The economy and the markets are "under surveillance" as we cover the latest in finance, economics and investment. Listen to Jonathan Ferro, Lisa Abramowicz and Annmarie Hordern for the top interviews from Bloomberg Surveillance Television. And join Tom Keene and Paul Sweeney for the best conversations from Bloomberg Surveillance Radio. Watch Surveillance TV LIVE each mornings: http://bit.ly/3P7nstQ. Watch Surveillance Radio LIVE weekday mornings: http://bit.ly/3vTiACF.
…
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Вміст надано Seth Adler. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Seth Adler або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Схожі до CCW Digital: A Customer Service Online Platform
Welcome to Spate Radio hosted by Antoine Maurice King , ranked by Google as one of the top podcasts in the world! Join us as we dive deep into the latest in hip hop news, music business insights, and exclusive celebrity interviews. Whether you’re an independent artist, a music industry professional, or a fan of hip hop culture, Spate Radio brings you unfiltered conversations with the most influential voices shaping the scene today. In each episode, we break down the trends driving the music ...
…
continue reading
A daily dose of irreverent, offbeat, and informative takes on business & tech news. Hosted by Jon Weigell, Juliet Bennett Rylah, Mark Dent, Ben Berkley, Sara Friedman, Matthew Brown, and Rob Litterst from The Hustle.
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Bloomberg Daybreak delivers today's top stories, with context, in just 15 minutes. Get informed from Bloomberg's 2,700 journalists and analysts in 120 countries.
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Weekly wrap of events of the week peppered with context, commentary and opinion by a superstar panel. Click here to support Newslaundry: http://bit.ly/paytokeepnewsfree Hosted on Acast. See acast.com/privacy for more information.
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Player FM - додаток Podcast
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))
Ep. 153: How Vaccine Management Is Transforming Healthcare (And Customer Service)
Manage episode 288247841 series 1435186
Вміст надано Seth Adler. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Seth Adler або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
On this special episode sponsored by ServiceNow, CCW Digital's lead analysts Brian Cantor and Matt Wujciak sit down with Mike Luessi, ServiceNow's GM for healthcare and life sciences, to discuss how COVID-19 has impacted customer experience in healthcare, and customer service as a whole.
Topics include:
-Insights from Mike's recent interview with Forbes on vaccine distribution and administration.
-The future of self-service.
-AI and automation's greatest impacts on customer experience.
-Digitized workflows (and so much more).
For a deeper dive into this topic, check out ServiceNow's webinar on 10 best practices to solve vaccine management challenges.
100 епізодів
Поширити
Manage episode 288247841 series 1435186
Вміст надано Seth Adler. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Seth Adler або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
On this special episode sponsored by ServiceNow, CCW Digital's lead analysts Brian Cantor and Matt Wujciak sit down with Mike Luessi, ServiceNow's GM for healthcare and life sciences, to discuss how COVID-19 has impacted customer experience in healthcare, and customer service as a whole.
Topics include:
-Insights from Mike's recent interview with Forbes on vaccine distribution and administration.
-The future of self-service.
-AI and automation's greatest impacts on customer experience.
-Digitized workflows (and so much more).
For a deeper dive into this topic, check out ServiceNow's webinar on 10 best practices to solve vaccine management challenges.
100 епізодів
Усі епізоди
×
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Схожі до CCW Digital: A Customer Service Online Platform
The economy and the markets are "under surveillance" as we cover the latest in finance, economics and investment. Listen to Jonathan Ferro, Lisa Abramowicz and Annmarie Hordern for the top interviews from Bloomberg Surveillance Television. And join Tom Keene and Paul Sweeney for the best conversations from Bloomberg Surveillance Radio. Watch Surveillance TV LIVE each mornings: http://bit.ly/3P7nstQ. Watch Surveillance Radio LIVE weekday mornings: http://bit.ly/3vTiACF.
…
continue reading
Welcome to Spate Radio hosted by Antoine Maurice King , ranked by Google as one of the top podcasts in the world! Join us as we dive deep into the latest in hip hop news, music business insights, and exclusive celebrity interviews. Whether you’re an independent artist, a music industry professional, or a fan of hip hop culture, Spate Radio brings you unfiltered conversations with the most influential voices shaping the scene today. In each episode, we break down the trends driving the music ...
…
continue reading
A daily dose of irreverent, offbeat, and informative takes on business & tech news. Hosted by Jon Weigell, Juliet Bennett Rylah, Mark Dent, Ben Berkley, Sara Friedman, Matthew Brown, and Rob Litterst from The Hustle.
…
continue reading
Bloomberg Daybreak delivers today's top stories, with context, in just 15 minutes. Get informed from Bloomberg's 2,700 journalists and analysts in 120 countries.
…
continue reading
True crime investigations from The Atlanta Journal-Constitution. Veteran legal affairs journalist Bill Rankin takes you inside the courtroom to break down the story and the criminal justice system. This award-winning series investigates Georgia’s most important cases with fact-based reporting. Season 10 will focus on the historic indictment of former President Donald Trump in Fulton County, Georgia, led by District Attorney Fani Willis. Co-hosted by senior reporter Tamar Hallerman and editor ...
…
continue reading
Hosted by former Marvel entertainment lawyer Paul Sarker and entertainment enthusiast Mesh Lakhani, Better Call Paul will delve into the business and legal issues at play behind the glitz and glam. This show takes you beyond the catchy headlines to find out what’s really at play behind the scenes and gives you an introduction to the business side of show business.
…
continue reading
Diane Rehm’s weekly podcast features newsmakers, writers, artists and thinkers on the issues she cares about most: what’s going on in Washington, ideas that inform, and the latest on living well as we live longer.
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Weekly wrap of events of the week peppered with context, commentary and opinion by a superstar panel. Click here to support Newslaundry: http://bit.ly/paytokeepnewsfree Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
The latest business and finance news from around the world, on the BBC.
…
continue reading
Player FM - додаток Podcast
Переходьте в офлайн за допомогою програми Player FM !
Переходьте в офлайн за допомогою програми Player FM !
