Why do so many of us get nervous when public speaking? Communication expert Lawrence Bernstein says the key to dealing with the pressure is as simple as having a casual chat. He introduces the "coffee shop test" as a way to help you overcome nerves, connect with your audience and deliver a message that truly resonates. After the talk, Modupe explains a similar approach in academia called the "Grandma test," and how public speaking can be as simple as a conversation with grandma. Want to help shape TED’s shows going forward? Fill out our survey ! Become a TED Member today at ted.com/join Hosted on Acast. See acast.com/privacy for more information.…
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The Improvement Nerds Podcast
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The Improvement Nerds Podcast
🎧 Podcast Title: Wired for Excellence: The Neuroscience of Change with Chris Hayes 🎙️ Guest: Chris Hayes, Author of Wired for Excellence 🔍 Episode Description: Don’t miss this fascinating deep dive into the brain science behind organizational change. In this episode of the Improvement Nerds Podcast, host Mark Ryan sits down with Chris Hayes, leadership expert and author of the upcoming book Wired for Excellence, to explore how neuroscience can help us lead better, think clearer, and build cultures that thrive. Chris explains how our brain’s threat and reward systems, including the amygdala and prefrontal cortex, influence everything from team performance to psychological safety. You’ll learn how leaders can use this knowledge to create environments that reduce resistance, increase engagement, and foster excellence at every level. Whether you're in Lean, Agile, Six Sigma, HR, healthcare, or education, this conversation will equip you with powerful new ways to lead through complexity and connect with your people. ⏱️ Timestamps: 00:00 – Intro: Why Neuroscience Matters in Change Work 02:45 – Meet Chris Hayes and Wired for Excellence 06:18 – What Happens in the Brain During Change 10:32 – The Role of the Amygdala and Threat Response 14:50 – Prefrontal Cortex: The Seat of Executive Function 19:43 – Psychological Safety and Cognitive Overload 24:17 – Brain-Smart Strategies for Leading Change 30:10 – Applications in Healthcare, Business, and Beyond 36:22 – How to Design with the Brain in Mind 42:40 – Final Reflections and a Preview of Chris’s Book 45:15 – Outro and Resources 📚 Resources & Links: Connect with Chris Hayes: chayes@getimpacts.com Hosted by Mark Ryan of The Green Dot Group 📢 Don’t Forget to Subscribe & Share If this episode sparked ideas or gave you an “aha” moment, hit subscribe, leave a review, and share it with your team or fellow improvement nerds. 🔖 Hashtags #WiredForExcellence #NeuroscienceOfChange #OrganizationalExcellence #LeadershipDevelopment #ChangeLeadership #BrainBasedLeadership #ImprovementNerds #ChrisHayes #ProcessImprovement #LeanLeadership #PsychologicalSafety #ContinuousImprovement #ChangeManagement #NeuroscienceAndLeadership…
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The Improvement Nerds Podcast
1 S2 E9 - Leadership, Bandwidth, and the Brutal Truth About Strategy Execution - featuring: Karen Martin 36:37
S2 E9 - Leadership, Bandwidth, and the Brutal Truth About Strategy Execution - featuring: Karen Martin 🎙️ Episode Description: In this episode of Improvement Nerds , we’re joined by renowned improvement expert Karen Martin to dive deep into what really makes strategy deployment work. Forget the pretty posters and endless dashboards—Karen shares hard-earned lessons about how real strategy gets deployed: through leadership habits, managing bandwidth, and building momentum with early wins. Whether you're new to strategic planning or looking to sharpen your deployment approach, this conversation is packed with actionable insights, real talk, and the kind of "tough love" coaching that leaders need to succeed. Tune in if you’re ready to stop drowning in projects, fix what’s painful first, and finally make your improvement plans stick . 👉 Don't forget to subscribe and leave a review if you enjoy the show! 📍 Topics and Timestamps: 00:00 - Introduction to Strategy Deployment 02:30 - Why Starting with "Fix the Pain" Builds Early Momentum 06:45 - Connecting Improvement Efforts to Organizational Strategy Over Time 11:20 - How to Tell if Strategy Deployment is Actually Sticking 15:00 - The Discipline of Managing the Strategy Deployment Plan 21:10 - Why Most Organizations Need Bi-Weekly Check-Ins 26:00 - The Game-Changing Power of an "Extra Effort Inventory" 32:30 - Facing the Brutal Truth About Bandwidth and Capacity 38:00 - Leadership Habits That Make or Break Deployment Success 44:20 - Final Thoughts: Being Honest About Priorities and Change Capacity #StrategyDeployment #StrategicPlanning #ImprovementCulture #LeanThinking #LeadershipDevelopment #OrganizationalChange #KarenMartin #ImprovementNerds #DeployStrategy #OrganizationalBandwidth #ContinuousImprovement #BusinessStrategy #ProcessImprovement #ChangeManagement #LeanSixSigma #LeadershipTips…
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The Improvement Nerds Podcast
📈In this episode of Improvement Nerds , Mark Ryan sits down with Justin Fischgrund—Lean Six Sigma Master Black Belt, engineer, professor, and patent-holding innovator—to explore where Lean thinking and artificial intelligence collide. They dig into how AI can complement, not replace, Lean Six Sigma; the importance of data strategy; and how improvement professionals can stay relevant in a tech-driven world. From SIPOC and DMAIC to ChatGPT and predictive analytics, this episode is packed with practical insights, cautionary tales, and some laughs along the way. Whether you're an AI rookie or a process pro, this conversation will leave you thinking differently about how people, process, and technology can thrive together. 🎙️ #LeanSixSigma #ProcessImprovement #ArtificialIntelligence #LeanAI #DMAIC #ContinuousImprovement #ImprovementNerds…
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The Improvement Nerds Podcast
Chick-fil-A’s Secret to Efficiency: How They Master Process Improvement | Featuring David Reid 🚀 Ever wondered how Chick-fil-A moves so fast while delivering top-tier customer service? In this episode of the Improvement Nerds Podcast, we sit down with David Reid, Director of Industrial and Systems Engineering at Chick-fil-A, to uncover the process improvement, Lean strategies, and customer-first culture that make Chick-fil-A an industry leader. 🎧 Listen in as we cover: ✅ How Chick-fil-A trains 200,000+ employees for service excellence ✅ The secret behind their lightning-fast drive-thru operations ✅ Why process improvement is embedded in their culture ✅ Behind-the-scenes at Chick-fil-A’s Hatch Innovation Lab ✅ Lessons in Lean Six Sigma & continuous improvement 📌 Timestamps for Easy Navigation: 00:00 – Welcome to the Improvement Nerds Podcast! 01:12 – Chick-fil-A’s approach to customer service & empathy training 05:38 – How drive-thru efficiency is optimized for speed & accuracy 10:15 – The Second Mile Service philosophy—what sets Chick-fil-A apart 15:30 – How Chick-fil-A trains young employees in process improvement 20:45 – Lean Six Sigma at Chick-fil-A: Is it really Lean? 25:18 – The Hatch Innovation Lab: Where new ideas come to life 30:50 – Real-world process improvement success stories from the team 35:22 – Why Chick-fil-A turned down a $30M cost-saving idea 40:10 – The future of data, automation, and IoT at Chick-fil-A 45:33 – David’s favorite Chick-fil-A order 🍗 🔥 Don’t miss this behind-the-scenes look at how Chick-fil-A blends process excellence with customer satisfaction! 📢 Like, subscribe, and comment if you love learning about Lean Six Sigma, process improvement, and business innovation! 🎙️ Listen on Apple Podcasts, Spotify, & More: https://linktr.ee/improvementnerdspodcast 📩 Stay Updated: Subscribe for more insights on continuous improvement & Lean thinking #ChickFilA #ProcessImprovement #LeanSixSigma #ContinuousImprovement #BusinessInnovation #CustomerExperience #LeanThinking #Efficiency #HatchInnovationLab #ImprovementNerdsPodcast #FastFoodIndustry…
