283 - Why Are They All Leaving? What Am I Doing Wrong?

The Uncharted Veterinary Podcast

#Business #Uncharted Veterinary #Uncharted Veterinary Community

27:52

We made it— 300 episodes of This Is Woman’s Work ! And we’re marking this milestone by giving you something that could seriously change the game in your business or career: the skill of pitching yourself effectively. Whether you’re dreaming of being a podcast guest, landing a speaking gig, signing a client, or just asking for what you want with confidence—you’re already pitching yourself, every day. But are you doing it well? In this milestone episode, Nicole breaks down exactly how to pitch yourself to be a podcast guest … and actually hear “yes.” With hundreds of pitches landing in her inbox each month, she shares what makes a guest stand out (or get deleted), the biggest mistakes people make, and why podcast guesting is still one of the most powerful ways to grow your reach, authority, and influence. In This Episode, We Cover: ✅ Why we all need to pitch ourselves—and how to do it without feeling gross ✅ The step-by-step process for landing guest spots on podcasts (and more) ✅ A breakdown of the 3 podcast levels: Practice, Peer, and A-List—and how to approach each ✅ The must-haves of a successful podcast pitch (including real examples) ✅ How to craft a pitch that gets read, gets remembered, and gets results Whether you’re new to pitching or want to level up your game, this episode gives you the exact strategy Nicole and her team use to land guest spots on dozens of podcasts every year. Because your voice deserves to be heard. And the world needs what only you can bring. 🎁 Get the FREE Podcast Pitch Checklist + Additional Information on your Practice Group, Peer Group, and A-List Group Strategies: https://nicolekalil.com/podcast 📥 Download The Podcast Pitch Checklist Here Related Podcast Episodes: Shameless and Strategic: How to Brag About Yourself with Tiffany Houser | 298 How To Write & Publish A Book with Michelle Savage | 279 How To Land Your TED Talk and Skyrocket Your Personal Brand with Ashley Stahl | 250 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music…

рік тому 50:32

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This practice has spent a lot of time and energy to work on their culture and the team that is there loves working together, loves their clients and the management. Yet people are still leaving the practice! This week on the podcast, Dr. Andy Roark and practice management nerd Stephanie Goss are talking through an email they received in the mailbag. This letter might be short on details and the challenge this practice is facing is definitely long on the challenge. We know we can't control losing people to life events and yet this writer is finding themselves shouting at the top of their lungs "What am I doing wrong!?!?!?" Let's get into this...

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283 - Why Are They All Leaving? What Am I Doing Wrong?

The Uncharted Veterinary Podcast

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350 епізодів

#Business #Uncharted Veterinary #Uncharted Veterinary Community

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1
338 - Training Initiative Into The Team 19:50

7 днів тому19:50

19:50

Veterinary leaders often find themselves stuck in a frustrating loop: despite good staffing, experienced employees, and decent workflows, the team simply isn’t moving. Everything feels like it requires a push—someone to give orders, manage every detail, and constantly follow up. The root concern? A lack of training initiative. In this episode of The Uncharted Veterinary Podcast, hosts Dr. Andy Roark and Stephanie Goss dive deep into a mailbag letter from a manager asking the million-dollar question: “Can initiative be trained into people?” Their answer: Yes—but only with the right mindset, culture, and leadership strategies in place. Let’s get into this episode! Looking for Real Connection in Vet Med? Whether you're leading a team or growing into leadership, the Uncharted Veterinary Community is the place to connect, learn, and thrive. Inside, you’ll find powerful workshops, on-demand courses, and a like-minded community that actually gets what you're navigating. Ready to grow with us? Check it out: learn.unchartedvet.com Don’t Navigate Vet Med Alone Running a practice or leading a team shouldn’t feel isolating. The Uncharted Veterinary Community brings together forward-thinking veterinary professionals for real talk, expert learning, and endless support. From live events to practical training, this is your space to grow and connect. Dive in here: learn.unchartedvet.com Upcoming events: unchartedvet.com/upcoming-events/ All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

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337 - Spectrum of Care and Mentorship in Vet Med 9:41

