Embracing Authenticity and Driving Digital Transformation with Katya Denike, Chief Product Officer at Holland and Barrett

Product Team Success

#MBA #Careers #Business #Productivity Coach #Im On

22:49

Jonathan Jones is an NFL cornerback for the Washington Commanders who rose from the undrafted ranks to become two-time Super Bowl champion with the New England Patriots, a businessman, philanthropist, and licensed pilot. In 2019, Jonathan founded the Jonathan Jones Next Step Foundation in 2019, a platform dedicated to empowering youth through education, professional development, and mentorship. The foundation works to alleviate food insecurity, promote women in stem and sports, and to promote professional development in the communities where he lives. Jay and Jonathan talk about investing in the communities they live in, acknowledging the people who helped you become the person you are, and paying that same investment forward to the next generation. Episode Chapters 0:00 intro 1:24 Building local connections 4:25 Jonathan’s mentors and mentees 10:54 Jonathan’s pride in his mentees’ successes 13:04 how Jonathan chooses his causes 14:08 Jonathan’s support for girls and young women 17:19: Jonathan’s passion for flying 19:40 The Next Step Foundation 20:29 Goodbye For video episodes, watch on www.youtube.com/@therudermanfamilyfoundation Stay in touch: X: @JayRuderman | @RudermanFdn LinkedIn: Jay Ruderman | Ruderman Family Foundation Instagram: All About Change Podcast | Ruderman Family Foundation To learn more about the podcast, visit https://allaboutchangepodcast.com/ Looking for more insights into the world of activism? Be sure to check out Jay’s brand new book, Find Your Fight , in which Jay teaches the next generation of activists and advocates how to step up and bring about lasting change. You can find Find Your Fight wherever you buy your books, and you can learn more about it at www.jayruderman.com .…

рік тому 20:35

MP3•Головна епізоду

Key Insights:

Bringing Your Full Self to Work

Katya advocates for authenticity and informality in professional settings
Breaking the mold of overcomplicated strategies and formal behavior
Short-term challenges can lead to long-term career benefits

Authenticity and Workplace Dynamics

The importance of connecting personal experiences with work
Encouraging product teams to work in stores for customer insights
Balancing company needs with individual fulfillment

Personal Fulfillment and Workplace Culture

Creating environments that allow for authenticity and humanity
The positive impact of being true to oneself on personal happiness and work environment
Encouraging vulnerability and challenging existing patterns

Lessons from Digital Transformations

Three key elements of product transformation: a) Moving to a product operating model b) Implementing proper product discovery c) Aligning product capability with business goals
The importance of execution skills in addition to strategic knowledge
Balancing empathy with the need for change and progress

Communication in Transformation

The challenge of constant communication without being preachy
Selecting pioneers to showcase success and inspire others
Finding the right balance in expressing excitement about achievements

Actionable Takeaways for Product Leaders:

Encourage authenticity within your team by leading by example
Connect product development with real customer experiences through store visits or customer service interactions
Foster an environment where team members feel comfortable bringing their full selves to work
In digital transformations, focus on both strategic knowledge and execution skills
Develop empathy and communication skills to align diverse perspectives during transformation
Regularly remind team members of new processes without becoming overbearing
Balance your enthusiasm when communicating successes to ensure your message resonates with all stakeholders

By embracing authenticity and applying these insights, product leaders can create more fulfilling work environments and drive successful digital transformations.

66 епізодів

Product Team Success

Embracing Authenticity and Driving Digital Transformation with Katya Denike, Chief Product Officer at Holland and Barrett

Product Team Success

published рік тому

Поширити

MP3•Головна епізоду

Key Insights:

Bringing Your Full Self to Work

Katya advocates for authenticity and informality in professional settings
Breaking the mold of overcomplicated strategies and formal behavior
Short-term challenges can lead to long-term career benefits

Authenticity and Workplace Dynamics

The importance of connecting personal experiences with work
Encouraging product teams to work in stores for customer insights
Balancing company needs with individual fulfillment

Personal Fulfillment and Workplace Culture

Creating environments that allow for authenticity and humanity
The positive impact of being true to oneself on personal happiness and work environment
Encouraging vulnerability and challenging existing patterns

Lessons from Digital Transformations

Three key elements of product transformation: a) Moving to a product operating model b) Implementing proper product discovery c) Aligning product capability with business goals
The importance of execution skills in addition to strategic knowledge
Balancing empathy with the need for change and progress

Communication in Transformation

The challenge of constant communication without being preachy
Selecting pioneers to showcase success and inspire others
Finding the right balance in expressing excitement about achievements

Actionable Takeaways for Product Leaders:

Encourage authenticity within your team by leading by example
Connect product development with real customer experiences through store visits or customer service interactions
Foster an environment where team members feel comfortable bringing their full selves to work
In digital transformations, focus on both strategic knowledge and execution skills
Develop empathy and communication skills to align diverse perspectives during transformation
Regularly remind team members of new processes without becoming overbearing
Balance your enthusiasm when communicating successes to ensure your message resonates with all stakeholders

By embracing authenticity and applying these insights, product leaders can create more fulfilling work environments and drive successful digital transformations.

66 епізодів

#MBA #Careers #Business #Productivity Coach #Im On

Усі епізоди

Product Team Success

1
Streamlining Product Ops: Processes and Tooling That Actually Work 23:00

6 днів тому23:00

23:00

Join me and Graham Reed on April 22nd for an exclusive webinar on "The Future of Product Ops with AI & Automation" where we'll dive deeper into practical strategies for leveraging AI to streamline your product operations processes and elevate your career. https://www.productboard.com/events/the-future-of-product-ops-with-ai-automation/ In this episode of Product Team Success, host Ross Webb brings together six pioneering product operations leaders who reveal their battle-tested approaches to processes and tooling that can transform how product teams work together. Guest Experts: Graham Reed Justin Woods Ankit Kumar Craig McDonald Jerry Limber Holly Holbrook Episode Highlights: Process Isn't a Dirty Word (Graham Reed) Graham explains why effective processes are crucial for product operations success: Businesses fundamentally run on processes – the key is streamlining them Processes serve as a form of communication across the organization Centralized tooling helps share information efficiently When done right, processes save time and reduce duplication Consider all potential audiences when designing processes The People-Process-Tools Hierarchy (Justin Woods) Justin shares his structured approach to balancing people, processes, and tools: Start with people and processes before selecting tools Create separate process flows for different inputs (ideas, feedback, requests, defects) Capture information from both customers and internal teams Maintain good hygiene between processes Use centralized collection tools Establish regular review cadences with SLAs Standardization Creates Clarity (Ankit Kumar) Ankit takes a practical approach to creating efficiency through standardization: Define clear handoff processes between teams Create a RACI matrix to clarify ownership Standardize templates for PRDs, user stories, and acceptance criteria Define entry/exit criteria for each phase of development Balancing New Technology with Decision Speed (Craig McDonald) Craig provides insights on technology adoption in product operations: Product managers naturally gravitate toward new technologies Consider how new tools impact decision-making velocity Balance innovation with practical implementation Look for technologies that solve genuine pain points Clear Artifacts Drive Organizational Scale (Jerry Limber) Jerry emphasizes the relationship between process and scale: As organizations grow, standardized processes become essential Focus on artifacts that create clarity about what's being built and why Balance standardization with space for team innovation Build on a foundation of standardized reporting Feedback Loops Between Teams (Holly Holbrook) Holly explains how feedback enhances product operations: Create tight feedback loops between product and engineering Develop clear product requirement documents Use daily standups to address questions quickly Balance documentation with accessible communication Key Takeaways: Effective processes are communication tools that save time and reduce duplication Start with defining processes before selecting tools Standardize templates and handoffs to create clarity and efficiency Balance new technology adoption with decision-making speed As organizations scale, clear artifacts become essential Maintain tight feedback loops between teams regardless of documentation quality Episode Sponsor: This episode is brought to you by ProductBoard, the leading product management platform trusted by customer-centric organizations like Zoom, Salesforce, and Autodesk. For over a decade, ProductBoard has helped product leaders build the right products faster by mastering the voice of customer. Resources Mentioned: ProductBoard Pulse - AI-powered voice of customer solution Upcoming webinar with Graham Reed and Ross Webb (April 2025)…