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The Improvement Nerds Podcast
In this episode of Improvement Nerds, we’re joined by Katie Anderson, lean leadership expert and author of Learning to Lead, Leading to Learn. Fresh from her latest study trip to Japan, Katie shares powerful insights on people-centered leadership, continuous improvement, and how strategy deployment connects leaders and frontline teams. Discover the secrets behind Toyota-inspired practices, the importance of psychological safety, and how to balance technical expertise with transformational leadership. Whether you’re a seasoned Lean Six Sigma practitioner or just starting your improvement journey, this conversation is packed with actionable takeaways! 💡 Key Topics Covered: Lessons from Katie’s Japan study trips Connecting strategy deployment (Hoshin Kanri) from leaders to the frontline The critical role of Nemawashi (tilling the soil) in decision-making Creating psychological safety in high-performing organizations Developing leadership skills with the Katalyst model 📍 Timestamps: 0:00 - Introduction: Lean leadership and Katie Anderson’s Japan study trips 4:00 - People-centered processes: Lessons from Japan and Toyota 8:30 - Hoshin Kanri: How strategy deployment connects leaders to the frontline 14:20 - Nemawashi: Building alignment and support for lasting change 20:10 - Psychological safety: Building trust while achieving results 25:45 - Moving from technical expert to transformational leader 32:10 - Developing influence skills: The Katalyst model 38:00 - Advice for new Lean leaders and practitioners 42:00 - Where to find Katie’s resources: Learning to Lead, Leading to Learn and Chain of Learning podcast 🌟 Connect with Katie Anderson: Website: kbjanderson.com Book: Learning to Lead, Leading to Learn Podcast: Chain of Learning 🎧 Don’t forget to like, subscribe, and leave a review!…
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The Improvement Nerds Podcast
The People Factor: Leveraging Job Relations for Sustainable Change In this episode of the Improvement Nerd Podcast, we dive into Job Relations (JR)—a cornerstone of Training Within Industry (TWI). April Thomas Schmidt, a TWI expert, shares how JR helps leaders build trust, strengthen relationships, and drive sustainable change within organizations. Learn how Job Relations transforms workplace culture by focusing on people-centered leadership and practical problem-solving techniques. Whether you're tackling resistance to change, improving employee engagement, or looking to create a culture of continuous improvement, this episode is packed with actionable insights to help you succeed. What You'll Learn in This Episode: ✔️ What is Training Within Industry (TWI)? ✔️ The Four Foundations of Good Job Relations ✔️ The Four-Step Problem-Solving Method for Leaders ✔️ How JR Supports Change Management and Continuous Improvement ✔️ Real-world examples of transformation through Job Relations 🎙️ About Our Guest: April Thomas Schmidt is a passionate advocate for unlocking human potential and leveraging relationships to achieve organizational success. With deep expertise in TWI, she helps leaders create thriving, people-focused workplaces. 📌 Chapters: 0:00 – Intro to Job Relations and TWI 3:15 – The History of TWI 7:30 – The Foundations of Good Job Relations 12:45 – Overcoming Resistance to Change with JR 18:20 – Real-Life Success Stories from the Workplace 25:40 – Building Trust as a Leadership Skill 💡 Subscribe for more insights on leadership, Lean methodologies, and continuous improvement. 👉 Don’t forget to like, comment, and share your thoughts on today’s episode! 📣 Keywords for this episode: Training Within Industry, Job Relations, TWI Explained, Leadership Skills, Continuous Improvement, Lean Six Sigma, Change Management, Employee Engagement, Building Trust in Teams…
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The Improvement Nerds Podcast
S2 E4 - Training Within Industry: From World War II to Modern Excellence The Timeless Power of TWI: Building High-Performing Teams Through Training Within Industry In the world of process improvement, few methodologies have stood the test of time like Training Within Industry (TWI). Born out of necessity during World War II, TWI helped the U.S. ramp up production, train a new workforce, and ultimately achieve success in wartime manufacturing. But what makes TWI even more fascinating is its continued relevance in today’s fast-paced, technology-driven world. In our latest Improvement Nerds podcast episode, we had the privilege of diving into the world of TWI with Mark Warren, a Lean and process improvement expert with decades of experience. Mark not only unpacks the history and structure of TWI but also shows how this methodology can transform organizations by putting people at the heart of improvement. Here’s a glimpse of what we explored. What Is TWI and Why Does It Matter Today? At its core, TWI is a training methodology designed to help organizations standardize work, improve processes, and build strong relationships between employees and leaders. Originally developed during World War II, TWI equipped an untrained workforce—many of them women stepping into manufacturing for the first time—to perform highly technical tasks efficiently and safely. While TWI’s roots are in manufacturing, its principles are universal. Any organization looking to improve its operations, from healthcare to tech, can benefit from adopting TWI. The Three Pillars of TWI: JI, JM, and JR TWI consists of three main components, each addressing a specific need in the workplace: Job Instruction (JI): JI focuses on standardizing work processes and training employees effectively. By breaking down tasks into clear steps, identifying key points, and explaining the reasons behind them, JI ensures employees understand not just what to do, but why they’re doing it. This approach dramatically shortens training times and reduces quality issues. Job Methods (JM): JM is all about improving processes. It teaches leaders to evaluate workflows and identify ways to eliminate waste, reduce cycle times, and boost efficiency. Think of it as industrial engineering simplified, making it accessible to anyone tasked with process improvement. Job Relations (JR): Often overlooked, JR addresses