Diego Pavia and Paul Finebaum are this week’s Netflix Sports Club guests. Paul Finebaum, the voice of the SEC, drops a bold national championship prediction that might give the Big Tenners pause, and he reveals which SEC quarterback has him starstruck. Vanderbilt quarterback, Diego Pavia, gives a standout performance on and off the field in SEC Football: Any Given Saturday. He relives that improbable ‘Bama victory, including pre-game routine and why he thinks this victory changed the conversation about Vandy football - sorry Nick Saban. Paul Fineman and Diego Pavia gaze into the crystal ball of the 2025 season, and what do they see? Heisman Trophies, making Auburn pay, and LSU’s chances for glory. In this interview, Vandy QB, Diego Pavia: 🟥 Details the 2024 Vandy vs. ‘Bama Buildup 🟥 Discusses playing for Coach Lea and with his bestie 🟥 Reveals his true height In this interview, SEC Expert, Paul Finebaum answers: 🟥 Why the SEC’s staying power is unrivaled? 🟥 Who’s almost a bigger star than Taylor Swift? 🟥 Which team will win the 2025 National Championship? 00:00 Intro 01:24 Vandy QB Diego Pavia Is a Star 01:37 Beating Bama 03:19 Choosing Vandy And Coach Lea 04:58 Give Me The Ball 06:20 Dude Put In The Work 07:38 Nick Saban Said What?? 08:20 Underdogs 10:22 Watch Out Auburn 12:33 Recruits: Come To Vandy! 13:29 Kay and Dani Talk SEC 15:54 Paul Finebaum’s SEC Picks 16:40 All About Arch Manning 17:23 SEC: The Only Game In Town 18:25 South Carolina Should Be In The Playoffs 19:40 Shane Beamer Bounce Back? 20:14 Arch Manning Is No Taylor Swift 21:42 The Weight of Being a Manning 22:31 Finebaum: “Best Player Since Tim Tebow” 23:20 LSU QB1 + Championship Or Bust 25:39 Post Saban Alabama 27:42 Is Vanderbilt Legit? 28:44 Can Mississippi State Survive? 29:49 The Vols “Will Struggle This Year” 31:44 SEC: Natty. Little Tenners: Nothing 33:09 Outro 34:28 Up Next - America’s Team: The Gambler And His Cowboys 🏈 Diego Pavia Instagram - https://bit.ly/45uLND4 TikTok - http://bit.ly/4fsLY5p X - https://bit.ly/4ldwx2j 🏈 Vanderbilt Instagram - http://bit.ly/4lfo8eu X - http://bit.ly/4mCiaWt YouTube - @vucommodores 🏈 Paul Finebaum Instagram - https://bit.ly/45kVtPv X - https://bit.ly/46JQFWc 🎙️ Kay Adams Instagram - http://bit.ly/3GYp4Go TikTok - http://bit.ly/4m7KmR9 X - http://bit.ly/45nI2Ou 🎙️ Dani Klupenger Instagram - https://bit.ly/3HeGGxx TikTok - https://bit.ly/4lQSBkl X - https://bit.ly/4lWpufr 🟥 Netflix Sports Instagram - http://bit.ly/45CPAhL TikTok - http://bit.ly/4mti6Ia X - http://bit.ly/4mseqGH Facebook - http://bit.ly/45o5xqK YouTube - @NetflixSports We want to hear from you! Leave us a voice message at www.speakpipe.com/NetflixSportsClub Be sure to watch, listen, and subscribe to the Netflix Sports Club Podcast on YouTube, Spotify, Tudum, and wherever you get your podcasts. Hosted by Kay Adams, the Netflix Sports Club Podcast is an all-access deep dive into the Netflix Sports Universe. Join Kay as she speaks with athletes, coaches, and top sports correspondents to break down the latest Netflix Sports series. Expect bold opinions, insightful analysis, and candid conversations you won’t find anywhere else.…
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The Hotelier Helpcast
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Вміст надано Keystone Hospitality Property Development and Gerry MacPherson. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Keystone Hospitality Property Development and Gerry MacPherson або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Welcome, dear listeners, to The Hotelier Helpcast Blog Posts – the sanctuary for independent hoteliers worldwide, seeking the keys to transform their properties into dream destinations for every guest. Each week, we plunge headfirst into the burning queries, the perplexing challenges, and the heartfelt struggles of managing an independent hotel. Why? Because we intimately understand the balancing act of reservations, appeasing the perpetually dissatisfied guest, and chasing that ever-elusive perfect review. And here’s the good news – you're not in this alone! We respect your time, so every episode is a no-nonsense guide, delivering straight answers sans the fluff. From the enchanting escapes of Venice to the rustic allure of a Nova Scotia hotel, journey with us through every corner of the hotel universe. We'll illuminate the shadows and tuck those pesky challenges to bed! Alongside expert guests, quirky anecdotes, and solutions that’ll have you exclaiming, 'Why didn't I think of that?!', 'The Hotelier Helpcast Blog Posts’ invites you to a weekly rendezvous with the vibrant community of independent hoteliers. It's enthralling, it's enjoyable, and most importantly, it’s tailored just for YOU. So, settle into a cozy chair, or perhaps, take a leap onto one of those extravagant hotel beds (we promise not to judge), and prepare to be inspired, amused, and enlightened. Welcome to 'The Hotelier Helpcast Blog Posts’! Now, let's set the stage for this suite party! Always remember – every question answered is a key to unlocking your hotel's potential, casting you as the hero in all your guests’ travel stories!
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Вміст надано Keystone Hospitality Property Development and Gerry MacPherson. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Keystone Hospitality Property Development and Gerry MacPherson або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Welcome, dear listeners, to The Hotelier Helpcast Blog Posts – the sanctuary for independent hoteliers worldwide, seeking the keys to transform their properties into dream destinations for every guest. Each week, we plunge headfirst into the burning queries, the perplexing challenges, and the heartfelt struggles of managing an independent hotel. Why? Because we intimately understand the balancing act of reservations, appeasing the perpetually dissatisfied guest, and chasing that ever-elusive perfect review. And here’s the good news – you're not in this alone! We respect your time, so every episode is a no-nonsense guide, delivering straight answers sans the fluff. From the enchanting escapes of Venice to the rustic allure of a Nova Scotia hotel, journey with us through every corner of the hotel universe. We'll illuminate the shadows and tuck those pesky challenges to bed! Alongside expert guests, quirky anecdotes, and solutions that’ll have you exclaiming, 'Why didn't I think of that?!', 'The Hotelier Helpcast Blog Posts’ invites you to a weekly rendezvous with the vibrant community of independent hoteliers. It's enthralling, it's enjoyable, and most importantly, it’s tailored just for YOU. So, settle into a cozy chair, or perhaps, take a leap onto one of those extravagant hotel beds (we promise not to judge), and prepare to be inspired, amused, and enlightened. Welcome to 'The Hotelier Helpcast Blog Posts’! Now, let's set the stage for this suite party! Always remember – every question answered is a key to unlocking your hotel's potential, casting you as the hero in all your guests’ travel stories!