Product Team Success

1
The Secret to Product Ops Success: Communication & Relationships Mastery 17:43

22 дні тому17:43

17:43

The Secret to Product Ops Success: Communication & Relationships Mastery Upcoming Event Join Ross Webb and Graham Reed for a deeper dive into product ops communication strategies in an exclusive webinar with ProductBoard on April 22nd. Link is here https://www.productboard.com/events/the-future-of-product-ops-with-ai-automation/ Episode Summary In this illuminating episode of Product Team Success, host Ross Webb explores how mastering communication and relationship building transforms product operations effectiveness. Featuring insights from five pioneering product ops leaders, this episode reveals battle-tested approaches to communication that can elevate your product operations to the next level. Key Insights Audience-Led Communication - Graham Reed Communication is fundamentally about imparting or receiving valuable information Product managers must focus on what their audience needs to hear, not what they want to say Technical accomplishments should be translated into value that sales and other teams can actually use Tailoring messages to specific audiences creates enthusiasm that cascades throughout the organization Roadmaps as Communication Tools - Justin Woods Roadmaps should function as communication alignment tools, not static documents Create a single source of truth with multiple views tailored to different audiences Implement regular roadmap briefings and reviews specific to each audience's needs Maintain roadmaps as living documents with proactive updates on progress and changes Always seek feedback to ensure communication achieved the desired alignment Handling Pushback Effectively - Anna Peterson Resistance to change is inevitable - be prepared for it Identify recurring themes in feedback to address systemic concerns Product ops often fails when it focuses on solving the wrong problems or communicating ineffectively Even the best processes require clear communication about their purpose and value Building Trust Across Organizations - Ray Carvill Focus on relationships from "the front line engineer to the CIO" Established trust creates the foundation for meaningful improvements Strong relationships enable the conversations that drive positive organizational change Vertical trust-building is as important as horizontal alignment Creating Authentic Connections - Denielle Booth Genuine interactions form the basis of productive partnerships Begin new relationships by understanding pain points and daily challenges Ask key questions: "What does your day look like? What does your work look like? Where are the gaps?" Transform transactional interactions into synergistic partnerships that create lasting value Resources Mentioned ProductBoard - Product management platform for capturing customer feedback, prioritizing features, and aligning stakeholders Connect With Us For more insights on building effective product operations, watch our comprehensive Product Ops Playbook episode and subscribe for more product leadership wisdom.…

Product Team Success

1
Mastering Voice of Customer: Your Secret Ingredient for Product Career Success 16:57

9 weeks тому16:57

16:57

Upcoming Webinar: Don't miss our live webinar "From Feedback to Features: Building Customer-Centric Product Teams at Scale" on February 25th, 2025. Learn actionable strategies for scaling customer-centric practices across your product organization. Time: 10:00 AM PST / 1:00 PM EST / 12:00 PM CST Register here: https://bit.ly/42SPHon In this episode of Product Team Success, Ross Webb explores how mastering Voice of Customer can transform your product career. Drawing from his experience as a Principal Product Manager at Amazon and Just Eat, Ross brings together five product leaders who share their proven approaches to turning customer understanding into career advancement. Key Highlights: Converting Customer Insights into Executive Influence Phil Hornby reveals how to manage the complexity of customer data Strategies for combining data, anecdotes, and intuition Using Customer Advisory Boards effectively Leveraging AI tools to process customer feedback at scale Building Team-Wide Customer Understanding Philipp Katzenstein demonstrates engaging product owners and developers Making customer interviews a natural team routine Creating shared customer personas across teams Data-Driven Stakeholder Management Justine Salter shares approaches to overcoming opinion-based decisions Using customer data to influence challenging stakeholders Building credibility through customer insights Structured VoC Programmes Anna Peterson breaks down comprehensive feedback systems Building customer panels and ride-along programmes Creating sustainable feedback loops Balancing Customer Types Giancarlo Herrera on managing internal and external customer needs Building integrated feedback systems Creating collective understanding across stakeholder groups Key Takeaways: Customer understanding must be systematic and scalable Team engagement in VoC creates better outcomes Data-driven customer insights are crucial for influence Balanced feedback systems drive career success Connect with our guests on LinkedIn to continue the conversation about turning customer understanding into product career success and sign up for the webinar above with Product Board, it's going to be great.…

Product Team Success

1
Accelerating Product Leadership Through Effective Coaching 14:29

11 weeks тому14:29

14:29

In this episode, Ross Webb, former product leader at Amazon and Just Eat, explores how mentorship and coaching can dramatically accelerate product management careers. Four seasoned product leaders share their strategies for both giving and receiving impactful mentorship. Key Topics Discussed: The limitations of certifications and frameworks compared to mentorship How to balance pushing for results while maintaining team motivation Creating and leveraging a personal board of directors Identifying promising talent for mentorship Transforming one-to-one meetings into powerful coaching conversations Featured Guests: Arttu Huhtiniemi shares insights on finding the perfect balance between being too harsh and too soft in coaching growth company teams Bart-Jan Pers introduces his concept of building a personal board of directors for career guidance Prachi Garg discusses how to identify potential in mentees through their curiosity and engagement Chris Watson reveals strategies for making one-to-ones more effective through structured yet natural conversations Key Insights: The importance of regular, consistent coaching conversations How to adapt mentorship approaches for different personality types Building trust through open, honest communication The value of celebrating successes alongside addressing challenges Actionable Takeaways: Create a structured approach to regular one-to-ones Build a diverse network of 3-10 mentors with complementary strengths Focus on high-importance but not urgent matters for career growth Develop a standing agenda for coaching conversations while maintaining flexibility Connect with our guests on LinkedIn to learn more about their approaches to mentorship and coaching in product management. Join the Top Prods Community: Take your product leadership journey to the next level by joining our community at https://www.top-prods.com . Connect with mentors, access structured guidance, and accelerate your career growth alongside fellow product leaders.…