the people side of work. It helps leaders resolve conflicts, build trust, and foster positive relationships with their teams. By focusing on clear communication and proactive problem-solving, JR creates a foundation for a healthy, high-performing workplace culture. Why TWI Still Works in the Modern World Despite being over 80 years old, TWI’s principles are more relevant than ever. As Mark Warren shared, TWI laid the foundation for Toyota’s production system, which is still celebrated as a gold standard in Lean manufacturing. Today, companies across industries are rediscovering TWI as a way to build leadership, improve training outcomes, and engage their workforce. One of TWI’s greatest strengths is its human-centered approach. In a world increasingly dominated by automation and AI, TWI reminds us that people remain the heart of any organization. By focusing on clear communication, effective training, and strong relationships, TWI ensures employees feel empowered and equipped to succeed. Real-World Impact: TWI in Action Mark shared compelling examples of how TWI has transformed organizations: Faster Training: Companies using JI have cut training times from weeks to days, enabling new employees to hit the ground running with confidence. Improved Retention: By providing clear instructions and meaningful training, organizations have reduced turnover and created a more engaged workforce. Enhanced Productivity: One aerospace company Mark worked with doubled productivity over five years without expanding its physical footprint, simply by integrating TWI principles into its operations. These results highlight why TWI isn’t just a training program—it’s a leadership and strategy tool that drives sustainable improvement. How to Get Started with TWI If you’re intrigued by TWI and want to bring its benefits to your organization, here’s where to start: Understand Your Needs: Identify the specific challenges you want to address—whether it’s improving training, reducing turnover, or streamlining processes. Involve Leadership: Successful TWI implementation requires buy-in from top management. Leaders should participate in training and model the behaviors they want to see. Start with Job Instruction: JI is often the best entry point, as it lays the groundwork for standardizing work and building effective training programs. Commit to Practice: TWI isn’t a one-and-done initiative. It requires consistent practice and reinforcement to become part of your organizational culture. There are also excellent resources available, including training guides and historical materials that detail how to implement TWI effectively. Mark Warren has authored several books and guides that can help organizations navigate this journey. The Takeaway: A Leadership Development Program Disguised as Training As Mark Warren pointed out, TWI might look like a simple training program, but it’s much more than that. It’s a leadership development program that empowers organizations to improve processes, engage employees, and achieve lasting success. So whether you’re managing a factory floor, leading a service team, or driving strategic initiatives, TWI has something to offer. By putting people at the center of improvement, it delivers results that stand the test of time.…
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The Improvement Nerds Podcast
Key Topics Discussed: The Art of Political Savvy Office politics is often viewed in a negative light, but as Betsy explains, it’s all about balance and perspective. Politics doesn’t have to be toxic—it can actually foster collaboration and drive initiatives forward. She shares how understanding the balance of power and aligning different departments can fuel positive change. Betsy offers a deep dive into her work at Disney, showing how she balanced the needs of various departments to create the successful “Basics” initiative that’s now taught globally. This case study highlights how political savvy can lead to innovative results when handled ethically. Good vs. Bad Politics In the podcast, we break down the difference between good and bad politics. While good politics aligns teams toward common goals, bad politics leads to dysfunction, competition, and, in some cases, toxic environments. Betsy helps us understand the key indicators of both and how to encourage a positive culture that thrives on collaboration. Dealing with Toxic Work Environments We also tackle the tough subject of workplace toxicity. What happens when politics turn toxic? Betsy shares stories of working in toxic environments and how she maintained her integrity while guiding organizations through tough transitions. Whether you’re leading a team or consulting with a client, this part of the conversation is packed with insights into managing toxicity and staying true to your values. Strategic Framing and Listening Another key takeaway from the episode is the importance of deep listening and strategic framing. Betsy explains how truly understanding what different stakeholders need—and framing projects accordingly—can be a game-changer. By asking the right questions and listening closely, you can uncover the true goals behind a project and set it up for success. Tools for Success In the episode, Betsy also introduces her Consulting Toolbox, designed for internal and external consultants to improve their political savvy, manage stakeholder relationships, and navigate challenging environments with confidence. She’s made these tools available to help consultants and leaders thrive in any organizational setting. Why You Should Listen: This episode is perfect for anyone working in leadership, consulting, or continuous improvement roles. Whether you’re trying to break down silos, manage complex stakeholder relationships, or handle toxic environments, Betsy Jordan provides practical advice and real-world examples that will help you succeed. You’ll walk away with: Strategies for managing office politics ethically and effectively Insights into balancing different perspectives for organizational success Tips on dealing with toxicity and maintaining your professional integrity Real-life stories from transformative projects, including Betsy’s work at Disney…
