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“How do I find and choose the right franchise opportunity?” “How do I overcome the obstacles and bounce back from the setbacks?” “How do I achieve the scale I’m after?” Join hosts Ab Igram and Vini Onyemah to learn from the global pioneers, innovators, and visionaries who are realizing their entrepreneurial dreams through the franchise business model. New episodes every week.
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“It’s a beautiful form of entrepreneurship to be a franchisee, because you have so much stability and support but you still are the maven of your own market.” Debra Strougo worked for the New York City mayor’s office in brand development for “the greatest brand in the world.” But over time her unquenchable passion for fitness beckoned and in 2017 w…
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“If a franchisee invents a practice that is serving them really well, we want them to let us know so we can package it up and share it in the system.” The beauty market is one of the hottest in franchising, and with more than 100 locations in the US and Canada, Blo Blow Dry Bar is one of the hottest beauty franchises. CEO and partner Vanessa Yakobs…
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“When you’re protecting an emerging brand, you’re protecting the stakes of all the people who’d invested in the brand.” From taking care of her own back pain to taking care of the owners of more than 100 Massage Heights locations, Shane (a member of the IFA board of directors) has priceless insights on building an emerging brand BIG while still kee…
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“Let’s not be copycats. Create a new demand for new products. Don’t be afraid. Go for it. And if you fail, just get up and do it again.” Our most in-depth look at international franchising yet! Based in Honduras, Justin and Monica have made their mark not only by importing multiple North American and European franchise brands to Central America, bu…
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“There are a lot of things people misunderstand about franchising. People tend to think that if they buy a franchise, their success is going to be guaranteed.” It took Mark Kushinsky a year and a half as a department store manager to realize he didn’t want to be an employee. He started his own residential cleaning business, then "ran into” franchis…
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“The better and more diverse backgrounds of the people in your system, the better your brand’s going to be.” A must-listen for current ‘zees, ‘zees of tomorrow, and anyone else contemplating a startup business venture. As the guy with the final say on who gets a FYZICAL Therapy & Balance franchise, Scott Wendrych is an undisputed authority on what …
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“The franchisee/franchisee relationships are critical for the success of our system. Annie Tselikis said, “You’re crazy” when her brother Jim and cousin Sabin Lomac hatched the idea of a food truck in Los Angeles serving Maine lobster rolls. But when they tapped into her deep fisheries expertise to shape their business model, Cousins Maine Lobster …
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“If you just come in as a franchisee and expect to be employed by the franchisor, and just wait for the franchisor to give you direction, that’s a sure way to fail.” Five years as a franchisee for 4 US retail brands taught Ramzi Daklouche a lesson that informs his work today at Edible: It’s always all about the local markets. We’re thrilled to welc…
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“Franchisee unit-level economics has to be the most important thing a franchisor thinks about. If they don’t, the system doesn’t work.” The energy is AMPED in this episode, and no wonder: Guest Jeff Klein is a go-go ‘zee for Dunkin’, Auntie Anne’s, The Gents Place, and biggest of all, Capriotti’s Sandwich Shops, with 14 locations — #1 in the system…
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“There’s no such thing as failure. You just didn’t get there yet.” Alex founded Dr. Dental in 2004 with the vision of retailizing dental care by providing convenient, accessible, quality care via retail dental clinics in convenient neighborhood locations. Now with 57 locations across the northeast, Dr. Dental isn’t a franchise in the strict sense, …
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“You can’t fire your way into building a better team of people. That’s why culture matters.” Our 25th episode is our hairiest yet! In 2018 they asked themselves, “Why not?” and began extending the “Be Nice” culture of Paul Mitchell Schools (Winn as dean and co-founder, John as a ‘zee) to a new venture, Salty Dawg Pet Salons. Now they’re creating mo…
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“As a franchisor, you’re entrusting your franchisees to continue the growth of your brand, and putting the essence of the brand in their hands.” A proven entrepreneur, visionary and leader, Christo Demetriades has spent 3 decades as a CEO, CFO, and COO for franchising, restaurant, entertainment, and self-care brands. His superpower: Building and nu…