Product Team Success

1
Building Championship-Level Product Teams: Strategies for Success 20:42

13 weeks тому20:42

20:42

In this episode, Ross Webb, former product leader at Amazon and Just Eat, reveals how successful product organizations mirror championship sports teams through intentional collaboration, defined roles, and productive tension. Five experienced product leaders share their strategies for building and leading high-performing teams. Key Topics Discussed: Creating natural cross-team collaboration Building genuine engineering partnerships Managing productive tension between teams Remote team relationship building Designing complementary team structures Featured Guests: Phil Hornby introduces his innovative "3 hats" approach to breaking down silos and encouraging natural collaboration Becca Cooke shares insights on creating true engineering partnerships beyond simple delegation Brian Flanagan explains how to balance product and engineering relationships through healthy tension Katherine Cunliffe reveals strategies for building strong relationships in remote teams Mel McVie demonstrates how to build diverse teams that complement each other's strengths Key Insights: The importance of dedicated collaboration time through "office hours" How to empower engineers through problem-solving vs prescription The distinction between product owning "what" and engineering owning "how" Building personal connections in remote environments The value of hiring for complementary strengths Actionable Takeaways: Implement the 3 hats approach to create natural collaboration Create dedicated office hours for cross-team support Focus on problems rather than prescriptive solutions with engineering Prioritize informal connections in remote settings Hire for your blind spots to create stronger collective teams Join the Top Prods Community: Take your product leadership journey to the next level by joining our community at https://www.top-prods.com . Connect with mentors, access structured guidance, and accelerate your career growth alongside fellow product leaders. Resources Mentioned: Top Prods Community 4 Pillars of Product Success Guide Connect with our guests on LinkedIn to learn more about their approaches to building high-performing product teams.…

Product Team Success

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Why Smart Product Leaders Train Like Athletes - With Adrian Postelnicu, Arttu Huhtiniemi, Bradley King & Ayla Erima 17:34

23 weeks тому17:34

17:34

Episode Summary: Just like elite athletes never stop practicing their fundamentals, successful product leaders continuously develop core competencies that drive performance. In this power-packed episode, four exceptional product leaders share their strategies for mastering the four essential skills that separate good product managers from great ones. Key Highlights: [00:00:00] - Introduction: The Athletic Approach to Product Leadership [00:01:37] - Meet Our All-Star Product Leaders Data Analytics & Culture with Adrian Postelnicu (CPO, Metro) [00:02:54] Why real culture change comes from behaviors, not perks The three pillars of effective product culture: ownership, empowerment, and results How to demonstrate ownership through actions rather than words Creating safe spaces for teams to experiment and fail The importance of letting go of non-performing initiatives Strategic Prioritization with Arttu Huhtiniemi (CPO, Miradore) [00:09:04] Using the right framework for external factor analysis Aligning stakeholder visions across the organization The importance of market analysis in prioritization Creating implementation plans that stick Balancing short-term delivery with long-term vision Engineering Partnerships with Bradley King [00:11:08] Creating "healthy tension" between product and engineering Why the best teams thrive on productive challenge Setting joint goals for shared success The importance of clear roles while maintaining overlap How to encourage constructive disagreement Customer Value Creation with Ayla Erimer (Senior Director, Mews) [00:13:25] Moving beyond the feature factory mindset Building layers of value rather than isolated solutions How to connect solutions to unlock new opportunities The importance of trust in product teams Structuring organizations for innovation Key Takeaways: Product leadership requires continuous practice and development of core competencies Data-driven culture comes from behaviors and actions, not perks Effective prioritization requires alignment across stakeholder groups Strong product-engineering partnerships thrive on productive challenge Success comes from layering value, not just shipping features Resources Mentioned: PESTL Framework for external analysis Top Prods Community: www.top-prods.com Featured Guests: Adrian Postelnicu - CPO at Metro Arttu Huhtiniemi - CTO at Miradore Bradley King - Product Leader Ayla Erimer - Senior Director of Product at Mews Get More Value: Join the Top Prods community for structured accountability, peer support, and proven frameworks to help you level up your product leadership capabilities. Visit www.top-prods.com to learn more.…

Product Team Success

1
Embracing Authenticity and Driving Digital Transformation with Katya Denike, Chief Product Officer at Holland and Barrett 20:35

24 weeks тому20:35

20:35

In this episode of Product Team Success, we're joined by Katya Denike, Chief Product Officer at Holland and Barrett, to explore the power of authenticity in the workplace and the keys to successful digital transformation. Key Insights: Bringing Your Full Self to Work Katya advocates for authenticity and informality in professional settings Breaking the mold of overcomplicated strategies and formal behavior Short-term challenges can lead to long-term career benefits Authenticity and Workplace Dynamics The importance of connecting personal experiences with work Encouraging product teams to work in stores for customer insights Balancing company needs with individual fulfillment Personal Fulfillment and Workplace Culture Creating environments that allow for authenticity and humanity The positive impact of being true to oneself on personal happiness and work environment Encouraging vulnerability and challenging existing patterns Lessons from Digital Transformations Three key elements of product transformation: a) Moving to a product operating model b) Implementing proper product discovery c) Aligning product capability with business goals The importance of execution skills in addition to strategic knowledge Balancing empathy with the need for change and progress Communication in Transformation The challenge of constant communication without being preachy Selecting pioneers to showcase success and inspire others Finding the right balance in expressing excitement about achievements Actionable Takeaways for Product Leaders: Encourage authenticity within your team by leading by example Connect product development with real customer experiences through store visits or customer service interactions Foster an environment where team members feel comfortable bringing their full selves to work In digital transformations, focus on both strategic knowledge and execution skills Develop empathy and communication skills to align diverse perspectives during transformation Regularly remind team members of new processes without becoming overbearing Balance your enthusiasm when communicating successes to ensure your message resonates with all stakeholders By embracing authenticity and applying these insights, product leaders can create more fulfilling work environments and drive successful digital transformations.…

Product Team Success

1
Mastering Product Ops: Expert Strategies to Supercharge Your Product Teams 35:57

31 weeks тому35:57

35:57

In this packed episode of Product Ops Success, host Ross Webb brings together four seasoned Product Operations experts to share their invaluable insights on scaling product teams and driving business growth. Whether you're a product leader looking to optimize your team's performance or a product manager aiming to advance your career, this episode offers actionable strategies you can implement immediately. Key topics covered: 1. Creating Repeatable Systems for High-Impact Product Work Antonia Landi demystifies product ops and reveals how to: • Develop frameworks that streamline your product development process • Implement tools that boost your team's efficiency • Use data effectively to drive better decision-making 2. Improving Time to Market and Decision-Making Processes Emma Orsi shares strategies to: • Reduce your product development cycle time • Enhance your decision-making process with data-driven insights • Navigate challenges in scaling and mergers 3. Balancing Data-Driven Decisions with Intuition Holly Holbrook explores: • How to leverage data without losing the human touch in product management • Techniques for integrating customer feedback into your product strategy • Ways to foster stronger collaboration between product and engineering teams 4. Navigating Complexities and Unknowns in Product Ops Jerry Limber discusses: • How to thrive in ambiguous situations as a product ops professional • Strategies for balancing standardization and innovation in your processes • Tactics for overcoming common pitfalls in product operations Actionable takeaways: 1. Learn how to create a Product Development Life Cycle (PDLC) that works for your organization 2. Discover key metrics to measure and improve your product ops performance 3. Gain insights on how to build trust and alignment across different teams 4. Understand how to adapt your product ops strategies as your company grows or undergoes mergers Whether you're just starting in product ops or looking to take your skills to the next level, this episode provides a wealth of knowledge from experts who have navigated the challenges you're facing. By implementing these strategies, you'll be better equipped to drive efficiency, foster innovation, and ultimately deliver more value to your customers and organization. Don't miss out on this opportunity to transform your approach to product operations. Tune in now and start optimizing your product team's performance today! Remember to follow our guests on LinkedIn for more insights: • Antonia Landi • Emma Orsi • Holly Holbrook • Jerry Limber And check out our sponsor, Air Focus, for flexible product management tools that can help streamline your product ops processes.…