14 днів тому9:41

9:41

In this crossover episode of the Cone of Shame Veterinary Podcast and Uncharted Veterinary Podcast, Dr. Andy Roark sits down with Dr. Kate Boatright to unpack the confidence crisis many new veterinarians face—and how a spectrum of care mindset can shift the game entirely. With Dr. Boatright speaking at the upcoming Uncharted Medical Director Summit , this conversation is a must-hear for anyone leading, mentoring, or coaching veterinary teams. Whether you're a seasoned medical director, a rising leader, or someone passionate about mentoring the next generation, this episode will give you practical insight and inspiration. Let's get into this episode! Master the Many Hats of Leadership Being a medical director means balancing medicine, mentorship, and management—and you shouldn’t have to figure it out alone. The Uncharted Medical Director Summit is your one-stop virtual event for expert-led learning, practical tools, and real connection with fellow veterinary leaders. Grow your skills, build your network, and say “yes we can!” with confidence. Register now: unchartedvet.com/events/medical-director-summit Upcoming events: unchartedvet.com/upcoming-events/ All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

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336 - Coaching Through Insecurity 16:53

21 день тому16:53

16:53

Coaching through insecurity is one of the most challenging aspects of veterinary leadership. When a team member struggles with confidence, frustration, or toxic workplace baggage, it can feel impossible to guide them toward growth without creating conflict. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss answer a listener’s mailbag question: How do you mentor or coach someone through severe insecurity? The answer isn’t simple—because insecurity is rarely the root of the problem. Sometimes, coaching an employee requires balancing compassion with firm expectations. Buckle up, Buttercup! We’re heading to Camp Tough Love to break this down. Let's get into this... Step into Leadership at the Uncharted Medical Director Summit! Ready to take charge and inspire your team? The Uncharted Medical Director Summit is a 1-day virtual event designed exclusively for veterinary medical directors who want to lead with confidence, drive change, and strengthen their practice. Spots are limited—don’t miss this chance to invest in your leadership and your practice’s success! Save your seat now: Uncharted Medical Director Summit From Conflict to Collaboration: Master Tough Conversations! Disagreements are inevitable—but they don’t have to disrupt your practice. The Conflict Resolution Certificate is designed to equip veterinary managers and staff with the skills to handle tough conversations with confidence and clarity. Exclusively for Uncharted Members, this course helps you foster trust, collaboration, and growth in your clinic. Take the next step in leadership—enroll now: Conflict Management Essentials Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

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335 - Giving In to the High Maintenance Client 19:00

28 днів тому19:00

19:00

Some clients require extra attention, but where do you draw the line? In this episode of the Uncharted Veterinary Podcast , Dr. Andy Roark and Stephanie Goss dive into a real-life dilemma from a veterinarian facing pushback for prioritizing a demanding client. Should veterinarians go the extra mile for clients they’ve built strong relationships with? Or does this undermine team trust and set unrealistic expectations? Let’s get into this episode! Lead with Confidence at the Uncharted Medical Director Summit ! A 1-day virtual event designed for veterinary medical directors ready to elevate their leadership game. Connect with peers, engage in interactive workshops, and discover strategies to lead your team to success. Don't miss this opportunity to invest in your professional growth and enhance your practice's performance. Limited spots available! Register now: Uncharted Medical Director Summit Turn Conflict into Collaboration! Disagreements happen in every veterinary practice—but they don’t have to derail your team. The Conflict Resolution Certificate equips managers and staff with practical tools to navigate tough conversations, improve communication, and foster teamwork. Transform workplace friction into growth and create a stronger, more productive practice culture. Exclusive for Uncharted Members! Ready to lead with confidence? Enroll now: Conflict Management Essentials Upcoming events: unchartedvet.com/upcoming-events/ All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

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334 - Medical Quality is Sliding Down 25:16

