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Вміст надано CXOCIETY | FutureCIO FutureCFO FutureIoT. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією CXOCIETY | FutureCIO FutureCFO FutureIoT або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
CXOCIETY (read "society") is the platform for senior business, technology, finance and operations executives to discuss, share and discover the latest in technology, process and people innovation."CXOInsights" by CXOCIETY is the repository of shared insights and experiences by the best, brightest and most experienced professionals globally. Subscribe to "CXOInsights" by CXOCIETY to keep abreast in the latest in all things innovation.
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CXOInsights by CXOCIETY

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Manage series 2912947
Вміст надано CXOCIETY | FutureCIO FutureCFO FutureIoT. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією CXOCIETY | FutureCIO FutureCFO FutureIoT або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
CXOCIETY (read "society") is the platform for senior business, technology, finance and operations executives to discuss, share and discover the latest in technology, process and people innovation."CXOInsights" by CXOCIETY is the repository of shared insights and experiences by the best, brightest and most experienced professionals globally. Subscribe to "CXOInsights" by CXOCIETY to keep abreast in the latest in all things innovation.
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A chatbot is an Artificial Intelligence program that chats with you. The 1960s saw the first chatbot. It was called ELIZA and was developed by MIT professor Joseph Weizenbaum. Six decades later, we have ChatGPT, Google Gemini and Microsoft Copilot joining the likes of Alexa and Siri. While chatbots use pattern matching and natural language processing to interpret user inputs and choose the right responses from a set of pre-programmed options, AI agents engage in more complex, multi-step interactions that may span different platforms or services. AI agents take the next step from chatbots moving the needle of engagement between human and machines. In this PodChats for FutureCIO, we are joined by David Irecki, chief technology officer for Asia Pacific and Japan at Boomi to walk us through the realities of AI agents – what you and I need to know, separating hype from reality. 1. Define AI agent as understood by most users in Asia (both tech and non-tech)? 2. What key factors differentiate AI agent hype from reality for organizations? 3. Since you brought it up, how can businesses ensure high data quality for effective AI deployment? 4. Scale out issues have been a recuring topic when RPAs came out and it may be part of the challenge with AI. From your experience, what common pitfalls should organizations avoid when adopting AI agents? 5. One of the promises of AI is improving productivity – at least this is the hope. In what ways can AI agents drive productivity and cost savings in specific industries? Any pitfalls to avoid? 6. How can AI agents enhance customer experiences across different sectors? 7. How can businesses maintain accountability and governance while leveraging AI agents effectively? 8. This 2025, what is your advice for lines of business, finance, IT and security work together to design or architect or transform processes so they can avail of the promise of AI agents without introducing unnecessary risks in the process?…
 
In 2025, the integration of AI into the finance function in Asia has the potential to reshape operational frameworks and decision-making processes. Current industry research suggests that AI technologies are gaining traction among finance professionals navigating a complex landscape marked by rapid change. At FutureCFO, we will likely see finance practitioners dabble in emerging technologies in the quest to enhance real-time decision-making, optimise invoice-to-cash and source-to-pay workflows, and allows CFOs to prioritise strategic initiatives over routine tasks. Emerging trends such as autonomous finance, predictive analytics, and the application of AI in fraud detection are becoming vital components of this transformation. Organisations that effectively harness these innovations are expecting to see marked improvements in efficiency, facilitate more rapid adherence to evolving compliance regulations, and remain competitive in a fast-evolving market. In this PodChats for FutureCFO, we will delve into the practical implications of AI in the finance in 2025. Joining us on this edition of PodChats for FutureCFO, is Charlie Cheah, managing director for Esker Asia. Interview questions for the podcast interview. 1. As of end of 2024, what do CFOs and finance leaders in Asia think about AI for use in the finance function? 2. What emerging trends in AI should CFOs be aware of to maintain a competitive edge in the rapidly evolving financial landscape of 2025, particularly regarding compliance and risk management? 3. How do you see AI impacting advancements in robotic process automation (RPA) to streamline invoice-to-cash and source -to-pay processes for finance leaders? 4. How can financial leaders effectively integrate AI technologies into their existing systems while fostering a culture of innovation and adaptability within their teams? 5. How should CFOs evaluate on-going investment strategies around AI? Any suggestions on how to futureproof such investments? 6. What are the implications of autonomous finance on traditional finance roles, and how should CFOs prepare for these changes? 7. Anything else?…
 
