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16 - Automation versus Personalisation
Manage episode 317548341 series 3122474
Вміст надано Jatinder Palaha. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Jatinder Palaha або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Today I'm going to be talking about automation versus that personalisation with your customers and clients.
- Some of the pros and cons.
- When to use what?
- How you can go about providing better service.
- How using automation and system can help you scale.
- How you can go about mapping out your processes to then see which system best support your business model.
- And some customer support issues and how to resolve them
52 епізодів
Manage episode 317548341 series 3122474
Вміст надано Jatinder Palaha. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Jatinder Palaha або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Today I'm going to be talking about automation versus that personalisation with your customers and clients.
- Some of the pros and cons.
- When to use what?
- How you can go about providing better service.
- How using automation and system can help you scale.
- How you can go about mapping out your processes to then see which system best support your business model.
- And some customer support issues and how to resolve them
52 епізодів
Усі епізоди
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Digital Rapport® Podcast with Jatinder Palaha
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What if the challenges you’ve faced could become someone else’s breakthrough? 💡 In this powerful episode, I sit down with Derek Mills —wealth management expert, international keynote speaker, and author of The 10-Second Philosophy . Derek shares his incredible journey from struggling with stuttering and depression to becoming a coach to multimillionaires and an advocate for living authentically through his transformative Daily Standards philosophy. 🎧 Tune in to discover: ✅ How vulnerability and connection build deep rapport ✅ Why traditional goal-setting often fails—and what works instead ✅ Derek’s inspiring personal story of resilience and transformation ✅ Practical tools for unlocking personal and professional success Guest: Derek Mills 🎙️ Hosted by Jatinder Palaha…
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Digital Rapport® Podcast with Jatinder Palaha
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1 51 - The Neuroscience of Storytelling: Unlocking the Ultimate Communication Superpower with Mark Baker 38:55
In this insightful episode, I sit down with the incredible Mark Baker—renowned author, public speaker, and storytelling expert—to explore the transformative power of storytelling. We dive deep into: The neuroscience of storytelling and why it’s the ultimate communication superpower. How storytelling can build trust, inspire action, and make your message unforgettable. Mark’s inspiring journey from struggling as a life insurance salesman to becoming a storytelling master. Actionable tips to integrate storytelling into business, leadership, and everyday life. Whether you’re an entrepreneur, leader, educator, or someone who simply wants to connect more effectively, this episode is packed with practical insights and tools to take your communication skills to the next level. 💡 Ready to unlock the power of storytelling? Tune in now! 🎙️ Hosted by Jatinder Palaha 🌟 Featuring Mark Baker…
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Digital Rapport® Podcast with Jatinder Palaha
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1 50 - Building Deep Rapport in the Digital Age with Dr. John Demartini on Human Connection, Values & Technology 52:16
Welcome to the Digital Rapport® Podcast! In this powerful episode, I sit down with Dr. John Demartini, a world-renowned human behavior expert, international speaker, and author. We explore the invisible forces that shape our relationships—whether online or offline—and delve into how mental alignment and chemistry play a role in building rapport. Dr. Demartini shares profound insights into the role of values and perceptions in human interactions, the power of presence in transforming relationships, and how technology can actually enhance genuine connections. We also discuss the science behind rapport, including the chemical reactions in the brain that strengthen trust and connection. 🔍 Key Takeaways: What is rapport, and how can you build it effectively? The importance of finding common ground in relationships. How digital technology impacts human connection and how to adapt. The role of values, perceptions, and presence in deepening relationships. Real-life stories from Dr. Demartini on human behavior and rapport. Whether you're a digital entrepreneur, a coach, or someone looking to improve your personal relationships, this episode is packed with actionable insights that will help you connect, influence, and inspire in the digital age. Websites: - Dr John Demartini - https://www.drdemartini.com/ - Jatinder Palaha - https://www.jatinderpalaha.com…
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Digital Rapport® Podcast with Jatinder Palaha
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1 49 - Harnessing the Power of Belief: A Deep Dive with Mark Baker 1:05:06
1:05:06