Product Team Success

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Chess Moves for Product Leadership: Expert Strategies to Accelerate Your Career 32:14

32 weeks тому32:14

32:14

In this power-packed episode of Product Team Success, host Ross Webb brings together four seasoned product leaders to share their game-changing career strategies. Whether you're an aspiring product manager or a seasoned pro eyeing that next big promotion, this episode offers actionable insights to help you outmaneuver challenges and seize opportunities in your product management career. Key topics covered: 1. From Product Tester to Strategic Leader Tarun Dhawan, Director of Product Management at SIXT SE, reveals: • How to identify and solve overlooked problems in your organization • Strategies for moving from execution to strategic decision-making • The importance of understanding your company's global picture 2. Mastering Testing Strategies as a Unique Value Proposition Chadi Azar, Senior Product Manager at Reverso, shares: • Innovative approaches to testing complex, integrated products • How to leverage your entire company for real-life testing • Techniques for gathering meaningful feedback from busy colleagues 3. Leveraging Financial Acumen in Product Management Joseph Malach, Director of Product Management at LSEG, discusses: • Why understanding finance is crucial for product managers • How to use financial insights to gain stakeholder buy-in • Strategies for framing your product in terms of business impact 4. Digital Transformation and Product Operating Models Mihai Zaharia Radulescu, Director of Product and Platform Management at Estée Lauder Companies, explores: • Keys to successful digital transformation initiatives • How to implement a product operating model in a project-focused organization • Strategies for data-driven decision making and stakeholder management 5. Effective Stakeholder Management and Team Leadership Tarun Dhawan returns to share: • The "lion mindset" for confident stakeholder management • Techniques for managing relationships in large organizations • How to stay connected with diverse stakeholders through informal meetings Actionable takeaways: 1. Learn how to identify and solve "leaky bucket" problems to demonstrate value 2. Discover techniques for gathering comprehensive product feedback efficiently 3. Understand how to frame product decisions in financial terms for greater impact 4. Master the art of introducing product-centric thinking in traditional organizations 5. Develop strategies for maintaining strong stakeholder relationships as you advance Whether you're looking to make your next career move or aiming for the C-suite, this episode provides a wealth of knowledge from experts who have successfully navigated the product management landscape. By implementing these strategies, you'll be better equipped to advance your career, lead with confidence, and drive meaningful impact in your organization. Don't miss out on this opportunity to level up your product management career. Tune in now and start making your strategic career moves today! Remember to connect with our guests on LinkedIn for more insights: • Tarun Dhawan • Chadi Azar • Joseph Malach • Mihai Zaharia Radulescu And check out the Top Prods membership community for exclusive access to product leadership insights and networking opportunities.…

Product Team Success

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Assembling Your Product Management Career Puzzle: Insights from Industry Leaders 30:10

35 weeks тому30:10

30:10

In this illuminating episode of Product Team Success, host Ross Webb brings together four accomplished product management experts to share career-defining insights and strategies. Our guests offer valuable pieces to help you complete your product management career puzzle: Mihai: Building a Well-Rounded Product Experience The importance of consumer product experience Navigating B2B product challenges Mastering white-labeling and multi-tenant services Expanding beyond engineering into marketing and public speaking Ayla Erimer: Leveraging Diverse Experiences The value of working across different industries and product types Adapting your product management toolkit to different contexts Balancing flexibility with core principles Chadi Azar: The Art of Benchmarking Looking beyond direct competitors for inspiration Overcoming the "not invented here" bias Using benchmarking to accelerate product development Justine Salter: Mastering Stakeholder Management Tailoring communication to different stakeholder types Preparing thoroughly for stakeholder interactions Navigating language differences between departments Key Takeaways: Diversify your product management experience across consumer and B2B products Don't pigeonhole yourself into a specific product type or industry Use smart benchmarking to accelerate your product development Tailor your communication style to different stakeholders Be aware of language differences between departments to avoid misunderstandings The episode emphasizes that success in product management is an ongoing journey of expanding your toolkit and perspective. By applying these insights, listeners can enhance their careers and become more effective product leaders.…

Product Team Success

1
Nurturing Product Career Growth: Insights from Amplitude's Ibrahim Bashir 17:05

40 weeks тому17:05

17:05

Join us as we dive deep into the world of product management with Ibrahim Bashir, VP of Product Management at Amplitude, a leading digital analytics software company. With over three years of experience leading Amplitude's flagship analytics product and now focusing on product strategy, Ibrahim brings a wealth of knowledge on driving product success and innovation. Key Insights: The Evolving Role of Product Management Ibrahim discusses the tension between specialized career paths and the need for horizontal accountability in product management. He emphasizes the importance of owning customer outcomes rather than fixating on specific metrics or feature shipments. As product leaders progress, the role expands to encompass technology, customer support, go-to-market strategies, and more. Challenges in Driving Business Impact Ibrahim highlights the misconception of linear output in product management compared to other roles. He addresses the issue of short-term thinking and the need for longer cycle times to execute product strategies effectively. The importance of establishing clear connections between product work and business outcomes is emphasized. Fostering Innovation and Reinvention Ibrahim shares a framework for product work: establishing, scaling, and sustaining. He stresses the need for companies to maintain a portfolio approach, investing in products at different stages of growth. The importance of revisiting problem-solving approaches and adapting to evolving technologies like AI is discussed. B2B Product Management Insights Ibrahim explains the "multiplayer mode" nature of B2B products, emphasizing the need to consider multiple stakeholders. He highlights the importance of viewing the entire customer experience as part of the product, from discovery to renewal. The value of improving documentation, demos, and support materials is emphasized as a crucial aspect of B2B product management. Actionable Takeaways: Embrace a holistic view of product management that goes beyond feature shipments and metrics. Develop strategies that allow for longer cycle times to prove out product concepts. Maintain a portfolio of products at different growth stages to foster innovation. In B2B products, consider the entire customer journey and all stakeholders involved. Don't underestimate the impact of improving documentation and support materials on product success. Ibrahim Bashir's insights provide a fresh perspective on product management, emphasizing the need for a broader, more strategic approach. By focusing on customer outcomes, fostering innovation, and considering the entire product ecosystem, data management leaders can drive significant growth and success in their organizations. Engage with Ibrahim Bashir on LinkedIn or Twitter for more product management wisdom, check out his upcoming Maven course on Scaling B2B Products , and sign up for his Substack newsletter at https://runthebusiness.substack.com/…

Product Team Success

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Navigating the Product Management Maze: Insights from Mark Anderson, Director of Digital Product at John Lewis 22:39

