It is easy to get lured into thinking new sales is the best way to get more profit in your cleaning business. There is no doubt that new sales are important. However, existing customers are often an untapped resources for growing your business. Website: www.elitebsc.comJordan Tong

Here are 5 leadership lessons from the life of Winston Churchill, as highlighted at the end of Paul Johnson's book Churchill. The lessons are applicable to the life of any leader.Jordan Tong

When we think about measuring performance in our cleaning companies, we often look at lagging indicators. How did we do in the past? However, we need some indicators - activities we measure - that will help predict how we will do in the future.Jordan Tong

The reason people buy products and services is somewhat of a mystery. Sure, there are the obvious reasons that make someone choose one thing over another. But why do they choose the way they do? When you sell janitorial services, what exactly are the buyers looking for to help them make a decision? Is it only price?…

If you want to build a company that has a thriving culture and team members who are bought in, you must have right beliefs about EVERY member of your team. elitebsc.comJordan Tong

Some people in the cleaning industry are paying commission on jobs that they shouldn't be paying commission on. On the flip side, some companies aren't rewarding the right kinds of sales enough. How can you avoid these traps and develop the right comp plan for your sales person?Jordan Tong

For more resources, check out: elitebsc.comJordan Tong

Here are 5 reasons why your janitorial company is not growing like you want....5 reasons you are selling more of the kinds of jobs that make you successful in the long run. elitebsc.comJordan Tong

As a janitorial company grows, the org chart changes. But what should that evolution look like? Is there an end game? elitebsc.comJordan Tong

In this episode, you will learn how customer satisfaction, employee satisfaction, and profitability are all related. elitebsc.comJordan Tong

Coaching a team and leading a business have numerous parallels with one another. In this episode, we look at 6 such parallels in hopes of helping cleaning industry leaders lead well.Jordan Tong

Janitorial service agreements are an important piece of every customer relationship. They protect your company, guard the relationship, and lower your company's risk profile. This episode outlines a few of the things you need to include in your service agreements. For more resources, check out elitebsc.com…

Everyone will eventually sell or pass on their business. How can you minimize risk and maximize value to make yourself ready when the day comes? For more resources, check out http://elitebsc.comJordan Tong

The managers and leaders you hire will make or break your cleaning company. In this episode, you will hear a talk delivered at a recent workshop on hiring field managers and key leaders. For more resources, check out http://elitebsc.comJordan Tong

Getting an additional 1%, 2%, or ever 3% on your bottom line can be a huge deal. While often overlooked, supply expense is one way to get some of those savings.Jordan Tong

Getting an accurate estimate of work hours is the primary way to ensure your bids are competitive and profitable. But how can you ensure that estimating correctly? Is there an easier, more accurate way?Jordan Tong

Mark and Stephen Patton have built an exceptional company in an area of the country overlooked by most. This interview gives you a peek behind the curtain of what they have built. For more resources check out: http://elitebsc.comJordan Tong

To boost profits, we often think about cutting costs. But sometimes, the best revenue comes from increasing revenue at existing accounts. http://elitebsc.comJordan Tong

Sometimes, in the whirlwind of day-to-day business in the cleaning industry, we can lose sight of why we do what we do. Is the grind worth it? Is there a bigger picture to be seen for the business owner? http://elitebsc.comJordan Tong

Every cleaning business wants to grow their company. Some want to get from $500k to $1M annually. Others want to make the leap from $2M to $5M. But if you find yourself stuck, unable to grow, consider if one of these reasons is keeping you from growing.Jordan Tong

Danny Frayre has been a member of the Elite BSC group for a few years and quickly became a friend. In this podcast interview, you will get a behind-the-scenes peek at a young man who will do great things in the commercial industry. For more resources, check out: http://elitebsc.comJordan Tong

Every janitorial company must start with small accounts. This is normal. But if you want to reach new plateaus - maybe $3M or $5M or $10M - you need larger accounts. However, at the same time, you should stop pursuing small account. This episode makes the case for that philosophy. For more resources, visit http://elitebsc.com…

Not all janitorial contracts are beneficial to your company. But how do you know when to turn one down? In this episode, 5 factors are discussed that could lead you to say "NO" to certain cleaning jobs. For more information, please visit: http://elitebsc.comJordan Tong

For people who can otherwise be very rational and objective, we often approach interviews with a bit of hocus pokus. In this episode, we will look at SEVEN different mistakes janitorial business owners make in the manager interviewing process. For more resources, visit http://elitebsc.comJordan Tong

In the cleaning industry, we often fail to treat our workers with the value and dignity they deserve. This is not just an ethical problem; it could also impact company culture, retention, and even profits. http://elitebsc.comJordan Tong