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The Hotelier Helpcast
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download Want a hotel team that sticks around and treats guests like royalty? In this episode, we’re sharing proven ways to boost morale, reduce turnover, and create a workplace your staff actually enjoy. ⏰ Timestamps: 0:00 – Intro 1:10 – Why morale is mission-critical 3:05 – Hiring for attitude 6:45 – Communication strategies 9:20 – Recognition ideas that work 13:00 – Investing in growth 15:00 – Conclusion ✅ Subscribe to never miss an episode that helps your hotel thrive! # TrainSeasonalHotelStaff #HotelierLife #HospitalityTraining #HotelStaff #SeasonalStaff #HospitalityTips #HotelManagement #GuestExperience #HotelOperations #StaffTraining #HotelBusiness ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/08/how-do-you-train-seasonal-hotel-staff-fast-without-losing-your-mind-087 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Find hotel templates & checklists inside “The Hotel Owner’s Roadmap: 90 Days to More Bookings, More Time, & Less Stress” course→ https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download How to Train Seasonal Hotel Staff Fast and Make Them Shine Hiring seasonal staff for your hotel? Don’t panic! In this episode, learn how to train seasonal hotel staff fast so they deliver great guest experiences from Day One. Discover bite-sized training tips, mentorship hacks, and feedback secrets that keep your hotel running like clockwork—even in peak season. Timeline: 0:00 – Welcome & Why Seasonal Staff Matter 2:12 – Day One: Setting Clear Expectations 4:55 – Micro-Training that Sticks 7:15 – Pairing Newbies with Pros 9:25 – Visual Aids That Speed Learning 11:40 – How to Give Effective Feedback 14:02 – Building a Safe “Ask Anything” Culture 16:25 – Final Thoughts & Course Invitation 👉 Subscribe so you never miss practical hotel tips! #HotelTeam #High-Morale Hotel Team #HotelLeadership #HospitalityManagement #EmployeeEngagement #HotelTeamSuccess #StaffRetention #HotelierTips #HighMoraleTeams #IndependentHotelOwner #HospitalityCulture #HappyHotelStaff ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/08/how-can-you-build-a-high-morale-hotel-team-that-wont-leave-086 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Find hotel templates & checklists inside “The Hotel Owner’s Roadmap: 90 Days to More Bookings, More Time, & Less Stress” course→ https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download Hotel Hiring 101: What to Look for in Your First 5 Employees In this episode, we explore how to make your first hotel hires count. From front desk charmers to housekeeping heroes, we’ll unpack what personality traits, attitudes, and hidden skills to watch for. 🎙️ You’ll learn: Why your first hires define your guest experience The best interview question to reveal true character How to spot a red flag before it costs you 5-star reviews #Hotel Employees #First Hotel Employees #HotelHiring #SmallHotelTips #HospitalityHiring #IndependentHotelier #FrontDeskPros #HousekeepingHeroes #HotelMaintenance #HotelTeamBuilding #HotelierHelpcast #HotelOwnerAdvice ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/08/how-to-hire-your-first-hotel-employees-without-losing-sleep-085 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Download the full site inspection checklist inside “The Hotel Owner’s Roadmap: Start, Manage & Grow” → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download Inventory Management Tricks That Save You Thousands You're not losing money because of bad guests—you're losing it in the stockroom. In this week’s Hotelier Helpcast, we tackle the real reason your profit margins are disappearing: poor inventory control. Learn easy, actionable tricks you can start using this week to tighten up your operations and save thousands annually. ⏱ Episode Timeline: 00:00 – Intro 01:55 – The biggest inventory mistake hoteliers make 05:10 – How to set par levels that work 08:30 – The “Tuesday Audit” trick explained 13:00 – Training staff to care about stock 17:45 – Tech that tracks without overwhelming 21:00 – Final tips to protect your profits #HotelSite #ChoosingaHotelSite #HotelSiteSelection #IndependentHotelTips #HotelDevelopment #HotelOwnerAdvice #BuildYourHotel #RedFlagsRealEstate #HotelPlanning #HospitalityStartups #HotelFoundations #SmartHotelInvesting ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/07/how-to-cut-hotel-supply-costs-without-cutting-corners-084 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Download the full site inspection checklist inside “The Hotel Owner’s Roadmap: Start, Manage & Grow” → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download How to Set Up a Hotel Maintenance Schedule That Actually Works Every hotel owner says they want fewer surprises—but few have a hotel maintenance schedule that makes that possible. In this practical episode of the Hotelier Helpcast, we break down how to organise your maintenance tasks by day, week, month, and year—without overwhelm. You’ll learn how to: Avoid common hotel maintenance disasters Choose tools that fit your tech level (even if it’s pen and paper) Decide what you can DIY and when to bring in experts Build a system that runs even when you’re off-site 🎧 Podcast Timeline 00:00 - Intro & Why It Matters 00:31 - The 5 Categories of Hotel Maintenance 01:31 - Real-World Example 02:31 - Tools You Can Use Today 03:46 – Create a Weekly Routine 05:01 – Why It’s Worth It 06:31 – Outro 💡 Listen If You: Own or manage a boutique or independent hotel Want to run your property like clockwork—not chaos Are looking for simple hotel systems that save money and sanity #Hotel Maintenance Scheduling #HotelMaintenance #PreventativeCare #HotelOwnerTips #SmallHotel #FacilitiesManagement #BudgetHotel #HotelLife #DIYHotel #HotelChecklist #HotelSuccess ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/07/the-ultimate-guide-to-hotel-maintenance-scheduling-083 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Download the full site inspection checklist inside “The Hotel Owner’s Roadmap: Start, Manage & Grow” → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download How to Streamline Hotel Operations with Daily Checklists | Episode 080 – Beds, Breakfast & Business Ever feel like your hotel is one missed checklist away from chaos? In Episode 080 of Beds, Breakfast & Business , I break down how to use daily checklists to bring structure and sanity to your hotel operations. From morning shift routines to end-of-day wrap-ups , you’ll learn how to create hotel procedures that actually work—boosting efficiency, enhancing guest experience, and giving your team the tools to succeed. These are the exact strategies covered in The Hotel Owner’s Roadmap course—and they’ve helped independent hoteliers stay on top of it all without burning out. Whether you’re a seasoned hotelier or running your first inn, this episode is your cheat sheet to smoother days. 📌 Episode Timeline: 00:00 – Welcome: Why your hotel needs a checklist culture 01:15 – Morning checklist: how to stay one step ahead 02:50 – Housekeeping checklist: spotless systems that work 04:15 – Front desk checklist: where operations meet impressions 05:45 – Maintenance checklist: prevent before panic 07:20 – F&B checklist: kitchen calm over kitchen chaos 08:45 – End-of-day checklist: finish today, prep for tomorrow 10:15 – Five checklist takeaways to implement today 11:45 – Bonus tools in The Hotel Owner’s Roadmap 💬 What checklist item has made the biggest difference in your daily hotel routine? Tell us in the comments! #HotelSite #ChoosingaHotelSite #HotelSiteSelection #IndependentHotelTips #HotelDevelopment #HotelOwnerAdvice #BuildYourHotel #RedFlagsRealEstate #HotelPlanning #HospitalityStartups #HotelFoundations #SmartHotelInvesting ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/07/how-to-streamline-hotel-operations-with-daily-checklists-080 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Download the full site inspection checklist inside “The Hotel Owner’s Roadmap: Start, Manage & Grow” → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download The Secret Sauce for Smooth Front Desk Operations Welcome to the Hotelier Helpcast! In this episode, we dive deep into front desk operations —the nerve centre of your hotel. Learn how to streamline guest check‑in, boost efficiency, and delight guests with a few simple changes. Episode Timeline: 00:00 – Why the front desk determines your guest’s first impression 03:20 – Checklist systems to reduce chaos and increase flow 06:45 – Hiring criteria: charm and character 09:30 – Tech that helps, not hinders: PMS & messaging tools 13:10 – Be proactive: prep for arrivals before sunrise 16:05 – Owners leading from the front: real‑time feedback 19:00 – Summary, real‑world wins, and where to learn more 🎧 Subscribe to the Hotelier Helpcast for weekly insights on running an independent hotel: Full episode 👉 http://hotelierhelpcast.com/podcast #HotelFrontDesk #HotelOperations #FrontDeskMagic #HospitalityTips #HotelierHelpcast #HotelSOP #ReceptionSuccess #HotelWorkflow #HotelManagementTips #BoutiqueHotelTips #CheckInSuccess ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/07/how-to-make-your-hotel-front-desk-run-like-clockwork-081 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Download the full site inspection checklist inside “The Hotel Owner’s Roadmap: Start, Manage & Grow” → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download How to Streamline Hotel Operations with Daily Checklists | Episode 080 – Beds, Breakfast & Business Ever feel like your hotel is one missed checklist away from chaos? In Episode 080 of Beds, Breakfast & Business , I break down how to use daily checklists to bring structure and sanity to your hotel operations. From morning shift routines to end-of-day wrap-ups, you’ll learn how to create hotel procedures that actually work—boosting efficiency, enhancing guest experience, and giving your team the tools to succeed. These are the exact strategies covered in The Hotel Owner’s Roadmap course—and they’ve helped independent hoteliers stay on top of it all without burning out. Whether you’re a seasoned hotelier or running your first inn, this episode is your cheat sheet to smoother days. 📌 Episode Timeline: 00:00 – Welcome: Why your hotel needs a checklist culture 01:15 – Morning checklist: how to stay one step ahead 02:50 – Housekeeping checklist: spotless systems that work 04:15 – Front desk checklist: where operations meet impressions 05:45 – Maintenance checklist: prevent before panic 07:20 – F&B checklist: kitchen calm over kitchen chaos 08:45 – End-of-day checklist: finish today, prep for tomorrow 10:15 – Five checklist takeaways to implement today 11:45 – Bonus tools in The Hotel Owner’s Roadmap 💬 What checklist item has made the biggest difference in your daily hotel routine? Tell us in the comments! #HotelSite #ChoosingaHotelSite #HotelSiteSelection #IndependentHotelTips #HotelDevelopment #HotelOwnerAdvice #BuildYourHotel #RedFlagsRealEstate #HotelPlanning #HospitalityStartups #HotelFoundations #SmartHotelInvesting ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/07/how-to-streamline-hotel-operations-with-daily-checklists-080 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Download the full site inspection checklist inside “The Hotel Owner’s Roadmap: Start, Manage & Grow” → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 5 Hotel Launch Fails & What You Can Learn From Them | Episode 079 – Beds, Breakfast & Business In Episode 079 of Beds, Breakfast & Business , we’re getting brutally honest about what can go wrong when launching a hotel. These are real hotel startup mistakes from real hoteliers—and more importantly, what they wish they’d done differently. From launching without marketing (yes, really) to choosing the wrong site and blowing the budget on chandeliers, this episode is packed with valuable hotel business lessons . If you’re planning to open a boutique inn , eco-lodge , or heritage property , don’t miss these tips that can save you thousands—and your sanity. 🎧 Whether you’re six months from opening or just dreaming with a notebook, these stories will sharpen your strategy and calm your nerves. 📌 Episode Timeline: 00:00 – Introduction: Mistakes worth learning from 01:30 – Overlooking the cliff: Environmental red flags 03:10 – Eco-retreat in a truck yard: Know your guest 05:00 – Blowing the budget: Function first, luxury second 06:45 – Launching in silence: The danger of no marketing 08:30 – System overload: Don’t skip your tech setup 10:20 – 5 key takeaways for hotel startup success 11:50 – Extra tools in The Hotel Owner’s Roadmap 💬 COMMENT: Have you seen a hotel launch go sideways—or dodged one yourself? Share your story! #HotelLaunchFails #HotelStartupMistakes #HotelStartup #HospitalityTips #BoutiqueHotelOwner #HotelLaunchFails #IndependentHotelier #HotelOpeningChecklist #HospitalityBusiness #NewHotelOwner #HotelMarketing #HotelManagementTips ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/06/5-hotel-launch-fails-what-you-can-learn-from-them-079 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Download the full site inspection checklist inside “The Hotel Owner’s Roadmap: Start, Manage & Grow” → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download Hotel Zoning Nightmares and How to Avoid Them | Episode 078 – Beds, Breakfast & Business You’ve got the vision, the budget, and the passion—but do you have the right zoning ? In Episode 078 of Beds, Breakfast & Business , we tackle one of the most overlooked (but crucial) parts of hotel development: zoning compliance . This episode reveals the top zoning mistakes that first-time hotel developers make , how to verify your site before signing anything, and how to handle pushy agents, confusing permits, and misleading advice. Real stories, expert insights, and a step-by-step walkthrough that could save you tens of thousands—and your sanity. 🎧 Whether you’re launching a boutique hotel , heritage inn , or eco-lodge , this zoning guide is a must-listen for avoiding serious setbacks. 📌 Episode Timeline: 00:00 – Introduction: Zoning isn’t sexy—but it can sink you 01:20 – Understanding hotel zoning classifications 03:05 – Why cheap land often hides zoning issues 04:45 – How to research zoning laws before buying 06:15 – Consultants: when to use them and when to question them 08:00 – Real-life zoning fails (and what they cost) 10:40 – Critical questions to ask the planning department 12:15 – Final thoughts + course bonus 🎓 Get the full decision-making toolkit in The Hotel Owner’s Roadmap: Start, Manage & Grow – https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ 💬 QUESTION: What’s your biggest fear about building or buying a hotel? Let’s talk in the comments. #HotelZoning #zoningRegulations #hotelZoningRegulations #ZoningRegulations #HotelDevelopment #LandUsePlanning #ZoningPermits #BoutiqueHotelPlanning #ZoningConsultants #HotelConstructionTips #ZoningApproval #IndependentHotelOwner ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/06/hotel-zoning-nightmares-and-how-to-avoid-them-78 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Download the full site inspection checklist inside “The Hotel Owner’s Roadmap: Start, Manage & Grow” → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 10 Red Flags to Watch When Choosing a Hotel Site | Episode 077 – Beds, Breakfast & Business In Episode 077 of Beds, Breakfast & Business , we’re diving into a crucial topic for aspiring hoteliers: how to spot red flags when selecting a hotel location . That charming cliffside property or budget-friendly fixer-upper could be hiding expensive surprises. This episode breaks down the 10 most common site selection mistakes—from unstable land and flood risk to zoning nightmares, poor accessibility, and mismatched market fit . Whether you’re planning to build a hotel or buy an existing one, these insights will protect your investment and your sanity. Based on real-life lessons from the field, these tips can help you find a site that fits your vision and your guests’ expectations—without draining your bank account. 📌 Episode Timeline: 00:00 – Introduction: Location is your foundation 01:10 – Cheap land: what’s the real cost? 02:25 – Ground instability & erosion 03:35 – Flood-prone properties 04:50 – Bad neighbours = bad guest reviews 06:05 – Hard-to-reach locations lose bookings 07:05 – The local scene: what’s around you matters 08:10 – Zoning conflicts & delayed openings 09:15 – Infrastructure issues: no water, no hotel 10:05 – Location mismatch with guest profile 11:10 – Don’t be rushed—take your time 12:55 – Final takeaways + bonus resource 💬 Share your site-hunting horror stories or close calls in the comments—let’s learn from each other! #HotelSite #ChoosingaHotelSite #HotelSiteSelection #IndependentHotelTips #HotelDevelopment #HotelOwnerAdvice #BuildYourHotel #RedFlagsRealEstate #HotelPlanning #HospitalityStartups #HotelFoundations #SmartHotelInvesting ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/06/10-red-flags-to-watch-for-when-choosing-a-hotel-site-077 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Download the full site inspection checklist inside “The Hotel Owner’s Roadmap: Start, Manage & Grow” → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download Should You Build or Buy Your First Hotel? | Episode 076 – Beds, Breakfast & Business In Episode 076 of Beds, Breakfast & Business , we tackle one of the biggest decisions a new hotelier will face: build or buy your first hotel? This isn’t just about square footage—it’s about strategy, lifestyle, control, and timing. 