As Asia's enterprises prepare for the dynamic landscape of 2025, workforce modernisation emerges as a critical priority. The rapid evolution of technology, shifting employee expectations, and the need for agility demand that functional leaders—especially CHROs and COOs—reassess their strategies. By addressing key questions about workplace evolution, leadership roles, technological integration, and organisational culture, businesses can position themselves to thrive in a competitive environment. In this PodChats for FutureCOO, we are joined by Shan Moorthy, CTO for APAC at Workday to share his views on how organisations can futureproof their workforce modernisation efforts. Questions for Workforce Modernisation 1. Describe the workplace of 2024 in Asia and how it has evolved over the years? 2. How has the role of the CHRO and the COO evolved during this period? How have these changes impacted the relationship between the CHRO and COO? 3. What role does technology play in workforce modernisation efforts? How can organisations ensure that its HR technology meets current and future business needs? 4. Given these technologies will become increasingly embedded in workflows, what metrics can leaders use to measure the effectiveness of its workforce modernisation initiatives? 5. What will the workplace look like in 2025 and what is your advice for functional leaders to prepare for this future?…
 
As organizations in Asia prepare for 2025, the landscape of work is undergoing significant transformation. According to Gartner's 2025 HR Priorities Survey, a staggering 87% of HR leaders agree that shifting business needs necessitate continuous transformation within their organizations. This imperative extends beyond HR, influencing all functional leaders who must adapt to a rapidly evolving environment characterized by technological advancements, changing workforce dynamics, and heightened expectations for organizational culture. In this context, it is crucial for leaders across all functions to engage with the pressing challenges of leadership development, workforce planning, and change management. By addressing these critical areas, organizations can foster a resilient and agile workforce capable of navigating the complexities of the future. In this PodChats for FutureCOO, Ms. Isabelle Claus (KLAUS) Teixiera (TEISERA), Founder and Managing Director, at Business and Human Development Consulting, shares tips to guide functional leaders in aligning their strategies with the evolving demands of the marketplace, ensuring they are well-equipped to drive sustainable success in 2025 and beyond. 1. How would you describe the HR landscape in 2024? What has been most interesting, most difficult and most rewarding issues of 2024? 2. A common recognition by IT and finance leaders is the issue of talent shortage. I imagine this is not limited to these two functions. In 2024, how did HR leaders in Asia meet these challenges? 3. Leaders tell us that change management is an ongoing issue for them. Why is that so? 4. What strategies can HR implement to create a strong organisational culture that aligns with the company’s business goals? 5. Coming into 2025, how can HR leaders enhance workforce planning processes to anticipate future talent needs and capability gaps?…
 
In 2025, the role of the Chief Financial Officer (CFO) in Asia will continue to evolve from traditional financial stewardship to a strategic leadership position. As businesses face rapid digital transformation and economic fluctuations, CFOs are expected to integrate advanced technologies like AI and big data analytics into financial decision-making processes. This shift enables them to provide real-time insights and drive value creation. Moreover, CFOs will play a crucial role in sustainability efforts, aligning financial strategies with corporate social responsibility. By fostering cross-functional collaboration, they will enhance resilience and innovation, ensuring organizations navigate the complexities of the Asian market effectively. In this PodChats for FutureCFO, we are joined by Izzad Shamsudin, chief financial officer at KPJ Healthcare Berhad to share with us his observations, experiences and learnings in his journey towards becoming a chief financial officer. 1. Name the top 3 pathways to becoming a finance leader. 2. Name 3 essential skills beyond technical expertise. 3. How do you navigate key career transitions? 4. Briefly describe the changing landscape of finance leadership. What has been most challenging? 5. What, for you, has been the most important strategy for success in the C-suite? 6. What, for you, will be interesting to expect in 2025? 7. What is your advice for other finance leaders in 2025?…
 