Cold calling can be stressful, and while there are a few weird people who enjoy it, most of us don't like it. But in the commercial janitorial industry, you must be able to cold call to gather information. In this podcast, I offer a simple method for cold calling that will take some of the stress away. It will also set you up for warmer calls in th…

Once you have developed an Ideal Client Profile, how do take that criteria and build a prospect list? In this episode, we will examine 5 methods for finding commercial cleaning prospects, all while sitting at your desk.Jordan Tong

Every janitorial company wants to grow, sell more accounts, and increase revenue. But where do you start? Do you just pick up the phone and start calling? No! The first step in the sales/marketing process is to identify and clarify your ideal client profile. For more resources, check out http://elitebsc.com…

Frantz Building Services was founded in 1985 as a small town commercial janitorial contractor. Between 1985 and 2007, the company grew to approximately $1.5 million in revenue. Since 2007, Frantz has grown to $20+ million in annual revenue. This episode is the story of that growth, including the mistakes made and lessons learned. For more resources…

We talk about what it's like moving out for the first time. We give out predictions about the NBA play in tournament and overall thoughts on it as well as some quick discussions about COVID and Anime

Aidan & Cian go over the infamous Western Canada vs William Aberhart game from 2020 where Aidan played his last high school game. Aidan & Cian also cover an intro to the CEBL and discuss Steph curry's insane scoring streak!

Ali Raza and Manyang Tong join the Foul Language Podcast where we watch their old high school mixtapes, host a Drake song draft, talk about some NBA Final predictions, and just have a good vibe.

In this episode of the foul language podcast Aidan and Cian talk all this NCAA Tournament, the truth about a year without ball, and who's the baddest in the game (outside of basketball)

In Episode 27 Cole Charlebois joins FLP to share his knowledge of Calgary's famous Peter's Drive-in, everyone shares some funny stories, and we take a deep dive into what makes Jordan and Lebron both great

Episode 26 is the 1st live video episode in Foul Language history!! This episode we talk about recent Calgary High school commitments, U of C AD Resigning his position, the Utah Jazz's crazy run, and finally getting the Jack Simpson gym back!

In this episode Aidan and Cian go through Shea Serrano's "Basketball (And other things)" And guess and argue their way above a bunch of crazy lists that include the best basketball songs of all time, greatest centers, and weird pickup basketball rules.

Lukas Humle joins the podcast today to give young hoopers some tips for basketball, and we also talk about one of the clutches shots ever made by Lukas in the 2019 Calgary High School Semis against Bishop O'Byrne!

In episode 23 we bring our Dad onto the podcast to discuss his incredible basketball journey, how basketball has changed throughout the years, and much more!

In this episode Aidan and Cian rank all the new City Edition Jerseys from 20 different NBA Teams!

In the epsiode of The Foul Language Podcast Aidan and Cian talk about how Alberta's government decisions affect sports in the local area. Where Russel Westbrook should if he wants out of Houston, and look forward to a special episode next week!

Zack Duncan joins the pod this week for some chill discussion, and talks a little bit about the NBA Draft, and how high school is going so far. Quality on this episode seems to be glitching a lil bit so we'll try and fix that for next week. Enjoy!

In this Episode of The Foul Language Podcast, Aidan and Cian discuss what NBA Teams would be a nightmare next year, why the ACC has been awesome this year and different takes on how you should dress for halloween

In this episode Aidan and Cian test out the brand new setup while counting down the top 5 frozen food and top 5 after school foods, as well as the best way to win in the NBA

The return of The Foul Language Podcast starts with the news that Canada West and OUA have cancelled their basketball seasons for 2020/2021, thoughts on LeBron and the Lakers winning the NBA Championship in the Bubble, and how much of a success the NBA Bubble was.

In Episode 16, Aidan and Cian decide how athletic Drake actually is, whether what's behind the hoop matters when shooting and make their picks for the 1st Round of the NBA Playoffs

In this chill episode of the Foul Language Podcast, Aidan and Cian get into some pretty funny conversations about what new shoes Cian should look into getting and what should be added to the NBA Bubble that can make it even more entertaining.

In this Episode of The Foul Language Podcast, Aidan and Cian discuss the tragic passing of George Floyd and the situation as a whole. The NBA Also returns and the duo decides if anyone was left out and if there should be a play in tournament for the playoffs. Lastly they review the entirety of the Last Dance, as they go through each episode discuss…

Aidan J. Makes his decision on where he is going to play University Basketball Next Year

On this rather different episode, Aidan and Cian about the pandemic of the Coronavirus and what it means for local and worldwide basketball.

The Foul Language Podcast invites it's first guests Tobi and Ben while on a high school basketball tournament. There is a bunch of funny moments in this episode and I know everyone will enjoy-