5 weeks тому25:16

25:16

Veterinary professionals strive to provide the highest quality care for their patients, but maintaining that standard can be challenging, especially in the face of financial concerns, evolving client expectations, and team-wide habits. When medical quality starts to slip, it often isn’t due to negligence or bad intentions. Instead, it’s a gradual shift, shaped by daily pressures and the desire to accommodate clients. In this episode of the Uncharted Veterinary Podcast episode, Dr. Andy Roark and Maria Pirita tackled this pressing issue. They explored why medical quality in veterinary practices sometimes declines and shared strategies for ensuring teams continue to deliver high-touch, gold-standard care. Let's get into this episode... Uncharted Regional Leader’s Summit 2025: Elevate Your Leadership Regional veterinary leaders—this one’s for you! On March 25, 2025, Uncharted Veterinary Conference is hosting a one-day virtual summit designed to help you tackle the biggest challenges in multi-location leadership. Start the day with Dr. Andy Roark’s expert session on coaching practice managers and medical directors. Dive into interactive case studies, exploring real-world issues like balancing operations with people management, ensuring hospital accountability, and strengthening collaboration across locations. Wrap up with actionable solutions, goal-setting, and change management strategies, and stay connected with an exclusive online community for continued support. Expect an engaging, high-energy experience, guided by Tyler Grogan, CVT, designed to keep you learning, networking, and growing. Register here: https://learn.unchartedvet.com/products/live_events/regional-leaders-summit-2025 Master Conflict Resolution and Build Stronger Teams Let’s be real—conflict is inevitable in a busy veterinary practice. Whether it’s front-vs-back team tension, communication breakdowns, or difficult conversations, disagreements can disrupt the workplace. But with the right tools, they can also become opportunities for growth. The Conflict Resolution Certificate program is designed for managers and staff alike, equipping your team with practical skills to handle tough conversations with confidence, improve communication, and foster collaboration. This program helps transform workplace friction into progress, creating a healthier, more productive practice culture. Uncharted members get exclusive access! Ready to turn tension into teamwork? Learn more and enroll here: https://www.vetfolio.com/learning-paths/conflict-management-essentials-for-veterinary-teams Upcoming events: unchartedvet.com/upcoming-events/…

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333 - People Over Profits? Let’s Talk Metrics 26:31

6 weeks тому26:31

26:31

When it comes to veterinary leadership, it’s easy to get lost in the numbers—production, revenue, and efficiency metrics often take center stage. But are we truly measuring what matters? In this episode of the Uncharted Veterinary Podcast, Stephanie Goss is joined by Dr. Phil Richmond to discuss a different approach: prioritizing people metrics alongside business success. They explore how investing in team well-being leads to better outcomes for veterinary hospitals, both financially and culturally. Let’s break down the key takeaways and how veterinary leaders can track the right metrics to create a thriving workplace. Veterinary medicine is evolving, and understanding veterinary leadership metrics is critical for fostering sustainable success. Throughout this episode, Dr. Richmond shares research-backed strategies on how measuring employee engagement, workplace culture, and retention can drive profitability and improve patient care. From exploring the financial cost of burnout—as highlighted in research by Clint Neill, PhD (JAVMA & NIH Study) —to discussing practical ways to implement psychological safety and wellbeing in practice settings, this conversation is packed with actionable insights. If you're ready to transform your leadership approach and build a people-first practice, don’t miss Dr. Richmond’s expertise. Check out the handout for this episode for additional resources and visit Dr. Phil Richmond’s Website or LinkedIn to learn more about his work in veterinary wellbeing. Dr. Phil Richmond will be speaking at the 2025 Medical Director Summit on May 6, presenting "Preventing Harm and Promoting Flourishing: OSHA for Our Brains & Souls." This session explores how veterinary leaders can create psychologically safe workplaces that support both well-being and business success. Don’t miss this opportunity to gain practical strategies for fostering a thriving, sustainable team. Learn more and register here: Medical Director Summit . Let's get into this...…

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332 - Seeing Strengths Not Just Weaknesses 20:23