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In this episode of the Digital Rapport® podcast, I, Jatinder Palaha, am thrilled to have the chance to chat with my guest, Mark Baker, widely known as The Belief Doctor. This conversation navigates Mark's unique life journey, full of trials and triumphs, that ultimately positioned him as a beacon of inspiration for many. Mark passionately elaborates on the critical role that beliefs play in our lives, with a particular emphasis on their formative power during our childhood years. He contends that our most profound beliefs, which eventually guide the course of our lives, are instilled in us during our early development, often unbeknownst to us. Using his life as a vibrant illustration, Mark outlines how harmful beliefs can misguide us, imposing unnecessary limitations on our potential. However, he doesn't leave us hanging in despair. He further enlightens us on how we can transform these limiting beliefs into empowering ones, thereby allowing us to reach our true potential. His Belief Bracelet, a practical tool designed to foster empowering beliefs, becomes a key point of discussion. Our conversation also underlines the importance of conscious parenting. Mark emphasizes how the words and attitudes of parents can profoundly shape their children's future beliefs and behaviors. To wrap things up, Mark inspires listeners to reframe their beliefs as a means to bridge the gap between their current circumstances and their dream lives, claiming that the life they aspire to is merely on the other side of their existing beliefs. In this podcast, you'll find a captivating mix of personal storytelling, enlightening dialogues, and useful techniques to help you identify and reshape your beliefs, and in doing so, unlock your untapped potential. The Fundamental Role of Beliefs: Discussing how our deepest, often unconscious beliefs guide our lives, and their significant impact on our thoughts, emotions, and actions. Childhood as the Formative Phase: Exploring how our beliefs are profoundly influenced during our early childhood years and the long-lasting effects of these formative experiences. Impact of Negative Beliefs: Highlighting the damage that negative or limiting beliefs can have on our potential and overall well-being. The Power of Positive Transformation: Introducing the concept of transforming limiting beliefs into empowering ones as a means of achieving personal growth and unlocking hidden potential. The Belief Bracelet: Discussing Mark's invention, the Belief Bracelet, as a practical tool to foster empowering beliefs and facilitate positive change. Conscious Parenting: Exploring the immense responsibility of parents in shaping their children's beliefs and attitudes through their words and actions. Bridging the Gap with Beliefs: Encouraging listeners to reframe their beliefs as a method to create alignment between their current circumstances and their desired future. Mark Baker - https://thebeliefdoctor.net Jatinder Palaha - https://jatinderpalaha.com Digital Rapport® podcast - https://digital-rapport.com…
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Digital Rapport® Podcast with Jatinder Palaha
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In this engaging episode of the Digital Rapport® podcast I chat with dynamic guest, Brad Burton. Brad shares his transformative journey from battling addiction to becoming a successful entrepreneur and motivational speaker. He dives into the power of disconnecting from the mainstream news cycle, the influence of spirituality, and his mastery of impactful communication. We also discuss the potential dangers and benefits of the digital age. Tune in to gain deep insights from Brad's unique perspectives on life and business. Key Topics and Subjects: Personal Transformation: A journey from addiction to becoming a successful entrepreneur and founding the UK's largest business networks. Disconnecting for Growth: A discussion on the decision to disconnect from the mainstream news cycle for increased happiness and productivity. Building a Personal World: How focusing on a personal world rather than staying constantly informed can lead to peace of mind and success. Mastering Communication: The art of using a unique communication style to build rapport, reach and inspire a diverse range of individuals. Technology's Impact: An exploration of the current digital age, potential dangers of technology overexposure, and how to use technology wisely. Mental Health and Digital Addiction: A conversation about the effects of excessive screen time and digital addiction on mental health. Listen now to discover transformative insights and perspectives on life, spirituality, and business. Brad Burton - https://www.bradburton.biz/ Jatinder Palaha - https://www.jatinderpalaha.com Digital Rapport® podcast - https://www.digital-rapport.com…
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Digital Rapport® Podcast with Jatinder Palaha
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1 47 - Maximise Your Impact: Expert Revenue Strategies for Authors, Coaches & Consultants with Janet Switzer 1:27:25
1:27:25
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Подобається1:27:25
Connecting with Your Market for Success: Janet Switzer Shares Her Expertise In today's fast-paced digital world, establishing rapport with your target audience can make or break your success as an author, coach, or consultant. Understanding the value of connection and communication has never been more vital to stand out in a sea of experts. Join me on this enlightening journey as I interview Janet Switzer, a world-class revenue expert with over 30 years of experience in growing author businesses. Janet is the content and marketing genius behind global training brands, having worked with industry greats like Les Brown, Jay Abraham, Jack Canfield, Yanik Silver, and Lisa Nichols. As a New York Times bestselling co-author and marketing strategist behind "The Success Principles," her work has reached millions of readers in over 100 countries and 41 languages. In our conversation, Janet will share her insights on: Building rapport and its importance in communication and connection Differentiating yourself as a coach or consultant in a crowded market Steps for new and existing coaches to grow their businesses Defining and becoming an expert, thought leader, and change maker Marketing principles and ideas for boosting revenue and profits Efficient and simple marketing concepts for authors and coaches Navigating the future of AI-driven marketing and leveraging AI solutions Overcoming marketing challenges and learning from experience Identifying and capitalizing on niche markets for your business From her experience working with some of the biggest names in the industry, Janet will reveal the secrets to effective communication and rapport-building in content and marketing. We'll dive deep into how to become more effective in your niche, the trends and opportunities she sees for the future, and how to harness the power of AI in marketing. Don't miss this insightful conversation with Janet Switzer, as she shares her wealth of knowledge and expertise on how to connect with your target market and achieve success in the competitive landscape of #authors, #coaches, and #consultants. Janet Switzer - https://www.janetswitzer.com jatinder Palaha - https://www.jatinderpalaha.com Digital Rapport® podcast - https://www.digital-rapport.com…
