04 part 2: Cross-Border Shipping to Key e-Commerce Markets - Canada, UK and Australia

Outside the Box with Asendia USA: The International e-Commerce Podcast

Request a consultation

28:24

In our second installment of the Small Business Starter Kit series - we’re tackling a topic that’s sometimes tricky, sometimes confusing, but ever-present: taxes. Hosts Austin and Jannese have an insightful conversation with entrepreneur Isabella Rosal who started 7th Sky Ventures , an exporter and distributor of craft spirits, beer, and wine. Having lived and worked in two different countries and started a company in a heavily-regulated field, Isabella is no stranger to navigating the paperwork-laden and jargon-infused maze of properly understanding taxes for a newly formed small business. Join us as she shares her story and provides valuable insight into how to tackle your business’ taxes - so they don’t tackle you. Learn more about how QuickBooks can help you grow your business: QuickBooks.com See omnystudio.com/listener for privacy information.…

рік тому 10:40

MP3•Головна епізоду

John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more!

Learn more about this topic:

Subscribe to our email list

24 епізодів

Outside the Box with Asendia USA: The International e-Commerce Podcast

04 part 2: Cross-Border Shipping to Key e-Commerce Markets - Canada, UK and Australia

Outside the Box with Asendia USA: The International e-Commerce Podcast

published рік тому

Поширити

MP3•Головна епізоду

John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more!

Learn more about this topic:

Subscribe to our email list

Request a consultation

24 епізодів

Усі епізоди

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
15 part 1: e-Commerce Shipping to Mexico: Opportunities & Challenges 16:52

6 днів тому16:52

16:52

Featuring Asendia USA guests Leslie Foxhoven, Executive Director for Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, and our co-hosts discuss the opportunities available and challenges for brands and shippers eager to expand their reach into Mexico, the importance of partnering with reliable logistics providers, understanding the evolving e-commerce landscape in Mexico and adopting best practices in shipping, with multiple checkpoints and signature confirmation to enhance delivery security and key tariff considerations for 2025. Subscribe to our email list Request a consultation Leslie Foxhoven | LinkedIn Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results. Michael DiVincenzo | LinkedIn Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA. Learn more about this topic: Asendia USA Launches Multi-Service Direct Entry Solution for e-Commerce Shipping to Mexico Asendia USA: E-commerce and mail delivery to and from South America…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
14: e-Commerce Unpacked: 2024’s Top Lessons & 2025 Strategies 16:36

27 днів тому16:36

16:36

Featuring a "who's who" of e-commerce experts, this episode highlights the most insightful topics from 2024: Overcoming Canada shipping challenges and best practices, insights into the subscription box market, simplifying international returns, the critical role of HS codes in international shipping, and key strategies for global e-commerce expansion in 2025. Subscribe to our email list Request a consultation Learn more about this topic: Asendia USA: E-commerce and mail delivery to and from North America How to Start Shipping Subscription Boxes Internationally What is the Harmonized System (HS)? e-PAQ Returns by Asendia Asendia announces a new strategic organisation of Asendia Group Dave Mays, CEO, Broad Reach, an Asendia Company | LinkedIn | ep 02 John Haji, Co-founder and Head of Partnerships, SubSummit | LinkedIn | ep 05 Helen Scurfield, CEO, Asendia Global Returns | LinkedIn | ep 06 Ari Aloni, e-PAQ Returns Manager | LinkedIn | ep 06 Jason Rowland, Risk and Compliance Officer - North America | LinkedIn | ep 10 Simon Batt, CEO, Asendia | LinkedIn | ep 12…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
13 part 2: Cross-Border Chaos: The 2024 Canada Post Work Stoppage and Its Ripple Effect on e-Commerce 26:39

7 weeks тому26:39

26:39

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
13 part 1: Cross-Border Chaos: The 2024 Canada Post Work Stoppage and Its Ripple Effect on e-Commerce 22:23