42 weeks тому22:39

22:39

Certainly. I'll create the podcast show notes, YouTube description, and LinkedIn post based on the transcript and the provided prompts. I'll start with the podcast show notes. Podcast Show Notes: Title: Navigating the Product Management Maze: Insights from Mark Anderson, Director of Digital Product at John Lewis Introduction: In this episode of Product Team Success, we're joined by Mark Anderson, Director of Digital Product at John Lewis. With 17 years of experience in product management, Mark offers invaluable insights for data management leaders looking to enhance their skills and advance their careers. Key Insights: The Evolving Role of Product in Organizations Mark discusses the balance between "get stuff done" mentality and strategic thinking Explores the differences between iterative product development and big, transformative projects Emphasizes the importance of commercial acumen for product managers Product as a Leadership Function Product management as a leadership profession The role of product leaders in connecting commercial outcomes with technology Importance of mastering domain knowledge and facilitating high-level discussions Strategic Decision-Making and Prioritization Early involvement of product teams in strategic conversations Balancing stakeholder needs with technical possibilities The value of articulating complex ideas to non-experts Developing a Successful Product Career Importance of practicing and refining communication skills Balancing technical expertise with people skills Proactively creating opportunities for growth and influence The "Little and Often" Approach to Skill Development Consistent focus on improving key skills Importance of understanding and driving key metrics in your domain Balancing accountability with the ability to influence outcomes Creating Clarity and Context in Product Management Establishing clear metrics and accountability Regular communication and retrospectives, even when things are going well Balancing hard skills with strategic thinking Actionable Takeaways: Develop your commercial acumen to better understand your market and strategic direction Practice articulating complex ideas to non-technical stakeholders Proactively seek opportunities to influence and communicate across your organization Focus on "little and often" skill development in areas where you need improvement Create clarity around metrics and accountability in your product domain Conclusion: Mark Anderson's insights provide a roadmap for data management leaders to excel in their roles and drive meaningful impact in their organizations. By focusing on leadership skills, strategic thinking, and continuous improvement, you can navigate the complex maze of product management and advance your career to new heights.…

Product Team Success

1
Elevate Your Product Management Game: Insights and Strategies from Malte Scholz 24:16

45 weeks тому24:16

24:16

In this episode of Product Team Success, we are joined by Malte Scholz, the visionary co-founder, CEO, and CPO of Air Focus. With his extensive experience in product management and a passion for empowering teams, Malte shares invaluable insights and strategies to help product leaders elevate their skills, make data-driven decisions, and propel their careers to new heights. Key Takeaways: The Rise of Product Ops Understand the impact of product ops on product management teams Learn how to successfully install and leverage product ops to unlock the full potential of your product managers Discover the risks of incorrectly implementing product ops and how to avoid them The Critical Role of Product Tooling Recognize the importance of product tools in achieving success Gain insights into how the right tooling can save time, align teams, and spot dependencies Understand how to select and implement tools that empower your product teams Developing an Insight-Driven Product Strategy Learn the key components of a solid product strategy Discover how to generate actionable customer insights to inform decision-making Understand the importance of writing down, communicating, and repeatedly reinforcing your strategy Navigating the Evolution of Product Management Gain perspective on how product management teams are evolving in their approach to strategy and discovery Learn how to meet teams where they are and elevate them to the next level of modern product management Discover the importance of centralizing customer feedback and linking it to your product roadmap Mastering Multi-Product Road Mapping Understand the challenges and benefits of multi-product road mapping Learn how to create portfolio views that align teams, spot dependencies, and inform investment decisions Discover how to empower autonomous product teams while providing leadership with the big picture Conclusion: In this enlightening episode, Malte Scholz shares a wealth of knowledge and practical strategies to help product leaders thrive in their roles. By implementing these insights, you'll be equipped to develop a strong product strategy, harness the power of tooling, and navigate the complexities of multi-product road mapping. Take action today and start elevating your product management game to drive success for your team and your career.…

Product Team Success

1
Mastering Product Leadership: Stephanie Leue's Insights for Navigating Challenges and Building Trust 14:47

46 weeks тому14:47

14:47

In this episode, we have the pleasure of speaking with Stephanie Leue, a seasoned product management leader with over 23 years of experience. As the Group Product Manager at Ringier AG, Stephanie brings a wealth of knowledge and fresh perspectives on building successful teams, especially in the face of setbacks. Her insights will help you elevate your product management game and navigate the complexities of leading teams in challenging times. Key Takeaways: Building and Maintaining Trust Within Teams Understand that building trust is a process that takes time and investment Embrace the challenges your team faces and listen to their concerns Provide transparent communication and back up your decisions with data and strategy Believe in the long-term payoff of your decisions, even if they are initially unpopular Measuring Success in Rebuilding Trust Introduce metrics like NPS (Net Promoter Score) and CES (Customer Effort Score) to track progress Use CES to identify challenges customers face and prioritize improvements accordingly Monitor manager NPS to gauge your effectiveness as a leader and identify areas for personal growth Empowering Product Managers to Conduct Research Assume good intentions when PMs struggle with customer research or product usage Identify and address the barriers holding PMs back, such as lack of time, support, or tools Provide the necessary resources and methodologies to enable PMs to gather valuable insights Financial Literacy for Product Managers Recognize the importance of financial knowledge, especially as you advance in your career Seek out a mentor or ally in your organization who can make financial data accessible and engaging Start learning about business acumen and financial metrics early in your career to set yourself up for success Managing Up and Advancing Your Career Focus on making your manager's life easier by being a proactive problem-solver Understand your company's and manager's biggest challenges and find ways to contribute to their success Leverage your strengths, whether introverted or extroverted, to effectively communicate and manage up Cultivate patience and calmness in the face of stress and chaos to steer situations more effectively By applying these insights to your own product management journey, you'll be better equipped to build trust, navigate challenges, and advance your career. Stephanie's wisdom will help you become a more effective leader and drive success for your team and organization.…

Product Team Success

1
A Product Leader's Guide to Peak Performance and Career Growth with Chris Hubmann 16:09

47 weeks тому16:09

16:09

Meet Christian Hubmann, a seasoned product development veteran with over 30 years of experience and the current Vice President of Digital Product Management at Conrad Electronic Group. In this insightful podcast episode, Christian shares his secrets to maintaining peak performance, avoiding distractions, and staying at the cutting edge of the product management field. Key Takeaways for Product Management Leaders: 1. Master Your Energy Management - Discover the power of effective energy management to unlock new levels of productivity and success - Learn how to balance your physical, emotional, mental, and spiritual energy to excel in your product management role - Understand the importance of self-care, including proper nutrition, sleep, and exercise, to maintain optimal performance 2. Supercharge Your Focus and Productivity - Gain practical tips on minimizing distractions, such as turning off push notifications and decluttering your digital workspace - Explore the "Make Time" framework to optimize your daily work and find a balanced life - Discover the benefits of taking regular breaks, spending time in nature, and engaging in activities that bring you joy and relaxation 3. Embrace the Power of Validation and Product Discovery - Understand the critical role of data in enhancing the customer experience and guiding product development - Learn how to establish a solid foundation for your product through thorough market research, competitor analysis, and customer insights - Discover the importance of cross-functional collaboration and data interpretation in the product discovery process 4. Prepare for the Future of Product Management - Gain insights into the evolving role of product managers and the skills needed to succeed in the future - Learn how to navigate the challenges of being a "middle manager" and effectively communicate with stakeholders at all levels - Discover the importance of having a strong vision, passion, and gut feeling for your product, while also leveraging data-driven insights By tuning in to this podcast episode, you'll gain a fresh perspective on how to excel in your product management career, master the art of energy management, and lead your team to success. Christian's insights will help you navigate the complexities of the product management landscape, make data-driven decisions, and ultimately drive innovation and growth within your organization. Don't miss this opportunity to learn from a seasoned product leader and take your career to the next level. Listen now and discover the transformative power of effective energy management and strategic product leadership.…