With its unprecedented speeds, lower latency, and ability to support a greater number of simultaneous connections, WiFi7 may well be the answer to Asia’s rapid urbanization and the increasing adoption of IoT devices, offering businesses the capacity to support seamless operations and improve collaboration across various sectors. CIOs and heads of infrastructure must recognize the strategic implications of integrating WiFi7 into their connectivity strategies. Higher data rates and advanced features like Multi-Link Operation (MLO) can significantly enhance user experience, leading to improved customer satisfaction and operational efficiency. By addressing key considerations—such as security, budget impacts, and staff training—leaders can effectively harness WiFi7 to not only meet current demands but also unlock new business models and opportunities for growth in an increasingly connected landscape. In this PodChats for FutureIoT, Sanjiv Verma, vice president of RUCKUS Networks, APAC, CommScope, discusses key considerations for infrastructure heads looking to tap WiFi7’s promises. 1. What are the specific business needs that Wi-Fi 7 promises to address within organisations in Asia? 2. How will the increased capacity of Wi-Fi 7 affect existing network infrastructure? 3. Provide 1 or 2 best practices for ensuring seamless integration of Wi-Fi 7 with existing applications and services. 4. What potential challenges should we anticipate during the transition to Wi-Fi 7? 5. What security measures should organisations implement to protect our network while rolling out Wi-Fi 7? 6. How will the deployment of Wi-Fi 7 impact the IT budget and resource allocation? 7. What training will be required to manage and maintain a Wi-Fi 7 network? 8. What is the projected ROI for upgrading to Wi-Fi 7 compared to keeping what is in place today? 9. How can businesses leverage Wi-Fi 7 to create new business models or improve existing services? 10. Can you share views on what we can expect around connectivity in the next 2-3 years?…
 
Financial transformation has emerged as a critical imperative for organizations in 2024, driven by the need to adapt to rapidly changing economic conditions, technological advancements, and evolving business landscapes. Coming into 2025, as CFOs face pressure to do more with less while driving growth and maintaining compliance, they are turning to digital solutions and holistic approaches to reshape and modernize financial processes. This transformation goes beyond simply adopting new technologies; it requires a fundamental rethinking of how finance functions operate and contribute to overall business success. In this PodChats for FutureCFO, we are joined by Ms Giselle Arellano-Geronimo, vice president- head of finance, accounting and procurement for Shearwater Health, as she walks us through what it takes to become a transformative finance leader in 2025. 1. What is a transformative leader? Do you consider yourself one? 2. In your view, can one be a transactional leader and be an equally transformational leader? a. Who is your one role model for a transformational leader? 3. What metric should one use to gauge whether we have what it takes to be a transformative leader? a. List must have and nice to have qualities. 4. In building the next generation of leaders, what do you look for as qualities/traits worth building upon? 5. How do you nurture people to become transformative leaders (even if they are not aware and may not necessarily have the initial desires to be one)? a. How would you address resistance to become one? 6. Speaking of opportunity, do you agree that everyone, at all levels of an organization, can be transformational leaders for their teams/colleagues? 7. In closing, what is your advice for others listening to this PodChats on the topic of becoming a transformative finance leader in 2025?…
 
Contrary to their predictive decline in value, a 2024 Forrester report noted that among global infrastructure hardware decision-makers, 61% said that their firm uses a mainframe. Of those that use mainframes, 54% indicated that their organisation would increase its use of a mainframe over the next two years”. With 71% of Fortune 500 companies still using mainframes , advancing technologies and evolving business drivers in 2024 highlight the challenges posed by neglecting mainframe modernisation that can lead to operational inefficiencies and risks, making it imperative for decision-makers to act decisively in embracing transformation. In this PodChats for FutureCIO, we are joined by Praveen Kumar, Vice President for Asia Pacific, Rocket Software, who will pontificate on the importance of mainframe modernisation as a business-critical priority in 2025. 1. How can CIOs align their mainframe modernisation efforts with the organisations’ broader digital transformation strategy, especially as they integrate AI technologies? 2. What specific benefits can be drawn from modernising mainframe systems regarding operational efficiency and cost reduction? 3. How should CIOs and HR leaders address the skills gap associated with legacy programming languages as they transition to more modern platforms? 4. What strategies can they implement to smooth migration from legacy mainframe environments to cloud-based solutions? 5. How can CIOs and CISOs leverage AI to enhance the performance and security of modernised mainframe systems? 6. What role do external partners play in facilitating mainframe modernisation, and name one approach to help select the right ones? 7. What metrics should CIOs use to measure the success of their mainframe modernisation efforts?…
 