8 weeks тому22:23

22:23

Featuring special guests Dave Mays, CEO Broad Reach, an Asendia company , and Tom Foley, Vice President Government Affairs & Client Retention, Asendia USA , along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the episode delves into the recent Canada Post work stoppage and its significant impact on cross-border logistics. The conversation explores the breakdown in negotiations between Canada Post and the CUPW, shedding light on the strike's implications for both businesses and consumers. Additionally, the team examines the operational hurdles encountered by logistics firms, leading to substantial delays in millions of parcels during the peak shipping season of 2024. Dave Mays | LinkedIn Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developing best-in-class solutions for retailers selling to Canada. Dave Mays has a wealth of industry experience and a proven track record of establishing and growing market-leading cross-border e-commerce logistics businesses, with a special focus on US to Canada. Mays works closely with Asendia USA to boost its offering to this market with more robust e-commerce solutions than ever before. Tom Foley | LinkedIn Tom Foley is the Vice President, Government Affairs and Customer Retention for Asendia USA. Tom spent 30+ years with the US Postal Service where he spent most of that time involved with international business. Tom is considered one of the leading experts in international postal procedures and regulations. He is very active in Postal and Government organizations. He is the Chairman of the International Mailers Advisory Group (IMAG) and is also on the Board of Directors for the Parcel Shippers Association. Learn more about this topic: Broad Reach - An Asendia Company Asendia USA offers Canada e-commerce shipping alternative during peak season strike Asendia USA: Global hotspot service updates Shipping to Canada with Asendia USA Canada - Update on strike Subscribe to our email list Request a consultation…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
12 part 2: Unlocking Global Growth: Strategies for US e-Commerce Retailers in 2025 26:06

12 weeks тому26:06

26:06

With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market. They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how retailers must be proactive in forming strategic partnerships rather than transactional relationships which can stifle growth in 2025 and more! About Simon Batt: Simon has over 25 years’ experience in the mail & parcels industry, the last 14 in international roles. He started his career in Royal Mail Group, leading teams within operations, e-commerce, marketing, and program management before becoming the International Director for parcels, managing global parcels strategy and relationships for the Group. In 2011, Simon started with GeoPost in Paris as Managing Director (Global Solutions), building new e-commerce logistics solutions in the Asian and US markets, leading export growth strategies in Europe, working on M&A projects, and representing shareholder interests on the Boards of various subsidiaries. Taking on the role of CEO of wnDirect in 2017, he led the company back to profit and merged it with Asendia UK in 2019, with significant investments made in automation, innovation and technology. In 2023, Simon was appointed as the CEO of Asendia worldwide, and is proud to lead the company with over 1,200 colleagues across 18 countries. LinkedIn Learn more about this topic: Asendia signed a Strategic Partnership with Hubbed Asendia USA: International e-commerce and mail delivery solutions Returns Report 2024 Is your brand ready to go global? Subscribe to our email list Request a consultation…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
12 part 1: Unlocking Global Growth: Strategies for US e-Commerce Retailers in 2025 - 26:15

14 weeks тому26:15

26:15

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
11: Rewind: Canada, eh? e-Commerce Strategies for Shipping in Canada 12:22

17 weeks тому12:22

12:22

With special guest, Dave Mays, CEO, Broad Reach, an Asendia company, our co-hosts John Walsh and Nick Agnetti discuss in depth the nuances of e-commerce shipping to Canada, highlighting the challenges and best practices for US retailers including adapting to evolving customer expectations in terms of delivery experience, managing customs clearance and much more. As Canada emerges as the 11th largest e-commerce market globally, this rebroadcast provides valuable insights for retailers looking to expand their reach into this promising territory. About Dave Mays: LinkedIn Learn more about this topic: Shipping to Canada with Asendia USA Asendia USA Canada e-Commerce Shopper Infographic Asendia USA: E-commerce and mail delivery to and from North America Subscribe to our email list Request a consultation…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
10 part 2: The Impact of AI Technology with Global e-Commerce Shipping 17:29

20 weeks тому17:29

17:29

With special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America, our co-hosts, John Walsh and Nick Agnetti discuss in Part 2 of this episode the future of logistics and compliance providing a comprehensive look at how technology is shaping the international shipping industry. About Jason Rowland Jason Rowland has over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, and is responsible for executing the Group Compliance and Risk Programs for Asendia in North America. LinkedIn Learn more about this topic: Asendia USA: FAQ | Commonly Asked Questions about Shipping Asendia USA: Asendia Insights articles on customs Asendia: Shipping, Tracking & Customs Clearance Platforms Asendia USA: International e-commerce and mail delivery solutions Subscribe to our email list Request a consultation…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
10 part 1: The Impact of AI Technology with Global e-Commerce Shipping 22:27

