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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
The Midday Report 19 November 2024
Manage episode 450967712 series 116443
Вміст надано Primedia Broadcasting. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Primedia Broadcasting або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Manage episode 450967712 series 116443
Вміст надано Primedia Broadcasting. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Primedia Broadcasting або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Усі епізоди
×On today’s Midday Report, host Mandy Wiener provides an in-depth look at the latest news headlines. Among the top stories, Minister’s Ronald Lamola and Parks Tau respond to Donald Trump’s tariffs. NPA head Shamila Batohi joins Mandy to speak about the Omotoso case, and the criticism of the prosecutors. The public protector has cleared President Cyril Ramaphosa of using state resources for party events. Since it is Friday, Mandy brings us sports and good things too. Listen live - The Midday Report with Mandy Wiener is broadcast weekdays from noon to 1pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
On today’s Midday Report, host Mandy Wiener provides an in-depth look at the latest news headlines. Among the top stories, the DA is heading to court to interdict the VAT hike. The DA claims the ANC does not want to share power, and ActionSA is on standby to join the GNU. Meanwhile, the Presidency is concerned about US President Donald Trump’s tariff hikes. Wiener also brings us an update on the Cwecwe case. All of this and more. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1 pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
On today’s Midday Report, host Mandy Wiener provides an in-depth look at the latest news headlines. Among the top stories, a shock court judgement sees Nigerian televangelist Pastor Timothy Omotoso acquitted on all charges. The NPA is under fire for ‘bungling’ the case. The budget vote is set for 2 pm and President Cyril Ramaphosa has drawn a line in the sand with the DA. Meanwhile, the ANC Women’s League is marching on parliament, and South African officials have met a US government delegation to mend fences. All of this and more. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1 pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
On today’s Midday Report, host Mandy Wiener provides an in-depth look at the latest news headlines. Among the top stories, the GNU is ‘on the brink’ as John Steenhuisen and Cyril Ramaphosa meet. Parliament’s finance committee is also meeting ahead of Wednesday’s vote on the Budget. In other news, Wiener looks at how the VAT increase would impact the price of protein and the electricity minister provides an update on Independent Power Producers. Meanwhile, The JSC interviews candidates for vacancies in the electoral and labour court. All of this and more. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1 pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
On today’s Midday Report, host Mandy Wiener provides an in-depth look at the latest news headlines. Among the top stories, the ANC and DA are reportedly close to reaching a deal over the contentious South African budget. In other news, there are mounting calls for justice following the rape of a seven-year-old girl at a school in the Eastern Cape. Additionally, a 27-year-old man has been charged with the murder of six community patrollers in Soshanguve. To round off the report, Wiener covers the weekend's sports highlights. All of this and more. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1 pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
Today on The Midday Report, host Mandy Wiener delves into the latest developments, including the return of Nosiviwe Mapisa-Nqakula to court over her corruption case, and the Cancer Alliance's response to a recent court ruling against Gauteng Health. In other news, AfriForum CEO Kallie Kriel weighs in on the Constitutional Court's decision to strike down the organisation's appeal regarding the controversial 'Kill the Boer' chant. Minister of Public Works and Infrastructure, Dean Macpherson, provides an update on the ongoing battle with the construction mafia. And, as it’s Friday, we round off with the latest weekend sports updates and some feel-good stories. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
Today on The Midday Report, host Mandy Wiener takes you through the latest headlines, including ANC Caucus leader Banele Majingo making a surprising move, joining the DA. In other news, Water and Sanitation Minister Pemmy Majodina dismisses claims of a water crisis in Gauteng. Meanwhile, a statue honouring the late Johnny Clegg is being unveiled today. And for book lovers, our Book of the Week is The Uncomfortable Truth About South Africa’s Agriculture by Wandile Sihlobo and Johann Kirsten. All this and more. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1 pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
On The Midday Report, host Mandy Wiener delves into the day's top headlines. Johannesburg Mayor Dada Morero addresses the controversy surrounding the renaming of Sandton Drive. Meanwhile, two suspects connected to the Soshanguve shooting have appeared in court. In other news, Mmusi Maimane outlines the conditions under which BOSA would support the ANC's budget. The South African Veterinary Association issues a stark warning about the severe consequences of the termination of USAID funding. Lastly, in sports, First National Bank steps in to replace MTN as the title sponsor for the Springboks. All this and more. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1 pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
Today on the Midday Report, host Mandy Wiener covers the latest developments, including Police Minister Senzo Mchunu’s visit to the Soshanguve Police Station. One suspect has been arrested in connection with the killing of five community safety patrollers. In other news, President Cyril Ramaphosa reaffirms that 'our nurses will be the backbone of NHI', while the Department of Home Affairs launches a new anti-corruption forum. Additionally, Pule Mabe’s corruption trial has been postponed until June. All this and more. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1 pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
In today’s Midday Report, host Mandy Wiener covers the latest headlines, starting with growing fears among Soshanguve residents following the brutal murder of five local patrollers. As we mark World TB Day, Wiener looks at the impact of recent US funding cuts. In other developments, trials have been delayed due to ongoing water cuts, while hundreds of protesters have marched in Durban against illegal immigrants. Finally, Wiener wraps up with a roundup of the weekend's sports highlights. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
Today on The Midday Report on 702 and CapeTalk, host Mandy Wiener covers the latest news, including Deputy President Paul Mashatile leading this year’s Human Rights Day events. The PAC is in Sharpeville and is calling for Human Rights Day to be renamed to commemorate the massacre. The DA’s Helen Zille speaks to Mandy about why she is in Claremont, Johannesburg. Since it is Friday, Mandy brings us sports and good things. This and more on the Midday Report with Mandy Wiener. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
Today on The Midday Report, host Mandy Wiener covers the latest news, including the postponement of the case against Duduzile Zuma-Sambudla. The case, which revolves around charges of incitement to commit terrorism and two counts of incitement to public violence tied to the July 2021 riots, has been rescheduled to 14 August. In other news, the attempted murder charge against controversial businessman Edwin Sodi has been removed from the court roll. Additionally, today marks the deadline for the SASSA card swap. The book of the week is The Mavericks: How Coronation, Ninety One, and Allan Gray Beat the Rest by Stephen Cranston. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
Today on The Midday Report, host Mandy Wiener covers the latest news, including updates on EMPD’s illegal protest which caused havoc on Johannesburg’s roads. She also gives an update on the February inflation numbers released by Stats SA. Meanwhile, the Health Minister claims that the private sector has distanced itself from the fight against TB. Former South African Airways (SAA) board member Yakhe Kwinana faces allegations of extortion, intimidation and malicious property damage. The DA is back in court over the ANC’s cadre deployment policy. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1:00 pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
Today on The Midday Report, host Mandy Wiener covers the latest breaking news, including Gauteng Finance MEC Lebogang Maile delivering the provincial budget speech for the 2024/25 financial year. In other developments, CCTV footage has revealed a third suspect was involved in the murders of Cloete and Thomas Murray on 18 March 2023, two years after the incident. Meanwhile, nine SASSA employees have appeared in court in connection with card fraud. The Department of Forestry, Fisheries, and the Environment also provides an update as South African scientists trapped in Antarctica plead for help due to a violent team member. And, of course, there are the latest developments from the Joshlin Smith trial. Listen live - The Midday Report with Mandy Wiener is broadcast on weekdays from noon to 1:00 pm on 702 and CapeTalk. See omnystudio.com/listener for privacy information.…
See omnystudio.com/listener for privacy information.
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