🔍 S2 E2 - From Pooh Bear to Process Mapping: Authenticity in Branding and Improvement | Betsy Jordyn Interview 🎙️ In this insightful episode, branding expert and organizational development (OD) strategist Betsy Jordyn joins us to explore the powerful connection between branding and continuous improvement. Betsy shares her passion for helping individuals and teams express their authentic selves, offering practical tips for branding professionals in process improvement roles. Discover how empathy, political savvy, and relationship-building skills can transform your approach to continuous improvement and drive lasting, impactful change within your organization. 💡 This conversation is packed with actionable advice on how continuous improvement professionals can better position themselves by understanding departmental dynamics, adapting their communication for different audiences, and navigating organizational politics. Whether you're a change agent, consultant, or anyone passionate about improvement, this episode is a must-watch for those looking to boost their influence and effectiveness. 🌟 Timestamps: 00:00 Intro: Nerding Out with Betsy Jordyn 00:23 Betsy’s Journey & Passion for Authentic Branding 01:16 Authenticity Meets Continuous Improvement 02:30 Aligning Improvement with Organizational Goals 03:43 How to Brand & Position Your CI Team 08:56 Tailoring Language for Various Audiences 13:14 Tips for Personal & Team Branding Success 18:21 Navigating Organizational Politics Effectively 24:55 Conclusion & Contact Info for Betsy Jordyn Don’t forget to like, subscribe, and hit the notification bell to stay updated on the latest episodes from the Improvement Nerds Podcast! 👉 Contact Betsy Jordyn: Betsy Jordyn | Consulting & Coaching Business Mentor 🎧 Listen to more episodes: Improvement Nerds Podcast - Hosted by The Green Dot Group Keywords: Branding, Continuous Improvement, Organizational Development, Empathy, Political Savvy, Change Management, Process Improvement, Lean Six Sigma, Authentic Branding, Betsy Jordyn, Improvement Nerds Podcast…
Get ready for an exciting comeback as Tom West, the mastermind behind the Improvement Nerds podcast, returns from a well-deserved hiatus to introduce a brand-new co-host, Mark Ryan! In this episode, Tom reflects on the heart and soul of the podcast—bringing together passionate guests to geek out over the tools, techniques, and experiences that drive real improvement. But that's not all! Tom’s buzzing with excitement about the fresh direction the podcast is taking and the addition of a stellar new team member. Tune in as Tom and Mark share their epic journey of friendship, from Lean Coffee events to their mutual obsession with all things Disney. Mark dives into his roots in Lean Six Sigma, revealing his transformation from automotive mechanic to improvement science aficionado. He’s thrilled to join the podcast and can’t wait to explore some human-centered improvement topics with you in future episodes. And here’s the big moment: Tom officially passes the hosting torch to Mark, who’s ready to bring you the same nerdy goodness you love—plus some fresh, exciting content to keep you hooked. This episode is packed with energy, nostalgia, and a promise of great things to come. Don’t miss it!…
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The Improvement Nerds Podcast
1 Bonus Episode - More on Leadership Speech Acts with Mary Andrawis 1:06:34
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Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIf you listened to Episode 40, in which Mary Andrawis and I explore the topic, and nerd out a bit about Leadership Speech Acts, you probably sensed that we had a lot more that we wanted to talk about. And you'd be right. In this bonus episode Mary and I revisit Leadership Speech Acts and dive a bit deeper sprinkling in a few complimentary topics such as "Yes, and...", "Loose/Tight", "Power of Choice", and "Assuming Positive Intent". As Mary puts it, "our words can help shape the future if we use them intentionally." To connect with Mary, please refer to the preferred communication channels listed below: Website - www.serafinahealth.com Email - Mary@serafinahealth.com LinkedIn Personal - https://www.linkedin.com/in/mary-andrawis-416a68/ Twitter - https://twitter.com/MaryAndrawis Keywords - leadership, leadership speech acts, share a vision, speech act theory…
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The Improvement Nerds Podcast
1 Episode 40 - Leadership Speech Acts with Mary Andrawis of Serafina Health Strategy 1:10:45
1:10:45 Відтворити Пізніше Відтворити Пізніше Списки Подобається Подобається1:10:45
Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIn Episode 40, Mary Andrawis and I explore the topic, and nerd out a bit about Leadership Speech Acts. As Mary puts it, "our words can help shape the future if we use them intentionally." In this Episode we explore the four common speech acts of... declarations attestations and assessments requests and offers acknowledgments This is an episode you will want to listen to again in again. Mary A. Andrawis, Pharm.D., M.P.H. is Founder and President of Serafina Health Strategy. She has more than 20 years of experience in quality improvement and patient safety, complex program planning, management, and leadership with expertise in medication safety, data analysis, strategic thinking, and regulation interpretation. She founded Serafina Health Strategy in 2020. Dr. Andrawis brings unique perspective and a wealth of experience from her training at and leadership of various organizations including CMS; HSAG, the nation's then-largest Quality Improvement Organization (QIO); HRET HIIN, the nation's then-largest Hospital Improvement and Innovation Network (HIIN); the American Hospital Association; the American Society of Health-System Pharmacists, and Johns Hopkins Hospital. She received the Pinnacle Award in 2016, the highest award in Pharmacy, for her work with the Partnership for Patients, which resulted in an estimated 87,000 lives saved, 2.1 million fewer patient harms, and $19.8 billion in cost savings. Dr. Andrawis has nationally recognized communication skills (both written and verbal) and has several publications on quality measures related to medication-related outcomes. She has also led government negotiations which resulted in more than $100 million in savings to taxpayers. Her leadership of a team of nearly 55 individuals achieved substantial results in reductions in patient harm in 1,600 hospitals nationwide. Her collaboration with one hospital system to track and trend rates of adverse drug events and implement interventions resulted in 65.5% reduction in harm over a ten-month period across 35 hospitals. Dr. Andrawis is a Certified Professional in Healthcare Quality (CPHQ) and proficient in teaching and applying quality improvement tools (including LEAN, Six Sigma, and High Reliability), coaching techniques, facilitation, capturing quality measure data, and creating compelling visual displays to drive sustainable improvements in quality. She is a nationally recognized leader in the field of pharmacy and adverse drug event quality measurement. She trained in patient safety through Johns Hopkins Hospital’s Pharmacy Administration residency in Baltimore, Maryland, and is a graduate of South Dakota State University College of Pharmacy and the Johns Hopkins Bloomberg School of Public Health. She was born and raised in Brookings, South Dakota. To connect with Mary, please refer to the preferred communication channels listed below: Website - www.serafinahealth.com Email - Mary@serafinahealth.com LinkedIn Personal - https://www.linkedin.com/in/mary-andrawis-416a68/ Twitter - https://twitter.com/MaryAndrawis Keywords - leadership, leadership speech acts, share a vision, speech act theory…
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The Improvement Nerds Podcast
1 Episode 39 - Hire By Design with Jodi Brandstetter 1:02:54