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Digital Rapport® Podcast with Jatinder Palaha
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Join me as I chat with Ben Pines, the Director of Content at AI21 Labs, about the current state and future of AI in content writing and digital marketing. We discuss the potential impact of AI on the writing industry and the reasons why aspiring writers should not be discouraged by the advancements in AI technology. Ben shares his insights on how AI can help individuals add more income streams through the use of AI-based writing tools like Wordtune. We delve into some features and benefits of Wordtune and what sets it apart from other AI writing tools like jasper.ai and Grammarly . We also explore the various ways users can start benefiting from Wordtune right now and why they should use this product over others in the market. In addition to Wordtune, we learn more about AI21 Labs and what makes them unique and visionary in the AI space. We also touch on the challenges of language processing for machines and what advancements we can expect in the future. Lastly, we discuss what people should be inspired by and wary of as we approach a new era of massive AI advances. Tune in for an informative and engaging conversation with Ben Pines about the future of AI in content writing and digital marketing. Wordtune: https://wordtune.com Jatinder: https://www.jatinderpalaha.com Digital Rapport® Podcast - https://www.digital-rapport.com…
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Digital Rapport® Podcast with Jatinder Palaha
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1 45 - Emotional Intelligence in Leadership: Insights from a Veteran Police Leader - Kul Mahay 48:02
Join us as we speak with Kul Mahay, a 32-year veteran of the UK police service and a renowned leadership and emotional intelligence expert. Kul has worked with organizations across the globe, helping to develop empowered cultures and improve the critical thinking and emotional intelligence of senior corporate leaders. In this podcast, we delve into Kul's experience as a police leader and his journey to becoming a personal coach, speaker, and author. We explore the impact of emotional intelligence on leadership and the role it plays in personal development. Don't miss this insightful discussion on the key principles of human-centered leadership. Kul Mahay: https://www.kulmahay.com Jatinder Palaha: https://www.jatinderpalaha.com…
In this podcast episode, we talk about Marketing with Video and how to build rapport and connection with your audience. Join me as I speak to Rashpal Singh of BoxMedia and dig into how to create a strategy and create video content with meaning and context. Guest: Rashpasl Singh - https://boxmedia.tv Host: Jatinder Palaha - https://www.jatinderpalaha.com…
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Digital Rapport® Podcast with Jatinder Palaha
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In this episode, I share a dream I had but narrated using AI voice generation with text-to-speech software. You won't believe this is not real as it sounds like a professional audiobook recording. But its AI When The Student Becomes a Master and The Master Ascends - A Story Told Using AI Generate Voice. This is a short story which explores the dynamics between a student and his teacher and how one's pride can stop one from ascending to the next level. But when the realisation is realised there is a lesson for both sides and it doesn't always play out the way we think it will. AI or advanced computing can be used to create a voice which sounds real. This technology is only going to get better and better and I wanted to share how this tech could be used to tell stories. There are other applications of this technology such as faceless youtube channels as well as podcasts. Or you can create audiobooks and online courses with professional sound voices. There is also the dark side of this technology aka deep fake where the person on the screen appears to be real but is computer generated. Combine this with voice modulation and there is a big risk of potential fake information. It means we have to be very careful what we choose to consume in the future. So to showcase how this AI voice tech can be used for fun and entertainment. Enjoy Podcast: www.digital-rapport.com Website: www.jatinderpalaha.com…
In this episode, I'm on one of my walks and pondering another deep topic. We often talk about mind mastery or how to master your mind but this is such a big topic. The mind is a massive topic. But a step toward mastery is the topic of Mood Mastery. How does one master their mood? Your mood can be different from moment to moment but how often does one tune into this and monitor / regulate one's mood and emotions? If having a dream can alter your state and influence your mood as you wake up and for the whole day then why do we not check into this on regular bases? Getting present and asking the right questions can help you solve problems but only if you ask the right types of questions. So asking what influences your mood can help you tune in to uncover hidden truths which you may not be aware of. With questions, monitoring your mood and emotions and understanding where your experience comes from can help you regulate a healthy mood. Which in turn can help you be more productive and creative. So in this episode, I talk about this topic and the types of questions we can ask in order to uncover why you may be in a certain type of mood. Master your mood and you are a step closer to mastering your mind.…