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“Franchising is like politics: It’s all local.” After a 35-year career as an insurance executive, Gary Raphael found himself “on the short end of a merger” and embarked on a new entrepreneurial journey that has led him to the QSR (quick-service restaurant) franchising model with Rita’s Italian Ice and Frozen Custard. How did his high-level business…
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“Sometimes, franchising is MORE entrepreneurial, because in the larger franchises all of the great ideas that the customers are experiencing come from the franchisees.” Was Jonathan Epstein born to follow the franchise model to phenomenal success? With a dad who owned 37 Midas Muffler shops, it’s possible! But as he embarked on his own ventures as …
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“Unit economics is what makes investing in restaurants compelling and exciting.” Dan Bonoff, a partner at Goode Partners, has been a private equity investor with a focus on the consumer sector for nearly 20 years. During his private equity career, he’s participated in platform investments and add-on acquisitions totaling more than $800 million of e…
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“As a franchisee, you have to work ON the business as well as IN the business. Heather's career spans 30 years in the franchise, beauty, and wellness industries. She’s held executive positions in multi-billion dollar as well as emerging companies — most notably and recently, Amazing Lash Studios, which she shepherded from 70 locations to more than …
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“Some people are not meant to franchise. Some people absolutely SHOULD franchise.” Talk about perfect timing: Tim Vogel opened the first Scenthound dog-care shop in 2020, just as pet ownership skyrocketed during the pandemic. Today, Scenthound boasts more than 50 franchises — so you can expect seriously actionable lessons in scaling from this episo…
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“I did everything you’re not supposed to do in finance to open my first studio.” For Redbird Fitness founder/CEO Elizabeth Roberts, it all started with a pair of “sticky socks” in 2015. Now operating a dozen Pure Barre locations in Massachusetts and Connecticut (scaling from 1 to 5 in her first 5 years), she’s the fitness brand’s top ‘Zee — AND a h…
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“You always have to be telling your story. If you’re doing good in the world you have to be just as loud and persistent as those who aren’t.” As President/Co-Founder of Arthur Lee Consulting & Advisory (named in honor of his father’s passion for food equity) and former Executive Director of Social Equity Franchising at Everytable, Bryce Fluellen is…
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“We’ve seen the power of the system.” Required listening for current ‘Zees and wannabes! Seeking to bust out of their careers in tech and radio and do their own thing, Bob & Karen Sommers opened the 12th market for Citywide Facilities Solutions 15 years ago. But there’s a twist to the story: Franchising was NOT in their original entrepreneurship pl…
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“There has to be something that’s bigger than just the product … it has to be about the impact it has on the person on the other side.” With a powerful management and franchising resume (including 19 years at the helm of skoah), Andrea now consults with numerous franchise enterprises on matters ranging from growth and international expansion strate…
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“You are only as good as the last unit you open.” That single statement speaks volumes about Brian Belmont’s powerful belief in franchisor/franchisee relationships. As CEO of FYZICAL Therapy and Balance Centers (with more than 500 locations in 46 states) he draws upon his experiences as a Quiznos and Planet Fitness franchisee “to help other people …
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“What matters is that you’re a good person and you’re passionate about the business.” From operating 27 School of Rock locations, to now owning 2 of them AND simultaneously serving on The Lash Lounge’s leadership team as VP of Operations, Kristin Kidd has lived all sides of the franchising model. And she has a lot to say about what works (and what …
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“As a franchisee, you’re in the business FOR yourself, but not BY yourself.” As owner of multiple Planet Fitness franchises and Managing Partner at Exaltare Capital Partners, Omar Simmons believes that there are many paths of entrepreneurship. Yet none do more than the franchise model to support the dreams of entrepreneurs from underrepresented com…