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Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIn Episode 39, I have the great privilege of nerding out with the bestselling author, Jodi Brandstetter as we discuss how the improvement method, Design Thinking can be applied to HR - helping to identify, recruit, onboard, and retain top talent. Jodi Brandstetter, SPHR, SHRM-SCP is passionate about being an entrepreneur that focuses on providing talent acquisition strategies to businesses, career guidance, and training and development. With 20 years of Human Resources, Recruiting, and Talent experience, Jodi provides expertise in recruitment and sourcing strategies including online and passive sourcing, social media, grassroots, and high-volume recruiting. Jodi uses design thinking methodology to create an innovative selection and hiring processes focused on business and people. She is passionate about finding the best recruitment solution and tools for fast-growing businesses in the Greater Cincinnati area. Jodi is the CEO and founder of Lean Effective Talent Strategies which includes The Hiring Blueprint, talent acquisition consulting firm, and Talent Acquisition Evolution, a community for recruiting professionals to connect, learn, and work together. September 2020, Jodi published her first book, Hire By Design, A Hiring Blueprint with Design Thinking. Hire By Design hit bestseller in 7 Amazon Categories on its launched date. Jodi lives outside of Cincinnati, OH with her husband, Ron, and daughter, Lena. To connect with Jodi and to buy her book Hire By Design, please use the following links: Hire By Design Book - Get the Book on Amazon Website - www.letscincy.com LinkedIn (personal) - https://www.linkedin.com/in/jodibrandstetter/ LinkedIn (business) - https://www.linkedin.com/company/leaneffectivetalentstrategiesllc/ Twitter - https://www.twitter.com/Jodi_Recruiter…
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The Improvement Nerds Podcast
1 Episode 38 - Becoming an Improvement Nerds Generalist with AJ Hobbs 1:12:05
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Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIn Episode 38, AJ Hobbs and I discuss the multiple ways an belt can add value to an organization. During our conversation we discuss the advantages of becoming a generalist when it comes to improvement. We can appreciate that there are two sides to this coin, generalizing vs. specializing. We do tip our hats to the specialists, but we don't necessarily nerd out about that. Instead we dive deep on becoming an Improvement Nerd Generalist, while discussing what it is like to go to grad school during a crisis. We also take a walk down memory lane, as we reflect on attending the Health Systems Process Improvement (HSPI) Conference we attended in February 2020. Be sure to check out HSPI's many professional development services, and consider attending the HSPI 2021 Conference occurring this February ( https://www.iise.org/HSPI) AJ Hobbs is an industrial engineer (B.S. Clemson University, M.S. Purdue University) and current MBA student at Goizueta Business School. AJ has worked in operational improvement consulting with healthcare and airline clients. She enjoys college football, Vinyasa yoga, true crime podcasts, and a good dinner party. AJ lives in Atlanta, GA with her goldendoodle puppy, John Prine, and will remain in Atlanta after graduation to join Bain & Company as a strategy consultant. To connect with AJ Hobbs, please reach out to her by LinkedIn at www.linkedin.com/in/amandajanehobbs.…
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The Improvement Nerds Podcast
1 Episode 37 - Nerding Out About Process Mapping with Craig Willis of Skore 1:11:00
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Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIn Episode 37, I nerd out with Craig Willis of Skore ( www.getskore.com ) about the importance of process mapping. Per Craig, organization's need to make mapping processes as simple as having a conversation. In fact, that is Craig's personal mission, to help organizations map at the speed of conversation. Craig's goal is to make process mapping and analysis easy and accessible so that anyone can do it. Providing insights and process maps to your process improvement team so they can focus on fixing the gnarly problems. Creating a common language and simple taxonomy for the organization that doesn't require extensive training. Craig Willis is the CEO of Skore, a cloud based process mapping, analysis and management software that's designed to be used by anyone. Skore's vision is to make these advanced tools accessible so anyone, anywhere, can grow their business without fear or pain. I've been working in technology led change and transformation for over 20 years and the biggest challenge has been getting people to engage with change and come along on the journey. This is about deciphering the complexity that surrounds us and creating a common language for everyone in the business. To connect with Craig and his team check out Skore's company website at www.getskore.com . Other channels to connect with Craig include: LinkedIn (Craig Willis) - https://www.linkedin.com/in/craigjwillis/ LinkedIn (Skore Business page) - https://www.linkedin.com/company/skore-labs/ Email - craig.willis@getskore.com Facebook - https://www.facebook.com/SkoreDigitalDiscovery Twitter - https://twitter.com/SkoreApp Instagram - https://www.instagram.com/skoredigitaldiscovery/ YouTube - https://www.youtube.com/channel/UClTfRQXKLoL-iC-Gux5A-sg…
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The Improvement Nerds Podcast
1 Episode 23 - Nerding Out About Communities of Excellence with Stephanie Norling 1:00:43
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Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIn Episode 23, Stephanie Norling and I connect to discuss the ins and outs of the Communities of Excellence program sponsored by Baldrige. The Communities of Excellence program is a framework that is used by self-defined communities to help them define their approach to leadership, establish a strategy for their community, and implement their plan while tracking results. Stephanie Norling has been Director of Communities of Excellence 2026 since 2014. In her roles as Director, Stephanie participated in the development of the Communities of Excellence Criteria, adapted from the Baldrige Criteria for Performance Excellence and launched a National Learning Collaborative of communities to support their use of the framework. Stephanie serves as a Learning Collaborative faculty and mentors several of the 18 communities participating. After graduating with a BA in Anthropology from Tufts University in 1999, Stephanie joined the Institute for Healthcare Improvement in Boston as a Project Coordinator. After moving to San Diego in 2001, she worked for 12 years at the San Diego Zoo and Safari Park, first in the Operations Department and later taking a lead role in the Elephant Department at the San Diego Zoo Safari Park. In 2012 Stephanie graduated from the University of San Diego with a Master’s in Business Administration and a Certificate in Nonprofit Management. Stephanie also participated as a National Baldrige Examiner for three years. The COE 2026 National Learning Collaborative 4th Cohort begins October 2020. To learn more visit https://communitiesofexcellence2026.org/ . To learn more about Communities of Excellence, be sure to check them out at https://www.linkedin.com/company/communities-of-excellence-2026…
