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Ed Drozda, The Small Business Doctor discusses the impact of aggressive selling tactics on customer relationships. Sharing a personal experience with a lawn care service, he highlights how persistent up-selling and harassment can damage a company's reputation. Emphasizing the need for businesses to maintain control over their sales practices, he warns against ignoring problematic employees.
69 епізодів
The Water Trough- We can't make you drink, but we will make you think!
Ed Drozda, The Small Business Doctor discusses the impact of aggressive selling tactics on customer relationships. Sharing a personal experience with a lawn care service, he highlights how persistent up-selling and harassment can damage a company's reputation. Emphasizing the need for businesses to maintain control over their sales practices, he warns against ignoring problematic employees.
69 епізодів
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