As we move deeper into the digital age, the significance of cybersecurity cannot be overstated, particularly in Asia, a continent characterized by its diverse cultures and rapidly evolving economies. By 2025, fostering community cybersecurity readiness will be crucial for several reasons, including protecting economic stability, safeguarding cultural heritage, and enhancing social cohesion amidst the growing threats posed by cybercrime. Sharing with us his views on just how organisations can do their part to raise community cybersecurity readiness, we are pleased to be joined by Matthias Chia, director of Strategy at the SANS Institute. What is the SANS Institute in the context of cybersecurity? 1. How would you assess the level of awareness and interest in cybersecurity among communities in Asia? 2. In what ways can technology companies collaborate with educational institutions to enrich cybersecurity training? 3. How can we measure the impact of community engagement in improving cybersecurity awareness and practices? 4. What strategies can we implement to motivate young people to pursue careers in cybersecurity? 5. Do you think there is, today, adequate and equitable access to cybersecurity training for all youth, especially in underserved communities? 6. Recalling NIST’s efforts to partner with public and private organisations, can you elaborate on the role strategic partnerships play in enhancing cybersecurity resilience within local communities? 7. At the national level, what is the role of public-private partnerships in strengthening national cybersecurity efforts? 8. We are coming into 2025, any call to action for businesses, governments, and the communities of Asia in general on how everyone can contribute to raising community cybersecurity readiness in 2025?…
 
Gartner defines privileged access management (PAM) as tools that provide an elevated level of technical access through the management and protection of accounts, credentials and commands used to administer or configure systems and applications. Available as software, SaaS or hardware appliances, PAM tools manage privileged access for both people (system administrators and others) and machines (systems or applications). Gartner defines four distinct tool categories for PAM tools: privileged account and session management (PASM), privilege elevation and delegation management (PEDM), secrets management, and cloud infrastructure entitlement management (CIEM). It is widely expected that in 2025, PAM will be shaped by advancements in artificial intelligence, machine learning, and automation, enabling more proactive and adaptive security measures. As regulatory compliance becomes more stringent across various industries in Asia, organizations will be compelled to adopt robust PAM solutions to safeguard sensitive data and ensure accountability. The convergence of hybrid work environments and cloud technologies will also necessitate re-evaluating PAM strategies, emphasizing the need for flexible yet secure access controls. In this PodChats for FutureCISO, Phil Calvin, Chief Product Officer, Delinea, shares his views on some of CISOs' approaches when modernising PAM strategies for a security-first world . 1. How have PAM tools and strategies evolved in the last two years following hybrid work, the shift to the cloud, and more recently the heightened interest in AI, ML and automation? 2. For those that have already started to embed AI, ML and automation into their PAM strategies, what has worked and not worked? 3. Any lessons learned when it comes to integration AI and ML into existing PAM implementations? 4. What metrics should CISOs use to measure the effectiveness of their PAM solutions and practices? 5. Given the heightened interest around data privacy and protection, but disparate guidelines and frameworks, what steps should CISOs/enterprises take to ensure compliance with regional regulations concerning privileged access? 6. How can CISOs ensure that their PAM solutions are scalable as the organization grows? 7. What role does zero-trust play in PAM strategies and how do you see zero trust evolving in 2025 to PAM implementations? 8. How do you see enterprises leveraging identity governance to strengthen their PAM initiatives? 9. Our topic is modernising PAM strategies for a security-first world, what’s in store for Privilege Access Management in 2025?…
 