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The Improvement Nerds Podcast
1 Episode 22 - Nerding Out and Taking Steps Toward Improved Emotional Intelligence with Gerald Bush 1:17:53
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Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIn Episode 22, Gerald Bush, and I get down and dirty about Emotional Intelligence. Specifically, what is it, why its important, and how individuals can strengthen their EQ.Per Gerald, Emotional Intelligence in leaders, and environments that are psychologically safe to take risks go hand in hand. We hope you enjoy the episode. As Chief EQ Officer and founder of GBKB Consulting, Gerald provides HR support, leadership development and coaching to diverse organizations. Gerald is an influential and highly successful Emotional Intelligent (EQ) and Human Resource Consultant with over 15 years of experience. Gerald delivers consultative HR approaches, leads critical evaluations, communicates effectively across all levels of the organization, and manages innovative HR initiatives. He understands what it takes to conduct critical evaluations, develop consultative business solutions, and recommends programs that align with the mission and vision of a corporation. For more resources on Emotional Intelligence and to stay connected with Gerald, please refer to the following: www.gbkbconsulting.com https://events.6seconds.org/ www.linkedin.com/in/gerald-bush-shrm-scp-baa0986 www.twitter.com/BushGerald14…
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The Improvement Nerds Podcast
1 Episode 21 - Nerding Out About Standardizing Then Scaling with Jeanette Renshaw 1:12:09
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Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIn episode 21, Jeanette Renshaw, from Smart Scale Consulting, and I nerd out hard core about the importance of standardizing first, then scaling second. Some of the other things we nerd out about include systems thinking, the Goal, pizza trackers, and inspection. Jeanette is true improvement nerd, she is a problem solver with a passion to help companies achieve repeatable, predictable, and profitable results in order to scale revenue and optimize their business - specifically focusing on the sales function. Rooted in the belief that there is no neutral in business, Jeanette helps companies translate their innovation into forward progress no matter if they're bringing their first product to market or commercializing corporate innovation. Jeanette has a background with B2B and B2C companies of various sizes and across many industries. She specializes in early-stage, rapid-growth technology/SaaS companies seeking to create, correct, and/or standardize their sales everything. Jeanette's Core Philosophies include: -- Learning never ends -- Doing what's right > Being right -- People First -- Communication and Emotional Intelligence promote true empathy -- Happy to admit when I'm wrong; am skeptical of those who never are -- Time & Energy are my currencies If you'd like to learn more about Jeanette's background please connect with her through any of the following channels: https://www.linkedin.com/in/jeanetterenshaw/ https://www.linkedin.com/company/35688929 https://www.youtube.com/channel/UCEzjm54WMQAXXc1uJn1qBMA…
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The Improvement Nerds Podcast
1 Episode 20 - Nerding Out Igniting the Fire Starter Within with Jason Barnaby 1:19:54
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Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIn Episode 20, Jason Barnaby and I nerd out hardcore about helping people to address self-doubt and to take the first steps toward doing what they are passionate about. As Jason puts it, he wants to "Torch Fear and Ignite Hope." Which is the mission of the company he founded, Fire Starters, Inc. These days, achieving his mission of #IgniteHope and #TorchFear means working with executive teams to accelerate THRU the firestorm of the New Now and navigate TO the New Normal. To create a better and more meaningful life on the other side of change. Jason accomplishes this through a combination of individual executive coaching and facilitating a 5-week, interactive, virtual development experience for leadership teams called 30 Days to Blaze. For individuals, Jason provides group sessions through his new program called Tribe of Five. The author of two books with a corporate and facilitating career spanning 20+ years and 2 continents, Jason’s passion is sparking A-Ha moments that result in lasting change. Be sure to check out the great things Jason is up to and I strongly urge you to join his Tribe. You can connect with Jason in a variety ways, including: Purchasing and reading his books: 30 Days to Blaze and Igniting the Fire Starter Within Check out the Tribe of 5 Demo site Enroll in the Tribe of 5 program Joining Jason's newsletter Following him on Social Media, Jason is extremely active on LinkedIn Email Jason directly at jason@firestarterstribe.com…
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The Improvement Nerds Podcast
1 Episode 19 - Nerding Out About Fatherhood with Ryan Sullivan 1:02:38
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Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIn this episode Ryan Sullivan and I nerd out about creating and building community that empowers each of us to explore and to be our whole, authentic selves. Especially as parents. Ryan shares his passion about being a father (loving his wife and daughter and soon to arrive newborn with a whole heart), growing his Christian faith, creating a fulfilling career, and staying athletically competitive. Ryan is the founder of Fatherhood On Fire, an organization that Celebrates, Elevates, and Encourages men embracing their role as fathers. Ryan studied Social Studies Education at Indiana State University (Go Trees!!!) which led him to work at The Painted Turtle Camp in Southern California in the summers of 2009 and 2010. After graduating from ISU in 2011 Ryan worked at the sister camp in Ireland, Barretstown. And then went on to Camp Boggy Creek in Central Florida. During his time at camp Ryan met some of the most amazing parents leading their families through life's biggest challenge. According to Ryan, "These were the parents I wanted to be like. I wanted to lead my family with courage, grace, and humility." Ryan fell in love with the challenge and diversity of triathlon. He has completed over 50 triathlons since 2008 culminating with a brutal performance at Ironman Louisville in 2018, a race that had a combined 30% DNS and DNF. Ryan currently serves as a Business Development Specialist for C2IT Consulting helping clients leverage technology to achieve more than they ever thought possible. To connect with Ryan, please following him on social media and check out his awesome podcast, Fatherhood on Fire. Links are provided below: Website - http://fatherhoodonfire.com/ Podcast - https://anchor.fm/fatherhoodonfire LinkedIn - https://www.linkedin.com/in/ryan-sullivan-indy/ Twitter - @FireFatherhood Instagram - @fire_fatherhood…