7 weeks тому20:23

20:23

Ever feel like your veterinary team is stuck in a cycle of nitpicking negativity? You’re not alone. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dive into a listener's dilemma: how to help a team that only sees each other’s weaknesses rather than strengths. The truth is, this pattern isn’t just a veterinary industry issue—it’s a human issue. When stress runs high, people focus on what’s wrong rather than what’s working. Left unchecked, this behavior can create a toxic culture that impacts morale, productivity, and patient care. But there’s good news: You can break the cycle and foster a more positive, collaborative workplace. Let’s explore how to navigate this challenge and cultivate a strengths-focused culture in your clinic. Join us for the Uncharted Regional Leaders Summit , a brand-new virtual event designed for veterinary regional leaders overseeing multiple practices. On March 25, 2025, from 11:00 AM to 6:00 PM ET, this interactive experience will feature an inspiring session with Dr. Andy Roark, hands-on case studies tackling real-world leadership challenges, and guided goal-setting to create a clear action plan. Connect with a community of peers, gain practical solutions, and sharpen your leadership skills in a way that truly makes an impact. Learn more and register at Uncharted Vet . Master Conflict Resolution today! Let’s face it—conflict happens. From front-vs-back team dynamics to tense moments in the clinic, disagreements can disrupt the workplace. But with the right tools, they can also be powerful opportunities for growth. That’s where the Conflict Management Essentials Certificate comes in. This program is designed to help your entire team—managers and staff alike—navigate tough conversations with confidence. Learn how to turn tension into teamwork, strengthen communication, and foster a culture of collaboration in your practice. Uncharted members get exclusive access! Ready to transform conflict into progress? Learn more and access the program here: www.unchartedvet.com/conflict Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

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331 - Should I Become a Minority Owner? 37:37

8 weeks тому37:37

37:37

An associate DVM has the chance to buy 40% of their practice, but with a husband-and-wife ownership team, leadership struggles, and a toxic team dynamic, is it the right move? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss break down the risks and rewards of minority ownership in a veterinary practice—from decision-making power (or lack of it) to financial pitfalls and the legal must-haves before signing anything. If you’re considering buying into a practice, this episode is packed with hard truths, action steps, and expert advice to help you make the right call. Let's get into this episode! Uncharted Regional Leader’s Summit 2025: Elevate Your Leadership Regional veterinary leaders—this one’s for you! On March 25, 2025, Uncharted Veterinary Conference is hosting a one-day virtual summit designed to help you tackle the biggest challenges in multi-location leadership. Start the day with Dr. Andy Roark’s expert session on coaching practice managers and medical directors. Dive into interactive case studies, exploring real-world issues like balancing operations with people management, ensuring hospital accountability, and strengthening collaboration across locations. Wrap up with actionable solutions, goal-setting, and change management strategies, and stay connected with an exclusive online community for continued support. Expect an engaging, high-energy experience, guided by Tyler Grogan, CVT, designed to keep you learning, networking, and growing. Register here: https://learn.unchartedvet.com/products/live_events/regional-leaders-summit-2025 Master Conflict Resolution and Build Stronger Teams Let’s be real—conflict is inevitable in a busy veterinary practice. Whether it’s front-vs-back team tension, communication breakdowns, or difficult conversations, disagreements can disrupt the workplace. But with the right tools, they can also become opportunities for growth. The Conflict Resolution Certificate program is designed for managers and staff alike, equipping your team with practical skills to handle tough conversations with confidence, improve communication, and foster collaboration. This program helps transform workplace friction into progress, creating a healthier, more productive practice culture. Uncharted members get exclusive access! Ready to turn tension into teamwork? Learn more and enroll here: https://www.vetfolio.com/learning-paths/conflict-management-essentials-for-veterinary-teams Upcoming events: unchartedvet.com/upcoming-events/ All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

1
330 - Can You Sell Your Practice and Keep Your Legacy? 35:56

8 weeks тому35:56

35:56

Selling a veterinary practice is a huge decision—one that comes with financial, emotional, and cultural implications. For many veterinarians, their practice is more than just a business; it’s a legacy they’ve built over decades. But can you sell your practice while ensuring your team, clients, and values remain intact? In this episode of the Uncharted Veterinary Podcast , Dr. Andy Roark sits down with Dan Blumenthal, CEO and co-founder of Blue River PetCare , to discuss what it takes to transition a veterinary practice while maintaining its core values. This episode is brought to you ad-free by Blue River PetCare! For more information regarding Blue River PetCare, visit their website here: https://blueriverpetcare.com/?utm_source=podcast&utm_medium=interview-Dan&utm_campaign=Uncharted&utm_content=feb-24-25 Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

