesses customer insights to understand its audience and build impactful brand…
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Spoiler Alert: It's not gonna cause a new ice age...maybe.What Do You Know? with Nick & Devin
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Part 2 of "What do you know about Bloody Sunday?" where we finally get just the smallest amount of closure.What Do You Know? with Nick & Devin
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In this episode of The Optimal Path, host Ash Oliver sits down with Roy Opata Olende to delve into the complexities of UX research across organizational altitudes. They explore the different modalities of learning that take place inside organizations, the critical need for leadership buy-in, and the challenges of communicating research impact. Roy …
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It's way more than a U2 song.What Do You Know? with Nick & Devin
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Pranks were just different in the 80sWhat Do You Know? with Nick & Devin
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The Optimal Path is a podcast about user research and product decision-making, brought to you by Maze. The voices featured in this trailer are Ash Oliver, UX Research Advocate at Maze; Marcus Brandford, Figma; Roy Opata Olende, Zapier; Amy Lima, (formerly) Amp @ Amazon Music; and Benjamin Humphrey, Dovetail New episodes drop every other week. Follo…
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