Product Team Success

1
Navigating Product Triumph: Noam Auerbach's Expert Guide to Growth Strategies 28:25

2 years тому28:25

28:25

Tired of the same old product management strategies? Welcome to the Product Team Success Podcast , where we dive deep into the world of product leadership. I'm your host, Ross Webb, and in this episode, we've got a game-changer for you! Meet our guest, Noam Auerbach, a true visionary in the field of product management. He's the Vice President of Product Management at Spark Networks, and he's here to spill the beans on how to supercharge your product's growth. 🚀 Acquisition, Monetization, and Retention – these are the buzzwords that every product leader should have on their radar. But how do you actually make them work for your product? Here are some key takeaways from this power-packed episode: 👉 Noam shares his incredible journey from a small Israeli startup to the VP of Product Management, giving you insights on how to pave your path to success. 👉 Discover why bringing your whole self to work might not always be the best strategy, and how this revelation can transform your approach to leadership. 👉 We dig deep into the holy trinity of product management – Acquisition, Monetization, and Retention . Noam provides practical insights on how to: Acquisition : He emphasizes the importance of ensuring your product isn't a "leaky bucket" before investing in marketing. Understand the core value users get and make them come back for more. Monetization : Noam's advice? Test rigorously and be open-minded to different strategies. The best monetization model depends on your product and user base, so experiment to find what works best. Retention : Learn how to create correlations between your product's value and its impact on revenue. Noam unveils the truth that, ultimately, product success has to translate into financial success. Stop the endless search for growth strategies! Noam reveals the blueprint for unlocking your product's full potential. Ready to turn the ship around and steer your product to success? Don't miss this episode! Hit that play button now and level up your product management game with Noam Auerbach.…

Product Team Success

1
Mastering the Triad: Acquisition, Monetization, & Retention with Diogo Ribeiro Novaes 29:14

2 years тому29:14

29:14

Join us in this compelling episode featuring the illustrious Diogo Ribeiro Novaes, the current Vice President Of Product Management at Tractive. Immerse yourself in a rich conversation that is teeming with practical insights, firsthand experience, and actionable strategies focused on acquisition, monetization, and retention. Ethics in Marketing: A Foundation for Genuine Acquisition Learn from Diogo’s journey as he underscores the paramount importance of ethical marketing as a cornerstone for genuine customer acquisition. His practical experience highlights the necessity for transparency, fostering a strong foundation for acquiring loyal and satisfied customers. Monetization Strategies: Balancing Data and Subscriptions Dive deep into the world of monetization with Diogo. Unearth the secret behind Tractive's sustainable business model which brilliantly balances hardware sales and subscription revenue. Discover the power of an experimentation mindset and consistent A/B testing in optimizing revenue streams, ensuring both immediate and recurring revenue for long-term business success. Conquering the Retention Challenge in a Hardware-Centric Business Explore the unique challenges and solutions in retaining users, especially in a hardware-centric industry. Hear Diogo elaborate on Tractive's strategies to keep customers engaged, ensuring they find continuous value in their products, leading to prolonged and valuable customer relationships. Don’t let this opportunity slip by! Tune in and amplify your understanding of acquisition, monetization, and retention with the unparalleled expertise of Diogo Ribeiro Novaes. Elevate your product management approach with insights from the very pinnacle of the industry! Don’t Wait - Enhance Your Strategies with Diogo's Expertise Now! Look forward to more enriching episodes of the Product Team Success Podcast, propelling you towards greater heights in your product management career!…

Product Team Success

1
"Into the Digital Abyss: The Crucial Missteps Every Product Manager Must Dodge to Master Acquisition, Monetization, and Retention" 🌌🔍 44:40

2 years тому44:40

44:40

For every Product Manager who's ever grappled with the delicate dance of acquisition, monetization, and retention, this episode is a goldmine... 🔥 Picture this: A digital realm where products are not just loved by users but are also eagerly paid for by clients. Sounds like a dream, right? 🌌 Enter Anna Mazzetto, the Product Leader of Shopfully, who's mastered this art. 🌟 Tune into "Product Team Success" and discover: ➛ BALANCING ACT : How Anna and her team at Shopfully craft digital products that users adore and clients happily invest in. ➛ COLLABORATIVE SYNERGY : The secret sauce to creating a workspace where roles are clear, ideas are validated, and collaboration is the norm. ➛ NEGOTIATION NUANCES : Anna's golden rule - always negotiate the "by when". Plus, glean insights from real-life examples outside the work sphere. ➛ EMPOWERING FLIGHT : Anna's passionate belief in giving product managers the wings to fly. Dive into the essence of self-entrepreneurship and seizing opportunities. ➛ MENTORSHIP MATTERS : The art of active listening, prioritizing well-being, and practical tips for deep concentration and rejuvenation. ➛ THE ART OF LETTING GO : Why the proactive approach of raising a hand when things aren't working is more valuable than ignoring issues. ➛ AB TESTING TRUST : The significance of phased projects, key results, and the magic of AB testing to ensure user satisfaction. ➛ DATA STORYTELLING : Numbers aren't just numbers. They're stories waiting to be told. Anna delves into the art of extracting insights from data. ➛ HUMAN CONNECTION : Amidst the hustle, the importance of pausing, connecting, and relishing the joy of working with others. Hosted by Ross Webb, this episode is a treasure trove of insights, especially for those keen on mastering acquisition, monetisation, and retention. 🔊 Dive in now: Stay innovative. Stay connected. Stay tuned.…