1
329 - Practice Manager vs Practice Bully 44:35

9 weeks тому44:35

44:35

Workplace bullying is an all-too-common issue in veterinary medicine. Whether it's a toxic team member or an unsupportive leadership structure, dealing with a workplace bully can feel overwhelming. In a recent episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackled a mailbag question from a practice manager struggling with a long-term CSR who is making life miserable for the team. Their discussion sheds light on how to approach, address, and, if necessary, walk away from a toxic work environment. Let's get into this episode! Master Conflict Management in Your Veterinary Team! Navigating workplace conflict is tough, but with the right tools, it doesn’t have to be. Conflict Management Essentials for Veterinary Teams is a brand-new CE certificate series from Uncharted Veterinary Conference and VetFolio , designed to help veterinary professionals understand, manage, and resolve conflict effectively. Led by Dr. Andy Roark and Stephanie Goss , this four-part, interactive series dives into key skills like identifying sources of conflict, managing emotions, improving communication, and handling tough conversations with confidence. Whether you're a practice owner, manager, or team member, this program will equip you with real-world strategies to foster a healthier, more collaborative workplace. Don’t let unresolved conflict hold your team back—start learning today! unchartedvet.com/conflict Register for the Practice Manager Summit Today! The Uncharted Veterinary Conference is excited to announce the Practice Manager Summit 2025, a one-day virtual event tailored specifically for veterinary practice managers. Scheduled for February 19, 2025, this summit offers a series of interactive workshops and sessions led by industry experts. Attendees will have the opportunity to enhance their leadership skills, delve into topics such as coaching team members, optimizing costs, and effective financial communication, all while earning continuing education credits. The event also features engaging activities like dance parties and giveaways, ensuring a dynamic and enriching experience. Registration is priced at $149. For more details and to register, please visit the official event page. https://learn.unchartedvet.com/products/live_events/practice-manager-summit-2025 Upcoming events: unchartedvet.com/upcoming-events/ All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

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328 - Team Doesn't Like That It's a Business 35:12

10 weeks тому35:12

35:12

In this episode of The Uncharted Veterinary Podcast, hosts Dr. Andy Roark and Stephanie Goss dive into a common challenge faced by veterinary leaders: handling team concerns when business decisions feel like they prioritize money over patient care. Whether you’re in a corporate-owned or private practice, navigating the balance between financial sustainability and compassionate care is essential. Let’s explore how to address these concerns effectively while keeping your team engaged and motivated. Uncharted Regional Leader's Summit 2025: Level Up Your Leadership Regional veterinary leaders—this one's for you! On March 25, 2025 , Uncharted Veterinary Conference is bringing you a one-day virtual summit designed to help you tackle the biggest challenges in multi-location leadership. Coaching Strategies That Work: Kick off the day with Dr. Andy Roark’s game-changing session on coaching practice managers and medical directors. Hands-On Case Studies: Dive into real-world challenges like balancing ops vs. people, hospital accountability, and building collaboration across locations. Actionable Solutions & Accountability: Wrap up with goal-setting and change management—and stay connected with your exclusive online community for ongoing support! Energy & Connection: Expect networking, engaging discussions, and a virtual experience guided by the one and only Tyler Grogan, CVT. Master Conflict Resolution and Build Stronger Teams! Let’s face it—conflict happens. From front-vs-back team dynamics to tense moments in the clinic, disagreements can disrupt the workplace. But with the right tools, they can also be powerful opportunities for growth. That’s where the Conflict Resolution Certificate comes in. This program is designed to help your entire team—managers and staff alike—navigate tough conversations with confidence. Learn how to turn tension into teamwork, strengthen communication, and foster a culture of collaboration in your practice. Uncharted members get exclusive access! Ready to transform conflict into progress? Learn more and access the program here: www.unchartedvet.com/conflict Upcoming events: unchartedvet.com/upcoming-events/ All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