🎙️ I break down the real-world pros and cons of each option, from construction delays and creative freedom to fast-track cash flow and fixer-upper surprises. You’ll learn how to assess which path makes the most sense for your location, target guest, and financial plan—and you’ll hear stories from other hotel owners who’ve taken both routes. Whether you're planning a luxury resort , historic inn revival , or budget-friendly motel reboot , this episode is packed with actionable advice and personality to match. 📌 Episode Timeline: 00:00 – Introduction: Build vs Buy, a lifestyle decision 01:25 – Building your hotel: control, costs, and challenges 03:58 – Buying an existing property: speed, surprises & second chances 06:10 – Budget breakdowns: what it really costs 08:15 – Time-to-launch realities 09:55 – Design freedom vs legacy renovation 11:20 – Walkarounds: why visiting the site can save you thousands 13:10 – Key takeaways + course mention 💬 QUESTION: What’s your biggest fear about building or buying a hotel? Let’s talk in the comments. #Building a hotel #Buying a hotel #HotelOwnership #BuildOrBuy #HotelInvestment #HospitalityBusiness #HotelManagement #HotelStartup #IndependentHotelier #HotelConstruction #HotelRenovation #HospitalityTech ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/06/how-to-decide-between-building-or-buying-your-first-hotel-076 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download 🎓 Download the full site inspection checklist inside “The Hotel Owner’s Roadmap: Start, Manage & Grow” → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/ Join one of our groups LinkedIn — https://www.linkedin.com/groups/8811511/ Facebook — https://www.facebook.com/groups/thehotelierhelpcast Say hi on social LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/ Facebook — https://www.facebook.com/hotelhelpcast/ Instagram — https://www.instagram.com/hotelierhelpcast/ BlueSky — @hotelhelpcast.bsky.social Listen to The Hotelier Helpcast PODCAST here https://hotelierhelpcast.com/Podcast YouTube Channel https://www.youtube.com/@HotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ How to Craft a Hotel Business Plan That Attracts Investors | Episode 075 – Beds, Breakfast & Business Episode 075 of Beds, Breakfast & Business is for every aspiring hotel owner staring at a blank Word doc wondering, “How do I write a hotel business plan that actually works ?” In this episode, I’m walking you through how to create a clear, compelling business plan that showcases your hotel’s unique value—and grabs investor attention. You’ll learn how to define your concept with confidence, use realistic financials , avoid generic fluff, and design a plan that inspires trust from partners, lenders, and future you. This isn’t a corporate template you download and forget. It’s a working document that helps you launch smarter, market better, and avoid costly missteps. 📌 Episode Timeline: 00:00 – Introduction: Why your plan matters more than ever 01:20 – Concept clarity: ditching the clichés 03:10 – Market research tips that actually matter 05:00 – Target guest profiling made simple 06:55 – Financials: how to forecast without fantasy 09:15 – Operations: planning for who’s doing what 11:10 – Marketing strategy: beyond “just social media" 13:00 – What to cut: fluff, filler, and fake numbers 14:20 – Final tips + free course mention 🎯 Want step-by-step guidance with templates and tools? Get The Hotel Owner’s Roadmap: Start, Manage & Grow here → https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ 💬 What’s one smart (or surprising) thing you’ve added to your business plan? Share it in the comments—I’d love to know! 💬 Don’t forget to share your biggest non-negotiable in your hotel concept. I read every comment! #HotelBusinessPlan #IndependentHotelier #HospitalityStrategy #HotelStartup #HotelMarketing #HotelFinancialPlanning #BoutiqueHotel #HotelOperations #HospitalityManagement #HotelSuccess ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/05/how-to-craft-a-hotel-business-plan-that-attracts-investors-75 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ How to Choose a Hotel Concept That Matches You | Episode 074 – Beds, Breakfast & Business Welcome to episode 074 of Beds, Breakfast & Business , where we dive into the heart of what makes a successful independent hotel: a concept that fits you . Have you ever wondered if your dream hotel idea aligns with your personal strengths, passions, and budget? In this episode, Gerry MacPherson explores why choosing the right hotel concept isn’t just a creative exercise—it’s a strategic decision that impacts guest satisfaction, profitability, and your sanity as an owner. 🧭 Whether you're a future boutique hotel owner or transitioning from another hospitality business, this episode delivers smart, practical advice grounded in real stories from the field. Episode Breakdown: 00:00 – Introduction: Your concept = your foundation 01:20 – The power of leaning into your strengths 03:35 – The danger of trying to be everything to everyone 05:52 – Defining your vision with 4 key questions 07:40 – Finding a market gap in your location 09:50 – Aligning your dream with your budget and team 11:40 – Why consistency is your secret weapon 13:00 – Final thoughts + bonus course mention 🎓 Ready to refine your concept and launch with clarity? Enrol in The Hotel Owner’s Roadmap: Start, Manage & Grow : https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ 💬 Don’t forget to share your biggest non-negotiable in your hotel concept. I read every comment! #HotelConcept #hotelconceptdevelopment #hospitalitybranding #boutiquehotelowners #hotelstartupguide #independenthoteliers #guestexperiencegoals #hoteltips2025 #hospitalityleadership #hotelvision #hotelbusinesssuccess ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/05/how-to-choose-a-hotel-concept-that-matches-you-074 Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Is 2025 the Right Year to Open Your Independent Hotel? In this episode of Hotelier HelpCast podcast, host Gerry MacPherson explores whether 2025 is the optimal year to open an independent hotel post-COVID-19. He discusses the pandemic's lingering impact on the hospitality industry, the rising demand for unique and personalized travel experiences, and why independent hotels often outperform chains in certain markets. Jerry provides practical advice, including market analysis, trend spotting, and strategic planning to set your hotel up for success. He also addresses the role of technology, the importance of passion, and the intrinsic rewards of hospitality. Tune in for insights, actionable tips, and inspiration to make your hotel dream a reality. 00:00 Introduction: Is 2025 the Right Year to Open Your Hotel? 01:37 The Current State of the Hotel Industry 02:13 The Unique Advantage of Independent Hotels 03:18 Trends to Watch in 2025 04:01 Financial Considerations and Market Research 05:46 The Reality of Running a Hotel 06:32 The Role of Technology in Hospitality 08:16 Final Thoughts and Key Takeaways 09:02 Conclusion: Making Your Hotel Dream a Reality #Opening a hotel in 2025 #HotelInvestment2025 #StartAHotel #IndependentHotelier #BoutiqueHotelBusiness #HospitalityGrowth #HotelOwnerTips #HotelStartup #HotelBusiness2025 #HotelierHelpcast #OpenAHotelRight ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/05/how-to-know-if-opening-a-hotel-in-2025-still-a-smart-investment-073 Serious about taking your business to the next level? Sign up for the “The Hotel Owner’s Roadmap: Start, Manage, & Grow” course. https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Grab your copy of the free “Your Independent Hotel Blueprint”. https://hotelierhelpcast.com/hotelier-helpcast-pdf-download Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ How Do You Develop a Winning Hotel Team? What’s the real secret to delivering an exceptional guest experience? It starts behind the front desk—with your team. In this episode, Gerry MacPherson breaks down how independent hoteliers can create a strong, motivated workforce through meaningful employee development. You’ll learn: Why staff growth equals guest satisfaction Budget-friendly training ideas that actually work How feedback and recognition can boost morale Ways to build a supportive, team-oriented environment Whether you’re managing a boutique hotel or a country inn, these tips will help you lead a happier, more productive team—and run a smoother operation. 