As Cybersecurity Awareness Month 2024 unfolds, it is critical for organizations, especially in Asia, to emphasize the tangible business value of cybersecurity investments. With cyber threats becoming increasingly sophisticated and pervasive, cybersecurity is no longer just an IT issue; it is a fundamental aspect of business resilience and growth. Demonstrating the return on investment (ROI) from cybersecurity initiatives can help secure ongoing support from stakeholders, drive informed decision-making, and foster a culture of security within the organization. By clearly articulating how cybersecurity investments protect assets, ensure compliance, and enhance customer trust, CISOs and CIOs can align security strategies with broader business objectives. In this PodChats for FutureCISO, Steve Wilson, chief product officer at Exabeam, offers his take on how to demonstrate the business value of cybersecurity investments. Key Questions for CISOs and CIOs What is the current practice for quantifying the ROI of cybersecurity investments? Is it possible to leverage cybersecurity investments to gain competitive advantage? What metrics can be used to measure the effectiveness of cybersecurity programs? What is a quick win in cybersecurity and what strategies can be implemented to demonstrate quick wins in cybersecurity? How can CISOs/CIOs align cybersecurity goals with overall business objectives? What is the most effective way to communicate cybersecurity risks to non-technical stakeholders? What frameworks or standards can CISOs/CIOs adopt to benchmark their cybersecurity efforts? What partnerships or collaborations can enhance an organisation’s cybersecurity capabilities? We are coming into 2025, how can CISOs/CIOs ensure that their cybersecurity investments are scalable and future-proof? What is your vision in your role as chief product officer for Exabeam?…
 
Cybersecurity resilience refers to an organization's ability to prepare for, respond to, and recover from cyber incidents while continuing to operate effectively. This resilience is not merely about having robust security measures in place; it also involves fostering a culture of security awareness and agility within the organization. As businesses undergo transformations—whether through digital transformation, mergers and acquisitions, or shifts in workforce dynamics—cybersecurity strategies must evolve concurrently. The challenge lies in ensuring that security protocols do not hinder operational agility. Organizations must be able to pivot quickly in response to market demands, technological advancements, or unforeseen disruptions while maintaining a strong security posture. This balance is crucial for minimizing risks and protecting against potential cyber threats that can exploit vulnerabilities during periods of change. Key Considerations for Achieving Cybersecurity Resilience To navigate this complex landscape, Chief Information Security Officers (CISOs) and security professionals must consider several critical questions: Mark Jobbins, Chief Technology Officer & Vice President, Asia Pacific & Japan, Pure Storage 1. Given us a state of the cybersecurity landscape in Asia in 2024. 2. How should a CISO define cybersecurity resilience? a. What is agility in the context of cybersecurity from the perspective of a CISO? 3. How should CISOs assess and prioritize risks associated with rapid changes in technology or business operations? 4. What security frameworks and standards should organisations adopt to ensure compliance while remaining flexible, and without compromising agility? 5. How can organisations integrate security into their agile development processes without slowing down innovation (or creating unnecessary friction between operations, development and security teams)? 6. With the threat landscape continuing to escalate threat and both sides (attackers and defenders) having access to the same technologies, how should CISOs architect the company’s cyber resilience strategy to stay ahead of the threat? 7. Balancing agility with security during periods of significant change, as a Chief Technology Officer, can you share your views/expectations around security and resiliency in 2025?…
 
In today's digital landscape, fostering a security-aware culture is paramount for organizations in Asia. CIOs and CISOs play a crucial role in embedding cybersecurity into the organizational ethos. This involves not only implementing robust security measures but also promoting continuous education and awareness among employees. By cultivating an environment where security is a shared responsibility, organizations can better mitigate risks and respond effectively to threats. Encouraging open communication about security practices and integrating them into daily operations enhances resilience. Ultimately, a proactive security culture empowers employees to act as the first line of defense against cyber threats. In this PodChats for FutureCISO, Ben King, VP for Cybersecurity Trust & Culture at Okta shares his perspective on how to foster a security-aware culture. Ben, welcome to PodChats for FutureCISO. 1. Where are enterprises today in Asia-Pacific, when it comes to creating and maintaining an acceptable level of security awareness among staff? 2. What, for you, is a security-aware culture? 3. Does it make sense to have a one-person and what role should leadership play in promoting a security-aware culture? 4. How do organisations measure the effectiveness of their current cybersecurity training programs? 5. What strategies have worked (not worked) to engage employees in cybersecurity awareness initiatives? 6. How can organisations integrate security awareness into onboarding for new employees? Is this a job for HR? How and at what point should CIOs and CISOs get involved? 7. What are the challenges organisations will face in fostering a security-aware culture in a diverse workforce and where hybrid workplace is the norm? 8. What best practices can we adopt from organisations that excel in security culture? 9. What metrics should organisations use to track and evaluate improvements in security-aware culture? 10. Do carrots work better than sticks when it comes to foster a sustained security-aware culture? 11. Coming into 2025, we can security to continue to take importance for all organisations and functions. What is your expectation in the development of security-aware cultures?…
 