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“Franchising provides the opportunity to tap into entrepreneurial spirit with the guidance of a great play book” Welcome to the intersection of marketing and brand-building! As President of LA’s Konnect Agency Amanda Bialek advises franchisors on national strategies and franchisees on local advertising — a true 360-degree perspective of the market …
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“The best franchisors recognize that franchisees help make the franchisor system stronger.” Big Chicken in space? Someday for sure, if Josh Halpern has his way! Josh joins Ab and Vini to share how he’s leveraging his incredible brand, marketing, and operating experience to guide and lead Shaquille O’Neal’s new restaurant concept. A true entrepreneu…
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Jim Tselikis & Sabin Lomac, Founders of Cousins Maine Lobster
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“Time is more valuable than the money we lost. We can recover money, but we can't recover time lost.” Can lobsters and sharks get along? Jim and Sabin, our first Shark Tank-veteran guests, would say “ayuh,” having emerged from the CNBC show with Barbara Corcoran as a 15% equity partner! The real cousins behind Cousins Maine Lobster join Ab and Vini…
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“Franchisees have to work in the business and be ready to do every single task!” 24 years ago Neal literally rolled up his sleeves and began a 5-year stint in the trenches dirtying his hands and learning one of America’s leading franchise powerhouses from the inside out. Now a respected Dunkin Brands multi-unit franchisee, Neal has priceless though…
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“Don't underestimate the amount of work involved in being a franchisee. It’s full of grit, twists, and turns.” Our first guest from the B2B arena! Meet a pioneer in the green “circular economy” space and B2B franchising: Elaine Chow, founder of ChopValue Boston, which boasts a groundbreaking and fascinating value proposition: sustainable wood furni…
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Soosie Lazenby, Club Pilates and StretchLab Franchisee: Going All-In on New Franchise Brands
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“Franchises don’t run themselves. There’s no such thing as an semi-absentee owner.” What’s it like to be “first in” on a new, unproven franchise brand? Soosie Lazenby is principal owner and operator of 4 StretchLab franchises (under the XPonential Fitness umbrella) in the Tampa Bay metro area. Not only that, she was among the first to commit to thi…
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“Innovation comes from the franchisees.” A must-listen not only for franchisee and franchisor owners, but also for other investors and potential investors in franchise brands! Ken Doyle brings an uncommon and valuable perspective to the podcast — as someone who has made successful investments not only in growth franchisors but also in franchisees. …
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King Food Group (Thailand) Founder/President Dr. Ausanee Mahagitsiri Leonio: How Powerful Brands can Power Social Uplift
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“You don't plan for opportunities. Rather, you work hard to be ready to take advantage of opportunities when they come.” Ab and Vini welcome our first international Star, Dr. Ausanee Mahagitsiri Leonio, founder and President of King Food Group (Thailand), a multi-franchise conglomerate. It all started with “love at first bite” when she tasted a Kri…
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Nigel Travis, Author of The Challenge Culture, Former CEO & Chairman of the Board of Dunkin’ Brands (and that’s just for starters!)
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“Franchising and entrepreneurship are great bedfellows.” With more than 40 years of leadership experience at Dunkin’ Brands, Papa John’s, Blockbuster, and currently Chairman and Co-Owner of London’s Leyton Orient Football Club and Principal at Challenge Consulting, Nigel has steered global organizations through both spectacular success and existent…
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“Franchising is a way to scale value creation quickly.” As the founder of Jiffy Lube International, our guest Babson College President Stephen Spinelli, Jr. should know! Steve is an entrepreneur who grew up in the world of franchising. His experience in national and international franchising, coupled with his unique understanding of entrepreneurshi…
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Tariq Farid, Founder and CEO of Edible Brands, the company that includes Edible Arrangements joins the podcast to discuss his journey from small business owner starting with a single flower shop, to technology entrepreneur to launching and scaling Edible Arrangements to a global brand. So many great lessons not only about franchising but more impor…
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