🎙 Subscribe and leave a review to support the show! #HotelTeam #WinningHotelTeam #HotelLeadership #EmployeeDevelopment #GuestSatisfaction #TeamBuilding #HospitalityTips #HotelManagement #EmployeeEngagement #StaffTraining #HotelOperations #WorkplaceCulture ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/05/how-do-you-develop-a-winning-hotel-team-072 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Building Lasting Customer Loyalty for Independent Hotels In this episode of Hotelier Help Cast, discover essential strategies to foster customer loyalty for independent hotels. Host Jerry McPherson emphasizes creating simple and appealing loyalty programs, personalizing guest experiences, and encouraging guest referrals. Learn how to offer exclusive member benefits and the importance of tracking and adjusting your program based on guest feedback. Unlock tips to make guests feel valued and transform first-time visitors into lifelong ambassadors. Subscribe for more hotel management insights and download your free guide, 'Unlocking Hospitality Success' to elevate your hotel's appeal. 00:00 Introduction: Building Lasting Customer Loyalty 00:35 The Importance of Loyalty Programs 02:09 Creating Simple and Appealing Programs 03:47 Personalizing Guest Experiences 04:45 Turning Guests into Ambassadors 05:58 Exclusive Member Benefits 06:46 Tracking and Tweaking Your Program 07:38 Fostering Genuine Relationships 08:22 Conclusion: Your Blueprint for Success #CustomerLoyalty #HotelLoyalty #GuestRetention #IndependentHotels #BoutiqueHotelTips #LoyaltyPrograms #ReferralMarketing #HotelSuccess #CustomerLoyalty #HotelOwnerTips #GuestExperience ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/05/how-can-independent-hotels-build-customer-loyalty-that-lasts-071 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Unlocking Guest Satisfaction: Psychological Secrets to Boost Your Hotel Service In this episode of Hotelier HelpCast, host Gerry MacPherson looks into the psychology behind memorable hotel service. He explores the power of personalization, empathy, reciprocity, social proof, and the right environment in creating unforgettable guest experiences. Gerry provides practical tips for independent hotel owners and operators, emphasizing the importance of listening to guests, anticipating needs, and offering genuine acts of kindness. The episode also highlights the significance of handling mistakes with grace and how these strategies can turn first-time visitors into lifelong advocates. Tune in to learn how to transform your hotel into a guest-centric, thriving business. 00:00 Introduction: Unlocking Guest Satisfaction 01:33 The Power of Personalization 02:50 Empathy: The Key to Exceptional Service 04:41 Building Loyalty Through Reciprocity 05:49 Harnessing Social Proof and Testimonials 06:54 Creating the Perfect Environment 08:04 Turning Problems into Opportunities 09:33 Conclusion: Making Guests Feel Valued #HotelService #GreatHotelService #HospitalityPsychology #GuestExperience #HotelService #EmpathyInService #LoyalGuests #HotelSuccess #CustomerSatisfaction #MemorableService #PersonalisedService #ServiceExcellence ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/04/the-psychology-behind-great-hotel-service-070 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Mastering Guest Complaints: Turn Frustrations into Loyalty The episode covers the significance of active listening, empathy, offering solutions rather than excuses, and the importance of follow-up. It also highlights the need for staff training and maintaining professionalism under stress. Guest complaints are presented as valuable feedback opportunities, not personal attacks. McPherson emphasizes that by mastering complaint handling, hotel owners can enhance guest satisfaction, build loyalty, and improve their hotel's reputation. He also offers a guide titled 'Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners' for further learning. 00:00 Introduction: Turning Complaints into Loyalty 01:16 The Power of Listening 02:16 Empathy in Action 03:09 Offering Solutions, Not Excuses 04:33 Following Up: The Final Touch 05:19 Training Your Team 06:12 Staying Professional Under Pressure 07:05 Viewing Complaints as Feedback 07:52 Maintaining Perspective 08:36 Conclusion: Mastering Complaint Handling #GuestComplaints #HotelManagement #GuestSatisfaction #CustomerServiceTips #HotelOwner #ComplaintHandling #HospitalityIndustry #GuestLoyalty #CustomerExperience #HotelSuccess #StaffTraining ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/04/how-can-you-turn-guest-complaints-into-loyalty-opportunities-069 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Transforming Guest Experiences: Hotelier Help Cast In this episode of Hotelier Help Cast, learn easy strategies to make your hotel guests feel valued and connected. Host Jerry McPherson shares actionable tips on personalization, creating emotional connections, surprising guests with thoughtful gestures, and acting on feedback. Discover how to build consistency in service to ensure memorable stays for all guests. Engage with the content and unlock valuable insights to elevate your hotel’s guest experience. 00:00 Introduction: Transforming Guest Experiences 00:15 Engage with Us: Subscribe and Stay Informed 00:41 The Importance of Exceptional Service 01:28 Personalization: Making Every Guest Feel Special 03:22 Creating Emotional Connections 04:31 Surprise and Delight: Going Above and Beyond 05:28 Listening to Feedback and Acting on It 06:36 Consistency: Building Trust with Guests 07:50 Conclusion: Elevate Your Hotel Business #GuestExperience #HotelSuccess #CustomerSatisfaction #HotelTips #PersonalisedService #IndependentHotel #MemorableStays #HospitalityExcellence #GuestFeedback #HotelManagement ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/04/how-to-create-unforgettable-a-guest-experience-in-your-hotel-068 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Mastering Cash Flow: Essential Strategies for Independent Hoteliers In this episode of Hotelier Help Cast, we delve into critical cash flow management strategies tailored for independent hoteliers. Learn the importance of creating a cash flow forecast, streamlining payments and invoicing, controlling costs without compromising quality, and building a cash reserve for the off-season. Hosted by Gerry McPherson, this guide provides actionable insights to ensure your hotel runs smoothly and thrives year-round. Subscribe for more expert advice on managing your hotel business effectively. 00:00 Introduction: The Secret to Successful Hotel Management 00:42 The Importance of Cash Flow in Hotel Operations 02:34 Creating a Cash Flow Forecast 04:39 Streamlining Payments and Invoicing 05:49 Controlling Costs Without Sacrificing Quality 06:59 Building a Cash Reserve for Tough Times 08:28 Conclusion: Mastering Cash Flow for Long-Term Success #HotelCashFlow #IndependentHotels #HospitalityManagement #CashFlowForecast #HotelFinances #SmallBusinessTips #CostCuttingStrategies #HotelEfficiency #HotelOwners #SeasonalCashFlow ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/04/whats-the-secret-to-maintaining-healthy-hotel-cash-flow-067 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Mastering Hotel Budgeting: Simple Strategies for Success In this episode, discover effective strategies to set and manage a hotel budget that meets your financial goals. Host Gerry McPherson guides you through setting clear financial goals, understanding fixed and variable costs, planning for unexpected expenses, tracking expenditures, and utilizing technology to streamline the process. Learn practical techniques tailored for hotel owners to ensure financial stability and growth. Download a comprehensive guide for additional insights and stay inspired in the hospitality industry by following these essential budgeting tips. 00:00 Introduction to Hotel Budgeting 00:22 Subscribe for More Tips 00:43 The Importance of Budgeting 02:11 Setting Financial Goals 03:30 Understanding Costs 04:42 Preparing for Unexpected Expenses 05:36 Tracking and Adjusting Your Budget 06:44 Leveraging Technology 07:49 Adjusting for Inflation 08:37 Conclusion and Next Steps #Hotel Budget #Hotel Budgeting #HotelBudgeting2025 #HotelOwnersGuide #IndependentHotels #TrackHotelExpenses #HospitalityFinancialTips #HotelManagement2025 #SmallHotelSuccess #HotelBudgetPlanning #HotelOwnerAdvice #HotelExpenses ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/03/how-can-you-create-a-realistic-hotel-budget-066 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Mastering Your Hotel's P&L Statement: Essential Tips for Financial Success In this episode of Hotelier Helpcast, Gerry McPherson breaks down the basics of understanding and managing your hotel's profit and loss statement (P&L). The P&L statement is crucial for tracking your revenue and expenses, and Gerry explains how to ensure your hotel thrives financially. Learn practical tips for tracking expenses, understanding revenue streams, forecasting future finances, and engaging your team in the financial process. This episode is packed with insights to help you navigate and improve your hotel's financial health effectively. 