As we enter a new era defined by rapid advancements in generative AI, the landscape of cybersecurity is evolving at an unprecedented pace. These powerful tools, capable of creating content and automating tasks, present both opportunities and significant risks for organizations across Asia. With the potential for misuse in generating deepfakes, phishing attacks, and automated malware, cybersecurity leaders must prioritize robust strategies to safeguard their digital environments. Emphasizing a proactive approach that includes continuous monitoring, employee training, and the implementation of AI-driven security solutions will be crucial. In this dynamic environment, fostering collaboration between technology developers and cybersecurity professionals will ensure that the benefits of generative AI are harnessed responsibly, allowing organizations to thrive while minimizing vulnerabilities. In this PodChats for FutureCISO, Terry Ray, Data Security CTO and Fellow at Imperva, shares his perspective on how to secure the new frontier with generative AI in 2025 and beyond. 1. We’ve heard snippets of warnings. Perhaps you can elaborate more on the potential risks associated with the misuse of generative AI among organizations in Asia? 2. Can you share one or two best practices for assessing the effectiveness of existing security measures against AI-driven attacks? 3. In Asia, how do you see regulations and compliance requirements evolving concerning generative AI and data security? 4. For organisations in Asia regardless of size, what remains as key challenges with the rise of AI as a cybersecurity tool to protect against cyberattacks? 5. What are available options for organisations to ensure the integrity of data used to train generative AI models? 6. Specific to data protection strategies, what role will generative AI play in incident response plans? 7. What incident response case studies exist that highlight generative AI threats, and what can we learn from them? 8. Speaking of phishing, malwares and hyper targeting, what ethical considerations should CIOs and CISOs account for when deploying generative AI in security operations? 9. How will the adoption of generative AI affect organisations’ overall cybersecurity budget and resource allocation? 10. Any final thoughts for AI in cybersecurity in 2025?…
 
CIOs face the challenge of balancing transparency with the competitive edge of proprietary AI models. This requires a strategic approach to communicate AI practices without compromising sensitive algorithms. As global AI regulations evolve, especially in Asia, CIOs must adopt flexible compliance strategies and foster a culture of adherence to both local and international guidelines. Choosing between custom solutions, vendor partnerships, or off-the-shelf software presents unique pros and cons. Custom solutions offer tailored benefits but require significant investment, while off-the-shelf options provide quick deployment with less flexibility. Regardless of the choice, prioritizing high-quality, unbiased data is essential for ethical AI outcomes. Implementing robust monitoring processes can mitigate biases in AI decisions. To address the talent gap, CIOs should invest in training programs and collaborate with educational institutions, ensuring their organizations possess the necessary skills to navigate the complexities of AI implementation effectively. In this PodChats for FutureCIO, Ser Yoong Goh, head of compliance at Advance.ai Group helps us navigate the complex landscape of AI implementation. 1. How should a CIO/compliance balance the need for transparency with the competitive advantage of proprietary AI models and algorithms? 2. Given the evolving state of AI regulations and guidelines in Asia and globally, how will CIOs ensure ongoing compliance as the landscape shifts? 3. Is it better to build custom AI solutions in-house, partner with external vendors, or use off-the-shelf AI software? What are the pros and cons of each approach? 4. How are/should CIOs ensuring AI models are trained on high-quality, unbiased data that respects user privacy and data rights? 5. What processes should be in place to monitor for and mitigate unintended biases or errors in AI-driven decisions? 6. Given the pervading talent crunch/gap, how should CIOs address the need to have the right talent and skills in-house to successfully implement and manage AI systems? What works in terms of acquiring or developing this expertise in-house? 7. Mel: Can you share your views on AI guardrails?…
 
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