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Digital Rapport® Podcast with Jatinder Palaha
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1 41. Storytelling That Moves People and How You Can Connect With Your Audience at a Deeper Level 56:31
Storytelling That Moves People and Ho to Connect With Your Audience at a Deeper Level David Fox is a writer, script consultant and life coach with 40 years of experience working in theatre, radio, film and Started out as an actor in the 80s and founded a touring theatre company. He Won an award for a play he wrote and was able to move into television and write very many scripts for adults and children. Having worked extensively with the Life Coach David Key, David Fox has qualified as an NLP Practitioner and Hypnotherapist. He is fascinated by the creative process and particularly the ways in which we can sabotage our best efforts by the wrong thinking. He has worked hard to understand his own process and developed simple techniques to unlock the subconscious and fast track our storytelling ability with his online course The Storyteller Gene. In this podcast, I have a conversation with scriptwriter and consultant David Fox about creating and writing stories that connect with and move your audience. He shares many insights about how storytelling works and why it is so important for business and personal life. We talk about The power of storytelling How we can sabotage our own creative process How we connect to stories Why do we connect to stories The phycology behind storytelling How to Tapp into your own creative mode A bit about structure and process How to create engaging stories and how we have a vested interest How you can apply these principles to your business or writing The Impossible question David Fox - https://www.davidrichardfox.com Jatinder Palaha - https://www.jatinderpalaha.com Digital Rapport® Podcast - https://www.digital-rapport.com…
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Digital Rapport® Podcast with Jatinder Palaha
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You won't believe this is created with machine software. And this Bot believes in God. What could Jasper AI sound like if it had a voice? Would it be male or female? I was curious to find out if I could create an AI-generated interview using Jasper AI. When I used the software I was mindblown. I decided to interview Jasper AI just to see what that conversation could sound like. I then thought how can I get this into audio format for my podcast? So I found some text to speech software... you won't believe this is machine-generated. So This interview is with an AI bot with machine-generated speech. I thought it would be interesting to use an American female voice for the AI. All I needed was deep fake video of the interview. In the interview, we talk about In the interview, we talk about Digital Marketing and its future The meaning of life The greatest threat to humanity Human mistakes The pros and cons of AI How bots can be used in business Emotions and empathy Machine vs Human Important things in life What is God, what is creation? Personality Conscious AI Jaspers origins Life, goals and personal development Machine learning Websites: https://www.jatinderpalaha.com Podcast: https://www.digital-rapport.com Please note: The contents of this podcast are for entertainment purposes.…
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Digital Rapport® Podcast with Jatinder Palaha
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In this morning meditative walk, I share how you can get present to the moment, still your mind and look at things objectively to set better goals and be creative. When the dust settles and you manage your thoughts, feelings and emotions you are in a much better and clear state of mind to set realistic achievable goals. I also go deep and share some thoughts on spirituality and the cosmos. Digital Business Coach - https://www.jatinderpalaha.com Digital Rapport ® Podcast - https://www.digital-rapport.com…
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Digital Rapport® Podcast with Jatinder Palaha
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1 38 - What is Influencer Marketing and How You Can Use It To Grow Your Business - Gordon Glenister 55:27
In this episode, I talk to Influencer marketing strategist Gordon Glenister, author of influencer marketing strategy and host of Influence the global podcast, shining a spotlight on the influencer marketing industry. Gordon Glenister is the global head of influencer marketing at the Branded Content Marketing Association as well as being behind Pitch Influence , a global competition for the influencer industry. He also runs a Facebook group called Influencer marketing secrets, and a weekly roundtable where he shares tips and tricks on Influencer marketing. Gordon also runs his own influencer marketing programme to help thought leaders become more influential. Topics covered What is influencer marketing Who can be an influencer? Why is it important? Inspiring, entertaining, educational content The power of your story Brand story Digital / AI-Generated Influencers Brand Influence Content creators / Direct attribution Influencers are the new retailers Social commerce - selling products in a new way Audience connection to influencer Influencer - authentic - reliability - like attract like Finding new markets with influencers Influencer communities Use Influencer marketing as another channel to market Steps - on how to grow your using Influencers Jab jab punch approche Influencer Marketing can 11x ROI only when done well Brand safety / due diligence / Online trolling The Dark Side of Influencer Marketing Failures = Biggest wins Emotion and story Authentic message - real stories What is rapport How rapport fits into influencer marketing Guest: Gordon Glenister https://gordonglenister.com Host: Jatinder Palaha https://www.jatinderpalaha.com…
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