Product Team Success

1
Uncharted Waters: The Hidden Pitfalls Every Product Manager Must Avoid or Risk Sinking Their Ship 43:36

2 years тому43:36

43:36

🔥 For those who've ever faced the challenge of building a product team from scratch, this one's for you... 🔥 Imagine this: You're tasked with building a product team of 35 in just 2 years. Not only that, but you're also navigating the complexities of a new culture. Sounds daunting, right? 🌪️ Enter Sailendra Kumar, the mastermind who did just that, and more. 🌟 Join us on "Product Team Success" as we delve into: ➛ FROM SCRATCH TO SUCCESS: How Sailendra built an entire R&D partnership, transitioning from Staffing Solutions to Indeed Pay. ➛ CULTURAL TECTONICS: The seismic shifts that led to the closure of the London office and the challenges of adapting to a new workplace culture. ➛ RADICAL CANDOR: Finding the perfect balance in leadership and communication. ➛ REVOLUTIONIZING AN INDUSTRY: Sailendra's vision to bring transparency and efficiency to the staffing industry. ➛ TEAM DYNAMICS: The art of hiring, building, and nurturing a team from its infancy. ➛ **EMPATHY & COLLABORATION**: The non-negotiable traits for a harmonious and productive team. ➛ NAVIGATING CHANGE: The importance of over communication and ensuring everyone's on board. ➛ SUCCESS METRICS: Crafting quantitative definitions of success for product management teams. ➛ THE POWER OF INTROSPECTION: Sailendra's personal journey of self-awareness, influence, and effective communication. ➛ LEADERSHIP PRIORITIES: The triad of direction, data, and people. ➛ ACQUISITION STRATEGY The mantra of "Eliminate, Automate, Simplify" and its role in user experience. Hosted by Ross Webb this episode is a masterclass in leadership, team-building, and product management. 🔊 Don't miss out: [Product Team Success - Building a Product Team from Scratch: Navigating New Cultures and Challenges with Sailendra Kumar] Stay curious. Stay inspired. Stay tuned.…

Product Team Success

1
Crafting Product Excellence: The Art of User Voice, Trust & Communication 39:13

2 years тому39:13

39:13

🔥For every Product Management Leader striving for the pinnacle of success, the stage is set for an episode like no other...🔥 Picture this: You're knee-deep in data, feedback loops are spiraling, and the daunting challenge of monetization, acquisition, and retention stares you down. But wait! Enter stage right, John Kennedy, with me, your host, Ross Webb. Together, we are about to reveal how to transform this complexity into a symphony of success! 🎻 (And yes, we're turning up the drama dial here at Product Team Success...) 🎙 Tune into "Product Team Success" and brace yourself as we dive into: ➛ MONETIZATION MAGIC: Discover how a simple user feedback tool could become your ace for driving revenue. ➛ ACQUISITION ARTISTRY: Unearth the essence of product excellence and why the voice of your customer can be your biggest acquisition magnet. ➛ RETENTION REVELATIONS: From decision-making brilliance to building unbreakable trust bonds with users, uncover the art and science behind keeping them hooked. ➛ NOISE VS NEED: The secret sauce to refining processes, enhancing UX, and ensuring that what matters most is heard. ➛ COMMUNICATION CATALYST: John's golden nugget - the consistent and pivotal role of dialogue in steering product success. With the duo of Ross Webb and the ever-insightful John Kennedy, this episode isn't just a listen; it's an experience that could shift your product leadership paradigm! 🔊 Engage your ears and enlighten your strategy: [Product Team Success - Monetization, Acquisition, and Retention Masterclass with John Kennedy] Lead stronger. Lead smarter. Stay in the know with Product Team Success.…

Product Team Success

1
From Knocking on Doors to Leading at FT.com: The Nuanced Art of Product Management Leadership 41:03

2 years тому41:03

41:03

🔥 JUST DROPPED: The Product Management Masterclass! 🔥 Dive into an exhilarating conversation with the Product Director of FT.com, Debbie McMahon, as she demystifies the dynamic world of product management. Join us on "Product Team Success" and uncover: ➛ **BECOMING A PRODUCT MANAGER**: Debbie's non-linear journey into the realm of product. How embracing opportunities, even when they seem peripheral, can lead you closer to your passion. > "I sort of knocked on my boss's door and didn't specifically ask for a product job straight off. I kind of said, well, I could do some of this... And I sort of slowly started to do some parts around the edges that then got me closer and closer." ➛ **UNDERSTANDING YOUR ORGANIZATION**: A masterclass on immersing oneself in an organization's ethos. Debbie shares the quintessence of crafting products that resonate profoundly with both the business and its customers. > "The thing that is really important is you really understanding your organization... if you've not walked some time in other people's shoes and you don't really understand how your business operates, you're never gonna be able to figure out what is gonna be that thing, that idea, or the product that will really resonate." ➛ **EMPATHY IN PRODUCT MANAGEMENT**: The heart and soul of product management lies in empathy. Learn from Debbie about understanding diverse challenges and how this underpins a product manager's success. > "But if you can't sit with someone and emphasize... if you can't empathize with the challenge that the person in front of you, say in sales or marketing, has, then you're not ultimately gonna be as good at your job as you could be." ➛ **THE FUTURE OF PRODUCT MANAGEMENT**: Step into the future with Debbie as she ruminates on the trajectory of product management, the intersection with AI, and the evolving roles in the corporate cosmos. > "I think questioning and people who work for me... Does product head to the C-suite or doesn't it? And alongside AI, what do any of our roles become in that context? It's both really interesting and quite a big challenge and dilemma." 🔊 Embark on this enlightening journey NOW 👇 Don't miss out on these invaluable insights! 👇 Forge ahead with clarity. Absorb, Adapt, Achieve. Stay with us. Your ascent to product management excellence is on the horizon.…

Product Team Success

1
How to Build a High-Impact Product Team: Vikas' Leadership Playbook 39:11

2 years тому39:11

39:11

🎧 Do you aspire to lead high-performing product teams that deliver results? This episode is essential listening! Vikas Seth, Chief Product Officer at ID Now, joins us to share their product leadership journey. ⚡️ Key insights: "But to augment themselves or take themselves to the next level, they need to understand the finance part of the product as well." Discover why Vikas emphasizes product managers need a 360-degree view, including finances. "For me, the number one soft skill was curiosity, meaning the willingness to explore other things more than what you have learned, what you have studied in your college, for example." Hear why curiosity tops the list of soft skills Nikasich looks for when hiring PMs. "Companies do not have the conflict. I can tell you they cannot be successful because people are not challenging each other enough. So in that regard, I think, the conflicts are healthy as long as these conflicts are task-based conflicts and people are challenging each other." Find out why Vikas believes constructive conflict fosters collaboration and better solutions. "How do you communicate a message, your vision, your strategy in such a way that people get it at different levels and all, especially when people are coming from different cultures, different time zones, different locations, different maturity level and all." Learn why clear communication is critical for leading diverse, distributed teams. Join us for an insightful discussion on empowering product managers, enabling growth, optimizing team performance, and leading with impact.…

Product Team Success

1
Purposeful Leadership: Navigating the Subtleties of Product Management with ITV's Laura Jenner 41:47

2 years тому41:47

41:47

🔥 Dive into the intricate world of product management with Laura Jenner, Director of Product at ITV. 🔥 This episode of "Product Team Success" decodes: ➛ PURPOSEFUL PROBLEM SOLVING: Before diving headfirst into challenges, ask, "Why are we solving it?" Laura stresses the need for leaders to understand the importance of purpose in their decision-making. ❓ ➛ MINDSET MATTERS: Transition from a project-end approach to a continuous product improvement mindset. Laura explains why it's all about the journey and not the destination. 🔄 ➛ FOUNDATIONS FIRST: The dangers of rushing and overlooking core understanding. Laura discusses why it's vital to lay strong foundational knowledge for sustained product success. 🏗 ➛ MVP CHALLENGES: The nuanced world of MVPs – not every MVP is made equal. Laura delves into the alignment challenges and sheds light on how to navigate them. 🔍 ➛ LEADERSHIP & SAFETY: Dive into the dynamics of psychological safety. Laura explains the leader's role in taking risks to provide a protective layer for their teams. 🛡 Hosted by Ross Webb and Henry Latham, this episode promises a deep dive into the essentials of product management. 🔊 Immerse yourself in Laura's insights now: Stay engaged. Stay curious. Stay with us.…