00:00 Introduction: Understanding Your Hotel's P&L Statement 00:21 Engage and Subscribe 00:42 The Importance of Mastering Hotel Finances 01:05 Breaking Down the P&L Statement 03:34 Practical Tips for Managing Expenses 04:39 Maximizing Revenue Streams 05:54 The Power of Forecasting 07:01 Team Involvement in Financial Success 07:47 Conclusion and Additional Resources 08:21 Final Thoughts and Farewell #P&LStatement #HotelP&Lstatements #HotelP&Lstatement #HotelFinances #HotelP&L #RevenueManagement #IndependentHotels #ProfitAndLoss #HotelManagementTips #ExpenseManagement #BoostHotelProfit #HospitalityBusiness #HotelOwners ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/03/how-to-manage-your-hotels-pl-statement-065 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Streamline Hotel Operations: Practical Strategies for Efficiency In this episode of Hotelier Helpcast, host Gerry McPherson provides actionable strategies for streamlining hotel operations. Key topics include optimizing hotel management software, cross-functional training for staff, automating booking and communication systems, and improving inventory management. Additionally, the episode highlights the importance of guest feedback for continuous improvement. Tune in for expert tips on enhancing the guest experience and operational efficiency. Don't forget to subscribe, ring the bell, and download the free PDF guide 'Unlocking Hospitality Property Success' for more insights. 00:00 Introduction to Streamlining Hotel Operations 00:15 Engage with Our Content 00:41 The Importance of Streamlining Operations 01:54 Optimize Your Hotel Management Software 03:12 Train Staff for Cross Functionality 04:10 Automate Where You Can 05:20 Simplify Inventory Management 06:28 Use Guest Feedback to Improve Operations 07:20 Conclusion and Additional Resources #HotelOperations #StreamlineYourHotel #HotelEfficiency #HotelAutomation #GuestSatisfaction #BoutiqueHotels #HospitalityManagement #HotelStaffTraining #GuestFeedback #HotelInventory ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/03/how-to-streamline-hotel-operations-064 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Simplify Your Hotel Construction: Permits, Planning, and Practical Tips In this episode of Hotelier Helpcast, host Gerry McPherson breaks down the complex process of constructing or renovating a hotel. He offers actionable tips on navigating construction permits, working closely with architects, setting a realistic budget, and choosing the right contractors. Emphasizing the importance of a clear vision and guest-focused design, Gerry guides viewers through every step, ensuring the project's success and long-term profitability. Tune in to learn how to bring your hotel's dream to life without the stress and hiccups. 00:00 Introduction: Simplifying Hotel Construction Permits 00:18 Subscribe for More Hotel Insights 00:39 The Importance of a Clear Vision 02:59 Working with Architects 04:08 Navigating the Permit Maze 05:11 Setting a Realistic Budget 05:49 Choosing the Right Contractors 06:37 Monitoring Construction Progress 07:56 Prioritizing Guest Comfort and Experience 08:43 Conclusion: Bringing Your Hotel Vision to Life #Hotel Construction #HotelDesign #HotelConstruction #GuestExperience #HotelRenovation #HospitalityIndustry #SustainableHotels #ArchitectsForHotels #HotelContractors #BoutiqueHotelDesign #HotelDevelopment ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/03/what-are-the-key-steps-to-navigating-hotel-construction-063 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🎙️ Hotel Owner's Roadmap: Essential Strategies for Choosing the Perfect Location In this episode of Hotelier Helpcast, we introduce the comprehensive course, Hotel Owner's Roadmap: Start, Manage, and Grow, designed to guide both aspiring and experienced hoteliers through the process of building, operating, and scaling a successful independent hotel. The episode dives into key considerations for selecting a hotel location, including market research, guest demographics, competition analysis, accessibility, and future growth potential. It stresses the importance of safety, proximity to amenities, and the environmental and social impact of your location choice. Tune in for practical insights and real-world examples to help you make informed decisions and set your hotel up for long-term success. 00:00 Introduction to the Hotel Owner's Roadmap 01:16 Course Overview and Expert Insights 02:26 Importance of Hotel Location 03:41 Understanding Your Target Market 04:53 Accessibility and Visibility 06:00 Analysing Local Competition 06:55 Future Growth Potential 07:52 Safety and Security Considerations 08:37 Proximity to Amenities and Attractions 09:28 Environmental and Social Impact 10:00 Conclusion and Final Thoughts #SiteForYourHotel #PerfectSiteForYourHotel #HotelLocationTips #ChooseHotelLocation #HotelSuccess #HotelInvesting #HospitalityBusiness #HotelDevelopment #HotelGrowth #HotelStrategy #HotelVisibility #HotelMarketAnalysis ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/02/how-to-choose-the-perfect-site-for-your-hotel-062 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🎙️ What’s your hotel’s concept? It’s more than just a theme—it’s your brand’s identity! 🎙️ In this podcast episode, we dive into why having a strong, well-defined concept is the foundation for a successful hotel business. Whether you're running a boutique inn or a bustling city hotel, your concept shapes everything from design to operations to marketing. Listen in for expert tips on how to develop a concept that resonates with your guests and boosts your bookings. ✨ In this episode: Why your hotel’s concept is so important. Tips on defining your target market. The role of consistency in delivering a standout guest experience. 🎧 Tune in now and elevate your hotel concept today! #HotelConcept #HotelMarketing #HospitalityBusiness #BoutiqueHotel #LuxuryTravel #HotelBranding #GuestExperience #TravelIndustry #HotelDesign #IndependentHotel #HospitalityManagement ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://bedsbreakfastsbusiness.com/2025/02/the-best-location-for-your-bb-5-factors-you-cant-ignore-061 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ The Ultimate Guide to Starting a Hotel | Hospitality Success Opening a hotel? This episode is packed with tips on how to get it right from the start. We’ll talk about defining your concept, picking the best location, and making sure you know your market inside and out. If you're ready to make your hotel dreams a reality, you won’t want to miss this! 🎧 Tune in now and learn how to set your hotel up for success! #HotelConcept #HospitalityTrends #BoutiqueHotel #HotelDesign #SustainableHospitality #GuestExperience #HotelBranding #HospitalityIndustry #Travel2025 #InnovativeHotels ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/02/top-tips-for-developing-a-standout-hotel-concept-in-2025-060 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast Join the discussion by leaving a comment on YouTube or replying to my post on . A Division of Keystone Hospitality Property Development…
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The Hotelier Helpcast
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🌟Master the 7 Essentials of Independent Hotel Management🌟 Running an independent hotel isn’t easy—there’s a lot to keep track of! In this episode, we discuss the 7 essential areas of hotel management that every independent hotel owner should focus on. From defining your brand to mastering financials, these strategies will set you up for long-term success. 🏨 Tune in for actionable advice that you can start applying today, whether you’re a new owner or looking to improve your operations. #HotelIndustry #ThrivingInTheHotel Industry#HotelManagementTips #IndependentHotelSuccess #CustomerServiceExcellence #RevenueManagement #EmployeeDevelopment #HospitalityIndustry #HotelOperations #DigitalMarketingForHotels #HotelOwnerInsights #HospitalitySuccess ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2025/02/building-a-strong-foundation-essential-insights-for-hotel-success-059 Serious about taking your business to the next level? Sign up for the “The Hotel Owner’s Roadmap: Start, Manage, & Grow” course https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
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The Hotelier Helpcast