In episode 18, I nerd out with KJ McGlinn about the importance of having a servant's heart and giving. Per KJ, "those that give, get". Regardless of the size of the gift. As a representative of the Make A Wish organization, KJ helps to bring dreams to life for patients and families facing medical complications. KJ does this by building a community of people who are passionate about granting wishes and providing patients and families with hope. In this episode KJ shares some of her best practices for building a community, for celebrating success, and leading a purposeful life. KJ is a well-known part of the Indianapolis community & beyond. She can be seen on the nationally syndicated show, Pet Pals TV and is the President of the KJ Media Company. She spent 13 years as the co-host for the award winning Smiley Morning Show and founded the popular podcast, Kinda Nerdy Girls. KJ has a loyal social media following of over 35,000 and continues to support local businesses and causes across her platform. In addition to her media career, KJ is also a member of the Make-A-Wish Ohio, Kentucky and Indiana team. KJ and her husband Patrick are proud pet parents to their 4 rescue cats who have a following of their own on Instagram at @kjscats. KJ is a fangirl at heart known for her love of Marvel movies, Harry Potter, Doctor Who and Star Wars. KJ was the first recipient of the Luke Butler Spirit Award from Make-A-Wish for granting over 300 wishes and raising over $2 million. She has raised over $175,000 through the annual KJ’s Cancer Sucks Party. She is also a passionate advocate for animals. Be sure to connect with KJ through social media: LinkedIn - https://www.linkedIn.com/IN/kjonair Facebook - https://www.facebook.com/kjonair Twitter - https://www.twitter.com/kjonair Instagram - https://www.instagram.com/kjonair1…
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The Improvement Nerds Podcast
1 Episode 17 - Nerding Out About Flow and Spiral Impact with Karen Valencic 1:08:48
1:08:48 Відтворити Пізніше Відтворити Пізніше Списки Подобається Подобається1:08:48
Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяIn Episode 17, I nerd out with Karen Valencic about managing conflict and creating flow through her leadership approach called Spiral Impact. Karen Valencic is founder Spiral impact, a Performance Improvement Company specializing in leadership and team development. As a degreed-tenured engineer, effectiveness and practicality informs her work; 30 years of aikido training brings the artistic flare and power to her content. Karen works with leaders and teams through speaking, coaching and consulting. In times of accelerated change and disruption, peoples’ lagging ability to adapt opens Pandora’s Box for destructive conflict, burnout, and division. In her recent Black Belt Edition release of Spiral Impact: The Power to Get It Done with Grace, Karen Valencic shares how to bring forth your True Power and master the art of conflict to help you foster collaboration, innovation, and civility, greatly impacting your individual sense of freedom and engagement in your life. Karen’s Spiral Impact® Method is grounded in the martial art, aikido, and in physics, which she blends with three decades of experience working deeply with leaders and teams. To connect with Karen, please reach out to her through her website or through social media: LinkedIn - https://www.linkedin.com/in/spiralimpact/ Vimeo - https://vimeo.com/spiralimpact Twitter - https://twitter.com/spiralimpact Email - karen@spiralimpact.com Website - www.spiralimpact.com…
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The Improvement Nerds Podcast
In Episode 16, Jeremiah and I nerd out about his upcoming book Mental Wealth. Mental Wealth is Jeremiah's approach for helping others achieve financial well-being and freedom. Jeremiah, who grew up a region kid, has overcome the circumstances of a poor school system, having a kid at an early age, and $210,711 worth of debt. Now, Jeremiah has dedicated himself to changing the mindset of others and to help them defeat their financial issues and much more. Jeremiah's Mental Wealth Academy teaches a 5-Step Process to help individuals change their relationship with money. Purpose Plan People Persistence Prayer According to Jeremiah, "When you are clear on your why, you can do any how." Mental Wealth is currently available for pre-order through Jeremiah's website ( https://jeremiahreed.com/ ). Be sure to check Jeremiah out on social media: - LinkedIn - Mental Wealth Academy YouTube Channel - Instagram…
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The Improvement Nerds Podcast
Why not have two episodes with Katie Rasoul? In a follow up to Katie's full episode, I wanted to create a bonus episode were all we do is get nerdy about her amazing book Hidden Brilliance: A High-Achieving Introvert's Guide to Self-Discovery, Leadership, and Playing Big . In this bonus episode Katie and I try our best to provide a brief recap of her book. We talk about what it feels like to carry the weight of being a high-achiever. We also talk about imposter syndrome and having an internal Board of Directors. Lastly, we discuss a few tactics for increasing your "Hell Yes!" quota. As always, thanks for nerding out with us.…
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The Improvement Nerds Podcast
Episode 15 is a must listen to episode about the importance of creating psychological safety at work. My guest, Katie Rasoul shares a masterful story about how organization’s need to strive to give people more than a job. That they need to give them a purpose. Katie is a leadership coach, keynote speaker and team culture expert helping leaders change the world through her company, Team Awesome. She has led leadership, organizational development and HR best practices for more than a decade, including serving as Vice President of Human Resources for a nearly $4 billion publicly traded company. Katie is a TEDx and Disrupt speaker alumna and author of the best-selling book, Hidden Brilliance: A High-Achieving Introvert’s Guide to Self-Discovery, Leadership and Playing Big . She also co-hosts The Life and Leadership Podcast as a platform of conversations for powerful people to level up. Katie is a mom of two tiny humans, a proud advocate for her awesome hometown of Milwaukee and macaroni & cheese aficionado. Find her full body of work at www.katierasoul.com and www.teamawesomecoaching.com . You can find Katie on a variety of social media channels: - YouTube - Instagram - Twitter - Facebook - LinkedIn…
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The Improvement Nerds Podcast