22 weeks тому22:27

22:27

Our co-hosts, John Walsh and Nick Agnetti discuss how AI technology impacts HS Codes and how it ties together with Catalog reviews, ICS2, IOSS registration and its effect on global shipping with special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America. About Jason Rowland LinkedIn Learn more about this topic: Asendia USA: Marketplaces e-commerce delivery experts Cargo Programs | Transportation Security Administration Do’s and Don’ts of Shipping to Canada New EU Regulatory Changes 2021: Who, what, why, when? What has been updated in the latest ICS2 release? New EU Customs Regulations: ICS2 and your e-commerce business Get ready for critical Security & Safety Changes (ICS2) with Asendia Minimizing Global “Return to Sender” Issues Due to Restrictions and Customs Requirements Subscribe to our email list Request a consultation…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
09: Global e-Commerce Shipping: Preparing for Peak Season 17:42

26 weeks тому17:42

17:42

Don't miss the cutoff for a successful peak season! John Walsh and Nick Agnetti discuss Planning, Carrier selection, Communication, Surcharges, Capacity and Transit Expectations Learn more about this topic: Asendia USA: International e-commerce and mail delivery solutions Preparing for 2023 Peak Season Preparing for Peak Holiday Shipping Season Asendia USA: E-commerce and mail delivery to and from North America Subscribe to our email list Request a consultation…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
08: Strategies to enhance the global and Canadian delivery experience 19:04

31 weeks тому19:04

19:04

Selecting the right international carrier plays a pivotal role in enhancing the delivery experience, thereby boosting customer satisfaction. John Walsh and Nick Agnetti break down the key factors when choosing a carrier for your brand, marketplace, or 3PL: transparency, visibility, ease of returns, shipping metrics plus DDU & DDP shipping options. Learn more about this topic: Understanding international returns for e-commerce - Outside the Box with Asendia USA Do’s and Don’ts of Shipping to Canada e-PAQ Returns by Asendia Predict | Your Delivery Experts | DPD Get ready for the new VAT rules for EU e-commerce Decrease Shopping Cart Abandonment from Global Consumers Subscribe to our email list Request a consultation…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
07: DDU vs DDP - How it Impacts the Customer Experience 19:35

35 weeks тому19:35

19:35

When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - commodities, shipping frequency, destination countries, landed costs, transits and more to help make an informed decision that benefits your business and improves your customers' experience. Learn more about this topic: Asendia: Frequently Asked Questions Predict | Your Delivery Experts | DPD Asendia USA: E-commerce and mail delivery to and from North America Asendia USA: e-PAQ by Asendia global parcel and returns solutions Subscribe to our email list Request a consultation…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
Mid-year check in: Stay tuned for new episodes of "Outside the Box with Asendia USA" 1:17

36 weeks тому1:17

1:17

We're halfway through 2024 and want to thank our audience for tuning in. Subscribe and join our LinkedIn group for comments, questions, and feedback. Next podcast episode "Why DDU vs DDP" will drop July 17th. Subscribe to our email list Request a consultation

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
06 part 2: Understanding the international returns process for e-commerce businesses 16:41

39 weeks тому16:41

16:41

Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA , speak with John Walsh and Nick Agnetti about positioning a returns solution, decreasing costs, returns restrictions, and fast refunds for shoppers and more! About Helen Scurfield - LinkedIn Helen has over 20 years’ of experience in international logistics. At Asendia Global Returns, her role managing Asendia’s newest subsidiary encompasses both digital and logistics aspects of the e-PAQ Returns offer. This ranges from overseeing expansion of the first mile partner network and accompanying returns centers, to offering a platform supporting retailers and consumers alike, which continues to evolve to meet the needs of an ever more demanding market. About Ari Aloni - LinkedIn Ari Aloni is Asendia North America’s product manager for the e-PAQ returns solution. He has over six years of experience dedicated in the e-commerce space across strategy, innovation, and product development. He comes to us with previous engagements in Fortune 1000 companies executing cross-border e-commerce initiatives. Learn more about this topic: Asendia USA: Contact us - How can we help you today? Returns Report 2024 How much are returns costing fashion, health and beauty e-tailers? Returns opportunities for retailers e-PAQ Returns by Asendia Subscribe to our email list Request a consultation…

Outside the Box with Asendia USA: The International e-Commerce Podcast

1
06 part 1: Understanding the international returns process for e-commerce businesses 18:40

41 weeks тому18:40