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🌟 Why Are Guests Less Satisfied Today? 🌟 Guest satisfaction has taken a hit—let’s break down why. From changing traveller types to the impact of COVID-19 on expectations, this episode explores the challenges and solutions to bringing back the positive guest experience. 🌐🛎️ 💡 What You’ll Learn: Key factors impacting guest satisfaction Easy ways to adjust your services The power of clear communication in hospitality 🎙 Subscribe now for more episodes like this. #GuestSatisfaction #Hotel Guest Satisfaction #HotelExperience #HospitalityTrends #CustomerServiceMatters #PostCovidHospitality #HotelManagement #GuestExperience #HospitalityIndustry #TravelTrends2024 #HotelMarketing ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/11/how-can-hotels-boost-guest-satisfaction-in-todays-changing-landscape-058 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🌟 Get inspired by Andy De Silva's journey as a visionary co-founder of Hotel Emporium Inc. From humble beginnings to a global leader in eco-friendly amenities. Discover their innovative strides in sustainability. 🌍📈 🎙 Subscribe now for more episodes like this. #Hotel Emporium #Andy De Silva #SustainableHospitality #EcoFriendlyAmenities #GreenHotelSupplies #HotelEmporium #CompostableProducts #RefillableAmenities #EcoConsciousTravel #GreenGuestExperience #SustainableHotels #HospitalityInnovation ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/11/what-makes-hotel-emporium-a-leader-in-sustainable-hospitality-057 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🌟Maximizing Loyalty for Independent Hotels with Mark Ross-Smith🌟 🎙️ In this episode, we dive into how independent hotels can leverage loyalty programs to increase repeat bookings and boost revenue. My guest, Mark Ross-Smith, CEO of Loyalty Data Co., shares how the airline industry’s success with loyalty programs can translate to your hotel business. From guest experiences to practical implementation, we cover it all! 👀 Tune in now and discover: Why loyalty programs are critical for independent properties The key components of a successful program How to create VIP experiences on a budget 🎯 Call to Action: Don’t miss out on more tips—subscribe and leave a review! #Loyalty Program #Mark Ross Smith #Mark Ross Smith, CEO and co-founder of Loyalty Data #HotelLoyalty #GuestExperience #BoutiqueHotels #LoyaltyPrograms #HotelMarketing #VIPExperience #TravelRewards #CustomerLoyalty #HospitalityTrends #HotelManagement ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/11/how-can-independent-hotels-build-a-profitable-loyalty-program-056 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🌟Unlocking the Power of OTA Partnerships🌟 🎧 Wondering how to boost your hotel’s bookings through OTAs? In this episode, we break down exactly how independent hotels can maximize their visibility and leverage the power of online travel platforms. 🌟 Highlights include: Selecting the right OTA for your audience Optimizing your listings with reviews and photos Keeping an eye on performance metrics 💡 Listen in and learn how to take your OTA strategy to the next level! 🎙 Subscribe now for more episodes like this. #OTAs #HotelManagement #TravelAgencyTips #IndependentHotels #BoostBookings #HotelMarketing #TravelPartnerships #OTATravel #BoutiqueHotelSuccess #IncreaseBookings #CollaborativeMarketing ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/10/how-can-independent-hotels-maximise-exposure-on-otas-055 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🎧 Is Your Property’s Foundation at Risk? 🏗️ Join us as we sit down with Bob Brown, the “Dirt Whisperer,” to talk about what every hotel owner should know about their property’s foundation. In this episode, Bob explains how to spot potential issues, why hiring the right professionals matters, and what common mistakes to avoid. Key Takeaways: How to assess your property for foundation issues The dangers of trusting sales-driven contractors When to call a forensic engineer 🌟 Don’t miss this expert advice! Hit subscribe and share your thoughts with us. 🏨🛠️💼 #HotelsFoundation #FoundationRepairSecrets #BobBrownFoundationExpert #TheDirtWhisperer #FoundationRepair #PropertyFoundation #ForensicEngineer #FoundationCracks #HomeMaintenance #MoistureControl #FoundationInspection #StructuralIntegrity #FoundationSolutions #RepairSecrets ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/10/how-do-you-know-if-your-hotels-foundation-is-in-trouble-054 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Upgrading Your Hotel’s Amenities: What Really Matters to Guests 🎙️🛏 In this episode, we talk about one of the most overlooked aspects of running a successful hotel: amenities. Are you offering what your guests really want? We’ll dive into the must-haves like high-speed Wi-Fi, comfortable beds, and even eco-friendly options that today’s travellers expect. Plus, get tips on regular maintenance and upgrades to keep everything running smoothly. 🌟 Listen now to learn how to elevate your hotel’s guest experience! #HotelsAmenities #HotelAmenities #GuestExperience #ModernHotel #HospitalityTips #HotelManagement #LuxuryHotels #EcoFriendlyHotels #HotelMaintenance #HotelTechnology #HotelOwnerTips ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/10/how-can-updating-your-hotels-amenities-boost-guest-satisfaction-053 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🌟Creating a Hotel That Thrives: The Power of Local Relationships🌟 🎙️ In this episode, we dive into the often-overlooked secret to long-term hotel success: local relationships. Whether it's recommending a nearby café or partnering with local artists, building strong community ties can set your hotel apart. Tune in to hear actionable tips on how to enhance your guest experience, foster collaboration with local businesses, and attract traveller’s looking for authentic stays. 🌟 Click to listen and subscribe now! #HotelLocalPartnerships #HotelCommunityEngagement #LocalBusinessSupport #SustainableHotels #GuestExperienceMatters #EcoFriendlyTravel #IndependentHotelSuccess #ConsciousTravel #LocalPartnerships #HospitalityGrowth #SupportLocalBusinesses ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/10/building-strong-hotel-local-partnerships-is-key-to-success-052 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🌟 Bridging Language Barriers: Hospitality Made Easy 🌟 Have you ever found yourself trying to communicate with a guest who doesn’t speak your language? 🤔 In this episode, we explore how to break down language barriers in your hotel using technology, non-verbal communication, and staff training. ✨ Tune in and learn how to make every guest feel at home! Don’t forget to share your stories in the comments! 🎧 #Language Barriers #LanguageBarriersatYourHotel #HotelManagement #GuestExperience #LanguageBarriers #HospitalityTips #TranslationTools #MultilingualStaff #HotelTraining #GuestSatisfaction #TravelTech #HospitalityIndustry ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/10/how-can-you-overcome-language-barriers-at-your-hotel-051 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🌟 Transforming Hospitality Through Accessibility 🌟 Did you know that small changes in your hotel can lead to big smiles from your guests? In our latest video, we explore the importance of making your hotel accessible and how you can start with simple adjustments. 🏨✨ Discover how adding ramps, widening doorways, and training your staff can make a world of difference. 📈💡 Watch now and learn how to create a welcoming environment for all. 🎥 👍 Like, share, and comment your thoughts below! Let's make hospitality inclusive together. ❤️ #Marketing Strategy #Hotel Marketing Strategy #HotelMarketing #IndependentHotel #HospitalitySuccess #MarketingStrategy #BoostOccupancy #HotelTips #TeamEngagement #HotelBusiness #MarketingPlan #HotelGrowth ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/09/how-to-make-your-hotel-more-accessible-050 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🎧 Unlock the Secrets to Better Guest Sleep 🎧 Join us in this episode as we explore practical strategies to enhance the sleep quality of your hotel guests. Learn about the importance of high-quality bedding, maintaining the right room temperature, and other tips that will make your guests' stay unforgettable. 🔗 Listen now and share your thoughts. 📢 Call to Action: What’s your best tip for ensuring guests sleep well? Share with us! #Marketing Strategy #Hotel Marketing Strategy #HotelMarketing #IndependentHotel #HospitalitySuccess #MarketingStrategy #BoostOccupancy #HotelTips #TeamEngagement #HotelBusiness #MarketingPlan #HotelGrowth ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/09/how-to-improve-hotel-sleep-quality-for-happier-guests-049 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🔐 Unlocking Hotel Security: Essential Tips for Protecting Your Property 🔐 Join us as we discuss the top strategies for preventing theft and property damage in hotels. Learn from experienced hoteliers about the importance of robust security measures, staff training, and clear policies. This episode is packed with practical advice to help you safeguard your guests and property. 