Join Andrea Butcher and I for Episode 14 as we nerd out about The Leadership Challenge. Highlighting the specific behaviors that help to create an effective leader. Andrea is a visionary—she knows how to lead organizations from big picture to execution. She is a dynamic speaker, coach, and facilitator. As the President of HRD, she leads the organization’s growth strategy and focuses on executive leadership development. Andrea’s work spans organizations of all sizes and industries all over the world; she has experience in global HR positions, consulting, and executive roles for private and public organizations. Andrea is also the co-leader of Next Gen Talent, a program specifically designed to equip early career HR leaders for success. In addition to this, Andrea also hosts a weekly podcast, Being [at Work]. For those that are not familiar with The Leadership Challenge, it is a model that consists of 5 leadership behaviors that can be evaluated, role modeled, and learned. Model the Way Inspire a Shared Vision Challenge the Process Enable Others to Act Encourage the Heart The Leadership Challenge is a true passion for Andrea. Per Andrea, it gets results, but beyond that it helps leaders to be better people. And to help the people they are responsible for leading, to be better too. To connect with Andrea, please check out her podcast and follow her on social media. Andrea's LinkedIn page - https://www.linkedin.com/in/abutcher0201/ HRD on LinkedIn - https://www.linkedin.com/company/hrdadvisorygroup/ Twitter - https://www.twitter.com/abudantempower HRD Website - https://www.hrdavisorygroup.com Being [at Work] Podcast - https://podcasts.apple.com/us/podcast/being-at-work/…
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The Improvement Nerds Podcast
In Episode 13, Shelley Brown and I nerd out about mindfulness, among other topics - empathy, leadership, self-awareness, compassion, and meditation. Shelley Brown is a Baltimore based mindfulness speaker, webinar, in-person workshop facilitator and the founder of ROI Mindfulness. She facilitates workshops around the United States with leaders from Executive Committee to front-line managers from a variety of industries. As a corporate veteran, Shelley’s mission is to make the invitation to the practice as accessible and inclusive as possible. Her practical approach appeals to seasoned practitioners, those who may be exploring the practice as well as skeptics. Shelley engages in a disciplined personal mindfulness practice and marries the foundations of mindfulness with essential leadership training to help everyone cultivate the skills needed now that are most needed both personally and professionally including self- awareness and emotional intelligence. Shelley believes when we cultivate mindfulness not just for ourselves but also to show up better for others. Per Shelley, mindfulness helps foster a more focused, productive, and connected workplace where employees feel fulfilled and valued. To connect with Shelley please visit her website, reach out on social media, or send her an email. LinkedIn - https://www.linkedin.com/in/shelleybbrown Website - www.roimindfulness.com Email - shelleybrown@roiminfulness.com…
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The Improvement Nerds Podcast
Episode 12 with Travis Lozier was a lot of fun to create. In this episode Travis and I discuss Process Based Management and celebrate the forward-thinking organizations that view their processes as assets. Travis is the Chief Quality Officer at Jordan Johnson Inc. Travis's personal mission is to unlock human potential. Travis claims to be a 100% Certified Improvement Nerd and he has the credentials to prove it. Travis has nearly 20 years of healthcare leadership experience. He is a Certified ASQ Master Black Belt, Project Management Professional, Scrum Master, Certified Business Process Professional. We didn't talk about it on this episode, but Travis is the host of a variety of podcasts. His most recent endeavor is called Facilitating Extraordinary. A podcast that aims to help celebrate world class organizations that are using the Baldrige Framework as a guide for achieving excellence. To learn more about Process Based Management and to connect with Travis Lozier you can find him in a variety of ways. LinkedIn - https://www.linkedin.com/in/travislozier/ Jordan Johnson, Inc. - www.jordanjohsoninc.com Facilitating Extraordinary Podcast - https://facilitatingextraordinary.podbean.com/…
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The Improvement Nerds Podcast
During this episode, Emily and Dane nerd out with me about their process improvement approach, called Enable Management Systems. The Enable Management System is all about helping everyone in the organization to unite around common goals, while engaging in routine dialog about what is working and what is not working. This is a true passion for Emily and Dane. As you listen in, I think you will see why. Dane DeLozier is passionate about implementing Enable™ - a proven model for execution. Through the course of 25 years' in progressive leadership positions in technology and manufacturing companies, Dane has developed a highly reliable process for executing strategies. This process has been proven by sustainable growth in enterprise value, most recently more than tripling the enterprise value for Piezo Technologies in just four years. The process has also generated substantial returns in revenue and enterprise value in the start-up of three companies, acquisition of three, and sale of four. Emily Bopp! Emily brings unique insight to Enable, Inc., drawing on over twenty years of entrepreneurial and small business management, leadership and development consulting, humanitarian work, various teaching roles, and a season of full-time motherhood. With a bias for action and an eye for excellence, she is passionate about maintaining clarity and focus in order to help companies achieve targeted outcomes. Emily has learned a universal truth and seen it manifested in several non-profits, small businesses she's worked for or consulted, large corporations addressing leadership and development issues, and even in her own home with her children, and that is this: accountability does not apply to ideas, but to actions, and ideas can only be made actionable if they have a context and are concrete. Emily finds personal fulfillment in helping businesses eliminate ambiguity in order to execute objectives well. During this time of uncertainty, Emily and Dane have made an amazing pivot bringing forward a solution they are calling Enable Crisis Management - An expedited path to implementing the Enable Management System. A solution that is meant to help teams stay connected when facing a crisis. To connect with Emily and Dane please reach out to them online through LinkedIn, their website, or directly by email. Find them on LinkedIn. linkedin.com/company/enableinc www.linkedin.com/in/emilycbopp https://www.linkedin.com/in/dane-delozier-3672813/ Connect through their website. https://www.enablesolutions.us/ Email Emily or Dane directly. ebopp@enablesolutions.us ddelozier@enablesolutions.us…
Nerding out with Mark Ryan about Lean Coffee was a lot of fun. For several years now, Mark Ryan and Sarah White have been hosting Lean Coffee session in Indianapolis, Indiana. The focus of the sessions are to help bring improvement professionals together to connect, share, and learn. I encourage you t connect with Mark Ryan on LinkedIn. And, to stay up to date on all the Lean Coffee Indy activities by sure to follow the hashtag #leancoffeeindy and join the LinkedIn group, Lean Coffee Indy . Also, Sarah White , is a huge part of Lean Coffee Indy too. So be sure to show her the love.…
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