1
327 - How I Cut 8 Minutes Off Every Visit 29:54

10 weeks тому29:54

29:54

Dr. Kerri Anderson, owner of Fillmore Animal Hospital in California, joins Dr. Andy Roark on the Uncharted Podcast to share how AI scribes revolutionized her practice. By implementing ScribbleVet , Dr. Anderson reduced appointment times from 30 to 22 minutes, maintained productivity after losing a veterinarian, and now consistently leaves on time with all her medical records completed. In this episode, Dr. Anderson breaks down her workflow, highlighting how AI scribes allow her to focus on clients and patients instead of administrative tasks. She explains the setup process, her team's adoption of the technology, and how ScribbleVet has helped deliver better patient care while reducing stress. Dr. Anderson also touches on how the platform generates detailed SOAP notes and client communication seamlessly. Let’s get into this episode! This episode is brought to you ad-free by Scribble Vet! ScribbleVet AI Scribe (Includes an extended trial offer for Uncharted listeners) Blog Case Study with Dr. Kerri Anderson Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

1
326 - Stop Being Afraid To Let Them Fail 47:21

11 weeks тому47:21

47:21

Failure is often feared, especially in high-stakes environments like veterinary medicine. But what if embracing failure could be the key to developing stronger leaders? In this episode of the Uncharted Veterinary Podcast , Stephanie Goss sits down with Dr. Megan Gilhooly , Vice President of Veterinary Affairs at Banfield Pet Hospital, to explore why failure is an essential part of leadership growth and how veterinary professionals can create environments where failure fuels success. Let’s break down their conversation into practical steps to help veterinary leaders stop fearing failure and start leveraging it for team development. Elevate Your Leadership at the Practice Manager Summit 2025! Join us on February 19, 2025, for a day packed with actionable insights to transform your management skills. With sessions like "Coaching a Struggling Team Member" by Amy Newfield and workshops on financial conversations, COGS, and defining your role, this event is designed to empower veterinary practice managers. Registration opens December 11, 2024—just $99 for members and $149 for non-members. Don’t miss this opportunity to grow your leadership toolkit and connect with peers. Register now and step into 2025 ready to lead! Master Conflict Resolution and Build Stronger Teams! Let’s face it—conflict happens. From front-vs-back team dynamics to tense moments in the clinic, disagreements can disrupt the workplace. But with the right tools, they can also be powerful opportunities for growth. That’s where the Conflict Resolution Certificate comes in. This program is designed to help your entire team—managers and staff alike—navigate tough conversations with confidence. Learn how to turn tension into teamwork, strengthen communication, and foster a culture of collaboration in your practice. Learn more and access the program here: https://www.vetfolio.com/learning-paths/conflict-management-essentials-for-veterinary-teams Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

1
325 - Appreciation Programs Not Appreciated 34:00

12 weeks тому34:00

34:00

Struggling with team recognition? In this episode of the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss tackle a complex yet common challenge in veterinary practice management: how to implement appreciation programs that resonate with everyone. Inspired by a mailbag letter from a practice leader, they dive into why appreciation programs can sometimes miss the mark and offer practical strategies for making them more inclusive and effective. If you’ve ever tried to do something kind for your team only to face unexpected criticism, you’re not alone. This blog breaks down the situation, mindset, action steps, and takeaways to help you navigate the often emotional terrain of team appreciation. Take Your Veterinary Leadership to New Heights! Looking to create a thriving, high-performing team? The Leadership Essentials Certificate is your all-in-one guide to elevating your practice. With 8 CE hours packed into an on-demand format, this program is tailored for veterinary leaders like you—whether you’re an owner, manager, or team lead. Discover practical strategies to build collaboration, foster a positive work environment, and lead with confidence. Uncharted members get free access , making this the perfect time to invest in your leadership growth. Don’t wait—start today and see the impact on your team and practice! Get started now: https://unchartedvet.com/certificates/ Master Conflict Resolution and Build Stronger Teams! Let’s face it—conflict happens. From front-vs-back team dynamics to tense moments in the clinic, disagreements can disrupt the workplace. But with the right tools, they can also be powerful opportunities for growth. That’s where the Conflict Resolution Certificate comes in. This program is designed to help your entire team—managers and staff alike—navigate tough conversations with confidence. Learn how to turn tension into teamwork, strengthen communication, and foster a culture of collaboration in your practice. Uncharted members get exclusive access! Ready to transform conflict into progress? Learn more and access the program here: www.unchartedvet.com/conflict Upcoming events: unchartedvet.com/upcoming-events/ All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag…

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324 - Practice Owner Scoffs At Wage Increases 30:57

13 weeks тому30:57