🎧 Tune in now and elevate your hotel's security standards! 💬 Share your thoughts and experiences with us. 📢 Subscribe for more insightful episodes! #HotelSecurityMeasures #HotelSecurity #GuestSafety #TheftPrevention #PropertyProtection #StaffTraining #HotelSafety #SecurityMeasures #HotelManagement #InsuranceCoverage #HospitalityIndustry ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/09/what-are-the-best-hotel-security-measures-048 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Crafting a Robust Marketing Strategy for Your Hotel Ever felt lost without a roadmap? That’s your hotel without a marketing strategy. In this episode, I'll explore why a solid marketing strategy is essential for your hotel's success. From creating a written plan to setting clear goals and engaging your team, we'll guide you through the steps needed to ensure your property stands out. Think of your strategy as assembling Ikea furniture – those step-by-step instructions are crucial. I'll discuss the benefits of a marketing strategy, how to develop one, and the importance of continuous improvement in the dynamic hospitality industry. Importance of a marketing strategy Steps to create a written plan Engaging your team Continuous improvement Listen to the episode for more insights! 🌟📈📝 #Marketing Strategy #Hotel Marketing Strategy #HotelMarketing #IndependentHotel #HospitalitySuccess #MarketingStrategy #BoostOccupancy #HotelTips #TeamEngagement #HotelBusiness #MarketingPlan #HotelGrowth ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/09/how-to-uncover-your-hotel-guests-true-preferences-047 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Crafting a Robust Marketing Strategy for Your Hotel Ever felt lost without a roadmap? That’s your hotel without a marketing strategy. In this episode, I'll explore why a solid marketing strategy is essential for your hotel's success. From creating a written plan to setting clear goals and engaging your team, we'll guide you through the steps needed to ensure your property stands out. Think of your strategy as assembling Ikea furniture – those step-by-step instructions are crucial. I'll discuss the benefits of a marketing strategy, how to develop one, and the importance of continuous improvement in the dynamic hospitality industry. Importance of a marketing strategy Steps to create a written plan Engaging your team Continuous improvement Listen to the episode for more insights! 🌟📈📝 #Marketing Strategy #Hotel Marketing Strategy #HotelMarketing #IndependentHotel #HospitalitySuccess #MarketingStrategy #BoostOccupancy #HotelTips #TeamEngagement #HotelBusiness #MarketingPlan #HotelGrowth ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/08/how-to-craft-a-winning-marketing-strategy-for-your-hotel-046 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Boost Your Hotel Bookings with a Strategic Marketing Plan! Is your hotel struggling to fill rooms? Don’t worry; we’ve got the perfect solution for you! This video breaks down how effective marketing isn’t just about selling, but about storytelling and educating your guests about what makes your property special. 📌 Key Takeaways: Set realistic and measurable marketing goals for the next 18 to 24 months. Conduct a thorough marketing audit of all past activities to understand what worked and what didn’t. Perform detailed market research to identify your property’s strengths and target audience. By following these steps, you’ll not only stay ahead of the competition but also expand your customer base and promote both current and new services. 🌟 Why Listen? Gain insights on increasing bookings and boosting income. Learn the importance of involving your staff in the marketing process. Understand how to create a marketing plan that aligns with community events and your business goals. #Marketing Goals #Hotel Marketing Goals #HotelMarketing #HospitalityTips #MarketResearch #TargetAudience #MarketingGoals #HotelManagement #HospitalityIndustry #MarketingStrategies #HotelBusiness #HotelSuccess ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/08/steps-to-creating-realistic-marketing-goals-for-your-hotel-045 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Maximize Hotel Revenue with Expert Training Are you ready to boost your hotel's revenue? In this video, we explore the importance of training your staff in advanced revenue management skills. Discover how optimizing occupancy rates can keep your property profitable even during off-peak seasons. By empowering your team, you ensure they can confidently predict demand surges and adjust rates dynamically. 📈✨🚀 #HotelRevenue #TrainingSuccess #HotelTraining #HotelManagement #HospitalityTraining #RevenueManagement #HotelTech #StaffTraining #ContinuousImprovement #EmployeeDevelopment #HotelInnovation #GuestSatisfaction #HospitalityExcellence ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/08/how-to-boost-your-revenue-with-effective-hotel-training-044 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Master the Art of Guest Personalization Personalization is key to unforgettable guest experiences. In this guide, “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners,” we reveal how to tailor your services to meet individual preferences and create lasting impressions. 🌟 This episode will walk you through the steps to personalize every guest interaction, from using guest history to offering thoughtful amenities. Imagine greeting your guests with their favourite snacks and a personalized note – small gestures that make a big impact! 🍫📝 #HotelGuestExperience #GuestExperience #GuestExperience #HotelManagement #HospitalityTips #PersonalisedService #HotelAmenities #GuestSatisfaction #HotelLife #HospitalityIndustry #BoutiqueHotel #IndependentHotel ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/07/beyond-words-crafting-the-full-hotel-guest-experience-040 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Transform Your Hospitality Business with Effective Training Programs Struggling with staff turnover in your hotel? An effective training program might be your solution. In this video, we guide you through creating a structured training program that keeps employees engaged and loyal. 🌟🏨 Highlights: - Assessing training needs based on property goals - Designing detailed and structured training schedules - Implementing comprehensive orientation programs for new hires - Providing ongoing training for continuous improvement - Choosing the right trainers to foster a supportive learning environment - Utilizing job shadowing and in-house training sessions Training isn't just a one-time event; it's an investment in your team's future and your property's success. Listen now and discover how to elevate your hospitality game! #StaffTrainingProgram #HotelTraining #HospitalityManagement #EmployeeDevelopment #CustomerService #StaffTraining #HotelManagement #TrainingPrograms #EmployeeEngagement #HotelIndustry #continuouslearning ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/08/how-to-develop-an-effective-hotel-staff-training-program-043 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Master the Art of Guest Personalization Personalization is key to unforgettable guest experiences. In this guide, “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners,” we reveal how to tailor your services to meet individual preferences and create lasting impressions. 🌟 This episode will walk you through the steps to personalize every guest interaction, from using guest history to offering thoughtful amenities. Imagine greeting your guests with their favourite snacks and a personalized note – small gestures that make a big impact! 🍫📝 #HotelGuestExperience #GuestExperience #GuestExperience #HotelManagement #HospitalityTips #PersonalisedService #HotelAmenities #GuestSatisfaction #HotelLife #HospitalityIndustry #BoutiqueHotel #IndependentHotel ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://hotelierhelpcast.com/2024/07/beyond-words-crafting-the-full-hotel-guest-experience-040 Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course. https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/ Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Hospitality Property School Group Learn the benefits—https://member.keystonehpd.com Join one of our groups Facebook LinkedIn Say hi on social https://www.facebook.com/groups/thehotelierhelpcast LinkedIn: https://www.linkedin.com/groups/8811511/ Listen to The Hospitality Property School PODCAST here https://hotelierhelpcast.com/HotelierHelpcastPodcast YouTube https://www.youtube.com/ @TheHotelierHelpcast A Division of Keystone Hospitality Property Development…
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