Product Team Success

1
How to Lead with Authentic Growth: Jamie Mercer's Product Leadership Blueprint 42:17

2 years тому42:17

42:17

🔥 For everyone navigating the maze of Product Management Leadership, THIS episode is your beacon! 🔥 Picture this: Stepping into the world of product management. The weight of diverse roles, from marketing to customer support, rests on your shoulders. 😲 Enter the arena, Jamie Mercer, a trailblazer in Product Management, who not only embraces the challenges but offers insights into the importance of a versatile skill set. 🌟 (Yes, we still love our vibrant Product imagery here at Product Team Success... 😉) 🚀 Jump in with "Product Team Success" as we unfold: ➛ VERSATILITY MAGIC: How Jamie's journey through different business facets became his strength. Hear about the language of marketers, support teams, and account managers from one voice. ➛ REAL GROWTH MINDSET: It’s more than just a buzzword. Discover Jamie’s tangible technique - asking "Imagine the you of today met the you of 3 years ago. What are three things you've learned that you'd like to teach the you of the past?" Understand the essence of humility, vulnerability, and authentic growth. ➛ THE STRATEGIC 90: Jamie’s 90-day onboarding plan, a secret sauce for settling into new roles, inspired by Michael Watkins. ➛ PSYCHOLOGICAL SAFETY: The vital element in a team culture. Dive into the importance of making mistakes, learning from them, and maintaining transparency. ➛ CUSTOMER AT THE HEART: Jamie’s burning passion to connect with customers and develop products that resonate with their needs. Co-hosted by the ever-enthusiastic Henry Latham and me, Ross Webb, get ready for a session brimming with invaluable takeaways for every Product Management Leader. Equip yourself. Evolve. Keep listening.…

Product Team Success

1
Inside the Eye of the Product Storm: Navigating Pandemic Panic Buying with Tom Shurrock 38:44

2 years тому38:44

38:44

On today's episode, we're thrilled to have Tom Shurrock, a crucial figure in Tesco's response to the unprecedented panic buying at the height of the COVID-19 pandemic. Tom brings his unique insights from the frontlines, sharing the strategies, challenges, and victories as a product manager.Tom begins by discussing how they managed the unexpected surge in demand and the strategies Tesco implemented to effectively stagger customer flow, ensuring a safe and efficient shopping environment for everyone.We then delve into the fascinating world of consumer behavior during a crisis. Listen as Tom describes the measures Tesco took to curb panic buying, from adjusting basket size to manipulating promotions. These critical adjustments helped maintain stock stability and kept customer satisfaction high.Tom underscores that during these trying times, Tesco's guiding principle was prioritizing customers' needs over revenue. He offers a behind-the-scenes look at the decision-making process that ensured everyone had access to their necessary groceries.Navigating corporate relationships is an art, and Tom discusses his journey of internal networking within Tesco. He emphasizes the importance of empathy and influence, particularly when you're seeking buy-in within a large corporation.Tom gives us a peek into Tesco's unique corporate culture, including the mandate that everyone from the CTO to the CEO works one shift in a Tesco store each year. This practice encourages a culture of empathy and customer-centric thinking.Feedback is a fundamental part of product development. Tom talks about the need for product managers to use their own products and provides valuable insights based on his experiences.Wrapping up, Tom provides an invaluable piece of advice for aspiring product managers: strive to become a T-shaped manager. He stresses the importance of understanding all divisions well, rather than focusing solely on one vertical.Join hosts Ross Webb and Henry Latham as we navigate the storm of pandemic panic buying with our esteemed guest, Tom Shurrock.You can connect with Tom on LinkedIn here. This is an episode packed with insights you won't want to miss!…

Product Team Success

1
Infusing Empathy into AI: Building Successful Product Teams with Insights from an Apple Veteran 39:13

2 years тому39:13

39:13

In the latest episode of Product Team Success, host Ross Webb talks with Apple exec Jonathan Boice about AI and product team success. Here are three key takeaways from this insightful episode: 1. AI can amplify human behavior and experiences, but it can also disregard empathy and consideration for human impact if not used properly. 2. Businesses should aim for MDPs (minimal, delightful products) rather than MVPs (minimal viable products) to create a core product that is already good before adding extra features. 3. Balancing empathy and data-driven decision making is crucial for success in product management, and AI technology can help achieve this balance. Listen now for more insights on AI and product team success from this thought-provoking episode Jonathan Boice is the founder of Digital Visionary, a consulting agency that assists businesses in navigating the world of artificial intelligence (AI) without sacrificing their human touch. Boice recognizes the growing apprehension and excitement surrounding AI and aims to help companies use it to create impactful products and improve people's lives. He prides himself on finding the middle ground between the autonomous business model and the traditional approach, ensuring that AI is used to supplement and not replace human workers. With a focus on the product space, Boice is dedicated to helping companies incorporate AI in a mindful and responsible way.…

Product Team Success

1
Every Product Manager's First 90 Days in a new role 30:40

3 years тому30:40

30:40

Even if you're not starting a new job at the moment I think you'll get a lot of value out of this episode. Based on industry trends, Product Managers stay in a role on average 2.5 years. So you're probably around 24 months away from needing to read this book. What I love about the book is that it's not a dry outline of what it's like to start a new role but more of a workbook that John Franck has put together. If you liked the episode and want to find out more about John then reach out to him on LinkedIn. He will respond to you. John on LinkedIn: https://www.linkedin.com/in/john-franck-35a43826/ Book on Amazon.com : https://link.theproduct.coach/90daysbook…

Product Team Success

1
The Rise of Product in the Organisation 35:51

3 years тому35:51

35:51

It used to be CIO , CTO but now It's CPO. We used to give an email to download a white paper but now Product Led Growth has enabled huge success for entire industries. I recently spoke to Spenser Skates the Co-Founder and CEO of Amplitude, the world's largest Product Analytics company. We discussed: > Product Led Growth > The rise of the CPO > How Under Armor has used insights they learned to create an experience their customers love and we can do this in our own products. Check out Spenser's answers in the latest episode of Product Leadership Wisdom Spotify : https://link.theproduct.coach/product-future-spotify Apple Podcasts: https://link.theproduct.coach/product-future…

Product Team Success

1
Building the Machine that Builds the Machine with Mariano Capezzani at HSBC 42:55

3 years тому42:55

42:55

When we move from Product Mangers to Product Leaders we're building the machine that builds the machine. Mariano Capezzani, at HSBC is the one of the people who has described this to me best. 🎙On our podcast discussion we were really able to dig deep into this. 🎙 We spoke about : 👉 How removing processes can really speed our work up 👉 Sometimes we should do less but better (and what we should focus on) 👉 Why the use of intuition in Product is seriously underrated 👉 Other great advice for working with teams Check out Mariano's thoughts in the latest episode of Fast Track To CPO…

Product Team Success

1
The best advice Larry Page gave Thor Mitchell, Head of Product at Miro 39:55

3 years тому39:55